Hotel details


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There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

   

Dreams Cancun Resort & Spa All Inclusive

User score 4.3 out of 5 See all reviews
Punta Cancun Zona Hotelera,Cancun, Mexico 77500
Book this hotel
from 219 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Jan 22, check-out Jan 25

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Located on Punta Cancun with 7.1 oceanfront acres and is the only resort surrounded on three sides by the beach and the turquoise sea in the heart of Cancun's hotel zone.

This Unlimited-Luxury® resort boasts 376 rooms and suites that are to sure fit any family's needs. All offer a private balcony with views of the ocean, beaches, lagoon or dolphins. Each room is luxuriously appointed with a king bed or two double beds, marble floors, elegant furnishings, seating area, daily refreshed mini-bar with soft drinks, bottled water, juices and beer, satellite TV & 24-hour room service, twice daily maid service, direct dial telephone. Several suites provide private whirlpools and other enhanced luxury amenities and services.

Shimmering pools,excellent gourmet a la carte restaurants, chic lounges and bars, Dreams Spa by Pevonia, endless daytime activities, .

The Punta Cancun Convention Center is conveniently located just minutes away.

AMENITIES:

SWIMMING POOL & OUTDOOR JACUZZI

BUSINESS CENTER
Open 24 hours a day. Computers with internet access, printer, copier, phone & fax, and computer accessories.

GAZEBO
A special place to say "I Do" with a magnificent view for that memorable occasion.

Dreams Spa by Pevonia
For those seeking a sanctuary for the senses, Dreams Spa by Pevonia offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating refreshing, invigorating and peaceful experiences.

FITNESS CENTER

BEAUTY SALON
Open Daily from 9AM - 9PM

ADDITIONAL AMENITIES
Concierge services and 24 hour front desk
24 hour room service
Currency exchange/ATM
Internet Access (additional charge)
Shopping on-site

SWIM WITH THE DOLPHINS AT DREAMS CANCUN!
Now you can swim with dolphins in Cancun!

Saasil, Kenek, Kichpam, Xcaret, Zama & Kookay have arrived!:
The Delphinus at Dreams Cancun provides guests with a world-class, interactive program that allows guests to observe these beautiful, inqusitive and friendly creatures close-up. See the dolphins move together as they jump, dive and flip right before your eyes! Learn about how they sleep, eat and communicate with one another while you come face to face with these amazing creatures. This ultimate swim experience will create everlasting memories.

Dreams Wedding in Paradise Package: ** This package is complimentary when booking a honeymoon Suite category or higher for a minimum of 7 nights or if 5 rooms are reserved on this site for a minimum of 3 nights at any room category. This package also applies for renewal of vows ceremony.

This complimentary package includes:
-Service of justice of peace or minister
-Wedding Organization and personalization by our professional Wedding Coordinator
-Preferential Location of the room in the category reserved
-Preparation and ironing of the wedding dress and grooms tuxedo/suit
-Complimentary room for the groom the night before the wedding (based on availability
-Bride`s Bouquet
-Boutonniere for the groom
-Wedding cake and sparkling wine for 10 guests
-Special turn down service at night
-15% discount on all Spa treatments (product purchases not included)
-Honeymoon Package
-Late check-out for Bride and Groom (based on availabiliy)
Restrictions/exclusions:Subject to Availability Double Occupancy Only.
Note: This package cannot be combined with the Dreams Eternity Honeymoon package & The complimentary wedding package cannot be deducted when purchasing other packages.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Jan 22, check-out Jan 25

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(542 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Punta Cancun Zona Hotelera, Cancun, Mexico  77500  

 
 

Area served

Cancun, Mexico

Area airports

CUN - Cancun International, 12 miles

Description

Located 12 miles from Cancun International Airport. Our hotel is located in the heart of the hotel zone, with the best entertainment centers, world-class stores and Convention Center.

