Hotel details


 to  11/30/2009 - 12/02/2009

 

Dreams Cancun Resort & Spa All Inclusive

Punta Cancun Zona Hotelera, Cancun, 77500

of Las Vegas McCarran Intl Airport

4 stars out of 5

Check in:
Check out:

Guests:
|
Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Located on Punta Cancun with 7.1 oceanfront acres and is the only resort surrounded on three sides by the beach and the turquoise sea in the heart of Cancun's hotel zone.

This Unlimited-Luxury® resort boasts 376 rooms and suites that are to sure fit any family's needs. All offer a private balcony with views of the ocean, beaches, lagoon or dolphins. Each room is luxuriously appointed with a king bed or two double beds, marble floors, elegant furnishings, seating area, daily refreshed mini-bar with soft drinks, bottled water, juices and beer, satellite TV & 24-hour room service, twice daily maid service, direct dial telephone. Several suites provide private whirlpools and other enhanced luxury amenities and services.

Shimmering pools,excellent gourmet a la carte restaurants, chic lounges and bars, Dreams Spa by Pevonia, endless daytime activities, .

The Punta Cancun Convention Center is conveniently located just minutes away.

AMENITIES:

SWIMMING POOL & OUTDOOR JACUZZI

BUSINESS CENTER
Open 24 hours a day. Computers with internet access, printer, copier, phone & fax, and computer accessories.

GAZEBO
A special place to say "I Do" with a magnificent view for that memorable occasion.

Dreams Spa by Pevonia
For those seeking a sanctuary for the senses, Dreams Spa by Pevonia offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating refreshing, invigorating and peaceful experiences.

FITNESS CENTER

BEAUTY SALON
Open Daily from 9AM - 9PM

ADDITIONAL AMENITIES
Concierge services and 24 hour front desk
24 hour room service
Currency exchange/ATM
Internet Access (additional charge)
Shopping on-site

SWIM WITH THE DOLPHINS AT DREAMS CANCUN!
Now you can swim with dolphins in Cancun!

Saasil, Kenek, Kichpam, Xcaret, Zama & Kookay have arrived!:
The Delphinus at Dreams Cancun provides guests with a world-class, interactive program that allows guests to observe these beautiful, inqusitive and friendly creatures close-up. See the dolphins move together as they jump, dive and flip right before your eyes! Learn about how they sleep, eat and communicate with one another while you come face to face with these amazing creatures. This ultimate swim experience will create everlasting memories.

Dreams Wedding in Paradise Package: ** This package is complimentary when booking a honeymoon Suite category or higher for a minimum of 7 nights or if 5 rooms are reserved on this site for a minimum of 3 nights at any room category. This package also applies for renewal of vows ceremony.

This complimentary package includes:
-Service of justice of peace or minister
-Wedding Organization and personalization by our professional Wedding Coordinator
-Preferential Location of the room in the category reserved
-Preparation and ironing of the wedding dress and grooms tuxedo/suit
-Complimentary room for the groom the night before the wedding (based on availability
-Bride`s Bouquet
-Boutonniere for the groom
-Wedding cake and sparkling wine for 10 guests
-Special turn down service at night
-15% discount on all Spa treatments (product purchases not included)
-Honeymoon Package
-Late check-out for Bride and Groom (based on availabiliy)
Restrictions/exclusions:Subject to Availability Double Occupancy Only.
Note: This package cannot be combined with the Dreams Eternity Honeymoon package & The complimentary wedding package cannot be deducted when purchasing other packages.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(529 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Punta Cancun Zona Hotelera, Cancun, Mexico  77500  

 
 

Area served

Cancun, Mexico

Area airports

CUN - Cancun International, 12 miles

Description

Located 12 miles from Cancun International Airport. Our hotel is located in the heart of the hotel zone, with the best entertainment centers, world-class stores and Convention Center.

