Hotel Overview
Fun
Had a great trip - fun for a group trip. Only downside was inconsistency in the food.
See full review
-
Blondieinoh
- Jan 24, 2012
Fantastic girls getaway
This is a couples resort but we did not feel awkward or out of place despite being on a girls trip...
See full review
-
Anitamd
- Jan 23, 2012
Romantic beachfront resort with exclusive amenities near Cancun
The contemporary Excellence Playa Mujeres is perched amid seven swimming pools on a picturesque white sand beach. The adults-only resort boasts a 170-slip marina and Greg Norman signature golf course with sweeping Caribbean views. Swanky suites, nine a la carte restaurants featuring separate vegetarian menus, 11 bars pouring premium alcoholic drinks and a fitness center and cardio-conditioning facility are among the perks at this adults-only, all-inclusive property. Many beach, land and water sports are offered within the exclusive resort community.
Highlights
- Upscale adults-only resort community with Greg Norman Signature Golf Course and inland marina
- Gourmet cuisine, in addition to spa cuisine, with special vegetarian menus at nine a la carte restaurants
- Seven swimming pools, four heated in winter, with pool-side and beach waiter service
Rooms
Spacious and extravagant, the guest rooms are outfitted with plush, L-shaped sofas, 42-inch flat-screen TVs, wireless Internet and a radio with iPod dock. Marble bathrooms feature a shower for two. Suites have private terraces adorned with comfortable, stylish furniture. Many two-story rooftop terrace suites are outfitted with heated hydro spa pools.
Dining
Nine a la carte restaurants range from fine Italian dining to wine-centric gourmet tastings, Asian and lobster-themed menus. All restaurants offer separate vegetarian menus. Spa cuisine is available as well. Eleven bars and lounges -- including a lobby martini bar and swim-up pool bar -- are built for relaxing. Guests who prefer privacy can order room service 24 hours a day.
Recreation
A wide array of land and water sports are available, including wind-surfing, water polo, snorkeling and kayaking. There is a Greg Norman Signature Golf Course on site. Cooking, Spanish and dancing lessons are offered, as are theme nights. Guests can arrange private tennis lessons or scuba, deep-sea or private yacht excursions (fees may apply). The resort's Miilé Spa has the Mexican Caribbean's most complete hydrotherapy circuit (fees may apply). An expansive fitness center and cardio conditioning facility is on the grounds.
Transportation
- Cancun International Airport
Attractions
- Cancun (5 mi/ 8 km)
- Isla Mujeres (5 mi/ 8 km)
- Cancun Hotel Zone (6 mi/ 9.5 km)
Business
- Full-service business center with audio-visual equipment and shipping services
- More than 17,000 square feet of flexible meeting space
Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive Rooms
- Junior Suite Spa or Pool View Swim Out
- Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, 4 poster canopy king , full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
- Excellence Club Honeymoon Suite Ocean Front
- Our spacious Honeymoon Suites are 1,280 sq. ft. and offers private and furnished terrace with a lounge bed for two and full front ocean views of the Caribbean Sea. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate living room, separate shower for two with rain shower, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walking closet, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
- Imperial Suite Ocean Front
- Our spacious Imperial Suites are 1,280 sq. ft in the ground floor and in the upper floor (private rooftop terrace suite). The ground floor offers the same as the Excellence Club Honeymoon Suite and the Rooftop Terrace is furnished with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Full ocean front views to Caribbean Sea KING BED. Excellence Room Amenities Apply
- Two-Story Rooftop Terrace Suite Spa or Pool View
- All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar. KING BED
- Excellence Club Junior Suite OCF
- Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair Dryer scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
- Excellence Club Two Story Rooftop Terrace Suite OCF
- All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, 2 lounge beds and a table with 2 chairs. The terrace has a private access for room service, and full Ocean Front Views. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access,four poster canopy king or two double beds,full marble bathroom,separate WC and shower for two with rain shower,sitting area with L-shaped sofa,room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV,bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control,CD/DVD player,alarm clock with i-pod connection, electronic in-room safe(laptop size) coffee/tea maker,daily turn down service, refreshed mini bar.KING BED
- Excellence Club Junior Suite Swim Out OCV
- Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shapped sofa, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee /tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
- Junior Suite Spa or Pool View
- Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/ DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED or TWO DOUBLE BEDS
Hotel Map
Playa Mujeres, Cancun, 77400
- Area served
- Playa Mujeres, Cancun.
- Nearby airports
- Cancun International Airport.
- Area description
- Playa Mujeres is Cancun's newest resort destination. Set in a virgin oasis onthe mainland sheltered by Isla Mujeres, Playa Mujeres feels wonderfully remoteyet is conveniently only 25 minutes from Cancun International Airport.Excellence Playa Mujeres is at the heart of a self-contained resort communitythat includes a world-class golf course, exclusive residences, a variety of finedining and shopping, and a marina with a capacity for 250 vessels. Integratedcarefully into the gorgeous natural Caribbean landscape, Excellence PlayaMujeres brings contemporary luxury to the wilds of the region.
Amenities
- Business center
- Concierge
- Fitness center
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Pool
- Restaurant
- Room Service
- Wireless Internet
Meeting facilities
- Meeting Info
- Excellence Playa Mujeres is a stunning setting for hosting productive business meetings and memorable events. With over 17,000 square feet of dynamic space, ranging from intimate boardrooms to larger indoor and outdoor reception areas and flexible breakout rooms, you may choose from a variety of impressive locations that will make your meeting a success and your event unforgettable.