Amenities

  • Internet Access
  • Wireless internet
  • Free Parking
  • Health Club
  • Fitness room
  • High Speed Internet
  • Meeting/banquet facilities
  • Handicapped rooms/facilities
  • Concierge
  • Spa services
  • Pool
  • Room service
  • Conference Facilities
  • Free Breakfast
  • Business center
  • Restaurant

Dining

Himitsu Restaurant

Located on the beach, enjoy Pan Asian specialties with a beautiful view of the lighthouse in Punta Cancun and the wonderful Caribbean Sea.

Seaside Grill

Located on the Caribe Beach, the Seaside Grill offers tropical cocktails and snacks, as well as seafood specialties, in an informal beach terrace area.

Rendezvous

Enjoy live music and tropical breezes at the Rendezvous Lobby Bar.

Manatees

Float up for a refreshing cocktail and relax in the shade at this luxurious swim-up bar.

Barracuda

This is the perfect place to enjoy a tropical drink under the shade of our thatched roof, overlooking the Caribbean.

Sugar Reef

Savor your favorite cocktail at the Sugar Reef beach bar.

Azucar Caribbean Bar

Considered the most prestigious bar in all the Mexican Caribbean, Azucar has the best live music. Dance the night away to the sounds of salsa, merengue, and other Latin rhythms. Situated just outside the lobby, only guests of Dreams Resorts & Spas receive complimentary admission & two cocktails.

Oceana

Enjoy fresh fish and seafood prepared on a mezquite grill and beautiful seaside views at the Oceana Restaurant. Open daily from 12 pm to 11pm for lunch, and dinner. • For special occasions, enjoy a private, romantic dinner for 2 on our dock. Additional charge and advance reservations required.

World Cafe

Specializing in International cuisine, the World Cafe has an exciting decor and offers an international menu in a casual atmosphere. Air-conditioned dining area with open-air terrace.

Coco Cafe

Enjoy premium espressos, cappuccinos and pastries in a casual and relaxed atmosphere.

Meeting facilities

Dreams Cancun Resort & Spa has six functional meeting rooms with a capacity of up to 800 people.

Please enter check-in and check-out dates to the right to select a room

Deluxe Dolphin Ocean View with Private Balcony

All Deluxe rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Spectacular view to on-site dolphinarium plus view of the turquoise Caribbean Sea and Isla Mujeres from the comfort of a very ample balcony. . Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Deluxe 360 Sq.Ft Oceanfront with Private Balcony

All Deluxe Ocean Front rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Magnifecent full view of the beautiful Caribbean Sea. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Club 380 Sq.Ft Oceanfront with Private Balcony

All Club Ocean Front rooms are 380 sq. Ft. In size. These spacious luxury rooms are located in the tower section in front of the Caribbean and with direct access to the Caribe Beach. Each floor on the Tower has only 5 rooms and one suite, thus guranteeing you more privacy during your stay. All Club Ocean Front rooms offer personalized check-in and check-out with concierge service, luxury amenities, king size bed or two double beds, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.

Deluxe 360 Sq.Ft Dolphin front with Private Balcony

Comfortable room with direct and unique view to the Delphinus Dolphin Experience including hammock on the balcony.

SUPERSAVER Deluxe 360 Sq.Ft Lagoon View with Private Balcony

The Supersaver version of the luxurious Deluxe! All Deluxe rooms are 360 sq. ft. in size and offer private furnished balcony. Superior amenities include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Club Junior Suite - 953 Sq.Ft Oceanfront with Jacuzzi

All Club Jacuzzi Jr. Suite are 953 sq. Ft. In size. Located on the corners of each floor of the Club Tower and offer a spectacular view of the Caribbean. There is an ample balcony with Jacuzzi from which you will be able to enjoy the lights of the hotel zone at night. The suite, decorated with typically Mexican materials and colors, also includes a living room, dinning room and full bath. Personalized check-in and check-out with concierge service, luxury amenities, king size bed, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.

