Fiesta Americana Condesa Cancun - All Inclusive

4 stars
View map of Boulevard Kukulcan Kilometer 16.5, Zona Hotelera, Cancun, 77500

Hotel Overview

Reviewer score
4.2
out of 5
477 reviews
Group of Friends Trip

This trip was awesome. Got so much bang for our buck. Some of the best food I've ever eaten. Great... See full review

  • Andrew L.
  • Aug 12, 2015
Great Vacation

Wow!! What a great resort. The staff was so friendly. The food was so good. The view... See full review

  • Pattymc
  • Aug 10, 2015

Six restaurants on the property serve an array of cuisines, including fine international and New World. Lobby, pool, swim-up and beach bars provide a place to relax over unlimited pours of wine, beer and spirits. Guests can domestic and international drinks at Lobby Bar, Beach Bar, and Pool Bar. Enjoy snacks and coffee at Los Naranjos.



General
  • Cancun International Airport (9.3 mi/15 km)
Location

Posh yet family-friendly, this 502-room beachfront property spans three eight-story wings awash in peach, yellow and earth tones. The largest palapa (thatched hut) in Mexico shades its stunning lobby. From the shimmering, cascading swimming pool to its several bars and restaurants, guests find countless ways to unwind. A club for kids with complimentary babysitting, a fitness center, bi-level sun deck with three Jacuzzis and full-service spa are among the additional amenities.

Dining
  • Hilton Cancun Golf Course (0.8 mi/ 1 km)
  • Club de Golf CancĂșn (5.8 mi/ 9 km)
  • Tulum (62 mi/ 100 km)
Rooms

The 502 guest rooms are located within three eight-story wings and feature one king or two double beds with stocked mini bar, wireless Internet, complimentary local calls and 24-hour room service. The rooms are decked in hardwood furnishings with crisp white and sand-colored linens. They have satellite TVs with premium programming, as well as in-room safes and private balconies. Some suite feature large, ocean-view terraces with spa tubs.

Property features

Cancun resort with palapa-shaded lobby, kids club, outdoor Jacuzzis

Highlights

Guests at Fiesta Americana Condesa Cancun can dine on Mexican and International cuisine 24 hours a day at Restaurante Kambu, Kalmia, El Mexicano and Rosato. Business as well as leisure travelers can also enjoy the open-air Cevicheria Lounge and the Tapas Bar. The bi-level swimming pool even includes a swim-up bar. The resort is conveniently located near the Cancun International Airport (CUN), Convention Center and central Cancun shopping. You can also make a trip to the Mayan historical sites of Chichen Itza and Tulum to experience ancient Mayan culture firsthand while staying at Fiesta Americana Condesa Cancun.

Nearby attractions
  • Offers 7,300 square feet of meeting and convention space, including outdoor areas overlooking the sea
  • Business center
Business
  • Offers 7,300 square feet of meeting and convention space, including outdoor areas overlooking the sea
  • Business center
Transportation
  • Six restaurants and bars
  • Stunning, cascading swimming pool and bi-level sun-deck with three Jacuzzis
  • Guest rooms with private balconies overlooking the ocean, lagoon or tropical gardens
Recreation

On-site clubs for teens and kids, live activities and shows and a fitness center are among the entertaining options at the Fiesta Americana Condesa Cancun. Guests also can choose to chill beneath the thatched roof palapa, in its palm-punctuated, open-air atriums or at the cascading pool.

