Hotel Overview
Wonderful getaway
We just returned from 3 nights at the Crown Paradise, and it wasn't enough! We had a fantastic view...
See full review
-
MN girl
- Jan 24, 2012
Cancun Getaway
I really had a good time at the Crown Paradise! All-inclusives can be hit or miss, but this one was...
See full review
-
Arta202
- Jan 20, 2012
Cancun resort with Caribbean views and a boatload of amenities
Crown Paradise Club is an all-inclusive resort located on the Caribbean Sea. The high-energy, family-friendly beach resort has seven restaurants and eight bars. Notable family-friendly amenities include a mini club with pirate-themed water park and organized activities. Grown-ups vacation in style, too, with pool tables, a fitness center and adults-only areas, such as a disco. The hotel is close to Cancun shopping, sightseeing and nightlife. There is an on-site spa, and guests receive unlimited rounds at Cancun Golf Club.
Highlights
- Unlimited, complimentary 18-hole golf at the Cancun Golf Club at Pok-ta-Pok during stays, plus on-site mini golf
- Programs for babies, children and teens, as well as nightly theme shows
- Indulgent spa offering hydrotherapy treatments, Swiss and Scotch showers and massage therapy (fees apply)
Rooms
There are a total of 618 guest rooms at the Crown Paradise Club. Rooms with either a king or two double beds -- and, in some cases, bunk beds -- are situated in two curvaceous seven- and-eight-foot towers. All are outfitted with private balconies overlooking the ocean, 24-hour room service, cable TV, in-room safes and telephones with voicemail. Crown club rooms also have double Jacuzzis, mini bars, bathrobes and slippers.
Dining
Seven restaurants range in style and include Japanese, French, Mexican and Italian. There is an "old west"-inspired steakhouse with mechanical bull. Several beach bars offer open-air relaxation, while a sophisticated lobby bar fosters special occasions.
Recreation
Abundant activities are available on the grounds of the Crown Paradise club, including aerobics, basketball, tennis at two lit courts, snorkeling and scuba diving demonstrations. A mini golf course is open daily, and there is a game room as well as nightly theme shows. Guests also receive complimentary rounds of 18-hole golf nearby.
Transportation
- Cancun International Airport (8 mi/ 12.8 km)
Attractions
- Hilton Cancun Golf Club (Across the street)
- AquaWorld Marina (1.9 mi/ 3 km)
- Breathing Observation Bubble (4.1 mi/ 6.4 km)
- Cancun Golf Club (5.1 mi/ 8.2 km)
Business
- More than 20,000 square feet of flexible function space in five meeting rooms
- Business center
Crown Paradise Club - All Inclusive Rooms
- Deluxe Room
- Our deluxe rooms offer ample space and a beautiful view of the Caribbean from a private balcony.
Also features cable TV, clock radio, hair dryer, telephone with voice mail, safety deposit box and one king bed or two double beds. - Crown Club Room
- For an extra special getaway, stay in our adults only Jacuzzi rooms featuring a private lounge, in room mini bar and lots of extra little treats that will satisfy the most discriminating traveler.
Great for honeymooners or simply a romantic escape.
Features all the amenities of the standard room plus a double Jacuzzi, mini bar, CD stereo system, coffee service, make up mirror, bathrobes and slippers, private concierge, private check in, continental breakfast and afternoon cocktail in Crown Club Lounge. Fresh flowers, sparkling wine and fruit basket upon arrival, and one lunch on Cancun Queen Lagoon Cruise (Tuesdays). - Family Deluxe Ocean View with Terrace
- Ocean view with balcony guaranteed. These rooms are only available with a king size bed and three bunk beds.
Amenities included: Mini bar, In room Safety box, Coffee Maker, Telephone with voice mail, Alarm Clock & Radio, Iron & Ironing board, Cable TV with remote control and pay per view service, Bathroom with shower and tub, vanity mirror and hair dryer.
Capacity: Sleeps up to 2 adults and 3 children under 12 years. (No extra beds)
Hotel Map
KM 18.5 - Hotel Zone, Cancun, 77500
- Area served
- Cancun - Mexico
- Nearby airports
- Cancun Airport - 8 miles
- Area description
- Cancun offers hundreds of exciting options for a picture-perfect vacation: sports buffs, archaeology lovers, and marvelous expeditions through our colorful past.