Deluxe 360 Sq.Ft Lagoon View with Private Balcony

All Deluxe rooms are 360 sq. Ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Jan 22, check-out Jan 25

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(542 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Quick tip

The good and the bad about Dream Cancun

The four of us. Dec 21, 2009

We had a dolphin view room which is great if you don't sleep late. If you like quiet we suggest staying on the ocean side of ... the resort. The instant bank machine charges a 17% fee plus $2.00 to withdraw money. The machine clearly says it only charges $7.50 in pesos. For this reason alone we won't stay at another Dreams. We spent $6000.00 plus on our trip, the 17% fee isn't something I can't afford, it's the principle. We had to use the phone at the check in desk to call our bank in Nebraska so we could tell them to allow our credit card to work in Mexico. The gal at the check in desk said there would be a $5.00 charge for the call which we were fine with. When we checked out they actually charged us $23.00 for the three minute call. Even with the language issue this doesn't make any sense. There are four different places to eat on the resort and the food it very good at all four. The resort itself is very clean. The alcohol is watered down enough you don't have to worry about getting drunk. The staff works hard and most of their pay comes from tips but they don't make you feel obligated. Getting one and five dollar bills for tips is an issue. Make sure you bring plenty from the states. The front desk hardly ever has change smaller than a $20.00. My only other complaint is the how the money machine ripped me off. If it weren't for that, I would try the Dreams resort in Tulum Mexico in March.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family

Dining tip, In Hotel

If you wait much past 6:15pm to eat expect a 30 to 60 minute wait if the resort is fairly full. Plan accordingly or you will waste a bunch of time.


Expand full review

Score

4 out of 5

Quick tip

Mother and Daughter dream getaway

Vacation Queen Dec 16, 2009

Would recommend to a friend!

while we were at the hotel, we spent alot of time around the pool and on the beaches. My daughter had a fantastic experience ... swimming with the dolphins. We went sailing and snorkling, and did a little shopping in the surrounding neighborhood. The hotel had fun activities day and night, including some fun shows at the nightclub next door. My daughter had never been to Cancun before, and this place was a great way to introduce her to the exciting vibration of the city.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Money savers tip

Take the bus if you are going to far to walk, and pay in pesos. It is cheaper, and the bus system is very good.


Expand full review

Score

5 out of 5

Wonderful, Relaxing...Great Staff

Jim and Lisa Dec 15, 2009

Would recommend to a friend!

This was our first trip of this type (All Inclusive) and the resort exceeded our expectations. The staff was warm and ... friendly and made us feel like part of the family. - - The food was great. We ate most of our meals at the restaurants. The "World Cafe" was good, but it was a buffet and the food was not always fresh. But, why go to a buffet when you have first-class restaurants serving fine meals and great service? Room service was great...the food/coffee was hot and tasty. - We had an ocean view room and loved waking up to a beautiful sunrise each morning. - The Orbits "staff" was also very helpful and worked our excursion plans and travel to and from the airport. I would recommend booking at least the airport transportation and one excursion on line. The rates are good and that is one less thing to worry about. -- We took a trip to Chichen Itza. Totally amazing, but very hot and humid. I recommend it to those interested in history. - The Dreams Resort has an Entertainment Team&They were great and had lots of activities planned each day. Go to them if you want to do any activities (i.e., snorkel, sail, dive&) they can help set things up. - Shopping was also very close to the hotel. With in walking distance is a night club area, mall, and the typical "flea market" that sells shirts, hats, dolls and all the other tourist stuff. However, I recommend going to the Mexican Outlet (also walking distance) where the staff is helpful and the sales pressure is much lower. Overall, this was the best vacation we have been on. We are planning to visit again next year.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review


See all 542 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, In Hotel

If you wait much past 6:15pm to eat expect a 30 to 60 minute wait if the resort is fairly full. Plan accordingly or you will waste a bunch of time.

--The four of us., Nebraska Dec 21, 2009

Money savers tip

Take the bus if you are going to far to walk, and pay in pesos. It is cheaper, and the bus system is very good.

--Vacation Queen, Arizona, USA Dec 16, 2009

Recreation/Attractions tip

Check drive times for attractions. Spent 6 hours one day and 5.5 hours the next in bus and van (pacted).

