Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

5 stars
Playa Mujeres, Cancun, 77400
Best In Stay Elite
Hotel Overview
Reviewer score
4.7
out of 5
946 reviews
Amazing, will be back for sure!

I don't know what else to say, this place was amazing. It surpassed our every expectation. The... See full review

  • TheScott
  • Dec 2, 2014
Will be going back!

Amazing experience. We had gone to excellence riviera cancun previously and this one was just as... See full review

  • Carkey
  • Nov 23, 2014
Romantic beachfront resort with exclusive amenities near Cancun

The contemporary Excellence Playa Mujeres is perched amid seven swimming pools on a picturesque white sand beach. The adults-only resort boasts a 170-slip marina and Greg Norman signature golf course with sweeping Caribbean views. Swanky suites, nine a la carte restaurants featuring separate vegetarian menus, 11 bars pouring premium alcoholic drinks and a fitness center and cardio-conditioning facility are among the perks at this adults-only, all-inclusive property. Many beach, land and water sports are offered within the exclusive resort community.

Highlights
  • Upscale adults-only resort community with Greg Norman Signature Golf Course and inland marina
  • Gourmet cuisine, in addition to spa cuisine, with special vegetarian menus at nine a la carte restaurants
  • Seven swimming pools, four heated in winter, with pool-side and beach waiter service
Rooms

Spacious and extravagant, the guest rooms are outfitted with plush, L-shaped sofas, 42-inch flat-screen TVs, wireless Internet and a radio with iPod dock. Marble bathrooms feature a shower for two. Suites have private terraces adorned with comfortable, stylish furniture. Many two-story rooftop terrace suites are outfitted with heated hydro spa pools.

Dining

Nine a la carte restaurants range from fine Italian dining to wine-centric gourmet tastings, Asian and lobster-themed menus. All restaurants offer separate vegetarian menus. Spa cuisine is available as well. Eleven bars and lounges -- including a lobby martini bar and swim-up pool bar -- are built for relaxing. Guests who prefer privacy can order room service 24 hours a day.

Recreation

A wide array of land and water sports are available, including wind-surfing, water polo, snorkeling and kayaking. There is a Greg Norman Signature Golf Course on site. Cooking, Spanish and dancing lessons are offered, as are theme nights. Guests can arrange private tennis lessons or scuba, deep-sea or private yacht excursions (fees may apply). The resort's Miilé Spa has the Mexican Caribbean's most complete hydrotherapy circuit (fees may apply). An expansive fitness center and cardio conditioning facility is on the grounds.

Transportation
  • Cancun International Airport
Attractions
  • Cancun (5 mi/ 8 km)
  • Isla Mujeres (5 mi/ 8 km)
  • Cancun Hotel Zone (6 mi/ 9.5 km)
Business
  • Full-service business center with audio-visual equipment and shipping services
  • More than 17,000 square feet of flexible meeting space

Recommendations for you

Customers who viewed Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive also booked these hotels.

Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive Rooms

Excellence Club Two Story Rooftop Terrace Suite OCF
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, 2 lounge beds and a table with 2 chairs. The terrace has a private access for room service, and full Ocean Front Views. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access,four poster canopy king or two double beds,full marble bathroom,separate WC and shower for two with rain shower,sitting area with L-shaped sofa,room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV,bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control,CD/DVD player,alarm clock with i-pod connection, electronic in-room safe(laptop size) coffee/tea maker,daily turn down service, refreshed mini bar.KING BED
Excellence Club Junior Suite Swim Out OCV
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shapped sofa, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee /tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Junior Suite Spa or Pool View
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/ DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED or TWO DOUBLE BEDS
Junior Suite Spa or Pool View Swim Out
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, 4 poster canopy king , full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Excellence Club Honeymoon Suite Ocean Front
Our spacious Honeymoon Suites are 1,280 sq. ft. and offers private and furnished terrace with a lounge bed for two and full front ocean views of the Caribbean Sea. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate living room, separate shower for two with rain shower, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walking closet, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Imperial Suite Ocean Front
Our spacious Imperial Suites are 1,280 sq. ft in the ground floor and in the upper floor (private rooftop terrace suite). The ground floor offers the same as the Excellence Club Honeymoon Suite and the Rooftop Terrace is furnished with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Full ocean front views to Caribbean Sea KING BED. Excellence Room Amenities Apply
Two-Story Rooftop Terrace Suite Spa or Pool View
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar. KING BED
Excellence Club Junior Suite OCF
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair Dryer scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED

Amenities

  • All inclusive
  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Dining
All inclusive
Restaurant
Room service
Services
Business center
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Avenida Tulum: 5.9 mi
  • Playa Tortugas: 6.8 mi
  • Dubai Palace Casino: 7.1 mi
  • Museo Maya de Cancun: 7.7 mi
  • El Rey Ruins: 9.8 mi
  • Interactive Aquarium: 9.8 mi
  • Avenida Kukulkan: 10.5 mi
  • Playa Delfines: 12.6 mi
  • Wet'n Wild Cancun: 13.8 mi
  • Dolphinaris Cancun: 14.4 mi
  • Riviera Cancun Golf: 15.8 mi

Meeting facilities

Meeting Info
Excellence Playa Mujeres is a stunning setting for hosting productive business meetings and memorable events. With over 17,000 square feet of dynamic space, ranging from intimate boardrooms to larger indoor and outdoor reception areas and flexible breakout rooms, you may choose from a variety of impressive locations that will make your meeting a success and your event unforgettable.

