Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

5 stars
Playa Mujeres, Cancun, 77400
Best In Stay Elite
Hotel Overview
Reviewer score
4.7
out of 5
943 reviews
Amazing, will be back for sure!

I don't know what else to say, this place was amazing. It surpassed our every expectation. The... See full review

  • TheScott
  • Dec 2, 2014
Will be going back!

Amazing experience. We had gone to excellence riviera cancun previously and this one was just as... See full review

  • Carkey
  • Nov 23, 2014
Romantic beachfront resort with exclusive amenities near Cancun

The contemporary Excellence Playa Mujeres is perched amid seven swimming pools on a picturesque white sand beach. The adults-only resort boasts a 170-slip marina and Greg Norman signature golf course with sweeping Caribbean views. Swanky suites, nine a la carte restaurants featuring separate vegetarian menus, 11 bars pouring premium alcoholic drinks and a fitness center and cardio-conditioning facility are among the perks at this adults-only, all-inclusive property. Many beach, land and water sports are offered within the exclusive resort community.

Highlights
  • Upscale adults-only resort community with Greg Norman Signature Golf Course and inland marina
  • Gourmet cuisine, in addition to spa cuisine, with special vegetarian menus at nine a la carte restaurants
  • Seven swimming pools, four heated in winter, with pool-side and beach waiter service
Rooms

Spacious and extravagant, the guest rooms are outfitted with plush, L-shaped sofas, 42-inch flat-screen TVs, wireless Internet and a radio with iPod dock. Marble bathrooms feature a shower for two. Suites have private terraces adorned with comfortable, stylish furniture. Many two-story rooftop terrace suites are outfitted with heated hydro spa pools.

Dining

Nine a la carte restaurants range from fine Italian dining to wine-centric gourmet tastings, Asian and lobster-themed menus. All restaurants offer separate vegetarian menus. Spa cuisine is available as well. Eleven bars and lounges -- including a lobby martini bar and swim-up pool bar -- are built for relaxing. Guests who prefer privacy can order room service 24 hours a day.

Recreation

A wide array of land and water sports are available, including wind-surfing, water polo, snorkeling and kayaking. There is a Greg Norman Signature Golf Course on site. Cooking, Spanish and dancing lessons are offered, as are theme nights. Guests can arrange private tennis lessons or scuba, deep-sea or private yacht excursions (fees may apply). The resort's Miilé Spa has the Mexican Caribbean's most complete hydrotherapy circuit (fees may apply). An expansive fitness center and cardio conditioning facility is on the grounds.

Transportation
  • Cancun International Airport
Attractions
  • Cancun (5 mi/ 8 km)
  • Isla Mujeres (5 mi/ 8 km)
  • Cancun Hotel Zone (6 mi/ 9.5 km)
Business
  • Full-service business center with audio-visual equipment and shipping services
  • More than 17,000 square feet of flexible meeting space

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Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive Rooms

Excellence Club Two Story Rooftop Terrace Suite OCF
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, 2 lounge beds and a table with 2 chairs. The terrace has a private access for room service, and full Ocean Front Views. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access,four poster canopy king or two double beds,full marble bathroom,separate WC and shower for two with rain shower,sitting area with L-shaped sofa,room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV,bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control,CD/DVD player,alarm clock with i-pod connection, electronic in-room safe(laptop size) coffee/tea maker,daily turn down service, refreshed mini bar.KING BED
Excellence Club Junior Suite Swim Out OCV
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shapped sofa, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee /tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Junior Suite Spa or Pool View
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/ DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED or TWO DOUBLE BEDS
Junior Suite Spa or Pool View Swim Out
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, 4 poster canopy king , full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Excellence Club Honeymoon Suite Ocean Front
Our spacious Honeymoon Suites are 1,280 sq. ft. and offers private and furnished terrace with a lounge bed for two and full front ocean views of the Caribbean Sea. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate living room, separate shower for two with rain shower, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walking closet, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Imperial Suite Ocean Front
Our spacious Imperial Suites are 1,280 sq. ft in the ground floor and in the upper floor (private rooftop terrace suite). The ground floor offers the same as the Excellence Club Honeymoon Suite and the Rooftop Terrace is furnished with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Full ocean front views to Caribbean Sea KING BED. Excellence Room Amenities Apply
Two-Story Rooftop Terrace Suite Spa or Pool View
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar. KING BED
Excellence Club Junior Suite OCF
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair Dryer scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED

Amenities

  • All inclusive
  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Dining
All inclusive
Restaurant
Room service
Services
Business center
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Avenida Tulum: 5.9 mi
  • Playa Tortugas: 6.8 mi
  • Dubai Palace Casino: 7.1 mi
  • Museo Maya de Cancun: 7.7 mi
  • El Rey Ruins: 9.8 mi
  • Interactive Aquarium: 9.8 mi
  • Avenida Kukulkan: 10.5 mi
  • Playa Delfines: 12.6 mi
  • Wet'n Wild Cancun: 13.8 mi
  • Dolphinaris Cancun: 14.4 mi
  • Riviera Cancun Golf: 15.8 mi

Meeting facilities

Meeting Info
Excellence Playa Mujeres is a stunning setting for hosting productive business meetings and memorable events. With over 17,000 square feet of dynamic space, ranging from intimate boardrooms to larger indoor and outdoor reception areas and flexible breakout rooms, you may choose from a variety of impressive locations that will make your meeting a success and your event unforgettable.

Dining

Toscana
No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Blue
- Swim-up pool bar open from 10:00 am to 6:00 pm
Flavor market
At this restaurant you can taste wines from the entire world and enjoy our bit size creations. . DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Lobster house
Open for breakfast a la carte (from 11 am), and for lunch Deli a la carte with salad bar No reservation required. Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Barcelona
The serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous Mediterranean Cuisine. A la carte for dinner. No reservation required. BREAKFAST Dress code: Shorts, bermuda, wrap and undershirt with sleeve cuts. It is not permitted the access with sleeveless undershirt (tank shirt), in bathing suit and humid clothes; Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap and undershirts with sleeve cuts. It is not permitted the access in sleeveless undershirt (tank shirt), in bathing suit and with humid clothes; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals; Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access.
The Grill
This Palapa-restaurant is open most of the day. The hotel serve a late breakfast a la carte, a snack/grill a la carte for lunch and for dinner is our Steak House restaurant. No reservation required. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Chez Isabelle
Enjoy one of the most elegant restaurants, the French Cuisine & wine cellar. This restaurant is open for dinner a la carte. No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
More Bars
Sol - Pool & beach bar by the main pool open from 9:00 am to 5:00 pm
Cielo - 2 pool bars at the Excellence Club section open from 9:00 am to 5:00 pm
Alegra - Piano bar/sing-along bar & comedy club open from 9:00 pm to 1:00 am.
Stars Theater Bar open from 6:00 pm to 1:00 am
La Habana Cigar Bar open from 3:00 pm to 11:00 pm
Revive - Fruit juice bar by the Spa open from 8:00 am to 4:00 pm
X Lounge - Chill-out lounge on the beach open from 7:00 pm to 12:00 am.
Cafe Kafe
Coffee bar on the main square, serving ice cream and pastry treats in the afternoon, open from 10:00 am to 1:00 am
Martini Bar
Lobby bar open from 9:00am to 1:00am

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (943)

Ratings and reviews for Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Overall score

4.7 / 5
5.01.0
943 out of 943
Amenities:
4.8
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.7
Location:
4.4
Value:
4.6

96% would recommend to a friend.

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
ROY G BIV
Business
EXCELLENCE PLAYA MUJERES
May 20, 2013

Nice couples resort

Excellence club bent over backwards to help you get everything you needed. Rooms were clean, food/drink was good and plentiful. Beach and water was nice. Pools were all over. Grounds were well maintained.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Sarah Aworth
Business
Houston, Texas
May 7, 2013

Truly doesn't get any better!

This was our second time to go to Excellence Playa Mujeres. The first was for our honeymoon and this trip was our 5 year anniversary. It was even better the second time which I couldn't even believe it could get any better! If there is one thing I could say I love the most, it is the staff! We were there 5 days and I felt like old friends with so many of them! It was so sad to leave. They are all so accommodating, genuinely nice and interested in getting to know you! The waiters don't look at you like you are crazy if you order 2 entrees or 2 desserts. They will even encourage it! I always feel like when we check out we should owe them extra money but we never do! They literally never say no to you! Whatever yours hearts desire, they will give it to you! You will absolutely feel like royalty at Excellece Resorts! The grounds are kept pristine, the room is always perfectly clean and the turn down service is heavenly! The views are stunning, the beach is beautiful and clean! The evening entertainment is so fun and enjoyable. And the food! Oh my, the food is decadent and delicious! Every meal was over the top amazing! I highly recommend Excellence Playa Mujeres! You'll will not be disappointed.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

We got a couples massage while we were there! Amazing! Would do it again in a heart beat. Highly recommend anything at the Spa!

