Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

5 stars
View map of Playa Mujeres, Cancun, 77400

Hotel Overview

4.7/5

Overall score

96%

Would recommend

Amenities:
4.8
Cleanliness:
4.8
Hotel staff:
4.8
Comfort:
4.7
Location:
4.4
Value:
4.6
Romantic beachfront resort with exclusive amenities near Cancun

The contemporary Excellence Playa Mujeres is perched amid seven swimming pools on a picturesque white sand beach. The adults-only resort boasts a 170-slip marina and Greg Norman signature golf course with sweeping Caribbean views. Swanky suites, nine a la carte restaurants featuring separate vegetarian menus, 11 bars pouring premium alcoholic drinks and a fitness center and cardio-conditioning facility are among the perks at this adults-only, all-inclusive property. Many beach, land and water sports are offered within the exclusive resort community.

Highlights
  • Upscale adults-only resort community with Greg Norman Signature Golf Course and inland marina
  • Gourmet cuisine, in addition to spa cuisine, with special vegetarian menus at nine a la carte restaurants
  • Seven swimming pools, four heated in winter, with pool-side and beach waiter service
Rooms

Spacious and extravagant, the guest rooms are outfitted with plush, L-shaped sofas, 42-inch flat-screen TVs, wireless Internet and a radio with iPod dock. Marble bathrooms feature a shower for two. Suites have private terraces adorned with comfortable, stylish furniture. Many two-story rooftop terrace suites are outfitted with heated hydro spa pools.

Dining

Nine a la carte restaurants range from fine Italian dining to wine-centric gourmet tastings, Asian and lobster-themed menus. All restaurants offer separate vegetarian menus. Spa cuisine is available as well. Eleven bars and lounges -- including a lobby martini bar and swim-up pool bar -- are built for relaxing. Guests who prefer privacy can order room service 24 hours a day.

Recreation

A wide array of land and water sports are available, including wind-surfing, water polo, snorkeling and kayaking. There is a Greg Norman Signature Golf Course on site. Cooking, Spanish and dancing lessons are offered, as are theme nights. Guests can arrange private tennis lessons or scuba, deep-sea or private yacht excursions (fees may apply). The resort's Miilé Spa has the Mexican Caribbean's most complete hydrotherapy circuit (fees may apply). An expansive fitness center and cardio conditioning facility is on the grounds.

Transportation
  • Cancun International Airport
Attractions
  • Cancun (5 mi/ 8 km)
  • Isla Mujeres (5 mi/ 8 km)
  • Cancun Hotel Zone (6 mi/ 9.5 km)
Business
  • Full-service business center with audio-visual equipment and shipping services
  • More than 17,000 square feet of flexible meeting space

Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive Rooms

Excellence Club Two Story Rooftop Terrace Suite OCF
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, 2 lounge beds and a table with 2 chairs. The terrace has a private access for room service, and full Ocean Front Views. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access,four poster canopy king or two double beds,full marble bathroom,separate WC and shower for two with rain shower,sitting area with L-shaped sofa,room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV,bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control,CD/DVD player,alarm clock with i-pod connection, electronic in-room safe(laptop size) coffee/tea maker,daily turn down service, refreshed mini bar.KING BED
Excellence Club Junior Suite Swim Out OCV
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shapped sofa, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee /tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Junior Suite Spa or Pool View
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/ DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED or TWO DOUBLE BEDS
Junior Suite Spa or Pool View Swim Out
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, 4 poster canopy king , full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Excellence Club Honeymoon Suite Ocean Front
Our spacious Honeymoon Suites are 1,280 sq. ft. and offers private and furnished terrace with a lounge bed for two and full front ocean views of the Caribbean Sea. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate living room, separate shower for two with rain shower, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walking closet, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Imperial Suite Ocean Front
Our spacious Imperial Suites are 1,280 sq. ft in the ground floor and in the upper floor (private rooftop terrace suite). The ground floor offers the same as the Excellence Club Honeymoon Suite and the Rooftop Terrace is furnished with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Full ocean front views to Caribbean Sea KING BED. Excellence Room Amenities Apply
Two-Story Rooftop Terrace Suite Spa or Pool View
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar. KING BED
Excellence Club Junior Suite OCF
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair Dryer scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED

Amenities

  • All inclusive
  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Dining
All inclusive
Restaurant
Room service
Services
Business center
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Hotel Map

21.2458 -86.8057
Area served
Playa Mujeres, Cancun.
Nearby airports
Cancun International Airport.
Area description
Playa Mujeres is Cancun's newest resort destination. Set in a virgin oasis onthe mainland sheltered by Isla Mujeres, Playa Mujeres feels wonderfully remoteyet is conveniently only 25 minutes from Cancun International Airport.Excellence Playa Mujeres is at the heart of a self-contained resort communitythat includes a world-class golf course, exclusive residences, a variety of finedining and shopping, and a marina with a capacity for 250 vessels. Integratedcarefully into the gorgeous natural Caribbean landscape, Excellence PlayaMujeres brings contemporary luxury to the wilds of the region.

Nearby points of interest

  • Avenida Tulum: 5.9 mi
  • Playa Tortugas: 6.8 mi
  • Dubai Palace Casino: 7.1 mi
  • Museo Maya de Cancun: 7.7 mi
  • El Rey Ruins: 9.8 mi
  • Interactive Aquarium: 9.8 mi
  • Avenida Kukulkan: 10.5 mi
  • Playa Delfines: 12.6 mi
  • Wet'n Wild Cancun: 13.8 mi
  • Dolphinaris Cancun: 14.4 mi
  • Riviera Cancun Golf: 15.8 mi

Dining

Toscana
No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Blue
- Swim-up pool bar open from 10:00 am to 6:00 pm
Flavor market
At this restaurant you can taste wines from the entire world and enjoy our bit size creations. . DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Lobster house
Open for breakfast a la carte (from 11 am), and for lunch Deli a la carte with salad bar No reservation required. Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Barcelona
The serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous Mediterranean Cuisine. A la carte for dinner. No reservation required. BREAKFAST Dress code: Shorts, bermuda, wrap and undershirt with sleeve cuts. It is not permitted the access with sleeveless undershirt (tank shirt), in bathing suit and humid clothes; Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap and undershirts with sleeve cuts. It is not permitted the access in sleeveless undershirt (tank shirt), in bathing suit and with humid clothes; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals; Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access.
The Grill
This Palapa-restaurant is open most of the day. The hotel serve a late breakfast a la carte, a snack/grill a la carte for lunch and for dinner is our Steak House restaurant. No reservation required. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Chez Isabelle
Enjoy one of the most elegant restaurants, the French Cuisine & wine cellar. This restaurant is open for dinner a la carte. No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
More Bars
Sol - Pool & beach bar by the main pool open from 9:00 am to 5:00 pm
Cielo - 2 pool bars at the Excellence Club section open from 9:00 am to 5:00 pm
Alegra - Piano bar/sing-along bar & comedy club open from 9:00 pm to 1:00 am.
Stars Theater Bar open from 6:00 pm to 1:00 am
La Habana Cigar Bar open from 3:00 pm to 11:00 pm
Revive - Fruit juice bar by the Spa open from 8:00 am to 4:00 pm
X Lounge - Chill-out lounge on the beach open from 7:00 pm to 12:00 am.
Cafe Kafe
Coffee bar on the main square, serving ice cream and pastry treats in the afternoon, open from 10:00 am to 1:00 am
Martini Bar
Lobby bar open from 9:00am to 1:00am
Spice
Taste our Asian & Japanese Restaurant, where you will find different options from each oriental cuisine. This restaurant has got 4 tepanyaki stations where our chefs will cook only for you. Open for dinner a la carte. No reservation required. DINNER Dress code: Gentlemen-casual elegance: It is required long pants, polo shirts with neck and sleeves or shirts with sleeves and neck, shoes semi-closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Agave
This Mexican restaurant has got two different areas, a Mexican patio and indoor restaurant. Enjoy the real mexican food and our variety of Tequilas. Dinner a la carte. No reservation required. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, shirt with sleeves and neck, shoes semi closed and dress sandals (leather sandals); Ladies - Casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; The access will not be permitted to the restaurant in undershirt with or sleeveless, and/or in beach sandals

Meeting facilities

Meeting Info
Excellence Playa Mujeres is a stunning setting for hosting productive business meetings and memorable events. With over 17,000 square feet of dynamic space, ranging from intimate boardrooms to larger indoor and outdoor reception areas and flexible breakout rooms, you may choose from a variety of impressive locations that will make your meeting a success and your event unforgettable.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (984)

Ratings and reviews for Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Overall score

4.7 / 5
5.01.0
984 out of 984
Amenities:
4.8
Cleanliness:
4.8
Hotel staff:
4.8
Comfort:
4.7
Location:
4.4
Value:
4.6

96% would recommend to a friend.

