Hotel details


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There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

   

Fiesta Americana Condesa Cancun

User score 4.2 out of 5 See all reviews
Boulevard Kukulcan Kilometer 16.5,Cancun, Mexico 77500
Book this hotel
from 65 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Dec 23, check-out Dec 24

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

AAA/Four Diamond Award-winning. The hotel's distinctive architectural design creates an intimate and exclusive ambiance, beginning with the largest palapa in Mexico, 125 feet high, shading the expansive lobby to the hotel's extraordinarily beautiful swimming pool, bar and restaurants accented by a beautiful waterfall.

The 502-room with private balcony Fiesta Americana Condesa consists of three eight-story wings painted in a Mexican mosaic of peach, yellow, and earth tones. For rejuvenation, the hotel includes a spa with saunas, various massage techniques, and body and facial treatments. The spa also contains a fully equipped fitness center and a beauty shop. There is also a pro shop, car rental service, shopping arcade, beauty salon, jewelry store, and on-site medical assistance. Like all major Cancun hotels, the Fiesta Americana Condesa is equipped with a water-purification system.

The three restaurants offer high culinary standards and a unique environment, incorporating the tradition and creativity that are typical of great Yucatan, International and New world cuisine. Own three bars have been designed for enjoying the landscape and the festive environment of Cancun.

A Fiesta Kids club offers complimentary baby-sitting and kid's activities each day.

The lounge-like lobby bar is a casual evening gathering spot, a chic setting for enjoying an evening of Mexican and International cocktails and talking to friends.

The bi-level sun-deck has three Jacuzzis and a massive swimming pool, which cascades from level to level as it leads from the hotel lobby to the beach.

A full-service spa tempts guests with a wide assortment of relaxing and therapeutic treatments: 751 sq. ft. of gym, using life fitness equipment (Stair climber, Exercise bike, Tread mill, Cross trainer, Weight Stacks, Flat bench), 11 enclosed cabins, 4 terrace cabanas, sauna, steam room, Jacuzzi and cold plunge, pressure shower in men's and women's shower rooms, showers, 40 lockers, spa front desk & boutique. Invigorate your senses at our Mexican Contemporaneus Miiluma Spa. Miiluma is energy that emerges from nature, the sea and the moon interlaces in perfect harmony with a touch of our Contemporary Mexican Style, holding your hand to submerge you into wakes of power and physical balance. Therapies that born from the Mexican flora, harmonized with inspiring melodies, subtle aromas, captivating textures, sensations flowing in compass of the relaxation.

For the active set, there are two indoor tennis courts, beach soccer, beach volleyball, and a large exercise room.

With an established practice of attending 150 groups a year, Fiesta Americana Condesa Cancun invested approximately 12 million dollars to upgrade its facilities and, particularly, its infrastructure for conventions and events. Oriented towards the goal of providing all that is necessary for a successful gathering, the remodeling project encompasses everything from the rooms themselves to common areas such as the business center, conference rooms, lobby and pool.

INCLUSIVE PLAN INCLUDES:
-Buffet breakfast or a la carte menu from 6:30 a.m. to 12:00.
-Lunch from 11:00 a.m. to 5:00 p.m. Buffet or a la carte menu (supplement may apply in some dishes in a la carte menu).
-Dinner from 6:00 p.m. to 11:00 p.m. Buffet or a la carte menu.
-Bellboys, maid, waiters gratuities
-Open domestic Bar from 10:00 a.m. to 12:00 a.m.
-Your program begins at 3:00 p.m. on your arrival date, and ends at 12:00 p.m. on your departure.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 23, check-out Dec 24

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.2 out of 5

(100 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Boulevard Kukulcan Kilometer 16.5, Cancun, Mexico  77500  

 
 

Area served

The contemporary colonial-inspired Condesa lies between the Nichupte Lagoon and Caribbean Sea along the main hotel zone of Cancun, just 15 minutes from the Cancun International Airport.