Dining

Toscana
No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Blue
- Swim-up pool bar open from 10:00 am to 6:00 pm
Flavor market
At this restaurant you can taste wines from the entire world and enjoy our bit size creations. . DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Lobster house
Open for breakfast a la carte (from 11 am), and for lunch Deli a la carte with salad bar No reservation required. Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Barcelona
The serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous Mediterranean Cuisine. A la carte for dinner. No reservation required. BREAKFAST Dress code: Shorts, bermuda, wrap and undershirt with sleeve cuts. It is not permitted the access with sleeveless undershirt (tank shirt), in bathing suit and humid clothes; Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap and undershirts with sleeve cuts. It is not permitted the access in sleeveless undershirt (tank shirt), in bathing suit and with humid clothes; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals; Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access.
The Grill
This Palapa-restaurant is open most of the day. The hotel serve a late breakfast a la carte, a snack/grill a la carte for lunch and for dinner is our Steak House restaurant. No reservation required. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Chez Isabelle
Enjoy one of the most elegant restaurants, the French Cuisine & wine cellar. This restaurant is open for dinner a la carte. No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
More Bars
Sol - Pool & beach bar by the main pool open from 9:00 am to 5:00 pm
Cielo - 2 pool bars at the Excellence Club section open from 9:00 am to 5:00 pm
Alegra - Piano bar/sing-along bar & comedy club open from 9:00 pm to 1:00 am.
Stars Theater Bar open from 6:00 pm to 1:00 am
La Habana Cigar Bar open from 3:00 pm to 11:00 pm
Revive - Fruit juice bar by the Spa open from 8:00 am to 4:00 pm
X Lounge - Chill-out lounge on the beach open from 7:00 pm to 12:00 am.
Cafe Kafe
Coffee bar on the main square, serving ice cream and pastry treats in the afternoon, open from 10:00 am to 1:00 am
Martini Bar
Lobby bar open from 9:00am to 1:00am

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (946)

Ratings and reviews for Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Overall score

4.7 / 5
5.01.0
946 out of 946
Amenities:
4.8
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.7
Location:
4.4
Value:
4.6

96% would recommend to a friend.

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Chris75
Chicago, IL, USA
Jan 28, 2013

Exceeded expectations by a long shot

My wife and I decided to stay here to celebrate our 10 year anniversary. Since its All-Inclusive and Adult-Only we felt it would be a good getaway - and just under a 3hr flight from Chicago. It only took about a dat at the resort to realize this hotel was way better than what I expected. Two things really put it over the top: (1) the spa is unrivaled - better than any hotel I've ever seen, and (2) the staff's genuine friendliness, sincerity, and attentiveness is infectious. I found the hotel filled with workers who were experts at their craft, who really tried to create a "magical experience" in way that totally "out Disneys" Disney's phony magical experiences. On top of all that, the food was very good, the restaurant settings romantic, the pools gorgeous, and the beach relaxing. The rooms were immaculate as well. A perfect trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Entertainment tip: In Hotel

It's free to Sail a catamaran at the resort and very easy to do - take one out for a little while to enjoy the coast.

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
9years, 4 kids, needing a vacation
Business
Round Lake, IL
Aug 20, 2009

Excellent Resort for Relaxation

This hotel is great if you want a place to get away and relax. Although north of Cancun, not at all a "Party" resort. The hotel had one club, and not very big at all. My Wife and I were typically coming back from dinner every night around 11, and basically closing the place out. Again, if you are looking for a place to relax and take it easy, this is the place for you. Don't come if you want to party every night. The pools were awesome, rooms were incredible, and the service was great. Breakfast was wonderful, and although there were some fabulous individual items for dinner, overall the food was about average. There is some nightly entertainment, some of it was pretty cheezy but the Magic show was actually VERY good. There is a bar open every night right on the beach with some VERY comfortable seating. Great place to unwind at the end of the day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

Be careful what you book ahead of time. There is an Orbiz guide at the hotel everyday to help you paln anythign you want to do. We book an all day tour ahead of time, and once we got to the resort thought that since the place was so great, we didn't really want to do anything that was ALL DAY. I would hold off booking anything until at the resort. Prices were the same if not less anyway.

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
Curtis the Quiet
Business
San Angelo, TX
Aug 19, 2009

Good times in the heat

The trip with without a hitch and the staff was very friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Don't waste your time at the lobster house.

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Alex F Jr.
Business
Baton Rouge, LA
Aug 18, 2009

All of that and more...