Fiesta Americana Condesa Cancun - All Inclusive Rooms

Deluxe Ocean Front View King/Double
Relax in the comfort of this Deluxe room that offers of a single king-sized bed or two double beds, with plush sheets, relaxed furnishings, an in-room safe, a coffeemaker, mini-bar, an LCD television with premium satellite channels, Internet access, and full ocean views, you'll enjoy relaxation at its best.
Superior Garden View King/Double
This spacious room features a single king-sized bed inviting decor or two double beds contemporary Mexican style decor, plush sheets, relaxed furnishings, an in-room safe, a coffeemaker, mini-bar, an LCD television with premium satellite channels, Internet access, and restful garden views this spacious room is sure to please.
Deluxe Sunset Lagoon View King/Double
This deluxe room features a single king-sized bed or two double beds, plush sheets, relaxed furnishings, an in-room safe, a coffeemaker, mini-bar, an LCD television with premium satellite channels, Internet access, and scenic views of the Nichupte Lagoon
Deluxe Ocean View King/Double
Enjoy the comfort of two double beds or one single king-sized bed in this deluxe room that features plush sheets, relaxed furnishings, an in-room safe, a coffeemaker, mini-bar, an LCD television with premium satellite channels, Internet access, and partial sea views.
Junior Suite
This spacious, Mexican-style suite features a king-size bed, deluxe bed linens, a separate lounge with sofa-bed and armchairs, a dining area with a table and four chairs, two full bathrooms. a large private terrace, an in-room safe, bathrobes, a coffeemaker, mini-bar, an LCD television with premium satellite channels, Internet access, and spectacular ocean views.
Master Suite
Relax in this oversized, Mexican-style suite that features a king-size bed, deluxe bed linens, a separate lounge with sofa and armchairs, a dining area with a table and four chairs, two full bathrooms, an in-room safe, bathrobes, a coffeemaker, mini-bar, an LCD television with premium satellite channels, Internet access, and . a large private terrace with patio furniture, a Jacuzzi and spectacular ocean views.

Amenities

  • All inclusive
  • Free internet
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
Free internet
Parking
Free parking
Accessibility
Accessible Rooms/Facilities

Hotel Map

21.081 -86.7725
Area served
The contemporary colonial-inspired Condesa lies between the Nichupte Lagoon and Caribbean Sea along the main hotel zone of Cancun, just 15 minutes from the Cancun International Airport.
Nearby airports
Cancun International Airport
Area description
A landmark 125-foot tall thatch-roofed palapa-one of the tallest in the Americas-crowns the hotel entrance. It immediately establishes the Condesa's traditional Mexican ambiance and affords the lobby a warm breeze and relaxing vibe. Families, young couples, groups, and honeymooners appreciate the Condesa's casual elegance, friendly service, and charmed beachfront location. The hotel's three towers feature open-air rainforest-like atriums with palm trees, flowering plants, and reflection ponds. Guests can choose to relax by the pool and enjoy lingering meals or can be more active, participating in a variety of recreational activities available in and around the hotel.

Nearby points of interest

  • Avenida Kukulkan: 1.1 mi
  • Playa Delfines: 1.2 mi
  • Interactive Aquarium: 2.1 mi
  • El Rey Ruins: 2.1 mi
  • Wet'n Wild Cancun: 3.7 mi
  • Dolphinaris Cancun: 4 mi
  • Museo Maya de Cancun: 4.9 mi
  • Playa Tortugas: 4.9 mi
  • Riviera Cancun Golf: 5.4 mi
  • Dubai Palace Casino: 5.5 mi
  • Avenida Tulum: 6.5 mi

Meeting facilities

Meeting Info
The Fiesta Americana Condesa offers ten meeting rooms available for business meetings and social functions. With 3,144 m2 of meeting space and a resort location, our all-inclusive Cancun resort is the ideal locale for your next conference, business meeting or social event. Let our staff help you with all ot the details of planning your event, from reserving AV equipment to block room reservations and banquet catering menus.
Maria Luisa - Capacity: 24 / Maria Fernanda - Capacity: 24 / Maria Mercedes - Capacity: 24 / Maria Beatriz - Capacity: 24 / Gran Peninsula Capacity: 272 / Gran Condesa Capacity: 1,100 / Foyer Condesa /Foyer Peninsula