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Traveling Maine fool.
Business
Portland, Maine
Apr 29, 2013

Sooooo amazing!!!

I can not articulate how wonderful the Excellence Playa Mujeres is. We have traveled every year to either Mexico or Punta Cana. I don't think we will stray from the EPM anytime soon. We stayed 8 nights, usually I am ready for decent food and our home. Not this year, I could have stayed 5 more nights! We may be " skipping" Christmas this year. I am ready to have Jesus bring me more wonderful drinks on the beach. He is so hard working , and he seems to have great pride in his job! The martini bar in the evening was so fun and very tasty! Our two favorite restaurants were the French ( sea bass and escargot amazing) and the lobster house( last night they brought me two carribean lobsters)!!!!! If we have stayed at 5 star before, this is a nine!!!! You should book today, of course all these compliments , they better not raise the prices to much!!!! Loved the fact that there were no actual children here( 18 plus) there were 5 very rude and VERY immature couples from Texas. Very racist forward the staff , throwing beers, and hated by most of the guests. We all commiserated on the beach after they headed to the pool bar( good riddance). The sad part is they were educated, one man was a doctor. Hopefully they will stay home next time!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Do not take the shared shuttle, it sucks. I upgraded to private shuttle on the return !!!

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
Cherub 14
Business
Chicago, Illinois
Apr 29, 2013

Excellent Resort

Resort beautiful, staff very courteous, generally food good but not great, except for Chez Isabelle which was suberb. Would definitely go there again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

French restaurant, Chez Isabele, is the Best!

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
little Anne
Business
Detroit Michigan
Apr 20, 2013

perfect vacation

Best vacation yet! greeted us with a cold towel..champagne....and with a "welcome home." food beyond awesome. everything easy clean...top notch! loved every minute of our stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Bryan and Amanda
Business
Kansas City, MO
Apr 15, 2013

Perfectly relaxing vacation

From the time we arrived at this resort we felt very comfortable and pampered by the staff. They were on top of every request and would also follow up promptly to ensure that our requests were met with our satisfaction. There were also an over abundance of restaurants and bars! Very clean and well maintained property. We undoubtedly will return to this fine resort in the near future!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
PB H
Business
New Jersey
Apr 8, 2013

Didn't want to leave

The grounds were beautiful. Very clean. Great pool. Concrete can be slippery in spots. Pay attention walking around after a few drinks...Staff very accommodating. Always smiling. You don't have to tip, but sometimes you just can't help it. The staff works really hard. Food great. Should have done the spa... Rooms very nice. Again, floor can be slippery with wet feet. Would have liked more than an etched glass stall door separating the bathroom from the rest of the room, but who cares about privacy anyway? If you exchange your dollars for pesos, do it in the lobby for the best rate exchange.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Never accept first offer....$$$

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Relaxing Vacationer
Business
Pennsyylvania
Apr 4, 2013

Relaxing Vacation

This is a truly relaxing vacation. All of the amenities are included. Staff is very accommodating.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
RyanA
Business
Salt Lake City, UT
Apr 3, 2013

Best Resort Experience Ever

This resort has the best service and amenities I have ever come across. The staff was extremely helpful and informative. The food was spectacular and the drinks and atmosphere were as well. There were plenty of opportunities to just relax and enjoy the beauty or party with people depending on your mood. The grounds were absolutely stunning and very well kept. We got room service 6 times and went to almost every restaurant and never had one bad meal or bad service. They truly made you feel like you were at home. I would recommend this vacation to everyone. I have never felt so relaxed after a vacation in my life. 5 star all the way!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
5.01.0
Sun Seeker LZ
Business
Greenville, South Carolina
Mar 25, 2013

Perfect getaway

Amazing and luxurious resort. My husband and I just went for our anniversary and would certainly go back. There were several groups of couples there, so it would be fun to go back with a group. The only thing that could have made it better was if the bed had been more comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

We took an excursion to Isla Mujeres where we went snorkeling and swam with the dolphins. I would highly recommend that, but you could be perfectly entertained and never leave the resort if you didn't want to.

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