Area airports

Cancun International Airport

Description

A landmark 125-foot tall thatch-roofed palapa-one of the tallest in the Americas-crowns the hotel entrance. It immediately establishes the Condesa's traditional Mexican ambiance and affords the lobby a warm breeze and relaxing vibe. Families, young couples, groups, and honeymooners appreciate the Condesa's casual elegance, friendly service, and charmed beachfront location. The hotel's three towers feature open-air rainforest-like atriums with palm trees, flowering plants, and reflection ponds. Guests can choose to relax by the pool and enjoy lingering meals or can be more active, participating in a variety of recreational activities available in and around the hotel.

Amenities

  • Meeting/banquet facilities
  • Wireless internet
  • Free Parking
  • Spa services
  • Fitness room
  • Internet Access
  • Handicapped rooms/facilities
  • Concierge
  • Business center
  • Restaurant
  • Room service
  • Conference Facilities
  • Health Club
  • Pool
  • High Speed Internet

Dining

Beach Bar

An ultra-casual come-as-you-are bar on the hotel beach. Serves cocktails, tropical drinks, and snacks.

Los Almendros

Located in the hotel lobby, the most famous restaurant in Mexico, because of it's specialty in the Traditional Yucatecan Cuisine. We join together the Maya and Spanish, the colonial and French, the Creole and West Indies flavor and the native with the European culinary culture, to create a gastronomic mix we hope you be enchant with.Opens daily for lunch & dinner from 1:00 to 11:00 pm.

Patio Los Naranjos

A casual outdoor plaza, open during high season and special events. Continental breakfast, pastries, coffee and teas.

Restaurante K'ambu Palapa

This open-air palapa-covered restaurant is located next to the pool and close to the beach. It offers a view of the sea and boasts a varied menu, spanning from burgers and snacks to fresh seafood to a selection of grilled meats. Open from 11am-5pm.

Restaurante Kalmia

This air-conditioning restaurant is located in a nature area and offers a wonderful view to the vast, turquoise ocean-the perfect place to enjoy the best breakfasts and dinners with a buffet bar and a menu service. Special theme buffets offered several days per week. Open from 6:30 to 23:00 hrs. Specialty: International food.

The Lounge

A lobby bar with a sophisticated style, The Lounge is a chic setting for enjoying an evening of Mexican and International cocktails and talking to friends.

Splash Bar

Guests swim up and take a seat. Serves tropical drinks and cocktails in the pool and around the pool deck.

Meeting facilities

The Fiesta Americana Condesa has 37,300 square feet of specially conceived space for meetings and conventions. We also have outdoor areas with spectacular views of the Caribbean Sea, besides a private terrace facing the sea, and a beach area for group events. At Fiesta Americana Condesa Cancun, we commit ourselves to help you be an excellent host. Our Theme Parties service guarantees you and your guests a never dreamed-of event, in which every detail is a themed feature of your choice. We have specific themes, but we can also develop any idea you wish.

Please enter check-in and check-out dates to the right to select a room

Superior Room Family Celebration

Specially design for the Great American Family, the perfect place for a romantic getaway or a family trip including 2 adults and 2 children under twelve. Exclusively designed for couples and families over 30 years old. Book a minimum three-night stay in a Family Celebration rate category and receive the following: US $100 resort credit redeemable for Spa treatments, food, and beverages. Also available for your children, Fiesta Kid Club (subject to availability), featuring daily activities and special complimentary menu. Minimum three-night stay required. Credit has no cash value and cannot be redeemed for cash. Cannot be combined with other offers. Exclusive for residents in North America. Other restrictions may apply.