Dining

Restaurante Kambu
The whole family will enjoy dining at this restaurant offering a diverse menu of international favorites for breakfast, lunch and dinner. Situated next to the pool, in a typical Mayan open-air palapa overlooking the Caribbean shore, the Kambu offers everything from American-style breakfasts to buffet dinners boasting a fusion of flavors, including Tex Mex, traditional Italian, modern Asian, northern Mexican grille, and American favorites. The casual atmosphere and diversity of choices makes Restaurante Kambu a great choice for the whole family
Kalmia Restaurant
This open-air palapa-covered restaurant is located next to the pool and close to the beach. It offers a view of the sea and boasts a varied menu, spanning from burgers and snacks to fresh seafood to a selection of grilled meats. Open from 11am-5pm.
Rosato Restaurant
Visitors looking for Italian cuisine will appreciate the Rosato for its menu variety, including Italian favorites like antipasti, salads with fresh vegetables, appetizing starters, fresh soups, delightful pastas, hot from the oven pizzas, and tempting desserts.. 5:30 pm - 10 pm
Mexicano Restaurant
With contemporary design and a menu of traditional Mexican cuisine, the Mexicano is an elegant choice featuring spectacular dcor, glass cases filled with popular regional art, amber-colored stained-glass windows, blown glass, and traditional talavera pottery. Guests will enjoy a diverse menu of succulent Mexican dishes, an impressive wine list and an extensive variety of tequilas. Open daily for breakfast from 7 am to 10:30am and for dinner from 6:30 pm to 9:30 pm.
Cevicheria Bar
Situated in an open-air palapa set among the swimming pools and the Caribbean, guests can enjoy delicious snacks, hot salsas and the popular bucket of beers surrounded by the rhythms of salsa and merengue music. Open daily from midday until late
Tapas Bar
Enjoy casual, yet modern, Spanish ambience and international music at the Tapas Bar where you can savor a menu of hot and cold tapas and listen to a range of musical genres. The Tapas Bar is open daily from 5:30 pm to 2 am.
San Telmo
Let the flavors of our exclusive Argentinean steakhouse transport you to one of Buenos Aires most historic and charming neighborhoods. Treat yourself to a cut of Angus beef cooked to perfection, or savor a delicious lobster tail instead. Add a salad to one of these dishes and accompany your meal with an order from our menu of select wines, all while spending an evening in our inviting, elegant restaurant where every moment is truly delightful. Reservations required. Open from 5pm to 11pm.
The Grill
An outdoor dining area with a breathtaking view of the Caribbean makes for a memorable lunchtime experience. Feel the ocean breeze, hear the sounds of the calm waves washing over the shore, and experience the aromas emanating from the kitchen. Here you can enjoy authentic American grill cuisine with a wide variety of hamburgers, hot dogs and wraps. Open from 12pm to 3pm.
PIZZERIA
Under the shade of lush trees at the pools edge, you will find the perfect place to enjoy our delicious Italian cuisine. Indulge your palate with traditional pizzas, made using original recipes and hand-picked ingredients and cooked in a wood-fired oven. Add a delicious taste of Italy to your afternoon. Open from 12pm to 4pm.
Trattoria
Spice up your night in paradise with a visit to an authentic trattoria-style restaurant. Choose from our select menu offering a wide variety of pastas, salads, bruschetta and panini. No matter what you choose, you are in for a night that neither you nor your taste buds will forget. Open from 6pm to 10pm.
Sushi Corner
After a day on the beach or by the pool, take a trip to Asia without leaving Cancun. Here you will find more than 15 sushi and nigiri dishes, all made to order. Simplicity and indulgence come together to create the perfect atmosphere for a fun evening or late night-meal. Open from 5pm to 1am.
Cantina
Come experience this traditional Mexican cantina with an inviting, magical ambiance that is sure to make it a favorite meeting place for you and your friends or family. Try one of over 15 authentic Mexican appetizers and quench your thirst with a wide variety of Cancun craft beers. As an added touch, the classic jukebox lets you play your favorite tunes for you and other patrons to enjoy.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (477)

Ratings and reviews for Fiesta Americana Condesa Cancun - All Inclusive

Overall score

4.2 / 5
5.01.0
477 out of 477
Amenities:
4.2
Cleanliness:
4.5
Hotel staff:
4.6
Comfort:
4.2
Location:
4.4
Value:
4.3

90% would recommend to a friend.

Sort by:
Review of Fiesta Americana Condesa Cancun - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Couples
Pomona, CA
Jul 13, 2008

Luxury Awaits

I can't stress enough how amazing this hotel, no resort, was to stay at. This was my and my husband's first time in Cancun, and our adjustment to the weather, food, etc. was much smoother because of the plentiful accomodations and easy attitudes at Fiesta Americana Condesa Cancun. The Front Desk staff are always willing to answer every question you may have (i.e., directions to dinner, favorite places to visit, translations, etc.) with a smile and a professional demeanor. The restaurants in the hotel are also quite good. They have a nice selection to meet every person's different taste levels. The pool at the hotel is stunning and even has a swim-up bar at it. The pool is heated, and there are daily activities for guests' enjoyment (i.e., volleyball, aerobics, etc.). But, by far, the best part about this hotel is the room itself. We stayed in a Junior Suite w/ 2 bathrooms and a separate living area, which overlooked the ocean. It was gorgeous. Housekeeping does an exceptional job of keeping it clean. The balcony was incredible! Even as I remember my visit, I feel it was a dream. Between the service and the room itself, you can't go wrong here. In fact, you'd be wrong not staying at the FACC. On a side note, the hotel is further south in the hotel zone which is nice because it is in a quieter area. Still, it's easy to hop on a bus (65 cents!) and visit downtown for some fun nightlife.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Sightseeing tip: Short walk from hotel