--Scuba Steve, Placerville , CA Dec 14, 2009

See all quick tips

Reviews from our customers

Overall score

4.3 out of 5

(542 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Quick tip

The good and the bad about Dream Cancun

The four of us. Dec 21, 2009

We had a dolphin view room which is great if you don't sleep late. If you like quiet we suggest staying on the ocean side of ... the resort. The instant bank machine charges a 17% fee plus $2.00 to withdraw money. The machine clearly says it only charges $7.50 in pesos. For this reason alone we won't stay at another Dreams. We spent $6000.00 plus on our trip, the 17% fee isn't something I can't afford, it's the principle. We had to use the phone at the check in desk to call our bank in Nebraska so we could tell them to allow our credit card to work in Mexico. The gal at the check in desk said there would be a $5.00 charge for the call which we were fine with. When we checked out they actually charged us $23.00 for the three minute call. Even with the language issue this doesn't make any sense. There are four different places to eat on the resort and the food it very good at all four. The resort itself is very clean. The alcohol is watered down enough you don't have to worry about getting drunk. The staff works hard and most of their pay comes from tips but they don't make you feel obligated. Getting one and five dollar bills for tips is an issue. Make sure you bring plenty from the states. The front desk hardly ever has change smaller than a $20.00. My only other complaint is the how the money machine ripped me off. If it weren't for that, I would try the Dreams resort in Tulum Mexico in March.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family

Dining tip, In Hotel

If you wait much past 6:15pm to eat expect a 30 to 60 minute wait if the resort is fairly full. Plan accordingly or you will waste a bunch of time.


Expand full review

Score

4 out of 5

Quick tip

Mother and Daughter dream getaway

Vacation Queen Dec 16, 2009

Would recommend to a friend!

while we were at the hotel, we spent alot of time around the pool and on the beaches. My daughter had a fantastic experience ... swimming with the dolphins. We went sailing and snorkling, and did a little shopping in the surrounding neighborhood. The hotel had fun activities day and night, including some fun shows at the nightclub next door. My daughter had never been to Cancun before, and this place was a great way to introduce her to the exciting vibration of the city.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Money savers tip

Take the bus if you are going to far to walk, and pay in pesos. It is cheaper, and the bus system is very good.


Expand full review

Score

5 out of 5

Wonderful, Relaxing...Great Staff

Jim and Lisa Dec 15, 2009

Would recommend to a friend!

This was our first trip of this type (All Inclusive) and the resort exceeded our expectations. The staff was warm and ... friendly and made us feel like part of the family. - - The food was great. We ate most of our meals at the restaurants. The "World Cafe" was good, but it was a buffet and the food was not always fresh. But, why go to a buffet when you have first-class restaurants serving fine meals and great service? Room service was great...the food/coffee was hot and tasty. - We had an ocean view room and loved waking up to a beautiful sunrise each morning. - The Orbits "staff" was also very helpful and worked our excursion plans and travel to and from the airport. I would recommend booking at least the airport transportation and one excursion on line. The rates are good and that is one less thing to worry about. -- We took a trip to Chichen Itza. Totally amazing, but very hot and humid. I recommend it to those interested in history. - The Dreams Resort has an Entertainment Team&They were great and had lots of activities planned each day. Go to them if you want to do any activities (i.e., snorkel, sail, dive&) they can help set things up. - Shopping was also very close to the hotel. With in walking distance is a night club area, mall, and the typical "flea market" that sells shirts, hats, dolls and all the other tourist stuff. However, I recommend going to the Mexican Outlet (also walking distance) where the staff is helpful and the sales pressure is much lower. Overall, this was the best vacation we have been on. We are planning to visit again next year.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Dreams Cancun

Scuba Steve Dec 14, 2009

Would recommend to a friend!

Had a wonderful time. Tulum and Tanka tours were good but took too long to get there on the bus. [...]Some food items at ... buffet were always cold.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples

Recreation/Attractions tip

Check drive times for attractions. Spent 6 hours one day and 5.5 hours the next in bus and van (pacted).


Expand full review

Score

4 out of 5

Quick tip

Superb Location! Excellent Service!

Noreasters Dec 13, 2009

Would recommend to a friend!