If you want a place to go and relax and be pampered with perfect service 24 hrs a day this is this place. Every detail of the entire resort is accounted for daily. It is amazing in every sense of the word!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Jack & Patty
Business
Tampa, FL
Aug 17, 2009

Would go again - Nothing to say bad

This place was great. Want to go back and bring some friends with us next time. Nothing to say bad about the place. Just bring bug spray for the Lobster House or eat really early before they come out.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
5
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
texas cowboy
Business
Corpus Christi
Aug 17, 2009

Single Greatest Vacation in my Life!

When we arrived we were greated with champagne by the nicest staff i've ever met. We got in at about 11:00pm and the resturaunts were closed but fortunately they have 24hr room service, so that was awesome. The room was beautiful and clean. the matress was kind of hard, but after the second night i got used to it and now want a firmer mattress at home. we decided the second morning that we were not going to leave the resort the entire trip. basically we ate, drink and were merry. the resturaunts were all excellent especially agave. i told management before we left that i would recommend this place to anyboy and eerybody i know. we will definately be returning.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Dallas, Texas
Aug 17, 2009

Holiday Excellence

We had a wonderful, week long vacation. I read all the reviews prior to taking the vacation. My expectations were a little high but I was still impressed. The few negative reviews I recall must have been from expectionally demanding individuals that couldn't be satisfied even if the mother was there feeding them and changing their clothes. For our stay: The weather was nice (and hot) everyday. What few clouds you saw on the horizon never got close enough to provide any shade. There are plenty of shade options (beach and pool areas). The clear sky and slight breeze completed the basic tropical paradise scenerio, though you could break a sweat with little to no effort. Mix in the correct amount of alcohol, personality (yours and theirs), attention to detail and it was a perfect get-away. We stayed in a two-story terrace room that, for us, was worth the extra we spent. The bed was a little hard, but they do have mattress pads that fix this problem with one phone call. Depending on the bartender that serves you, the drinks hit the full spectrum from okay to great. The service was exceptional and the entire staff would do anything they could to make your stay the way you want it. The food was much better than your typical all-inclusive fair. The restaurants were sit down order in lieu of the buffet style (though you can find this option at breakfast and lunch). If you are on special diets or indulging yourself, it can be worked out here. This is not the "in your face party all the time" resort, unless you go to the main pool swim up bar and help start it yourself. It is a wonderful, relaxing, peaceful vacation (visually and physically).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Chicago, IL
Aug 16, 2009

The Perfect Getaway

Every single minute was wonderful. The service was impeccable and everything we asked for they provided immediately. Loved it and wouldn't change a thing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
George Kim
Business
sacramento, CA
Aug 14, 2009

Best adults only all inclusive resort

This was by far the BEST all inclusive hotel that we have stayed at. We don't have one complaint about hotel. Very relaxing. Staff very friendly. The food was very good. They have top shelf alcohol. We had a swim out room. Loved it. They have floaties to lay on at all the pools. Beach was very nice. there are many actities during the day and shows at nite. It is a quiet resort, not party place. You don't hear people running and yelling down hallways day or nite, or slamming doors. We are definately going to come back next year, but will spend at least 7 nts. Hated to leave resort. They make you feel at home. There were people of all ages there and we got to meet lots of nice couples. You don't have to leave resort to have a good time. I would recommend this resort to anyone looking for a high quality vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Be sure to eat at all restaurants in hotel. The food is amazing.

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Austin, Texas
Aug 13, 2009

Wonderful!

My boyfriend and I just finished taking the bar exam and were looking for a short vacation and this trip was perfect. We only stayed 3 nights, but we had two full days of happy laziness. I don't think I've ever been that relaxed. It was wonderful from the moment we set foot in the hotel (and received a hot towel and glass of champaign) to the moment we left. I have no complaints. The hotel is beautiful, the staff is very friendly and seem to really enjoy their jobs. I was constantly surprised by little things included in the "all inclusive" package. We had a beach bag in our room (I forgot to bring my own), free room service at all hours, drinks served in a pineapple carved to look like a bird, nightly turn down service, fully stocked mini-bar, and four liquor bottles in our room. Anytime I had a thought about wanting something it was there for me and free, perfect for two people still living off loans. The only extra things we paid for: 1 cuban cigar ($10) and a waterproof camera ($25 - bring your own with you), plus tips. I really can't say enough good things about our experience. Only complaint is that the hotel does not provide a shuttle service or information on transportation on their website. We ended up renting a private car through the airport's website for about $70 roundtrip. The service was called Cancun Transfers and they were great. If you go with them just walk by all the guys in blue shirts wearing badges as you exit the baggage area, they just want to sell you stuff. Cancun Transfers will be waiting for you outside with a sign with your name on it. You really should book this trip. It's worth every penny.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Atlanta, GA
Aug 13, 2009

Loved it! Loved it! (And I'm picky!)

I went to EPM to relax, and relax I did! I floated in the lazy river, ate, laid in the hammock over the pool, ate, read my book on the bed on my patio, ate, went to the beach, ate, went to the spa, ate, and then ate some more. I loved it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Sightseeing tip: In Hotel

Don't miss the $35 Aquatherapy Circuit in the Spa! It's a must. You can get a package of 5 for $100 and you will use every one of them happily!

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