Amenities
- 24 Hour Room Service
- Babysitting/Child services
- Bar/Lounge
- Barber/Beauty Shop
- Business center
- Concierge
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Elevators
- Fitness center
- Fitness center or spa
- Free parking
- Gift Shop
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Indoor Pool
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- Outdoor Pool
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Spa services
- Tennis
- Tour Desk
- Wireless Internet
Dining
- La Palapa
- Food court style buffet with lots of variety. Open for breakfast, lunch and dinner.
- Snack Mid Way Stop
- For the late nighters who enjoy hot snacks.
- Fijuyama
- Japanese Restaurant open for lunch. 12:00 - 5:00 PM
- Los Gallos
- Enjoy local delicacies in this authentic Mexican restaurant while listening to live Mexican music. A la Carte Dinner,reservation required.Dress Code: Resort Casual Dess COde: Resort Casual
- Fisherman's Seafood
- For the seafood lover in all of us. A la Carte dinner.reservation required. Dress Code: Resort Casual
- Snack La Concha
- Fresh deli items served up on fresh baked bread or croissants.
- La Piazza
- A piece of Italy in Cancun! A la Carte dinner,reservation required.Dress Code: Resort Casual.
- Wayne's Boots
- Our southwestern style steakhouse with a mechanical bull. Family fun for everyone! A la Carte Dinner, reservation required. Dress Code Resort Casual
- Sans Soucis
- For an unforgettable dining experience for our adult guests. A la Carte Dinner, reservation required. Dress Code: Elegant Resort.
Meeting facilities
- Meeting Info
- We work hard so you do not have to! Please allow us to assist you to organize your meetings, conventions or private events. Over 20,000 Square feet of functional space in five meeting rooms
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (166)
Ratings and reviews for Crown Paradise Club - All Inclusive
- All travelers (166) 3.6 / 5
- Business (2) 4.5 / 5
- Couples (79) 3.7 / 5
- Families (54) 3.7 / 5
- Friends (21) 3.2 / 5
- Singles (9) 3.1 / 5
- L.G.B.T. (1) 3 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.3
- Room comfort:
- 3.9
- Location:
- 4.1
- Value:
- 4
77%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Wonderful getaway
We just returned from 3 nights at the Crown Paradise, and it wasn't enough! We had a fantastic view from our 8th floor room. Food was quite good - better than you'd expect for what you pay. We did not have any trouble with timeshare sales. Staff was terrific! Beach was wonderful. We enjoyed the pools and the beach. Only complaint is the entertainment is very loud by the main pools, so it is harder to relax. Not a problem on the beach or the adults only pool. We still enjoyed the main pools, but the volume could have been turned down some.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Cancun Getaway
I really had a good time at the Crown Paradise! All-inclusives can be hit or miss, but this one was really good. The highlights: the food is pretty good, and there is plenty of variety (in the buffet there is a variety in the main area, but it also has stations for either Italian, Mexican, Asian, and a Deli), the specialty restaurants are good too (we ate a Wayne's Boots and La Piazza - both good), there are more than enough chairs and space at the beach and at the pools (the adult pool was our favorite), there are tons of activities and it is easy to get around Cancun because the bus stop is right outside the door. I'll definitely go back again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
You can reserve the specialty restaurants in advance if you contact the concierge and e-mail your reservation request.
Reviewer score
Would recommend
First time visiting an all-inclusive
This is the first time visiting an all-inclusive resort for my girlfriend and I, and we had a GREAT time! I could imagine that it may not be a 5-star resort, but nevertheless we had little to complain about. The food at the fancy restaurants were very good. Food at the buffet restaurant was hit or miss... but still not bad at all. Drinks seemed a bit watered down, which is probably a good thing so that you don't drink yourself sick! Water in the hotel didn't give us ANY stomach problems at all, so don't fret about brushing teeth with tap water, or having ice in your drinks or anything like that. Also, the staff there was always very helpful. If you can find a good deal, I recommend this place!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Not Applicable
If you are offered a free "Sunset Cruise Package", please, PLEASE, do not bother going to it! Pretty much just a sales pitch to try to get you to purchase some other tours. And it drops you off at Senhor Frogs, which is just a major tourist trap!