Best location in Cancun with pristine beach. Walking distance to no-hassle shopping at local malls, exciting night life (Coco ... Bongo, Hogs Breath Saloon and many, many others). Based on what we saw at all the other hotels, this was the biggest beach. Superb service from everyone. Maid service was incredible. We would leave at different times in the morning and come back an hour later and all was neat and clean. Food was good. The buffet food in warmers is typically cold. Everything was lukewarm except made to order. So for breakfast, get a great omelet and delicious fruit, cheese, muffins, yogurts, bagels, juice bar. Outstanding selection. It's easy to overlook the other stuff. Restaurant food was top notch. Highly recommend the Seaside Cafe for lunch and Oceana for dinner. Coco Cafe was heavenly. Espresso, cappucino, lattes all included. Cereal cookies are a sweet treat. Tell Jonathan, we said hi :). Kayaking, scuba, yoga and all other activities are included. Incredible value! Entertainment was good. Enjoyed Monday night football with my toes in the sand, watching a 12 foot screen, outdoors. Complete with snacks (lukewarm) and bar service. All premium liquors included too. Top brands of scotch, Chivas, Johnnie Walker.. very nice. Meticulious landscaping. Generous pools. Lukewarm jacuzzi not a deal breaker. Weather was awesome. Only problem is we got taken at the airport for $40. Watch out for the friendly thieves. They'll ask you want transportation you have, lead you over to a table and give you maps and stuff. Very misleading. It's a timeshare scam! Airport personnel really should make them hawk outside. Did the Zipline with Selvatica. Awesome experience. Be sure to bring towels or buy one for $10. Super souvenir. Also did the Chichen Itza tour. Got talked out of the premium tour (wanted onboard bathroom and drinks included, along with coach bus). Tour guide promised a direct pickup and a savings of $40... liar, liar, pants on fire! 45 minutes after pick up and 3 hotels later we were on our way in a very small bus. Got rooked for $15 for 1 diet coke & 2 lemonades at lunch time. Not good! Great trip in all. Did the Coco Bongo! Best entertainment and open bar. Super value of 4 hours of non-stop entertainment and great drinks.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Nightlife tip, Short Walk

Coco Bongo! Incredible entertainment value. As good or better than $100 shows in Vegas. $100 a couple with open bar. Cancun rocks at night. Dreams is the best location for all the action!


Expand full review

Score

5 out of 5

Very Nice All-inclusive

Traveler from Wisconsin Dec 10, 2009

Would recommend to a friend!

Great location with Ocean on three sides. Good Food. A little older than some others but very well maintained. Access to ... common internet service quite limited.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

2 out of 5

Quick tip

Not a "dream" for us.

Unhappy Couple Dec 10, 2009

The pool area was not that large and if it had been busier, would have been horrible. No real beach area...what was there ... was very small. Mattress was hard as a rock and very uncomfortable. Meals in buffet were not very good. Breakfast was the only good meal there. Other restaurants were good but gave you very little food. Drinks were watered down and when you ordered a double, they put it in a larger glass with more mixer...ugh! Gave us a $250 Spa credit that had so many restrictions that we just did not use it. It was totally useless as far as we were concerned. Servers and bartenders were great and the best part of the trip. Hotel did allow "hospitality" to hound us about tours which was very annoying. Had to ask them to stop calling our room.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
4
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
1
Dining options:
2

Traveler type: Couples

Dining tip, Short Walk

I would have stayed at the new Westin Resort and just purchased my own meals. There are great restaurants in the area that had much better food than Dreams Resort.


Expand full review

Score

4 out of 5

Quick tip

Great Family Vacation

The Traveling Family Dec 10, 2009

Would recommend to a friend!

This was our second trip to Dreams Cancun. The resort was 40% full and everything was wonderful, with the exception of the ... people working for the Grey Line Transportation Service. We had the same problem on our previous trip, with them directing us to the Time Share Salesman. This time we walked directly to the Grey Line Information Window and explained all we wanted was to be transported to the resort and not have to deal with another high pressure salesman. The woman at the window walked us directly to yet another Time Share/Tours Salesman. I know it was not a communication mistake, as my wife is Hispanic and was speaking fluent Spanish. I explained to the salesman all we wanted after a long trip there was to be transported to our resort. He looked at me smiled and continued with his sales pitch. I had to interrupt him and reiterate the same message three times and I finally lost my temper and demanded to be transported. Once we made it to Dreams Cancun we were treated like the Royal Family and we all had a wonderful time. Dreams is smaller than many of the other resorts but they are very personal in the way treat their guests. The resort is clean, well maintained and everything was open, even though they were only 40% full. My wife and I love life and feel "Life is Good," but when we are at Dreams Cancun "Life is perfect" and so was Dreams Cancun.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Shopping tip, Short Walk

Never pay the price they give you. We paid on average 30 to 40 percent of the asking price.