Amenities

  • Internet Access
  • Wireless internet
  • Free Parking
  • Health Club
  • Fitness room
  • High Speed Internet
  • Meeting/banquet facilities
  • Handicapped rooms/facilities
  • Concierge
  • Spa services
  • Pool
  • Room service
  • Conference Facilities
  • Free Breakfast
  • Business center
  • Restaurant

Dining

Himitsu Restaurant

Located on the beach, enjoy Pan Asian specialties with a beautiful view of the lighthouse in Punta Cancun and the wonderful Caribbean Sea.

Seaside Grill

Located on the Caribe Beach, the Seaside Grill offers tropical cocktails and snacks, as well as seafood specialties, in an informal beach terrace area.

Rendezvous

Enjoy live music and tropical breezes at the Rendezvous Lobby Bar.

Manatees

Float up for a refreshing cocktail and relax in the shade at this luxurious swim-up bar.

Barracuda

This is the perfect place to enjoy a tropical drink under the shade of our thatched roof, overlooking the Caribbean.

Sugar Reef

Savor your favorite cocktail at the Sugar Reef beach bar.

Azucar Caribbean Bar

Considered the most prestigious bar in all the Mexican Caribbean, Azucar has the best live music. Dance the night away to the sounds of salsa, merengue, and other Latin rhythms. Situated just outside the lobby, only guests of Dreams Resorts & Spas receive complimentary admission & two cocktails.

Oceana

Enjoy fresh fish and seafood prepared on a mezquite grill and beautiful seaside views at the Oceana Restaurant. Open daily from 12 pm to 11pm for lunch, and dinner. • For special occasions, enjoy a private, romantic dinner for 2 on our dock. Additional charge and advance reservations required.

World Cafe

Specializing in International cuisine, the World Cafe has an exciting decor and offers an international menu in a casual atmosphere. Air-conditioned dining area with open-air terrace.

Coco Cafe

Enjoy premium espressos, cappuccinos and pastries in a casual and relaxed atmosphere.

Meeting facilities

Dreams Cancun Resort & Spa has six functional meeting rooms with a capacity of up to 800 people.

Please enter check-in and check-out dates to the right to select a room

Deluxe Dolphin Ocean View with Private Balcony

All Deluxe rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Spectacular view to on-site dolphinarium plus view of the turquoise Caribbean Sea and Isla Mujeres from the comfort of a very ample balcony. . Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Deluxe 360 Sq.Ft Oceanfront with Private Balcony

All Deluxe Ocean Front rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Magnifecent full view of the beautiful Caribbean Sea. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Club 380 Sq.Ft Oceanfront with Private Balcony

All Club Ocean Front rooms are 380 sq. Ft. In size. These spacious luxury rooms are located in the tower section in front of the Caribbean and with direct access to the Caribe Beach. Each floor on the Tower has only 5 rooms and one suite, thus guranteeing you more privacy during your stay. All Club Ocean Front rooms offer personalized check-in and check-out with concierge service, luxury amenities, king size bed or two double beds, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.

Deluxe 360 Sq.Ft Dolphin front with Private Balcony

Comfortable room with direct and unique view to the Delphinus Dolphin Experience including hammock on the balcony.

SUPERSAVER Deluxe 360 Sq.Ft Lagoon View with Private Balcony

The Supersaver version of the luxurious Deluxe! All Deluxe rooms are 360 sq. ft. in size and offer private furnished balcony. Superior amenities include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Club Junior Suite - 953 Sq.Ft Oceanfront with Jacuzzi

All Club Jacuzzi Jr. Suite are 953 sq. Ft. In size. Located on the corners of each floor of the Club Tower and offer a spectacular view of the Caribbean. There is an ample balcony with Jacuzzi from which you will be able to enjoy the lights of the hotel zone at night. The suite, decorated with typically Mexican materials and colors, also includes a living room, dinning room and full bath. Personalized check-in and check-out with concierge service, luxury amenities, king size bed, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.

Deluxe 360 Sq.Ft Lagoon View with Private Balcony

All Deluxe rooms are 360 sq. Ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(529 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Quick tip

Nice beach.