Deluxe Ocean View Room Family Celebration

Specially design for the Great American Family, the perfect place for a romantic getaway or a family trip including 2 adults and 2 children under twelve. Exclusively designed for couples and families over 30 years old. Book a minimum three-night stay in a Family Celebration rate category and receive the following: US $100 resort credit redeemable for Spa treatments, food, and beverages. Also available for your children, Fiesta Kid Club (subject to availability), featuring daily activities and special complimentary menu. Minimum three-night stay required. Credit has no cash value and cannot be redeemed for cash. Cannot be combined with other offers. Exclusive for residents in North America. Other restrictions may apply.

Ocean Front Master Suite King w/Jacuzzi

Large suite with one king bed. 844 sq. ft. floorplan with contemporary Mexican ambiance, luxurious bedding, and warm earthtones. Native hardwood furnishings, safe, coffeemaker, mini-bar and bathtub. Satellite TV with premium channels, Nintendo video games, and Internet access (surcharge). Living room with sofa bed and lounge chairs. Dining area with table and four chairs. Two bathrooms. Corner rooms with over-sized ocean-view terraces featuring patio furniture and Jacuzzis.

Superior

One king or two double beds. Superior room views available: Lagoon, Garden, Pool or neighbor hotels. 344 sq. ft. rooms with contemporary Mexican styling, luxurious bedding, and warm earthtones. Native hardwood furnishings, safes, coffeemakers, mini-bars, and bathtubs. Satellite TV with premium channels, Nintendo video games, and Internet access (surcharge).

Deluxe Ocean Front Room

Housed in preferred locations around the resort, with one king or two double beds. 344 sq. ft. contemporary Mexican-styled rooms with luxurious bedding and warm earthtones. Native hardwood furnishings, safes, coffeemakers, mini-bars, and bathtubs. Satellite TV with premium channels, Nintendo video games, and Internet access. Large oversized private balconies with preferred ocean views.

Junior Suite King

One king bed featuring a living and a dining room. Large private balcony or terrace. 60 square meters (645 square feet). Mexican styling with warm earth tones and native hardwood furnishings. Lounge chairs. Dining area with table and four chairs. High-speed Internet access (surcharge). Satellite TV with premium channels, pay movies and video games. Clock radio. Coffeemaker. Minibar. Two bathrooms. Bathrobes, hair dryer, and bathtub. In-room safe.

Deluxe Ocean View Room

One king or two double beds, 344 sq. ft. rooms with contemporary Mexican styling, French private balconies, luxurious bedding, and warm earth tones. Native hardwood furnishings, safes, coffeemakers, mini-bars, and bathtubs. Satellite TV with premium channels, Nintendo video games, and Internet access.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 23, check-out Dec 24

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.2 out of 5

(100 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Quick tip

Great place

mom with teen traveler Nov 30, 2009

Would recommend to a friend!

Clean, nice room, friendly, professional staff, great food, great prices. The pool is amazing but the beach has washed away ... in front of the hotel so you can lie around the pool or on lounge chairs on palapas on sand on platforms built above the beach area. You have to walk down stairs and a little ways down the beach to get where you can go into the water without hitting cement slabs.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Dining tip, In Hotel

Bring your own coffee and filters to make in your hotel room or you will have to pay a $4 per day mini bar fee to have coffee.


Expand full review

Score

5 out of 5

well pleased

billy Nov 20, 2009

Would recommend to a friend!

most enjoyable.releaxing I would recommend this hotel to all my friends and family. The food was excellent. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Excellent View, Beautiful Hotel

Patty Nov 12, 2009

Would recommend to a friend!

This trip was for business so not much leisure time but the view looking from our room was unbeatable - direct ocean over the ... resort tropical pool. Bus trip was required to get to most shopping and recreation.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
4
Dining options:
4

Traveler type: Business


Expand full review


See all 100 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, In Hotel

Bring your own coffee and filters to make in your hotel room or you will have to pay a $4 per day mini bar fee to have coffee.

--mom with teen traveler, oregon Nov 30, 2009

Shopping tip, Short Drive

Go to Mercado 28 in Cancun city (largest shopping area). You can take the R2 bus (50 cents / person), and then walk a short distance to the center - the prices are much cheaper than the vendors in other areas.

