$706 Avg/night
Rate and special offer based on Check-in: Feb 19, 2015 Check-out: Feb 20, 2015

Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

5 stars
Playa Mujeres, Cancun, 77400
Best In Stay Elite
Hotel Overview
Reviewer score
4.7
out of 5
963 reviews
Great Vacation

Wonderful time at a wonderful resort. Couldn't say enough nice things about the staff, resort, and... See full review

  • James B.
  • Jan 22, 2015
Great Xmas Vacation

The resort was amazing and extremely clean. The Staff was out of this world awesome, very willing... See full review

  • Simon H.
  • Jan 7, 2015
Romantic beachfront resort with exclusive amenities near Cancun

The contemporary Excellence Playa Mujeres is perched amid seven swimming pools on a picturesque white sand beach. The adults-only resort boasts a 170-slip marina and Greg Norman signature golf course with sweeping Caribbean views. Swanky suites, nine a la carte restaurants featuring separate vegetarian menus, 11 bars pouring premium alcoholic drinks and a fitness center and cardio-conditioning facility are among the perks at this adults-only, all-inclusive property. Many beach, land and water sports are offered within the exclusive resort community.

Highlights
  • Upscale adults-only resort community with Greg Norman Signature Golf Course and inland marina
  • Gourmet cuisine, in addition to spa cuisine, with special vegetarian menus at nine a la carte restaurants
  • Seven swimming pools, four heated in winter, with pool-side and beach waiter service
Rooms

Spacious and extravagant, the guest rooms are outfitted with plush, L-shaped sofas, 42-inch flat-screen TVs, wireless Internet and a radio with iPod dock. Marble bathrooms feature a shower for two. Suites have private terraces adorned with comfortable, stylish furniture. Many two-story rooftop terrace suites are outfitted with heated hydro spa pools.

Dining

Nine a la carte restaurants range from fine Italian dining to wine-centric gourmet tastings, Asian and lobster-themed menus. All restaurants offer separate vegetarian menus. Spa cuisine is available as well. Eleven bars and lounges -- including a lobby martini bar and swim-up pool bar -- are built for relaxing. Guests who prefer privacy can order room service 24 hours a day.

Recreation

A wide array of land and water sports are available, including wind-surfing, water polo, snorkeling and kayaking. There is a Greg Norman Signature Golf Course on site. Cooking, Spanish and dancing lessons are offered, as are theme nights. Guests can arrange private tennis lessons or scuba, deep-sea or private yacht excursions (fees may apply). The resort's Miilé Spa has the Mexican Caribbean's most complete hydrotherapy circuit (fees may apply). An expansive fitness center and cardio conditioning facility is on the grounds.

Transportation
  • Cancun International Airport
Attractions
  • Cancun (5 mi/ 8 km)
  • Isla Mujeres (5 mi/ 8 km)
  • Cancun Hotel Zone (6 mi/ 9.5 km)
Business
  • Full-service business center with audio-visual equipment and shipping services
  • More than 17,000 square feet of flexible meeting space

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Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive Rooms

Excellence Club Two Story Rooftop Terrace Suite OCF
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, 2 lounge beds and a table with 2 chairs. The terrace has a private access for room service, and full Ocean Front Views. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access,four poster canopy king or two double beds,full marble bathroom,separate WC and shower for two with rain shower,sitting area with L-shaped sofa,room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV,bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control,CD/DVD player,alarm clock with i-pod connection, electronic in-room safe(laptop size) coffee/tea maker,daily turn down service, refreshed mini bar.KING BED
Excellence Club Junior Suite Swim Out OCV
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shapped sofa, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee /tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Junior Suite Spa or Pool View
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/ DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED or TWO DOUBLE BEDS
Junior Suite Spa or Pool View Swim Out
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, 4 poster canopy king , full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Excellence Club Honeymoon Suite Ocean Front
Our spacious Honeymoon Suites are 1,280 sq. ft. and offers private and furnished terrace with a lounge bed for two and full front ocean views of the Caribbean Sea. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate living room, separate shower for two with rain shower, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walking closet, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Imperial Suite Ocean Front
Our spacious Imperial Suites are 1,280 sq. ft in the ground floor and in the upper floor (private rooftop terrace suite). The ground floor offers the same as the Excellence Club Honeymoon Suite and the Rooftop Terrace is furnished with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Full ocean front views to Caribbean Sea KING BED. Excellence Room Amenities Apply
Two-Story Rooftop Terrace Suite Spa or Pool View
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar. KING BED
Excellence Club Junior Suite OCF
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair Dryer scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED

Amenities

  • All inclusive
  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Dining
All inclusive
Restaurant
Room service
Services
Business center
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Avenida Tulum: 5.9 mi
  • Playa Tortugas: 6.8 mi
  • Dubai Palace Casino: 7.1 mi
  • Museo Maya de Cancun: 7.7 mi
  • El Rey Ruins: 9.8 mi
  • Interactive Aquarium: 9.8 mi
  • Avenida Kukulkan: 10.5 mi
  • Playa Delfines: 12.6 mi
  • Wet'n Wild Cancun: 13.8 mi
  • Dolphinaris Cancun: 14.4 mi
  • Riviera Cancun Golf: 15.8 mi

Dining

Toscana
No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Blue
- Swim-up pool bar open from 10:00 am to 6:00 pm
Flavor market
At this restaurant you can taste wines from the entire world and enjoy our bit size creations. . DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Lobster house
Open for breakfast a la carte (from 11 am), and for lunch Deli a la carte with salad bar No reservation required. Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Barcelona
The serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous Mediterranean Cuisine. A la carte for dinner. No reservation required. BREAKFAST Dress code: Shorts, bermuda, wrap and undershirt with sleeve cuts. It is not permitted the access with sleeveless undershirt (tank shirt), in bathing suit and humid clothes; Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap and undershirts with sleeve cuts. It is not permitted the access in sleeveless undershirt (tank shirt), in bathing suit and with humid clothes; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals; Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access.
The Grill
This Palapa-restaurant is open most of the day. The hotel serve a late breakfast a la carte, a snack/grill a la carte for lunch and for dinner is our Steak House restaurant. No reservation required. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Chez Isabelle
Enjoy one of the most elegant restaurants, the French Cuisine & wine cellar. This restaurant is open for dinner a la carte. No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
More Bars
Sol - Pool & beach bar by the main pool open from 9:00 am to 5:00 pm
Cielo - 2 pool bars at the Excellence Club section open from 9:00 am to 5:00 pm
Alegra - Piano bar/sing-along bar & comedy club open from 9:00 pm to 1:00 am.
Stars Theater Bar open from 6:00 pm to 1:00 am
La Habana Cigar Bar open from 3:00 pm to 11:00 pm
Revive - Fruit juice bar by the Spa open from 8:00 am to 4:00 pm
X Lounge - Chill-out lounge on the beach open from 7:00 pm to 12:00 am.
Cafe Kafe
Coffee bar on the main square, serving ice cream and pastry treats in the afternoon, open from 10:00 am to 1:00 am
Martini Bar
Lobby bar open from 9:00am to 1:00am

Meeting facilities

Meeting Info
Excellence Playa Mujeres is a stunning setting for hosting productive business meetings and memorable events. With over 17,000 square feet of dynamic space, ranging from intimate boardrooms to larger indoor and outdoor reception areas and flexible breakout rooms, you may choose from a variety of impressive locations that will make your meeting a success and your event unforgettable.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (963)

Ratings and reviews for Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Overall score

4.7 / 5
5.01.0
963 out of 963
Amenities:
4.8
Cleanliness:
4.8
Hotel staff:
4.8
Comfort:
4.7
Location:
4.4
Value:
4.6

96% would recommend to a friend.

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
aklang
Business
Illinois
Nov 20, 2012

Quite couples get away

We had a very nice relaxing trip and will do it again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
E. Woody
Business
Cape cod
Nov 14, 2012

Love it

We will be back and like to try excellence in D.P.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
TexasPA
Business
Texas
Nov 12, 2012

Excellent staff! A few minor details kept it from a five

8 day stay on honeymoon, no VIP upgrade Positives: Room was amazing (roof top terrace) and looked just like the pictures, staff was incredibly courteous and attentive, 24hr room service was a huge plus, the restaurants (Tapas and Lobster House) were very good, bar tenders were very knowledgeable and prompt Neutral: Unexpected guest, see picture attached Negative: Check in was a bit of a debacle and ended up waiting 45mins for our room (granted this was eased with the champagne), breakfast buffet got very old after a week, room service at times brought cold food (maybe it's me but I hate cold greasy french fries), lack of privacy despite having a roof top terrace (nothing like seeing your neighbors doing it at 11am on their patio), some requests with the concierge were not followed through with, spa services were expensive (even on special) and subpar (couples intense destress ritual), beach space was very limited with lots of washed up seaweed Bottom Line: We would go back, the hotel is nice, but would only go if we were able to do the VIP upgrade. The VIP upgrade might have made the trip significantly better (broader room service menu with supposed prompter service), one concierge per floor instead of one per two buildings, possibly more privacy with an ocean view?, also has upgraded liquor (we're not huge drinkers and were fine with the regular menu but some may consider that a plus) I frankly enjoyed my trip to Kauai last year quite a bit more and ended up spending significantly less despite renting a 4-wheel drive vehicle for the entire week and staying at a four star resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
notthegreatest
Business
U.S.A.
Oct 30, 2012

Nice but not perfect.

