Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

5 stars
Playa Mujeres, Cancun, 77400
Hotel Overview
Reviewer score
4.7
out of 5
929 reviews
Wonderful 50th birthday & Wedding

This was an awesome resort. Virginia (GM) has her staff on point. she has the most friendliest... See full review

  • Myjewlz
  • Sep 10, 2014
Perfect Spot for an Engagement

Recently had a short but great 5-day getaway at the Excellence Playa Mujeres. Would highly... See full review

  • pennylane046
  • Sep 7, 2014
Romantic beachfront resort with exclusive amenities near Cancun

The contemporary Excellence Playa Mujeres is perched amid seven swimming pools on a picturesque white sand beach. The adults-only resort boasts a 170-slip marina and Greg Norman signature golf course with sweeping Caribbean views. Swanky suites, nine a la carte restaurants featuring separate vegetarian menus, 11 bars pouring premium alcoholic drinks and a fitness center and cardio-conditioning facility are among the perks at this adults-only, all-inclusive property. Many beach, land and water sports are offered within the exclusive resort community.

Highlights
  • Upscale adults-only resort community with Greg Norman Signature Golf Course and inland marina
  • Gourmet cuisine, in addition to spa cuisine, with special vegetarian menus at nine a la carte restaurants
  • Seven swimming pools, four heated in winter, with pool-side and beach waiter service
Rooms

Spacious and extravagant, the guest rooms are outfitted with plush, L-shaped sofas, 42-inch flat-screen TVs, wireless Internet and a radio with iPod dock. Marble bathrooms feature a shower for two. Suites have private terraces adorned with comfortable, stylish furniture. Many two-story rooftop terrace suites are outfitted with heated hydro spa pools.

Dining

Nine a la carte restaurants range from fine Italian dining to wine-centric gourmet tastings, Asian and lobster-themed menus. All restaurants offer separate vegetarian menus. Spa cuisine is available as well. Eleven bars and lounges -- including a lobby martini bar and swim-up pool bar -- are built for relaxing. Guests who prefer privacy can order room service 24 hours a day.

Recreation

A wide array of land and water sports are available, including wind-surfing, water polo, snorkeling and kayaking. There is a Greg Norman Signature Golf Course on site. Cooking, Spanish and dancing lessons are offered, as are theme nights. Guests can arrange private tennis lessons or scuba, deep-sea or private yacht excursions (fees may apply). The resort's Miilé Spa has the Mexican Caribbean's most complete hydrotherapy circuit (fees may apply). An expansive fitness center and cardio conditioning facility is on the grounds.

Transportation
  • Cancun International Airport
Attractions
  • Cancun (5 mi/ 8 km)
  • Isla Mujeres (5 mi/ 8 km)
  • Cancun Hotel Zone (6 mi/ 9.5 km)
Business
  • Full-service business center with audio-visual equipment and shipping services
  • More than 17,000 square feet of flexible meeting space

Hotel Map

21.2458 -86.8057
Area served
Playa Mujeres, Cancun.
Nearby airports
Cancun International Airport.
Area description
Playa Mujeres is Cancun's newest resort destination. Set in a virgin oasis onthe mainland sheltered by Isla Mujeres, Playa Mujeres feels wonderfully remoteyet is conveniently only 25 minutes from Cancun International Airport.Excellence Playa Mujeres is at the heart of a self-contained resort communitythat includes a world-class golf course, exclusive residences, a variety of finedining and shopping, and a marina with a capacity for 250 vessels. Integratedcarefully into the gorgeous natural Caribbean landscape, Excellence PlayaMujeres brings contemporary luxury to the wilds of the region.

Recommendations for you

Customers who viewed Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive also booked these hotels.

Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive Rooms

Excellence Club Two Story Rooftop Terrace Suite OCF
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, 2 lounge beds and a table with 2 chairs. The terrace has a private access for room service, and full Ocean Front Views. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access,four poster canopy king or two double beds,full marble bathroom,separate WC and shower for two with rain shower,sitting area with L-shaped sofa,room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV,bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control,CD/DVD player,alarm clock with i-pod connection, electronic in-room safe(laptop size) coffee/tea maker,daily turn down service, refreshed mini bar.KING BED
Excellence Club Junior Suite Swim Out OCV
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shapped sofa, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee /tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Junior Suite Spa or Pool View
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/ DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED or TWO DOUBLE BEDS
Junior Suite Spa or Pool View Swim Out
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, 4 poster canopy king , full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Excellence Club Honeymoon Suite Ocean Front
Our spacious Honeymoon Suites are 1,280 sq. ft. and offers private and furnished terrace with a lounge bed for two and full front ocean views of the Caribbean Sea. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate living room, separate shower for two with rain shower, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walking closet, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Imperial Suite Ocean Front
Our spacious Imperial Suites are 1,280 sq. ft in the ground floor and in the upper floor (private rooftop terrace suite). The ground floor offers the same as the Excellence Club Honeymoon Suite and the Rooftop Terrace is furnished with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Full ocean front views to Caribbean Sea KING BED. Excellence Room Amenities Apply
Two-Story Rooftop Terrace Suite Spa or Pool View
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar. KING BED
Excellence Club Junior Suite OCF
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair Dryer scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED

Amenities

  • All inclusive
  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Dining
All inclusive
Restaurant
Room service
Services
Business center
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Avenida Tulum: 5.9 mi
  • Playa Tortugas: 6.8 mi
  • Dubai Palace Casino: 7.1 mi
  • Museo Maya de Cancun: 7.7 mi
  • El Rey Ruins: 9.8 mi
  • Interactive Aquarium: 9.8 mi
  • Avenida Kukulkan: 10.5 mi
  • Playa Delfines: 12.6 mi
  • Iberostar Cancun Golf Course: 12.9 mi
  • Wet'n Wild Cancun: 13.8 mi
  • Dolphinaris Cancun: 14.4 mi
  • Riviera Cancun Golf: 15.8 mi

Meeting facilities

Meeting Info
Excellence Playa Mujeres is a stunning setting for hosting productive business meetings and memorable events. With over 17,000 square feet of dynamic space, ranging from intimate boardrooms to larger indoor and outdoor reception areas and flexible breakout rooms, you may choose from a variety of impressive locations that will make your meeting a success and your event unforgettable.

Dining

Toscana
No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Blue
- Swim-up pool bar open from 10:00 am to 6:00 pm
Flavor market
At this restaurant you can taste wines from the entire world and enjoy our bit size creations. . DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Lobster house
Open for breakfast a la carte (from 11 am), and for lunch Deli a la carte with salad bar No reservation required. Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Barcelona
The serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous Mediterranean Cuisine. A la carte for dinner. No reservation required. BREAKFAST Dress code: Shorts, bermuda, wrap and undershirt with sleeve cuts. It is not permitted the access with sleeveless undershirt (tank shirt), in bathing suit and humid clothes; Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap and undershirts with sleeve cuts. It is not permitted the access in sleeveless undershirt (tank shirt), in bathing suit and with humid clothes; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals; Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access.
The Grill
This Palapa-restaurant is open most of the day. The hotel serve a late breakfast a la carte, a snack/grill a la carte for lunch and for dinner is our Steak House restaurant. No reservation required. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Chez Isabelle
Enjoy one of the most elegant restaurants, the French Cuisine & wine cellar. This restaurant is open for dinner a la carte. No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
More Bars
Sol - Pool & beach bar by the main pool open from 9:00 am to 5:00 pm
Cielo - 2 pool bars at the Excellence Club section open from 9:00 am to 5:00 pm
Alegra - Piano bar/sing-along bar & comedy club open from 9:00 pm to 1:00 am.
Stars Theater Bar open from 6:00 pm to 1:00 am
La Habana Cigar Bar open from 3:00 pm to 11:00 pm
Revive - Fruit juice bar by the Spa open from 8:00 am to 4:00 pm
X Lounge - Chill-out lounge on the beach open from 7:00 pm to 12:00 am.
Cafe Kafe
Coffee bar on the main square, serving ice cream and pastry treats in the afternoon, open from 10:00 am to 1:00 am
Martini Bar
Lobby bar open from 9:00am to 1:00am

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (929)

Ratings and reviews for Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Overall score

4.7 / 5
5.01.0
929 out of 929
Amenities:
4.8
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.7
Location:
4.4
Value:
4.6

96% would recommend to a friend.

Sort by:
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Romantic Adventure
Huntsville, AL
Aug 6, 2009

Loved the Hotel!!!

Awesome hotel experience. Staff outstanding, very clean, fun and romantic. Food was good just not outstanding.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: In Hotel

No need to book outside excursions. Everything is available from hotel. Will NEVER book again w/ Cheaptickets!!! We had nothing but problems and were charged more at every location. Could have paid less had we just booked from the hotel.

Was this review helpful to you?
Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Moe Man
North Bergen, NJ
Aug 6, 2009

Great trip. Worth

Everything about the resort was great. The service, food, activites, and scenery were nice. There is a large variety of foods to eat at many restaurants. There is a list of activites to do during the day and night in the resort. You can also reserve for activities outside the resort with the tour representatives. I went here for my honeymoon. It was real relaxing but never boring.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Was this review helpful to you?
Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
petdash
oklahoma city, ok
Aug 3, 2009

AMAZING!!!!