--Cindy, Austin, TX Aug 21, 2009

Dining tip, Long Walk

Los Canarios is a good seafood mexican restraurant with good prices, good food and on the shore dining.

--31 year old engineer, Philadelphia, PA Aug 11, 2009

See all quick tips

Reviews from our customers

Overall score

4.2 out of 5

(100 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Quick tip

Great place

mom with teen traveler Nov 30, 2009

Would recommend to a friend!

Clean, nice room, friendly, professional staff, great food, great prices. The pool is amazing but the beach has washed away ... in front of the hotel so you can lie around the pool or on lounge chairs on palapas on sand on platforms built above the beach area. You have to walk down stairs and a little ways down the beach to get where you can go into the water without hitting cement slabs.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Dining tip, In Hotel

Bring your own coffee and filters to make in your hotel room or you will have to pay a $4 per day mini bar fee to have coffee.


Expand full review

Score

5 out of 5

well pleased

billy Nov 20, 2009

Would recommend to a friend!

most enjoyable.releaxing I would recommend this hotel to all my friends and family. The food was excellent. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Excellent View, Beautiful Hotel

Patty Nov 12, 2009

Would recommend to a friend!

This trip was for business so not much leisure time but the view looking from our room was unbeatable - direct ocean over the ... resort tropical pool. Bus trip was required to get to most shopping and recreation.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Nice Hotel

Single Traveler Sep 30, 2009

Would recommend to a friend!

The hotel and food service were fine. but the maids kept leaving me messages about leaving valuables out. They would tell ... me to put my computer in the Safety deposit box (how crazy is that) Was I supposed to feel that my room was not a secure place?

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

amazing pool great staff

virgil Sep 27, 2009

Would recommend to a friend!

I enjoyed my stay very much.The resturants and staff were very good the 25% off was very nice ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Quiet and Uncrowded

Cabana913 Sep 24, 2009

Would recommend to a friend!

The hotel is great. This was the 3rd time we have stayed there. It is quiet and uncrowded. The pool is on two levels and has ... a childrens area that is connected to the main pool but way off to the side. The swim up bar is wonderful. The beach is small but useable. We had for an "Oceanfront" room and had a beautiful view of the Caribbean. Aquaworld is practically across the street and many water activities can be arranged there.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

Perfect location for family

Cindy Aug 21, 2009

Would recommend to a friend!

I have been to Cancun before, and would now come back to Fiesta Americana Condesa. Staff were friendly and helpful. Pool ... was huge, segmented, and comfortable. More than enough lounge chairs in many locations. The pool closes at 8pm, so it is a very quiet hotel at night. The room doors open to a large area, so it is very safe - anyone can see who is going into the rooms. The location on the strip couldn't be better - far enough away from the night life (but easy with public transportation), and across the street from AquaWorld. The evening buffet, while good variety of choices, was not as cost effective - $20 / person. You can go to El Shrimp Bucket across the street for $10 / person.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Shopping tip, Short Drive

Go to Mercado 28 in Cancun city (largest shopping area). You can take the R2 bus (50 cents / person), and then walk a short distance to the center - the prices are much cheaper than the vendors in other areas.


Expand full review

Score

5 out of 5

Wonderful hotel

SuperSoph Aug 21, 2009

Would recommend to a friend!

This was our second time staying there and will stay there from here on out when we visit Cancun! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Row of hotels

31 year old engineer Aug 11, 2009

Would recommend to a friend!

The hotel is one in a row of hotels. The pool is magnificent, the staff is very helpful and "invisible". I've heard hotel ... next door is much cheaper with similar amenities. the beaches are public, so one can enjoy the beach from any hotel. On the downside, the hotel is far (hotel is at 17km?) form the hottest spot of the hotels area, which is 9.5km of the blvd the hotel is on. A few restaurants within 10-15 min walking distance but not too many options.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Dining tip, Long Walk

Los Canarios is a good seafood mexican restraurant with good prices, good food and on the shore dining.