Expand full review

Score

3 out of 5

Quick tip

we got what we paid for

daytonadoug Dec 9, 2009

Would recommend to a friend!

the location is excellent - right on the point of cancun - so you get the sea on one side and a quieter bay for swimming and ... lounging. close to bus line for a ride into town. seeing the dolphins every day in the lagoon pool was an extra. we have been to cancun/cozumel/pdc several times so we have done most of the tourist sidetrips. we came to relax, and be with family members who met us there. the hotel which we had stayed at before when it was the camino real is one of the oldest properties in the zone but was still nice ... not wonderful, but nice. the food in the buffet was always good...again not wonderful, but there was always something good. the maids took care of the room three times a day, and the restaurant staff was (usually) attentive. drinks were plentiful and good. it was a very slow time for cancun - less than 50% occupancy - which was just fine for us ...no lines,no crowded beach. my son and his girlfriend were a lot more active than we were.. going out at night, dive trip, parasailing, and my brother went on a dive trip in an underground river, a cenote. the video was awesome! the new airport is a breeze compared with years ago. did we enjoy our trip? yes. we did.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family

Recreation/Attractions tip

tulum/xel ha is a good daytrip chichen itza is fantastic, but it takes a lot of effort. isle mujeres is a short ferry ride away. cozumel also. the cruise ships stop there. get on a city bus and take a ride. see how the mexican people live. go to wal-mart.


Expand full review

Score

5 out of 5

fantastic

glk Dec 7, 2009

Would recommend to a friend!

we had a fantastic time. we went there because we were attending a wedding that took place at the hotel. we enjoyed every ... minute of our stay. The wedding was a lot of fun. the food and accomodations were great. The staff at the hotel were very friendly and eager to please.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

Wonderful Vacation

Colorado Girl Dec 7, 2009

Would recommend to a friend!

Wonderful hotel - beautiful beaches, friendly staff, excellent service. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Friends


Expand full review

Score

5 out of 5

Quick tip

Amazing Honeymoon

Mrs. Taylor Dec 4, 2009

Would recommend to a friend!

Dreams is located at the tip of the Cancun strip giving breathtaking views of the ocean. The best service that I have ever ... experienced in an all-inclusive resort. Outstanding on site restaurants. I recommend the gray line transportation (an option during my online booking) fast, friendly and on time. We took the Albatros sailing tour to the island which also included snorkling. It was worth every penny. I will stay at this resort on future trips to Cancun.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping tip, Short Walk

My husband and I happened upon a mall (across from the RIU hotel) which offered great prices on souvenirs, t shirts and jewelry. Remember everything is negotiable.


Expand full review

Score

3 out of 5

Just not as good!

Papa Nov 30, 2009

It would be more enjoyable for us that dont speak Spanish to have TV we could understand. They have gone to eating outside on ... several nights and with the windy conditions, that was an adventure...Around the pool area a lot of the furniture was either damaged or dirty and stained......to eat lunch at the pool was a battle with the sea gulls.When the kids were looking for the available sports equipment they had to search the whole hotel for it.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
2

Traveler type: Family


Expand full review

Score

5 out of 5

Good vacation in Cancun

Nair Nov 27, 2009

Would recommend to a friend!

Perfect vacation! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

3 out of 5

Quick tip

Nice beach.