Great food, ate at every resturant except the Italian and never had a bad meal. The Flavor Market had small portions and less selection, so you had to order more but still very good food. If you're looking for a place to relax, with great food and great service, this is it. We got the basic room w/o the excellence club and it was wonderful, always cool, clean and stocked with snacks and drinks. We stayed in bldg 7 and loved the location. It's close to everything. We did tip a dollar or two at meals and when getting drinks but really didn't notice a big difference in service. It was always wonderful. The staff was very appreciative of the extra cash. Room service was 30 minutes or less. We left at 6 am one morning for a fishing trip and I called room service at 5:45 am to see if we could get some fruit. They were able to bring us pancakes, fruit and eggs in 8 minutes! Never had a problem finding a lounge chair on the beach or pool and the hotel did not appear to be empty. I strongly recommend the mango daiquiris! They were yummy! The spa was amazing and we loved our couples massage. We also had the spa run a mineral bath for us one evening in our room that was extra nice. The shows were cruise ship like and not Broadway but entertaining. We took a taxi and ferry to Isla Mujeres for a few hours. We originally planned to stay on the island. The beaches were crowded, the hotels looked very old and people weren't very friendly. SO glad we picked Excellence!! We felt very safe at the resort and got some much needed relaxation. Loved the beach, the small amount seaweed wasn't a problem for us. Loved the pool, could always find a party spot or a quiet one depending on what mood we were in. Unless you plan to go to Cancun alot, this is the best resort to stay in. Cancun was a $25/25 minute cab ride away. We planned to mostly stay at the resort so it was perfect. I usually go on cruises for my vacation but now plan to go to as many Excellence resorts as I can instead!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

If you want to go deep sea fishing we strongly recommend using Pesca Dep. Your Orbitz rep at the resort can book it for you or email them at pescadep@prodigy.net.mx [...] was the best captain and we caught more fish than any other boat that morning. They only take a maximum of six people and often it's less. They worked so hard and we had an amazing day!

Was this review helpful to you?
Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Oklahoma City, OK
Aug 2, 2009

Best couples hideaway!

It was paradise! A little far from the rest of Cancun so it was a long drive from the airport and to excursions, but it was peaceful without the noise or partying kids.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Was this review helpful to you?
Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
St. Louis, MO
Aug 1, 2009

1st trip to Mexico

Short and sweet. We loved this all inclusive resort. We ate nearly every meal at different restaurants on the resort. We didn't love every meal, but thought the food was very good in general. I did get a case of montezuma's revenge, but don't know exactly which restaurant or meal it came from. It was kind of a bummer, but by no means ruined the trip. Neither my wife, nor anyone else we met got sick. The hotel was immaculate, the staff was great. Despite being more expensive, we opted for the chartered USA 3000 direct flight which was great. A 3 hour direct flight from St. Louis which really helped maximize our precious vacation. Excellence Playa Mujeres was great and we would definitely return. It was our first trip to Mexico so didn't know what to expect. The weather was just about what you'd expect in Cancun in July (hot and humid). As such, the rooms have a light must smell, but I think this is pretty common in this environment. I felt like we got a great deal through Orbitz. All in all, we had an awesome trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Time-saving tip: Not Applicable

book the more expensive direct flight if it is available. also, just ignore the people claiming to help visitors as you exit the Cancun airport. They are just trying to get you signed up for a timeshare presentation. Keep walking and be firm with them.

Was this review helpful to you?
Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Laramie, WY
Aug 1, 2009

Excellence lives up to its name!

The hotel was great. We stayed in a 'standard' room and it was the best hotel I have ever stayed in. Better than any W hotel, or any Vegas strip suite. The room was nothing short of spectacular. The pools are excellent, especially the lazy river and the in-pool bar. The only less-than-excellent experience was the food quality. The food choices were wide and varied with 7 or 8 different restaurants. Breakfasts and lunches were tasty. Dinners were good but not superior quality and lacked a certain je ne sais quoi. I am however a foodie and wine snob. Overall, I would highly recommend the Excellence and will go back myself.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Dining tip: In Hotel

At noon in the SOL bar they make cocktails in pineapples. They only make 20 per day and are super tasty.