Expand full review

Score

5 out of 5

Fiesta Stay

Super Mom Aug 7, 2009

Would recommend to a friend!

Went to the pool, had a few drinks. I loved the breafast buffet, specially because it was included in the package when I ... booked, otherwise it would have been kinda pricey! I think next time I would stay a couple of extra days!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends


Expand full review

Score

4 out of 5

Quick tip

What a great Vacation!!!

lricky89 Aug 7, 2009

Would recommend to a friend!

The hotel staff was great anything that you needed they were there to give it to you and were there to help you with anything ... too. The food at the hotel was also very good especially the buffet by the pool they would make your food right in front of you. The hotel was always clean the maids would come everyday and clean your room. The hotel was always clean and very well kept. The hotel wasnt in a bad location it was a bit far from the center of town but not too far. The only thing that wasnt too good was the beach. The Beach there was very rough and before you get into the beach there were a lot of rocks so it was a bit difficult to get into the water especially with the waves. But all in all i would recomend this hotel to everyone it is great.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Friends

Nightlife tip, Short Drive

The nightlife is really good there but it is a bit expensive because at the clubs they have open bar so it a bit expensive on that part. But all the clubs are great very fun great music great atmosphere. Just be careful with the shot girls they always want your money and way too expensive!!!


Expand full review

Score

4 out of 5

Cancun Trip

Masud's cancun trip Aug 6, 2009

Would recommend to a friend!

very good ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Quick tip

How to travel to Cancun...

TRIP SAVVY Aug 6, 2009

Would recommend to a friend!

The hotel was lovely. The thing to remember about cancun is be prepared to say no/ no thanks. When you get off the plane, ... there are people at the exit who will look like reps for the shuttles/ cabs. They are not! Just keep walking out the doors to the parking area, find your ride and go. They are trying to get you to look at their hotel for a vacation club, kinda like time share. You can use this later. When you get to your hotel in the Zone, there is not much beach due to the past hurricanes but it is still breath taking. The hotel will try to upgrade you. This is up to you. The next thing, your hotel will ask you to their vacation club presentation. If you want to go to any of the ruins or other stuff, say yes to the presentation but no to buying. You can get the first trip free and each subsequent trip half off. Here's the trick. After you have had the breakfast/ lunch presentation and said NO! you get a voucher and a scheduled time for your tour trip. Then enjoy the rest of the day. On your next free day, walk down the sidewalk a ways from your hotel... each hotel has a kiosk to represent their vacation club. This is how you can get all the tour trips you want for FREE!!!! Yes I said FREE!! As long as you have a strong NO/ NOT INTERESTED, you will be fine. If you waiver, it will not be pretty. when you go to the next one, don't tell them you had already done one. Kinda irritates them. So now you've had your buffets and tour trips and know more about vacation clubs than you ever wanted to. If you're gonna go somewhere that is tourisy, better be prepared. Last suggestion: The locals will try to sell you "Mayan" art.. I found very little actually made by the Mayans or Mexicans. Maybe the blankets and wood carvings, that was it. So unless you have to have it (in which, case get the price down by haggling), don't do it. I never saw a smelter for the "Mexican" silver or equipment for setting semi precious stones in masks so they could not have "MADE" it. If it looks handmade like the textiles, they are a good bet. Oh yeah, its hot and water is precious. Take a good quality organic (zinc) sunblock... why? cause the water parks do not allow the oil based products as it will injure the ecosystem. Oh yeah, remeber airline rules: 3 oz or less in a quart size see through bag. Also staff at hotels/ restaurants/ parks are very nice... other tourist, not so much. So tip well.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Money savers tip

Take the bus... about 8 pesos/ 65 cents. goes to downtown/ Walmart and back to Hotel Zone. Luxury Mall: good prices on quality items. HAGGLE the price to reasonable, something you would be okay with paying. Remember they are poor and minimum wage equals out to $90 a MONTH.