Lizard Nov 22, 2009

Overall the place was decent, clean, the food was often cold. The rooms were kind of old and damp. The staff is great, but ... the bars need to find a better method for cleaning their glasses. I often saw them just rinse them out and pour another drink, when too busy. Generally I didn't think Cancun was very pleasant but I haven't ever been to Mexico so I can't compare to other places. We felt like we were given the run around every time we left the resort, and even had one taxi driver take us to the wrong place and then want money to take us back where we wanted to be. Way to many pushy tour/timeshare salesmen. We won't go back.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
2
Dining options:
3

Traveler type: Family

Money savers tip

Stay away from the taxis! Buses are great!


Expand full review

Score

5 out of 5

Had a wonderful time!!

1washburn[@] Nov 21, 2009

Would recommend to a friend!

Attended My Neice's wedding. I couldn't have picked a better place. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

2 out of 5

Quick tip

Hotel Staff Lost Reservation

Andrew Nov 21, 2009

[...] ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
1
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Couples

Dining tip, In Hotel

Average food and watered-down drinks. Restaurants had limited hours but wait staff were approachable and friendly. 24-hour room service is provided free of charge for common fast food items.


Expand full review


See all 529 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Money savers tip

Stay away from the taxis! Buses are great!

--Lizard, Abbotsford,British Columbia Nov 22, 2009

Dining tip, In Hotel

Average food and watered-down drinks. Restaurants had limited hours but wait staff were approachable and friendly. 24-hour room service is provided free of charge for common fast food items.

--Andrew, Denver, CO Nov 21, 2009

Recreation/Attractions tip, Long Walk

You can walk to Playa Del Tortuga and catch a ferry to the Isla Morjeras for a day trip. It is a fun, small island with a nice beach, plenty of shopping, zip line tours and a bunch of fun, cool, local restaurants and bars. We rented a scooter for $21 USD for the entire day and drove all the way around the small island stopping for food and cervecas along the way and had a blast. Made for a great (cheap) day trip and was something different than just hanging by the pool all day.

--Dylan's Girl, San Jose, CA Nov 21, 2009

See all quick tips

Reviews from our customers

Overall score

4.3 out of 5

(529 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Quick tip

Nice beach.

Lizard Nov 22, 2009

Overall the place was decent, clean, the food was often cold. The rooms were kind of old and damp. The staff is great, but ... the bars need to find a better method for cleaning their glasses. I often saw them just rinse them out and pour another drink, when too busy. Generally I didn't think Cancun was very pleasant but I haven't ever been to Mexico so I can't compare to other places. We felt like we were given the run around every time we left the resort, and even had one taxi driver take us to the wrong place and then want money to take us back where we wanted to be. Way to many pushy tour/timeshare salesmen. We won't go back.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
2
Dining options:
3

Traveler type: Family

Money savers tip

Stay away from the taxis! Buses are great!


Expand full review

Score

5 out of 5

Had a wonderful time!!

1washburn[@] Nov 21, 2009

Would recommend to a friend!

Attended My Neice's wedding. I couldn't have picked a better place. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

2 out of 5

Quick tip

Hotel Staff Lost Reservation

Andrew Nov 21, 2009

[...] ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
1
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Couples

Dining tip, In Hotel

Average food and watered-down drinks. Restaurants had limited hours but wait staff were approachable and friendly. 24-hour room service is provided free of charge for common fast food items.


Expand full review

Score

5 out of 5

Quick tip

This place is fabulous!!

Dylan's Girl Nov 21, 2009

Would recommend to a friend!

I've been to quite a few all inclusive resorts on the West and East coasts of Mexico and Dreams takes the cake! The ocean ... front rooms are gorgeous. Mini bar with sodas, juice and beer refilled each day or upon request. The restaurants and quality of food were pleasantly surprising. We literally did not have a bad meal in 8 days. And you have the choice of buffet style or sit down restaurants with various types of menus that are still included in the price (Steak house, sushi, seafood etc) There are also various bars located around the property that all have nice views, some with live music at night and top shelf liquor. The service from the waitstaff and barteneders was amazing and they were all very helpful and happy to serve you. Room was clean and decorated nicely. Large bathroom with tile shower. Nice lobby area. Beach area is kept up nicely with plenty of lounge chairs for everyone. And the dolphin lagoon is fun just to sit and watch even if you don't pay for the Dolphinius adventure. We had a great time and wouldn't hesitate to recommend Dreams to friends or return for another trip.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Recreation/Attractions tip, Long Walk