Aquaworld

Review of Fiesta Americana Condesa Cancun - All Inclusive

Reviewer score

1
5.01.0
Anonymous
Single
Stockton
Jul 9, 2008

Unfriendly hotel staff

I would never recommend this hotel to anyone. The hotel looks nice on the outside, but the room that I was in had a view of a hotel and there were red stick areas on the tile floor. The bathroom had mold that was very visible. Also the beds were made, but the sheets weren?t changed because I had spilled juice the night before and the stains were still there. The hotel staff was so unfriendly. The location could have been better, because it is in the center of the hotel strip, but the shops are all to one side of the strip, about 25 minutes walking distance. Everything at the hotel was overpriced and you had to pay to use everything. Yes they have a gym, tennis courts, Wi-Fi, business center, movie nights, but you have to pay for everything separate. I would never recommend this hotel to a friend, but I would 100% recommend Cancun to everyone. It really was beautiful outside of the hotel. I would also recommend going to the Mayan ruins and the water parks. There is so much to do, one week is not enough.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Single

Sightseeing tip: Not Applicable

I would recommend Chichen-Itza. If you love history or if you just want to see these magnificent structures, go see this beautiful place. There are also cenotes and they are so beautiful. I would also recommend Tulum and Xel-Ha. Tulum is not as large as Chichen-Itza, but the view is wonderful, sitting on a cliff overlooking the Caribbean.

Review of Fiesta Americana Condesa Cancun - All Inclusive

Reviewer score

2
5.01.0
Anonymous
Friends
El Paso
Jul 8, 2008

Bad service

I visited Cancun with some friends from July 3rd through July 8th 2008. We stayed at the Fiesta Americana Condesa Cancun. After some talking with friends we decided to upgrade the room to the Beach Front Room(ocean view and large oversized patio). I arrived at the hotel at 7:15pm Tuesday the 3rd I checked in and went to my hotel room with friends. Room was great except it wasn't what I paid for. The large oversized patio was 2 1/2 ft. wide. I went back down complained and they gave me a second room. They gave me the exact same room. I went back down and now it was 8:15pm and I still hadn't received what I paid for. I spoke to the supervisor and almost told him off. I paid extra money for an upgraded room with an ocean front and a large oversized patio and they gave me not once but twice a view of the pool and a small balcony. After an hour of arguing they finnally coughed up what I paid for. I came to one conclusion on this. They see a white person and see he upgraded the room so they still put you in the normal room and hold onto the good room for someone else willing to pay more money for it. This hotel is for couples or families or possibly retired people. THIS HOTEL IS NO FOR PEOPLE IN THEIR 20'S. Security is very tight. If you meet someone and want to hangout in your room they won't let you. They are very restrictive on bringing outside food and drink into the hotel. I was highly offended one morning when I woke up and saw a letter under my door written in spanish and addressed to one of my hispanic friends even though the room was in my white name. They would bother you as early at 8am to clean your room whether you had the privacy sign on the door or not. One time we had to stay out on the patio while they cleaned our room. They would call you throughout the day and night. I went on vacation to get away from people bothering me. I felt like I was constantly being bothered while I was at the hotel. The prices at the hotel to do attractions were highly inflated compared to other deals in town. I don't understand how this hotel was given 4 Diamonds on a review.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Friends

Nightlife tip: Short drive from hotel

Cancun is not a trip to the flea market. Everything, everywhere is expensive. Dinner at Captains Cove was almost $70 USD. Nightlife was great, about one of the only bargains we found. Find a travel agent and haggle for best on attractions. I reccommend Chichen Itza tour and Jungle Tour. Also get a deal on Cogo Bongo Club for Saturday nights.

Review of Fiesta Americana Condesa Cancun - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Couples
Ypsilanti
Jul 7, 2008

Nice place to relax

Fiesta Americana Condesa es a very prety hotel, the rooms are very nice and clean. The restaurants have delicious food specially the breakfast buffet. Everything was Perfect until the time we had to check out. It end up that we took this long breakfast with the Fiesta American Vacation staff and obviously they gave us some coupons to use in the hotel and they said we could use it for anything including, food, drinks and the spa...Well it end up that you could use it just for some foods and drinks and not for the spa, and obviously we went to the spa that was very pricely thinking we had this 100dlls and we end paying for that and came back home with some of my Fiesta bucks so just as a recomendations please be carefull with what they tell you.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Dining tip: Short drive from hotel

Dinning.... You have to go to Harrys, Puerto Madero and an awesome restaurant in the Isla Mall call Thai, this last place is amazing. Harrys and Puerto Madero are a very nice place for a romantic dinner.