Dining
- Cafe Kafe
- Coffee bar on the main square, serving ice cream and pastry treats in the afternoon, open from 10:00 am to 1:00 am
- Martini Bar
- Lobby bar open from 9:00am to 1:00am
- Spice
- Taste our Asian & Japanese Restaurant, where you will find different options from each oriental cuisine. This restaurant has got 4 tepanyaki stations where our chefs will cook only for you. Open for dinner a la carte. No reservation required. DINNER Dress code: Gentlemen-casual elegance: It is required long pants, polo shirts with neck and sleeves or shirts with sleeves and neck, shoes semi-closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
- Agave
- This Mexican restaurant has got two different areas, a Mexican patio and indoor restaurant. Enjoy the real mexican food and our variety of Tequilas. Dinner a la carte. No reservation required. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, shirt with sleeves and neck, shoes semi closed and dress sandals (leather sandals); Ladies - Casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; The access will not be permitted to the restaurant in undershirt with or sleeveless, and/or in beach sandals
- Toscana
- No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
- Blue
- - Swim-up pool bar open from 10:00 am to 6:00 pm
- Flavor market
- At this restaurant you can taste wines from the entire world and enjoy our bit size creations. . DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
- Lobster house
- Open for breakfast a la carte (from 11 am), and for lunch Deli a la carte with salad bar No reservation required. Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
- Barcelona
- The serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous Mediterranean Cuisine. A la carte for dinner. No reservation required. BREAKFAST Dress code: Shorts, bermuda, wrap and undershirt with sleeve cuts. It is not permitted the access with sleeveless undershirt (tank shirt), in bathing suit and humid clothes; Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap and undershirts with sleeve cuts. It is not permitted the access in sleeveless undershirt (tank shirt), in bathing suit and with humid clothes; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals; Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access.
- The Grill
- This Palapa-restaurant is open most of the day. The hotel serve a late breakfast a la carte, a snack/grill a la carte for lunch and for dinner is our Steak House restaurant. No reservation required. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (758)
Ratings and reviews for Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive
- All travelers (758) 4.7 / 5
- Business (3) 5 / 5
- Couples (670) 4.7 / 5
- Families (27) 4.7 / 5
- Friends (44) 4.4 / 5
- Singles (10) 4.5 / 5
- L.G.B.T. (2) 4.5 / 5
- Amenities:
- 4.8
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.8
- Room comfort:
- 4.7
- Location:
- 4.4
- Value:
- 4.6
96%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Fun
Had a great trip - fun for a group trip. Only downside was inconsistency in the food.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Fantastic girls getaway
This is a couples resort but we did not feel awkward or out of place despite being on a girls trip with 8 women. Everything was included so we didn't have to worry about food,drinks or entertainment. The fitness center is amazing with tons of equipment, both cardio and strength. They havea separate studio for yoga and classes also.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Great Escape!
Beautiful facilities and very nice staff! Great way to safely enjoy Cancun area without the craziness.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Couples retreat
The Hotel is absolutely beautiful. We enjoyed our stay very much. The room was comfortable, clean and well decorated. The grounds were outstanding. The breakfast buffet was very complete. Our attempt at constructive criticism is: (1) the dining staff quality was VERY varied from poorly attentive to well attended and pleasant depending on the restaurant. We wondered that since tipping isn't included if it lacked any motivation for the less experienced waiters to improve their skills; (2) the hot tubs were luke warm and a bit tiny. We went in January and while we were there we had some overcast days. It would have fabulous to have been able to spend some time in the hot tubs, but they were not warm enough to be comfortable; (3) The hotel decor is amazing with a lot of beautiful marble. However, this marble can be very noisy. On all three of the mornings we were awoken to loud carts being rolled outside our door before 7:00am. Nonetheless, this is an amazing hotel and we hope to go again. Knowing these fews issues will make our stay next time even better.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
A little piece of heaven on earth....
You do not want for anything at this place. If you need anything, it's a phone call away.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
Be prepared to wait to be seated for dinner if you go past 7pm at night.
Reviewer score
Would recommend
Excellent winter get away
This is the second time we have been back to this hotel. the location is excellent, easy to get to. The facilities are excellent. The service is superb and gracious. Food is very good and excellent choice of restaurants. the staff keeps asking if you want more food and drink. The staff walks up and down the beach constantly offering drinks and snacks. The beach and the hotel setting are beautiful...We have paid much munch more at other (famous non inclusive) resorts for much much less. Highly recommended
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Wonderful resort!
I can not think of one thing that I would change about this resort. We had a wonderful time and would highly recommend it!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
ideal mexico
the hotel web site does not give this fantastic venue the credit its true value.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Great Place
Wait staff is unusually good for an all inclusive. Pools are fantastic, food better than expected. Location is remote, so if you want to see Cancun, this isn't the place. If you want to just relax at a nice resort, then you found it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 5
Dining tip:
In Hotel
The French Restaurant is the best of them all.
Reviewer score
Would recommend
Wowser! What a trip!
This is me and my wife's 3rd Excellence Hotel Trip. We have now stayed at all 3 and seriously cannot find a better vacation. They are all excellent!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
Eat at the French Restaurant EARLY in the evening as it gets packed later in the night.
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