You can walk to Playa Del Tortuga and catch a ferry to the Isla Morjeras for a day trip. It is a fun, small island with a nice beach, plenty of shopping, zip line tours and a bunch of fun, cool, local restaurants and bars. We rented a scooter for $21 USD for the entire day and drove all the way around the small island stopping for food and cervecas along the way and had a blast. Made for a great (cheap) day trip and was something different than just hanging by the pool all day.


Expand full review

Score

4 out of 5

The paradise exists

AsK Nov 19, 2009

Would recommend to a friend!

It was our first time in Cancun. Choosing the hotel was very difficult but as soon as we got there, we noticed that we made ... the right choice. The welcome team and service was great. The room was so simple and comfortable. The staff was great. We enjoyed it a lot.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Dreams Cancun

Duke Nov 17, 2009

Would recommend to a friend!

Good restaurants with good variety of food. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review

Score

3 out of 5

If you want an all inclusive, SKIP!

312bigT Nov 16, 2009

If you want an all inclusive you are better off on a C.ship ...

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

All we had hoped for

Geezers Nov 14, 2009

Would recommend to a friend!

Were pleased with everything. They upgraded our room before we could ask, service was exceptional, had all the food & drinks ... we could want. Location was perfect. Centrally located & yet quiet & secure.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping tip, Short Walk

Check out the jewelry store Sebastian in the mall across from the Riu. Very reasonable prices were marked & the quality is excellent. No pushy sales!


Expand full review

Score

4 out of 5

Quick tip

Great trip

Dolphin Nov 13, 2009

Would recommend to a friend!

The Dolphins were amazing ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Nightlife tip, In Hotel

You had the freedom to go into the Jacuzzi all night long and there were two bars open after 10pm.


Expand full review

Score

5 out of 5

Quick tip

Fantastic week at Dreams

Shari Nov 12, 2009

Would recommend to a friend!

It was the most relaxing week in Cancun. The staff at Dreams are probably the nicest people you will ever meet. The beds ... could have been more comfy, but who cares it was an awesome Hotel. the food was great

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Money savers tip, Short Walk

Take the bus wherever you go. I never felt unsafe for one minute. It is only 7 pesos or .50 cents


Expand full review

Score

5 out of 5

Quick tip

Fantastically Fun and Relaxing Resort

Kimmy Nov 10, 2009

Would recommend to a friend!

From the moment we arrived until the time we left, the staff at Dreams was extremely attentive, helpful and friendly. We have ... stayed at Dreams in PV the last 2 years and were so impressed with their services that we decided to try Cancun and we were not disappointed. We absolutely loved the Resort and Cancun. The rooms are spacious and comfortable, (we had an ocean view with a balcany) The maid service is excellent, fresh towels everyday, every evening turn down service with little chocolates, fresh bottled water, a schedule of events for the following day and a card showing what the weather would be like. The Dreams activity team is small but awesome and you could busy yourself thru out the day doing all the activities. My husband played beach and water volleyball everyday and I did water aerobics and yoga everyday. We also are runners, so we ran on the hotel zone every day and were able to run on nice sidewalks out and back about 6 miles, felt totally safe and were able to get a better layout of the land so to speak. There are 2 beaches, which Dreams is the only hotel on the Zone to have that, the water is absolutely beautiful, and the beaches are white sand. The food was great, they also have 24/7 room service, which is nice. You will not go hungry. Many choices to choose from. There are various bars around the resort. The staff waits on you at the beach and around the pool, which is nice. All inclusive is the way to go. There were many families, from infants to teenagers and everyone seemed to be having a great time and the staff was very accomodating. My husband and I were discussing if there were something that could have improved our stay while we were there, and we honestly couldn't think of anything, we had such a great time. I would definitely recommend Dreams to our friends and family. We plan on returning again next year, same time, same place.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Recreation/Attractions tip