Review of Fiesta Americana Condesa Cancun - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Family
Juno Beach
Jul 5, 2008

Great Family Getaway

We enjoyed our stay at the Condessa. Just a couple of minor complaints-being herded after check-in to the timeshare folks was a bit troublesome. The beds are also very hard and could use some updated linens. Other than that the hotel was beautiful, clean, had a great beach and served good food in the restaurant. The staff was very pleasant and helpful. Would definitely stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of Fiesta Americana Condesa Cancun - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Couples
Hayward
Jul 5, 2008

Great Hotel

This was our first visit to Cancun, Mexico. Fiesta Americana Condesa Cancun made our first experience to be unforgetable. The people were super friendly. Me and my fiance had a little trouble with our luggage and the maintenance of the hotel was willing to help us, which was very nice of him. The view of the hotel is breath taking. The water in the ocean was blue, nothing compared to the water in the bay area, which we come from. The service that we recieved from them was also superior. The bed was comfortable, the room is quiet large, and the cleanliness was two thumbs up! They made sure that we had everything in the room. That was the best hotel that we ever had and I would definetly recomend it to people. Two thumbs up for them!!! =)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Fiesta Americana Condesa Cancun - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Family
Fontana
Jun 29, 2008

Everybody is extremly friendly

I have stayed at Fiesta Americana Condesa Cancun several times in the past and their great service and staff friendlyness is the main reason why I continue to visit their locations. Their location couldnt be any better and everyone is always willing to help and answer any quesitons.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Money-saving tip: Short walk from hotel

When visiting the location I would highly recommend visiting local resorts offering timeshares. Not only do they offer great value on their properties but they also sponson local tours during your stay as an incentive to visit their property.

Review of Fiesta Americana Condesa Cancun - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Friends
Chesterfield
Jun 23, 2008

Hotel was good for families and couples.

Singles could relax during the day, but needed to make other plans at night. The all inclusive plan seemed like it needed to be revised or deleted, because it seemed very deceiving to those who paid the extra money for it. Other than that it was very beautiful and relaxing, and the staff very friendly and helpful!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Fiesta Americana Condesa Cancun - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Couples
Long Beach
Jun 22, 2008

great for a getaway!

THIS HOTEL WAS A GREAT EXPERIENCE TO STAY IN. IT WAS NOT CROWDED WHICH WAS PERFECT. THE LOCATION OF THE HOTEL WAS PERFECT BECAUSE IT WAS FURTHER OUT NOT NEAR THE CENTRAL PART OF THE HOTELS/DOWNTOWN. THE ROOMS WERE COMFORTABLE. AND THE STAFF... THEY WERE SO WONDERFUL. THEY WERE ONE OF THE MAIN REASONS OUR STAY WILL BE A WEEK TO REMEMBER. THE VIEW OF THE OCEAN WAS BEAUTIFUL. JUST WALKING OUTSIDE TOWARDS THE POOL AREA TAKES A PERSONS BREATH AWAY BY THE VIEW THAT IS SEEN. THE SPA IN THE HOTEL WAS GREAT! THE FOOD IN THE HOTEL WAS PRETTY GOOD. THE RESTAURANT BY THE POOL WAS GREAT. THE PRICES WERE OK TO HANDLE. OVERALL, WE WERE LOOKING FOR A PLACE WHERE WE COULD RELAX, NOT FEEL SO OVERWHELMED BY THE PEOPLE, BUT HAVE A POSITIVE ATMOSPHERE SURROUNDING US AND JUST BE IN A PLACE FOR A GREAT GETAWAY(STRESS-RELIEF) AND THIS HOTEL DID IT FOR US.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Fiesta Americana Condesa Cancun - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Couples
USA
May 25, 2008

great for couples and families

only problem were the singles, got a little loud in the lounge area. no nightly entertainment which we would have liked

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Dining tip: Long walk from hotel

kind of long walk to shopping and dining. the bus is great only 65cents /runs 24/7

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