Reviewer score
Would recommend
good for the price
food the same everyday, reservations are inconvenient to make if you have planned any excursions, Been several times to this location over the years, it is starting to show its age..Pools ice cold except the kids pool, beaches have been repaired nice, outside food joints are closing to early compared to previous visits
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Money-saving tip:
Not Applicable
Chechen itza, id skip go to Coba!
Reviewer score
Would not recommend
Just tolerable...
Hotel was very clean. The room and view (5th floor) were very nice. Staff was nice and most of the time helpful. Everyone was very friendly. Maid service was prompt and good. The food was not very good at all. Christmas Eve, the food was the best in the main food lobby. Ate at all the hotel's restaurants. Only the Mexican food was fairly good. The Italian was horrible. Room service was decent (food) but timeliness was lacking (took an average of 1 hour). The Chinese food next to the pool area was very good but you had to wait about 20-30 minutes. The inclusive golf course was perhaps the worst course I played on. Half of the fairways were partially flooded (poor drainage). The bunkers were almost solid rocks and shells or flooded. Overall, fairly disappointed for the price, but the employees were nice and the hotal was clean and in great shape. Hotel was good for families, but if you are a single adult this is not the hotel for you.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 1
Dining tip:
Short walk from hotel
The Chinese food next to the pool area was very good but you had to wait about 20-30 minutes. Eat there before 3 or the shrimp and calamari will be gone.
Reviewer score
Would recommend
Great Family Hotel, Fabulous Location & Value
The staff was fabulous and friendly! This is a great hotel at a great value for families with kids. We stayed 5 days and had a great time. The location was perfect, right on the beach. The good - location, all inclusive, kids play area, food was good - fresh fruit at every meal. If you asked for something they got it for you. Staff is very friendly and out going. They want to make your trip very good. Very kid friendly and geared toward families. Things to consider: acoustics in the main tower were bad. We could hear what was going on from the 7th floor. - Beds were a bit hard. Tips: - email your restaurant/spa reservations to the hotel about a week in advance. - Ask for a room on higher floor or not in the main tower - If you want premium liquor, just as for it. - Tip. if you want good service, Tip. The average wage in Mexico very low about $13k (gdp per capita)
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
email the hotel about a week in advance to get your reservations at the a la carte restaurants
Reviewer score
Would not recommend
Not what I expected
The Hotel itself was great and the staff was great. The room views were also great. Its exactly what they state that every room has a ocean view. The down side to it all that would have made it fantastic was its food. Wow I really don't know what to say other than it was terrible food. There were only 2 places that had decent food and that was The Steakhouse and that you had to make reservations and the other was the Chinese/ sushi place that was only open from 12 till 5 and there was always a line at this place. My husband and I read the reviews and there were more good than bad but when I tell you that the food was not good, I do mean not good. The drinks were ok nothing great there either. Wish that they had more booze to choose from but there was no top shelf alchole there. The employees were fantastic, they were always there to help the best that they could, also be ware that this is a place that wants you to join there club and it is not cheap. Did we join NO and I really believe that its not worth what they want you to pay for this club either.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 2
Sightseeing tip:
In Hotel
Xplor, great thing to do outside the hotel. Its an all day activity and would do this again in a heart beat.
Reviewer score
Would recommend
bad drinks
it is in the average of other resorts. not much to say. Not good for LGBT, full of kids
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Great Family Vacation
I've been before in other all-inclusive resorts in Mexico, but for the price you pay you can't get any better. I went with my wife, two-year-old son and my in-laws. All of us enjoyed our 6 nights over there. They have 6 great restaurants (including French, Steakhouse, Italian, Seafood, Chinese, and Japanese) plus the buffet. 5 swimming pools (including one for adults only).Kids enjoyed a lot, there are activities and water playground pool and a very fun water slide pool. Beach is is wide and clean. You have free room service. Food and Drinks are great. But the best part is the service they are always friendly trying to help you out. All the family came back very happy and relaxed
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Dining tip:
In Hotel
Do not miss the French Restaurant......excellent food and great service. Children are not allowed in this restaurant but you can use the child care services that are free!
Reviewer score
Would recommend
Nice Resort
This resort is a great place to stay. Very nice beach when compared to other resorts, nice looking resort and very good amenities, nice food and most of all very good and courteous staff with excellent activities.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Entertainment tip:
In Hotel
Nice Beach, Good pools and excellent food
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