Lizard Nov 22, 2009

Overall the place was decent, clean, the food was often cold. The rooms were kind of old and damp. The staff is great, but ... the bars need to find a better method for cleaning their glasses. I often saw them just rinse them out and pour another drink, when too busy. Generally I didn't think Cancun was very pleasant but I haven't ever been to Mexico so I can't compare to other places. We felt like we were given the run around every time we left the resort, and even had one taxi driver take us to the wrong place and then want money to take us back where we wanted to be. Way to many pushy tour/timeshare salesmen. We won't go back.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
2
Dining options:
3

Traveler type: Family

Money savers tip

Stay away from the taxis! Buses are great!


Expand full review

Score

5 out of 5

Had a wonderful time!!

1washburn[@] Nov 21, 2009

Would recommend to a friend!

Attended My Neice's wedding. I couldn't have picked a better place. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

2 out of 5

Quick tip

Hotel Staff Lost Reservation

Andrew Nov 21, 2009

[...] ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
1
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Couples

Dining tip, In Hotel

Average food and watered-down drinks. Restaurants had limited hours but wait staff were approachable and friendly. 24-hour room service is provided free of charge for common fast food items.


Expand full review

Score

5 out of 5

Quick tip

This place is fabulous!!

Dylan's Girl Nov 21, 2009

Would recommend to a friend!

I've been to quite a few all inclusive resorts on the West and East coasts of Mexico and Dreams takes the cake! The ocean ... front rooms are gorgeous. Mini bar with sodas, juice and beer refilled each day or upon request. The restaurants and quality of food were pleasantly surprising. We literally did not have a bad meal in 8 days. And you have the choice of buffet style or sit down restaurants with various types of menus that are still included in the price (Steak house, sushi, seafood etc) There are also various bars located around the property that all have nice views, some with live music at night and top shelf liquor. The service from the waitstaff and barteneders was amazing and they were all very helpful and happy to serve you. Room was clean and decorated nicely. Large bathroom with tile shower. Nice lobby area. Beach area is kept up nicely with plenty of lounge chairs for everyone. And the dolphin lagoon is fun just to sit and watch even if you don't pay for the Dolphinius adventure. We had a great time and wouldn't hesitate to recommend Dreams to friends or return for another trip.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Recreation/Attractions tip, Long Walk

You can walk to Playa Del Tortuga and catch a ferry to the Isla Morjeras for a day trip. It is a fun, small island with a nice beach, plenty of shopping, zip line tours and a bunch of fun, cool, local restaurants and bars. We rented a scooter for $21 USD for the entire day and drove all the way around the small island stopping for food and cervecas along the way and had a blast. Made for a great (cheap) day trip and was something different than just hanging by the pool all day.


Expand full review

Score

4 out of 5

The paradise exists

AsK Nov 19, 2009

Would recommend to a friend!

It was our first time in Cancun. Choosing the hotel was very difficult but as soon as we got there, we noticed that we made ... the right choice. The welcome team and service was great. The room was so simple and comfortable. The staff was great. We enjoyed it a lot.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Dreams Cancun

Duke Nov 17, 2009

Would recommend to a friend!

Good restaurants with good variety of food. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review


Previous | 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 | Next

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, In Hotel

If you wait much past 6:15pm to eat expect a 30 to 60 minute wait if the resort is fairly full. Plan accordingly or you will waste a bunch of time.

--The four of us., Nebraska Dec 21, 2009

Money savers tip

Take the bus if you are going to far to walk, and pay in pesos. It is cheaper, and the bus system is very good.

--Vacation Queen, Arizona, USA Dec 16, 2009

Recreation/Attractions tip

Check drive times for attractions. Spent 6 hours one day and 5.5 hours the next in bus and van (pacted).

--Scuba Steve, Placerville , CA Dec 14, 2009

Nightlife tip, Short Walk

Coco Bongo! Incredible entertainment value. As good or better than $100 shows in Vegas. $100 a couple with open bar. Cancun rocks at night. Dreams is the best location for all the action!

--Noreasters, Rhode Island Dec 13, 2009

Dining tip, Short Walk

I would have stayed at the new Westin Resort and just purchased my own meals. There are great restaurants in the area that had much better food than Dreams Resort.

--Unhappy Couple, Baltimore, MD Dec 10, 2009

Shopping tip, Short Walk

Never pay the price they give you. We paid on average 30 to 40 percent of the asking price.