Pricey for what you get. The good---great bartenders, housekeeping, and servers. Very attentive to you and your needs. The grounds are clean as well. Great shows during the evenings. The not so good---- -Very packed and small beach that is very weedy. -You have to get up early to get any chairs on the pools and people drop towels off early to try to hold daybeds all day. -One of the first issues would be the "excellence club members only." It is not clear of where you can and cannot go on the resort if you are not an excellence club member. They do keep tabs on your room number for some reason. -The front desk is less than helpful or accommodating with issues. -THE FOOD---The food was good at the French, Hibachi, and the Grill restaurants. The rest were either ok or worse. We have been to lesser starred resorts and experienced much better food. ****PRIVACY****Although the pics and videos on the sites looks like it is a place filled with privacy, it is not private even if you have a rooftop terrace.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
EricG
Business
Brooklyn, NY
Oct 15, 2012

Amazing. Simply amazing.

My wife and I went here on our honeymoon. We selected this place based on previous reviews. Upon arrival we were treated like celebrities. The staff was very nice and courteous. The best part was the food. We ate something different every day because of the large selection. There were even surprises thought out our stay. There was nightly entertainment. The hotel is very secure with three security gates and also the fact that it is removed from the center of the city provides much security. Going here would never be a mistake. The worst part of our vacation was leaving. I will be going back. Hope this helps.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Every restaurant on the property has its pluses. I would suggest eating something different every day.

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
mick5
Business
New York
Sep 13, 2012

Beautiful resort

The resort was beautiful and the drinks and food were very good. They put a mexican spin on all meals. The choice of resturants were nice. never overcrowded with the exception of the mexican nite on the patio it was very unorganized and required a reservation which they did not make us aware of ahead of time. Many of the staff did not speak english which made it difficult to communicate our needs at time but we were in their country so we made the best of it. We loved our accomidations the room was great. The only real complaint is the lack of privacy of the bathrooms. Everything is open to the main area. Only a glass door on the toilet and shower area. The shower has a window going into the main room, and you could also see and hear everything from the toilet area. Room service was very prompt. If you intend to tip make sure you bring enough change because finding change on site is difficult. Overall we really enjoyed the stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Taxi to the Market. Over 500 shops. Much less expensive than the hotel shops they will also bargain. However they are very aggressive when you are walking thru and that stressed me out and I just wanted to get back to the resort.

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Travelers R and R
Business
Denver, CO
Sep 10, 2012

Great Resort

The staff and facilities are amazing. There were numerous fun activities and events setup every day and the restaurants were simply superb. I am sure we will be back again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
sooner nick
Business
cancun, mexico
Sep 9, 2012

Best Adults Only In Cancun

Fantastic. The night life gets a little slow at times but overall the best place we have stayed in Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
AmyTravel
Business
Denver, CO
Sep 6, 2012

Bang for your buck

Everything you could ask for and more. Food, service, grounds, and the beach were great. No need to leave the resort for anything.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
Dr and Mrs J
Business
Washington, DC
Sep 4, 2012

Great Location & amazing staff

We had a wonderful time at the resort. Everyone was so nice and helpful. They really do try very hard to accommodate your every need. Everything was fantastic and wonderful. Couple of helpful hints: The bed is on the firm side but you can request a pillow top to go on top of your mattress. The pillows are very flat so request extra pillows for your room if you are use to sleeping on fluffy pillow. If you have super sensitive skin I suggest bring a flat sheet to sleep on. We had a mild allergic reaction to the harsh laundry soap that they used. It normally isn't a big deal to most people (only two out of 6 of us have hives) but if your skin is sensitive and you know it better take some precaution.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Gotta try the Tapas, French, & the Mexican restaurants!!! Martini bar is FANTASTIC! The Asian restaurant is Ok. Def can pass on if you don't have time to try all the restaurant.

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