Sort by:
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
After All These Years
Business
Pittsburgh, PA, USA
Dec 2, 2013

Still the One

Another wonderful time at EPM! This was our third time at this beautiful, peaceful resort, but will definitely not be our last. We booked a two week stay this time and enjoyed great weather for all but one day, when it rained for the entire day. However, the staff added fun activities in the main building, which helped to entertain everyone who went there. As always, the staff was top-notch, as was the food, drinks, pools, and gym. My husband and I especially enjoyed the Flavor Market (tapas bar) and Basmati (Indian, which has gotten even better since our last stay here). Cafe Kaffe serves all types of custom coffee drinks, which we also appreciated. We took advantage of the live entertainment each evening, and particularly enjoyed Havana's Band and local singer Claudia Trevino, as well as the theater productions of Michael Jackson Evolution and Madonna. The grounds are beautiful and well-kept; the entire resort is very clean and attractive. It is our understanding that only the main pool - where the pool bar is located - is heated during cooler months. The other pools were chilly until mid-afternoon. There was only one jacuzzi that could be described as warm. There was always covered seating available, although perhaps not in the location that you wanted. Although not necessary, we tip the maid, pool service, and waiters. These people give consistently exceptional, friendly service. It doesn't take a lot of money; we take a few hundred dollars in 1s and 5s. Think about it - you tip at home, often for service that is less than stellar - so why not here? The only complaint that we had was definitely not the fault of the hotel. THIS IS A PEACEFUL, RELAXING, ADULTS-ONLY RESORT. A few of the guests, for some unknown reason, seemed to think that they were at a "party hearty" fraternity house or in Ocean City, MD/Virginia Beach. Not so. If your idea of a good time is to behave like a drunken idiot, please book a room in the Cancun Hotel Zone. Your rights end where everyone else's begin. If you think differently, you will have EPM security at your door with the information that either your behavior improves or you will removed from the premises. We've seen it happen...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

You can probably save some money on ground transportation by taking a private taxi from Cancun Airport to EPM and back - and depart on your own schedule. After clearing Immigration and picking up your luggage, walk straight to the front door of the airport (don't be waylaid by the timeshare people, who pretend to help you with ground transportation), where you will find a large, circular desk. Secure a private taxi to EPM ($85) and move to the outside taxi area. Return fare from EPM was $43; request your taxi at the front desk. This is safe or we wouldn't be doing it.

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Vacationer C
Business
St. Marys, PA
Dec 2, 2013

Best resort yet!

We've stayed at Dreams, Secrets, Valentin, Palladium resorts before and Excellence was the best. Great service, food, drinks, entertainment, decor and even the lowest room catagory was amazing. We loved the lazy river and the Margarita Up and the flaming coffee! Only complaints was that there was alot of seaweed on the beach and the bars were pretty crowded (took a couple minutes to get a drink).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
ElliottL
Business
Kentucky
Nov 12, 2013

Nice Resort, Great Service, Bad weather

We liked the Excellence Playa Mujeres overall. It was a nice facility with great service. The food was pretty good overall. On par with some of the other high priced all inclusives. The best food there is the pizza oven right by the beach. They made some excellent pizzas you could just pick up in a couple minutes. We also really enjoyed the pancakes for breakfast made to order. Everyone was very helpful and nice. They did about the best job of keeping the minibar stocked that we've had at a resort. Having free room service available was nice. This place did a lot of the small things well, and had the right amount of services & setup that make a vacation aggravating if they are missing or done poorly. For example you could always find a chair at the beach or pool, towels were always stocked, you could get drinks easily, no reservations for dinner are required etc. The only real negative for us was the weather. It would have been a fantastic stay, but we were rained out most days. The beach is very small and was caked with seaweed (again probably because of the rain). The other thing we didn't care for was the lack of privacy between the bathroom and bedroom. A lot of the resorts are doing the same thing with there layouts these days though. To conclude, if you get nice weather this will be a great resort experience for you!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Try the beach pizzas!