Long story short, we attended church on a Sunday that we were there. We met a member who was a tour guide for Chichen Itza and Tulum. We ended up renting a car from Avis at the resort and our guide, met us at the hotel and our little adventure began. We totally lucked out meeting him, because he was able to give us so much information about the ruins and the history in the area. He also took us to a cenote which we swam in, which was awesome. We drove him home in the evening and were able to meet his family, which was very cool. It was a full day, but was one of the highlights of our trip. I would definitely recommend visiting the ruins, make sure to go with a guide though, (they have tours thru the hotel that you can sign up for or if you go to church maybe you'll luck out like we did:) because unless you are a Mayan history buff, you will totally miss out on the history of the people and the symbolism on the ruins. Have fun!!


Expand full review

Score

3 out of 5

Quick tip

fair

d Nov 9, 2009

Would recommend to a friend!

dreams cancun is an average resort, it provides a nice resort with average amenities. it is not handicap friendly at all, if ... you depend on a wheel chair or walker then stay away! the elderly in our group had a hard time getting around. the food was fair and the dining area's were fine to enjoy yourself, the wait staff were very nice and couldn't do enough to make sure we enjoyed our meals, this applies to all the waiters and waitresses for all meals. all the male bartenders had an attitude,(except the pool bartender, he was a good guy) there were a few female bartenders who were very nice, but the males didn't seem very interested in making drinks and i don't think they know how to smile, even if you tip them they don't seem to care and i tip all the time even though its not required. i was part of a wedding group of about 50 and we all felt the same way about the male bartenders, even the bartenders at our wedding were terrible. the rooms were fair / good, the maid service was great, room service is great, menu has good choices 24/7, and the waiters are very nice. the entertainment was good and there was usually something going on all the time. the dolphin activities in the lagoon were fun to watch at anytime and their trainers are nice, they'll answer any questions you may have and go out of their way to entertain you. i've been to better resorts in mexico, i would return to the dreams resort if the price was right but thats about the only thing that would get me back, there's better resorts that offer more for your dollar. over all i would rate dreams cancun as a fair resort

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Family

Nightlife tip, Short Walk

alot to do outside resort within walking , taxi within 5 miles is only $8 per car


Expand full review

Score

4 out of 5

Quick tip

Beautiful resort, but with some catches.

Eric Nov 4, 2009

Would recommend to a friend!

The Dreams Resort is a beautiful, tropical oasis! The grounds and rooms are exceptionally clean. There is someone cleaning ... something just about everywhere you look. We were extremely impressed when we were taken to our own receptionist area for the Towers section. We stayed in a jr. jucuzzi suite which had a stunning view. The beach front was perfect as was just about every apsect of the resort.Now for the bad, which really wasn't all that bad. The on-site food is average. Most dishes were very bland in flavor which I am sure is done to please the masses. Even their tacos were plain in taste. The breakfasts were average and contained items that were either cold or mushy. However, I answered this by frequenting the omelette bar. I must state though that I am NOT a buffet-type diner. I'll eat just about anything. But with buffet's- cold, mushy food is almost a given. Our next complaint has to be the alcohol or lack of. I mean the top shelf liquors and American beer selection was one of the reasons we chose this resort over others. We experineced a trip to the D.R in which the only beer they had was Presidente. Well, the beer selection- Corona, Bud Light, Negro _____, was it for beer. And all but one day the Bud Light ran out by around noon. We also discovered that you needed to be adament about getting top shelf liquor in your mixed drinks should you want it. And I mean very stern. Several times I would state Miami Vice, Rum Runner, Pina Coloda, etc with Bacardi and they would use a bottle of the cheap stuff right in front of them. When they would give you top shelf it was used in _very_ small quantities. I then tried ordering my drinks and say double the Bacardi and this usually led to a roll of the eyes or a conversation between the bartender and his buddies in Spanish. I would always ask in a polite voice and a smile on my face only to encounter this. I then found that bringing a $5 bill with me every other round (4 of us) would help. However, we all thought this was bunk being we paid to stay at a 4 star resort that stated top shelf liquors and American beer and still had to tip to get it.We also encountered that the upgraded bar in our room was nothing more special than any other wet bar. We could not 'up' our order. I asked if they could skip the Coke's and just give us Corona's and was told no, each fridge gets the same. I also could not get any liquor in our fridge as I understood we could.Also, our friend's who are a bit more pickey eaters would encounter the eye roll or muttering in spanish when they would make a request like American cheese on their club sandwich, not Swiss. Once I ordered to Daiquiri's with Bacardi and after I corrected the guy to add Bacardi not the cheap stuff my friend said he mumbled something "American" and shook his head as I walked away.In our opinion, we paid to be able to make these decisions. lol To be quite fair, we encountered the biggest problems with some of the guys at the pool bar, snack shack, and the bar in the Tower section. The complete opposite occured to us when we went downtown. The service was extremely polite and we were pampered as if we had hundred dollar bills falling out of our pockets! lolNOW I must say, [...] was fantastic!!! We would give him a $5 tip pleasingly every other order just because he was so pleasant and always had a smile on his face! The guy in the hut by the Kayaks was also extremely nice! We also had a nice bartender in the lobby bar. For whatever reason, it generally seemed to be the elder bartenders that were grouchy. Most of the younger guys and the ladies were very nice.We were very pleased by the events coordinater in the pool area. This guy is a riot! We looked forward to seeing this guy Every Day! We loved our afternoon water volleyball!!! lol They also would set up a big buffet on the lagoon beach and play baseball or football on a huge screen every night.The employees that were good (95%) did a gr...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Couples