--The Traveling Family, Sacramento, California Dec 10, 2009

Recreation/Attractions tip

tulum/xel ha is a good daytrip chichen itza is fantastic, but it takes a lot of effort. isle mujeres is a short ferry ride away. cozumel also. the cruise ships stop there. get on a city bus and take a ride. see how the mexican people live. go to wal-mart.

--daytonadoug, daytona beach, florida Dec 9, 2009

Shopping tip, Short Walk

My husband and I happened upon a mall (across from the RIU hotel) which offered great prices on souvenirs, t shirts and jewelry. Remember everything is negotiable.

--Mrs. Taylor, Columbus, OH Dec 4, 2009

Money savers tip

Stay away from the taxis! Buses are great!

--Lizard, Abbotsford,British Columbia Nov 22, 2009

Dining tip, In Hotel

Average food and watered-down drinks. Restaurants had limited hours but wait staff were approachable and friendly. 24-hour room service is provided free of charge for common fast food items.

--Andrew, Denver, CO Nov 21, 2009

Recreation/Attractions tip, Long Walk

You can walk to Playa Del Tortuga and catch a ferry to the Isla Morjeras for a day trip. It is a fun, small island with a nice beach, plenty of shopping, zip line tours and a bunch of fun, cool, local restaurants and bars. We rented a scooter for $21 USD for the entire day and drove all the way around the small island stopping for food and cervecas along the way and had a blast. Made for a great (cheap) day trip and was something different than just hanging by the pool all day.

--Dylan's Girl, San Jose, CA Nov 21, 2009

Shopping tip, Short Walk

Check out the jewelry store Sebastian in the mall across from the Riu. Very reasonable prices were marked & the quality is excellent. No pushy sales!

--Geezers, Wisconsin Nov 14, 2009

Nightlife tip, In Hotel

You had the freedom to go into the Jacuzzi all night long and there were two bars open after 10pm.

--Dolphin, San Diego Nov 13, 2009

Money savers tip, Short Walk

Take the bus wherever you go. I never felt unsafe for one minute. It is only 7 pesos or .50 cents

--Shari, Maine Nov 12, 2009

Recreation/Attractions tip

Long story short, we attended church on a Sunday that we were there. We met a member who was a tour guide for Chichen Itza and Tulum. We ended up renting a car from Avis at the resort and our guide, met us at the hotel and our little adventure began. We totally lucked out meeting him, because he was able to give us so much information about the ruins and the history in the area. He also took us to a cenote which we swam in, which was awesome. We drove him home in the evening and were able to meet his family, which was very cool. It was a full day, but was one of the highlights of our trip. I would definitely recommend visiting the ruins, make sure to go with a guide though, (they have tours thru the hotel that you can sign up for or if you go to church maybe you'll luck out like we did:) because unless you are a Mayan history buff, you will totally miss out on the history of the people and the symbolism on the ruins. Have fun!!

--Kimmy, Moses Lake, WA Nov 10, 2009

Nightlife tip, Short Walk

alot to do outside resort within walking , taxi within 5 miles is only $8 per car

--d, ny Nov 9, 2009

Nightlife tip, Short Walk

One tip I must make is to skip the resort restaurants/bars and walk 10 minutes downtown. That is where excellent food and spectacular nightlife is to be had! Senor Frogs had a Halloween party we will never forget! If you are looking to have fun, downtown is the place to go!

--Eric, Hanover, PA Nov 4, 2009

Dining tip, In Hotel

Seaside Grill by the private beach is the best on the resort. The filet mignon was excellent for dinner. their lunch menus are very good too. Their bar actually makes better drinks that the other 2 bars by the other beach.

--spiker007, New Jersey Nov 3, 2009

Shopping tip, Short Drive

Drive out of the immediate downtown area and head back up towards bubba gumps for better shopping and the plazas.

--whitey, niantic,ct Oct 31, 2009

Recreation/Attractions tip, Short Walk

DON'T GO ON THE GLASS BOTTOM BOAT. SEA SICKNESS PILLS IF YOU MUST.

--YOUKY, VINCENNES ,IN Oct 29, 2009

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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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