Was this review helpful to you?
Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
Gipper's Girl
Dallas, TX
Jul 31, 2009

No Regrets at EPM

I realize this review may sound a bit nit-picky to some. My intention is to give a detailed accounting of our experience at Excellence Playa Mujeres, as there are so many choices when booking an all-inclusive in Mexico. You will likely have a great time at any resort you choose, provided you've done some preliminary research, but it's the details that set one resort apart from the others. Check-in went smoothly and we were greeted with cool towels and champagne. They asked us if we were celebrating anything and I told them that this was a belated anniversary trip for the two of us (our anni is in June and we stayed at EPM in July). They then asked if we had a copy of our marriage license and told them no. They said not to worry about it and they would do something special for us. They delivered on the surprise the third day of our stay. They put an anniversary banner on our door, towel art and rose petals on the bed, a bowl of fruit, bottle of champagne and a couple of beautiful desserts in our room. I thought that was nice thing to do and unexpected. The resort is beautifully maintained. You can tell the management and staff take pride in the property. The beach has nice sand, but lots of sea grass washes up on the shore. I'm told they sweep the beach every morning, but by afternoon it's covered in grass again. It's totally swimable and not a big deal unless you're a beach snob. There is a nice variety of pool options available. The main pool seemed to be more of a party scene during the day. If you're looking for a quieter spot, venture around the lazy river or to one of the outlying pools. The only problem with venturing out is that you'll be further away from drink service. There are plenty of seating options in the pool area. They have shaded and unshaded lounge chairs, shaded lounge beds, lounge chairs in the water, hammocks floating above the water, as well as floaties. Never had much of an issue with finding a well-positioned chair or a floatie. My husband did have to hunt down a floatie once or twice because people were hoarding them, but he always found one eventually. Towels were readily available. We were waited on by a poolside waiter maybe only 3 times total during our stay (and yes, we tipped). I think it was an issue of simply not having enough poolside waiters working at a given time and they have too much territory to cover. That was somewhat of a disappointment, but we never had to wait too long at the pool bars for a drink. There are quite a few bars very near the pools, so I would recommend finding a spot at a pool near a bar. Drinks are good and strong. They have a quality liquor selection, but you definitely have to ask for top shelf or non-well varieties or you'll get the not so great stuff. I do wish they had Modelo beer, but they have Tecate, Sol and Dos XX, as far as Mexican beers are concerned. Hate to say it, but their house wine is awful. I mean, just plain bad. I tried the white, and two different reds and could not bring myself to finish a glass of any of them and I do not consider myself to be a wine snob whatsoever. The food was fine, but didn't knock my socks off and unfortunately I came down with food poisoning. Luckily, they have a doctor on call that was able to come to our room and give me medications to ease my discomfort. He was very competent and professional, albeit expensive if you don't have trip insurance that includes medical coverage. It's worth every penny, though, if you're feeling as miserable as I was. There is no way for me to know for sure what brought on the food poisoning, other than it was definitely something I ate at the resort. I had been only eating food from the resort for the past three days. If I had to venture a guess it would be the ceviche or the Caribbean grouper sandwich at The Grill, which I ordered for lunch. The misery commenced later that night while at dinner at Agave. The Lobster House was good for dinner...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Time-saving tip: Not Applicable

Use a private transfer service to get between the resort and the airport. We had a great experience with Cancun Transfers (dot) com.

Was this review helpful to you?
Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Ireland
Jul 29, 2009

Fantastic couples getaway

I stayed in the resort for 6 nights. It was part of my honeymoon, and was the perfect destination. It really gave us a chance to relax and unwind. While we didn't leave the resort, there were plenty of day trips available, as well as plenty of activities organised on the resort. You could do as much or as little as you wanted. The food there was really delicious, with a number of restrants to choose from. I can't think of one fault with the resort and would give it 10/10.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Was this review helpful to you?
Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Havekidswilltravel
Tampa, FL
Jul 28, 2009

Wow! Great place, great price!

Wow! Stayed here July 24-27 and what a great romantic weekend. The rooms were amazing, the spa was incredible to say the least, the food was good to outstanding at times, the property is spotless and the drinks were perfect! No skimping here on the booze, only the best! The service could not have been better. We stayed in a non-excellence club pool view room and for what we paid we got way more than our money's worth. Will definitely go back. This is a perfect place for a romantic getaway complete with a shower set up for 2 people!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

Make sure to go to Spice and do the hibachi, outstanding!

Was this review helpful to you?
Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
First-time All-Inclusive Vacationer
Chicago, IL
Jul 27, 2009

Very Relaxing!

The resort is beautiful and the staff is incredibly friendly. The rooms are spotless and very comfortable (except maybe for the not-so-private bathroom). The shower is awesome! The food is hit or miss but by the second or third day, you'll develop your favorites. The room service menu is small but good. Expect to wait a little bit during high-traffic ordering times (like 8:00 in the morning or later into the night). The guacamole is the best and you can eat it for breakfast, lunch, and dinner! The pools are beautiful and there are bars everywhere, although some close too early. Don't worry about finding name-brand liquor here. They have many things stocked (like Coors Light, Skyy vodka, Tanqueray, etc). You can even have mimosas and blood mary's for breakfast! Overall, a great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top

Change search