Nightlife tip, Short Walk

One tip I must make is to skip the resort restaurants/bars and walk 10 minutes downtown. That is where excellent food and spectacular nightlife is to be had! Senor Frogs had a Halloween party we will never forget! If you are looking to have fun, downtown is the place to go!


Expand full review

Score

4 out of 5

Quick tip

2nd visit - Will definitely be back.

spiker007 Nov 3, 2009

Would recommend to a friend!

This is our second trip to Dreams Cancun with a group of 9 friends. We were there previously in 2006. We enjoy this resort ... very much due to its perfect location with 2 beaches to choose from. The eternity pool was a favorite among all of us. The rooms were very clean and the staff was very accomodating and friendly. The bartenders were very friendly and made sure we were consistenly taken care of. Our favorite restaurant was the Seaside Grill by the private, quieter beach. We loved eating there for lunch and dinner and were never disapointed. The Oceana restaurant (seafood restaurant) on the otherhand was awful. The portions were extremely small and not tasty at all. All 9 of us agreed that it was the worst restaurant on the resort by far. Himitsu (asian/sushi) was "just okay"...not spectacular, not awful, but to be truthful, the appetizers were better than the main meals and sushi. The buffet was great for breakfast, and pretty good variety for lunch as well. We had dinner there once which was again disappointing - they need to upgrade their dinner buffet. Overall, you cannot beat the ocean-front rooms, the views are spectacular and the resort is very clean. They may need to upgrade some fixtures eventually as it looked a little more run down from 2006 yet, still a very good resort for all. We are definitely planning on going back however hopefully they will upgrade their menus and actually taste the food they are serving.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Friends

Dining tip, In Hotel

Seaside Grill by the private beach is the best on the resort. The filet mignon was excellent for dinner. their lunch menus are very good too. Their bar actually makes better drinks that the other 2 bars by the other beach.


Expand full review

Score

4 out of 5

Very Nice Resort

John Oct 31, 2009

Would recommend to a friend!

The hotel was very nice with very friendly staff. Waiters and bartenders were topnotch. There was opportunity to be in a busy ... or private area during the day. Off site trips activities were readily available. Night entertainment could be improved; however, it was off season, so we didn't expect all that much, which was the case.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

great

whitey Oct 31, 2009

Would recommend to a friend!

The hotel was great. The food was excellent. We rarely left the hotel except for two trips out of a 6 night stay. Dolphin ... swim at the hotel along with snorkel and scuba. No complaints. Will be planning a trip back in two years.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping tip, Short Drive

Drive out of the immediate downtown area and head back up towards bubba gumps for better shopping and the plazas.