Expand full review

Score

3 out of 5

Nice place overall

Sage Jul 23, 2009

Would recommend to a friend!

We aren't really the Cancun vacation type. We decided to spend the last two days of our honeymoon there as it was close to ... the airport. It was a nice hotel, but definitely a tourist trap. There was lots of families, and the pool was pretty amazing. When I showed up we didn't have a reservation and the desk girl told me I could get better rates online. She sent me to the business center to use the Internet, which they charged us for. Then When I went back to check in she told me that since I had just made the reservation online it would take a while for the information to reach her system. It took hours and was pretty frustrating. Overall though it was a nice place.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
1
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Great trip - 4/17 to 4/22

Chris Jul 22, 2009

Would recommend to a friend!

The property is very nice and the service was great. The property was always clean and the staff was very friendly and ... helpful. The room was spacious and I would definitely recommend this hotel to a friend. The only negative we found was that the beach access was very limited. Much of the beach has been washed away and at high tide the surf comes right up the the edge of the property. The pool is huge and very nice. We did not do the all-inclusive option and ate most of our meals off property to try different places but when we did use the hotel restaurants they were good.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Time savers tip

If you are not interested in buying a timeshare or vacation club membership, pay full price for your attaction tickets and don't talk to the 'tour guides' on the street and in the hotels. I heard a lot of pitches to get us discount tickets but beware that they are all sales pitches of some sort and they will be time share sales.


Expand full review

Score

3 out of 5

Fiesta Americana Condesa, Cancun

TK Jul 15, 2009

Would recommend to a friend!

This hotel was nice and the room was big with a view. The bathroom was not fancy, but adequate. The guacamole was runny and ... not the best. The drinks were very good. There was a charge for too many things, in-room coffee, fitness center (which was small and extremely hot with no view) and internet. THe pool was excellent and uncrowded, but there is no beach (about 20 feet of sand at best)and the water reaches the sea wall with every wave. The bartenders are very friendly and make strong drinks. The restaurant food was not great, but not terrible.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
1
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Family


Expand full review

Score

4 out of 5

4 Star hotel at 2 Star prices

DNA Jul 8, 2009

Would recommend to a friend!

We have stayed here numerous times. The staff and hotel are very consistent in meeting your needs. Be cautious of the ... "vacation club" sales gimmick. We were disappointed that the beach front has not been restored after the major hurricane a few years ago. When booking transportation from the airport to the hotel, look for a non-stop service. It is a bit of a hassle to wait for a van to be filled and then having to stop at other hotels along the way.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Great Customer Service!

SD Jul 7, 2009

Would recommend to a friend!

This was one the best trips I have taken! The night life and especially the show at Coco Bongo was entertaining. You do ... have to go visit one of the ruins - try Chichen Itza. Lastly, do not miss out on the quaint island of Isla de Mujueres. It has some beautiful beaches where you can actually swim without worrying about being taken away by the currents (which I can say was a worry at the beach at the hotel). Nevertheless, I cannot say more about the service at the hotel - Fiesta Americana Condesca Cancun. The staff was marvelous, pleasant, welcoming and friendly! The room was always clean and with an ocean side view I had absolutely no complaints.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Friends

Money savers tip

Take the buses! They are relatively easy and economical at only 7.50 pesos (which is way less then $1 US). But please hold on or else you might go flying!


Expand full review

Score

5 out of 5

Quick tip

A WONDERUL PLACE TO STAY

Gioyam Jul 1, 2009

Would recommend to a friend!

