Fiesta Americana Grand Coral Beach Cancun Resort and Spa

The accommodations were good, but the hotel nickles and dimes you for every little thing. Wi Fi was $20. for a day. use of the gym was $10. a day. the in room coffee was $3. and the water to make it with was $5. When I pay top rates to stay at a hotel I expect amenities to be included.

When we arrived the hotel had no room for us do to a "computer error". They put us up for one night at a sister hotel a couple of miles away. We returned the next day and were provided an upgraded suite along with a menu of free and discounted drinks, meals, activities and events. After the initial booking glitch the hotel lived up to it's five star rating on all counts. The service is impecable and the staff goes out of their way to makeyou welcome and comfortable. Dining from poolside burgers to haute cuisine is top quality. The new spa is pricey but it is beautiful and well staffed. The hotel inside and out is immaculate. The only negative thing I have to say is that at times I noticed a faint septic odor in the main lobby and in various other locations. In total this is a superb hotelfor a relaxing get away: a great beach, fine service and all the amenities you could ask for.

Starting with the Amenities, you pay for everything and I mean everything. Even a cheap motel like Motel 6 gives you free coffee in the morning. This hotel you will pay for it. We had dinner at the restaurant once, first mistake; not only did they not have local food but the chicken with spaghetti was atrocious. If your paying for ambiance then you got your monies worth because the food was terrible. The last day we thought we would try breakfast and give the hotel a chance to redeem themselves, second mistake; 54 US dollars later we left feeling as though we had been robbed. I booked this hotel because of the reviews and the pictures of the spa. The reviews must have come from people who either don't care about price for value or have to much money. As far as the pictures of the spa, we didn't get a chance to see the spa since it was 85 US dollars per person per day just to use the indoor pool. If you wanted to treat your wife to a massage that will set you back 300 US dollars, when you can get a 40 dollar massage not less then a block from the hotel at a local establishment. Room was clean but the maids insist on coming to your room every night to turn down the sheets and give you chocolates. That is nice but annoying when your in the middle of things. One night one of the maintenance men walked in to change a light bulb. We were already asleep and by the time we knew what was going on he was halfway in the door. As far as location you are stuck to the beach in front of the hotel, we tried to walk to a local lighthouse on the beach and were told that unless we were members of the hotel that was between ours and the lighthouse that we would have to turn back. You are also at the end of the street where every major bar is so at night it will be loud. I would only recommend this hotel to the people that I don't like, as far as others keep looking this one isn't worth the money.

Rooms are beautiful with direct views of the ocean. Service is wonderful. Always with a smile and genuine about being very helpful. Worth the extra dollars for the grand club level. The staff there was cheerful, helpful, and the food was the same as you would find in the restaurants but just smaller portions. Though all the staff was very helpful, Lidia Eduardo were exceptional. The only set back is the location. Close to the strip that reminds me of Las Vegas. But the beach Ian's the pool more than makes up for it. We considered Ritz Carlton and JW Marriott but when we looked at the hotels during our visit, we decided we made the right choice. We loved it so much at Fiesta Americana, we extended outstay.

Our first time in Cancun Mexico and Fiesta Americana Grand Coral Beach resort and Spa exceeded our expectations. The staff are hospitable, courteous and helpful. The hotel is very nice and clean. The view from our room was really awesome. I will definitely recommend this hotel to my friends and family.

Fell in love with this hotel when I seen the pictures on the website. This is the best hotel in Cancun according to everyone who asked us were we stayed. The service was impeccable,location was perfect close to all the clubs and restaurants on the strip. The mall wasnt that far either cab ride was about 80-90pesos which is about $5. The buffet breakfast offerred every morning was well worth it. They had champagne, mimosa, margaritas and all which means if u want to get drunk at breakfast you can. The food is great. Only down side is the $20internet charge but we got a refun because it was really slow.starbucks across the street offers free Internet

Great family Hotel, we stay on the west side of the property, beautiful ocean front suites.

I can't say enough about the location and overall value if you are looking for a relaxing time in Cancun. This is not an all-inclusive but if you are looking to get out and experience Cancun, this is the hotel you want to come back to each evening. The rooms are a good size and you are guaranteed at least a partial view of ocean. Given it is towards the end of the hotel zone, the water is calmer and swimmable. Or hang out at the pool bar where the service is top notch and at least on the days we were there, usually some food presentation or activity happening. Also, being located just a short walk from the nightlife, no need to taxi it anywhere but yet far enough from all the noise. I look forward to my next trip to Cancun and Fiesta Americana Grand Coral Beach.

Arguably the best service I've received at any resort... especially for the price, cannot be beat. We'll definitely be back!

This is a first class hotel: the people were SO friendly, the room was so clean and comfortable with an impressive view of the ocean, the beach and pools were beautiful, and the food was delicious. We had an absolutely fantastic experience at the Fiesta Americana -- it was as close to perfect as you can get. I highly, HIGHLY recommend this hotel for those looking for a relaxing retreat from the real world.