Expand full review

Score

4 out of 5

Quick tip

MY CANCUN HOME

YOUKY Oct 29, 2009

Would recommend to a friend!

HAVE BEEN TO THIS HOTEL A NUMBER OF TIMES AND FOUND THAT DO TO LOW POPULATION THE PLACES TO EAT WERE ROTATED (NOT ALL OPEN AT ... ONE TIME).BUT AS ALWAYS THE FOOD WAS EXCELLENT AND ALL TOP GRADE DRINKS. THE BEACH THE BEST IN CANCUN.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Recreation/Attractions tip, Short Walk

DON'T GO ON THE GLASS BOTTOM BOAT. SEA SICKNESS PILLS IF YOU MUST.


Expand full review

Score

5 out of 5

Quick tip

Definitely a Dream come true

StlCards10times Oct 28, 2009

Would recommend to a friend!

We had stayed at this resort in May of '08 and had such a wonderful experience that we thought we would try it again. This ... time was just as wonderful. The only thing to give a slight complaint about was that they did not have all four restaurants open each night, so we had to wait a few times to eat dinner, but this is their slow season, so it was somewhat understandable. Also, if you are looking for an outstanding beach, this is not the place. The beach was adequate, but the pools and lagoon areas more than made up for lack of great beach.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Nightlife tip, Short Walk

All the hot night spots are about a 10 minute walk, as well as some good shopping for souvenirs. A higher end mall is just a short cab or bus ride away.


Expand full review

Score

4 out of 5

Quick tip

Great hotel!!

Dodge Oct 27, 2009

Would recommend to a friend!

Me and my boyfriend are in our mid-twenties and we stayed at Dreams in October. The location of the hotel was perfect, 5 ... minute walk to the main strip of bars, restaurants & shops. Our room viewed the dolphins, which was beautiful and fun to watch. The staff was very friendly and professional and the security was strict, they would not let you in the hotel without a name and room number. The food was decent, you had a variety of different restaurants to choose from each night. The only thing we would have wanted was a bigger beach and pool. But other than that we had a great trip, highly recommend this hotel (especially the spa)!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples

Nightlife tip, Short Walk

Do the party hopper tour-crazy bars and tons of fun!


Expand full review

Score

4 out of 5

Good Family Vacation

Tim Oct 27, 2009

Would recommend to a friend!

Very nice stay, very friendly and attentive staff. Only complaint would be advertised resturants were only open a few days ... during the week, limiting dining selections to the Buffet and one or two restaurants. However, food was very good.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family


Expand full review


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Money savers tip

Stay away from the taxis! Buses are great!

--Lizard, Abbotsford,British Columbia Nov 22, 2009

Dining tip, In Hotel

Average food and watered-down drinks. Restaurants had limited hours but wait staff were approachable and friendly. 24-hour room service is provided free of charge for common fast food items.

--Andrew, Denver, CO Nov 21, 2009

Recreation/Attractions tip, Long Walk

You can walk to Playa Del Tortuga and catch a ferry to the Isla Morjeras for a day trip. It is a fun, small island with a nice beach, plenty of shopping, zip line tours and a bunch of fun, cool, local restaurants and bars. We rented a scooter for $21 USD for the entire day and drove all the way around the small island stopping for food and cervecas along the way and had a blast. Made for a great (cheap) day trip and was something different than just hanging by the pool all day.

--Dylan's Girl, San Jose, CA Nov 21, 2009

Shopping tip, Short Walk

Check out the jewelry store Sebastian in the mall across from the Riu. Very reasonable prices were marked & the quality is excellent. No pushy sales!

--Geezers, Wisconsin Nov 14, 2009

Nightlife tip, In Hotel

You had the freedom to go into the Jacuzzi all night long and there were two bars open after 10pm.