My Husband and I had a GREAT TIME IN CANCUN and at The FIESTA AMERICANA CONDESA..Very Clean, and polite staff... The BUFFET ... BREAKFAST WAS BREATH TAKING SO DELIOUS FOOD** JUST BEWARE AS SOON U WALK IN THEY WILL TRY TO GET YOU into a 90 mintute meeting for timeshare/vacation club not only in this hotel ALL HOTELS and thAT airport, if you want to do tours booked with cheaptickets we got the best deals, do use the hoteld or outsiders they all grab commision, The beach is beautiful but all cancun beaches has rocks and some seaweed, but still it was clean no trash or bottles. I will RECOMMEND TO EVERYONE !!! FROM JUNE 22 TO 27-2009. Sonia <3 Rodrigo

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping tip, Short Drive

Use the R1 OR R2 Bus to downtown is like $1.00 for the ride stops at corner of hotel...runs 24 hours every 2-5 minutes will take you to all strip of cancun...drivers are help ful if you are lost.


Expand full review

Score

3 out of 5

Quick tip

Watch what is promised

xplorer Jun 24, 2009

Would recommend to a friend!

Overall the hotel is fine. There are so many upscale hotels in Cancun I might try another next time. I am not sure if Orbitz ... or the hotel is at fault but when the best room category is Oceanfront & that category is booked, I would expect to be in an Onceanfront room, not what most would consider Oceanview. I paid for more than I received but was not in mood to fight over the room class.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Business

Time savers tip, Short Walk

Local bus runs along main road but closest stop is to the right about 200 yards if going into town or shopping areas.


Expand full review


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, In Hotel

Bring your own coffee and filters to make in your hotel room or you will have to pay a $4 per day mini bar fee to have coffee.

--mom with teen traveler, oregon Nov 30, 2009

Shopping tip, Short Drive

Go to Mercado 28 in Cancun city (largest shopping area). You can take the R2 bus (50 cents / person), and then walk a short distance to the center - the prices are much cheaper than the vendors in other areas.

--Cindy, Austin, TX Aug 21, 2009

Dining tip, Long Walk

Los Canarios is a good seafood mexican restraurant with good prices, good food and on the shore dining.

--31 year old engineer, Philadelphia, PA Aug 11, 2009

Nightlife tip, Short Drive

The nightlife is really good there but it is a bit expensive because at the clubs they have open bar so it a bit expensive on that part. But all the clubs are great very fun great music great atmosphere. Just be careful with the shot girls they always want your money and way too expensive!!!

--lricky89, Orlando, FL Aug 7, 2009

Money savers tip

Take the bus... about 8 pesos/ 65 cents. goes to downtown/ Walmart and back to Hotel Zone. Luxury Mall: good prices on quality items. HAGGLE the price to reasonable, something you would be okay with paying. Remember they are poor and minimum wage equals out to $90 a MONTH.

--TRIP SAVVY, Chatham, VA Aug 6, 2009

Time savers tip

If you are not interested in buying a timeshare or vacation club membership, pay full price for your attaction tickets and don't talk to the 'tour guides' on the street and in the hotels. I heard a lot of pitches to get us discount tickets but beware that they are all sales pitches of some sort and they will be time share sales.

--Chris, Charlotte, NC Jul 22, 2009

Money savers tip

Take the buses! They are relatively easy and economical at only 7.50 pesos (which is way less then $1 US). But please hold on or else you might go flying!

--SD, New York, NY Jul 7, 2009

Shopping tip, Short Drive

Use the R1 OR R2 Bus to downtown is like $1.00 for the ride stops at corner of hotel...runs 24 hours every 2-5 minutes will take you to all strip of cancun...drivers are help ful if you are lost.

--Gioyam, NYC Jul 1, 2009

Time savers tip, Short Walk

Local bus runs along main road but closest stop is to the right about 200 yards if going into town or shopping areas.

--xplorer, Quincy, IL Jun 24, 2009

Recreation/Attractions tip, In Hotel

the hotels guest services are very easy to work with and helped us set up different events every day me and my friend were there, we went four wheeling, riding ski doos, sight seeing and obviously bar hopping

--willydawadd, vista, ca Jun 18, 2009

Money savers tip, In Hotel

If you decide to go to Chichen Itza, purchase your package at the hotel. It is cheaper than buying it online.