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
orb rev
Business
Los Angeles
Nov 9, 2013

Beautiful Property

I'll keep it simple....coming from someone who's stayed at a lot of 5* resorts....this hotel is amazing: -Excellent Food (only didn't like the lobster house for lunch) -Great staff - Beautiful property with lush landscaping and many pools -spacious modern rooms -lots of activities are included -beautiful crystal clear ocean and beach access -great shows (michael jackson, and circus are a must!) I would def go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

For dinner, Lobster house and chez isabelle are a must

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
Snowwhite mom
Business
California
Nov 6, 2013

Excellent

Everything was perfect except for foods but still we enjoyed

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Spencer22
Business
Texas
Nov 4, 2013

Honeymooners Paradise

This is the first resort that far exceeds its reviews and online website. The staff are more than happy to help with any request, all inclusive literally means ALL inclusive, the resort is guarded, no solicitors, your beach chairs are wrapped in clean towels upon your daily arrival, you won't go more than a few minutes without a drink in your hands, great clear ocean water...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Let's go again Larry
Business
`Detroit, MI
Oct 31, 2013

Vacation Getaway

What a great vacation. Good food, good friends and we were treated perfect!! Going to go back again in a year or so. . . .

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The French Resturant is the best!!!

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Groom's Mom Anne
Business
Peoria, Arizona
Oct 23, 2013

Honeymoon

I purchased this package for my son and daughter-in-law for their honeymoon October 14 - 21, 2013. They came home raving about how wonderful the hotel was, how helpful the staff was, how delicious ALL the food was and said they would go back there in a heart beat it was so amazing and beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
CorinneandDom
Business
Denver, CO
Oct 21, 2013

Wonderful Honeymoon!

We just returned back from our perfect 8 night, 9 day honeymoon at the Excellence at Playa Mujeres. Our swim up suite in block 2 was perfectly located. It was off the beaten path and private, but the lazy river was the greatest way to travel to activities and restaurants. Our favorite restaurant was the Mexican themed restaurant. It was pretty authentic, and our waiter couldn't have been more attentive. The activities staff is incredible and the bar tenders and pool-side servers are out of this world! We had a wonderful time and would book again in an instant!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The Isla Mujeres trip the hotel offers via 68ft catamaran complete with snorkeling was WELL worth the money ($75/person USD). It included the trip to the island, snorkeling along the way, rum punch, pineapple, and beers, a great crew, fantastic insider tips for how to best enjoy the island and a surprise jump in the ocean off the back of the boat on the way back to the hotel. FANTASTIC!

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Josh and Julie
Business
Tulsa, OK
Oct 3, 2013

Honeymoon paradise

My new wife and I had a fantastic experience at the Excellence. We had a rooftop oceanfront suite, which included our own private rooftop pool (and two rooftop beds!) and a jacuzzi that opens up onto the balcony (with another bed on the balcony!). Needless to say this place is very honeymoon friendly, if you catch my drift. We also opted for the "Excellence Club," which included private pools for club members, a private beach area, premium liquors in the room, and lots of extra pampering from the staff. We were treated like royalty all week and the staff were friendly, professional, and courteous. The only complaint we had was that the nearest ice machine was broken all week. But room service was happy to deliver ice at any hour. When they say "all-inclusive," they really mean it. We were charged absolutely zero hidden fees at checkout. We ate fine food every night (the Indian restaurant, Basmati, was easily our favorite) and usually ordered breakfast in our room. For lunch there was usually a "taco party" or "burger party" or something similar on the beach (all delicious!), or you could simply sit down and order at one of the restaurants. We highly recommend the excursion to Isla Mujeres. It's a ride aboard a 68 ft catamaran to a reef for snorkling, then to the island for a day of exploring (definitely spring for the golf carts). This excursion exceeded our expectations and the captain and crew of the Inunda went out of their way to make sure we enjoyed the experience. The island itself was stunningly beautiful! We loved every minute of our stay at the Excellence and we were sad to leave. Definitely will be back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Basmati (Indian restaurant) was easily our favorite. We ate there twice and wished it had been more.

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