--Dolphin, San Diego Nov 13, 2009

Money savers tip, Short Walk

Take the bus wherever you go. I never felt unsafe for one minute. It is only 7 pesos or .50 cents

--Shari, Maine Nov 12, 2009

Recreation/Attractions tip

Long story short, we attended church on a Sunday that we were there. We met a member who was a tour guide for Chichen Itza and Tulum. We ended up renting a car from Avis at the resort and our guide, met us at the hotel and our little adventure began. We totally lucked out meeting him, because he was able to give us so much information about the ruins and the history in the area. He also took us to a cenote which we swam in, which was awesome. We drove him home in the evening and were able to meet his family, which was very cool. It was a full day, but was one of the highlights of our trip. I would definitely recommend visiting the ruins, make sure to go with a guide though, (they have tours thru the hotel that you can sign up for or if you go to church maybe you'll luck out like we did:) because unless you are a Mayan history buff, you will totally miss out on the history of the people and the symbolism on the ruins. Have fun!!

--Kimmy, Moses Lake, WA Nov 10, 2009

Nightlife tip, Short Walk

alot to do outside resort within walking , taxi within 5 miles is only $8 per car

--d, ny Nov 9, 2009

Nightlife tip, Short Walk

One tip I must make is to skip the resort restaurants/bars and walk 10 minutes downtown. That is where excellent food and spectacular nightlife is to be had! Senor Frogs had a Halloween party we will never forget! If you are looking to have fun, downtown is the place to go!

--Eric, Hanover, PA Nov 4, 2009

Dining tip, In Hotel

Seaside Grill by the private beach is the best on the resort. The filet mignon was excellent for dinner. their lunch menus are very good too. Their bar actually makes better drinks that the other 2 bars by the other beach.

--spiker007, New Jersey Nov 3, 2009

Shopping tip, Short Drive

Drive out of the immediate downtown area and head back up towards bubba gumps for better shopping and the plazas.

--whitey, niantic,ct Oct 31, 2009

Recreation/Attractions tip, Short Walk

DON'T GO ON THE GLASS BOTTOM BOAT. SEA SICKNESS PILLS IF YOU MUST.

--YOUKY, VINCENNES ,IN Oct 29, 2009

Nightlife tip, Short Walk

All the hot night spots are about a 10 minute walk, as well as some good shopping for souvenirs. A higher end mall is just a short cab or bus ride away.

--StlCards10times, Indianapolis, IN Oct 28, 2009

Nightlife tip, Short Walk

Do the party hopper tour-crazy bars and tons of fun!

--Dodge, Chicago, IL Oct 27, 2009

Money savers tip

There are many companies that want you to purchase tickets for area attractions from them. They are costly since you have to pay for transportation as part of the package & that cost is per person. We rented a car from the hotel (Avis) for $159 for 3 days and bought tickets at the parks. Example Xcaret ticket at the park is $69 ea. If you buy from vendor in advance, tickets are no less than $99 ea. then cost of transporation of at least $50 per person. If you go to more than 1 park the savings is worth the car rental. Plus you can decide when you leave the hotel and what time you want to leave the parks.

--Joy, Pennington, NJ Oct 23, 2009

Shopping tip, Short Walk

If you want to buy souveniers don't do it at the hotel giftshop. Walk out the main entrance and stay to your left. A little ways down you will see a mall. There are great prices and you can get a lot for very little. We bought 3 t-shirts for 12.00.

--married couple in michigan, Michigan Oct 23, 2009

Nightlife tip, In Hotel

There is something going on each night at the resort. Just ask any staff member and they will direct you to it. You do not need to leave the resort to have fun.

--Lance, Springfield, PA Oct 21, 2009

Recreation/Attractions tip, In Hotel

Swim with the dolphins! It's pricey, but a once in a lifetime experience, especially for kids.

--Jack Burro, Nashville, TN Oct 12, 2009

Dining tip, In Hotel

Avoid the World Cafe @ dinner...it's very mediocre and buffet style.

--sunnigrl029, Orlando Oct 7, 2009

Dining tip, In Hotel

The hotel has dress codes for its dining areas. So check to be sure that you have the required types of clothing for the restaurants you want to visit. I ended up wearing the same trousers for a couple of nights each because of this. But that didn't diminish my enjoyment of the food!

--Eric, Papillion, NE Oct 6, 2009

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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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