--Yolie, Upland, CA Jun 17, 2009

Money savers tip, Short Drive

Take the bus in front of hotel, R2 or R15 to walmart or market 28, don't spend money in big restaurant, stop in those very little ones over there,they call "fondas" you espent around $20 for 2 persons with drink and beers and the food is excellent, taste and very traditional.

--marilu09, wichita, kansas Jun 9, 2009

Recreation/Attractions tip

Cancun is filled with the most amazing malls! restaurants and activities it is no secret.

--grand poohbah, San Diego CA. May 31, 2009

Dining tip, Short Drive

Mocambo Restaurant was excellent.

--Runner, Moline, il May 15, 2009

Money savers tip, In Hotel

Get a cab to the airport, its cheaper than Orbitz transportation.

--Mom, Amesbury, MA May 4, 2009

Shopping tip, Short Drive

Some good deals to be had at La Isla mall.

--TJS, Mpls MN Apr 24, 2009

Dining tip, In Hotel

good food, at a good price.

--Boo, Oklahoma City, OK Apr 23, 2009

Recreation/Attractions tip

ACTIVITIES: I recommend that you talk to the other hotel guests to see what they've done and base your decisions on their recommendations. We booked our activities in a variety of different ways. We booked Xcarat, Chichen Itza (or Chicken Pizza as my culturally challenged father said all week), and swimming with dolphins through the time share folks. We booked waverunners directly through Aqua World, which is a 5 minute walk from the hotel. The only "bad" activity we booked was a "Fun Day" trip to Isla Mujeres through the on site travel agency, Best Day. The hotel has a desk for Best Day travel, and they proclaim themselves as the best travel agency in Mexico. We wanted to go somewhere for a day with a real beach since the beach was nonexistent all week at the hotel. The travel agent rep highly recommended the "Fun Day" trip to Isla Mujeres. Oh my gosh, was it a nightmare. They pack you into a ferry and take you to a tiny little beachfront property with a junky beach. The "beach" is surrounded by docks and walkways. The water slide must be about 30 years old. All of the "unlimited activities" they offer must be booked during the ferry ride in 45 minute increments (they don't mention anything about this when you first book the trip). The "kayaking" was a small enclosed area of about 50 ft by 100 ft where you could enjoy paddling in circles. Just a low class excursion all the way around. By noon we couldn't take it anymore and packed oursevles into a taxi and got the heck out of there. We took a ferry back to Cancun and enjoyed the rest of the day back at the Fiesta Americana by the pool.

--Family Guy, Atlanta, GA Apr 22, 2009

Recreation/Attractions tip

We went to a time-share presentation, which wasted one of our mornings, however we were generously compensated with an all-inclusive one-day trip to EXCARET. What an amazing place! One definitely should see it  beautiful park on the seaside, a lot of attractions for every age, swimming and snorkeling in underground river was unbelievable emotion! At the end of the day there was marvelous 2-hour show, which tells the story of Mexico starting with ancient Maya. Our other amazing trip was to ancient Chichen Itca city with Maya pyramids. Unbelievable! We booked it through Orbitz, however they offer this trip everywhere, basically for the same price. We found that the hotel exchange rate was better than everywhere in the area, especially better than the airport. The bus to the Cancun malls and restaurants is only 60c and runs 24x7. We never waited more than 2 minutes for a bus, and they drive so fast  you dont need a taxi. For souvenirs and silver go to the Flee Market28. It is located at downtown Cancun area, however the R2 and R15 buses will take you there in 30 minutes  no need to take a taxi.

--Thursty Traveller, Ontario, Canada Apr 22, 2009

Money savers tip

Take the bus whenever possible...Taxis are expensive!

--Seasoned Traveler, Milwaukee WI Apr 22, 2009

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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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