$280 Avg/night
Rate and special offer based on Check-in: May 22, 2015 Check-out: May 25, 2015

Crown Paradise Cancun - All Inclusive

3 stars
View map of KM 18.5 - Hotel Zone, Cancun, 77500

Hotel Overview

Reviewer score
3.6
out of 5
289 reviews
Great time.

We had a great time. Very family oriented. A lot of younger kids around. It was busy while we were... See full review

  • Matthew R.
  • Apr 6, 2015
Cancun trip

The hotel was a fabulous experience! I stayed in the adult only section and I had access to the... See full review

  • Richard D.
  • Mar 26, 2015
Cancun resort with Caribbean views and a boatload of amenities

Crown Paradise Club is an all-inclusive resort located on the Caribbean Sea. The high-energy, family-friendly beach resort has seven restaurants and eight bars. Notable family-friendly amenities include a mini club with pirate-themed water park and organized activities. Grown-ups vacation in style, too, with pool tables, a fitness center and adults-only areas, such as a disco. The hotel is close to Cancun shopping, sightseeing and nightlife. There is an on-site spa, and guests receive unlimited rounds at Cancun Golf Club.

Highlights
  • Unlimited, complimentary 18-hole golf at the Cancun Golf Club at Pok-ta-Pok during stays, plus on-site mini golf
  • Programs for babies, children and teens, as well as nightly theme shows
  • Indulgent spa offering hydrotherapy treatments, Swiss and Scotch showers and massage therapy (fees apply)
Rooms

There are a total of 618 guest rooms at the Crown Paradise Club. Rooms with either a king or two double beds -- and, in some cases, bunk beds -- are situated in two curvaceous seven- and-eight-foot towers. All are outfitted with private balconies overlooking the ocean, 24-hour room service, cable TV, in-room safes and telephones with voicemail. Crown club rooms also have double Jacuzzis, mini bars, bathrobes and slippers.

Dining

Seven restaurants range in style and include Japanese, French, Mexican and Italian. There is an "old west"-inspired steakhouse with mechanical bull. Several beach bars offer open-air relaxation, while a sophisticated lobby bar fosters special occasions.

Recreation

Abundant activities are available on the grounds of the Crown Paradise club, including aerobics, basketball, tennis at two lit courts, snorkeling and scuba diving demonstrations. A mini golf course is open daily, and there is a game room as well as nightly theme shows. Guests also receive complimentary rounds of 18-hole golf nearby.

Transportation
  • Cancun International Airport (8 mi/ 12.8 km)
Attractions
  • Hilton Cancun Golf Club (Across the street)
  • AquaWorld Marina (1.9 mi/ 3 km)
  • Breathing Observation Bubble (4.1 mi/ 6.4 km)
  • Cancun Golf Club (5.1 mi/ 8.2 km)
Business
  • More than 20,000 square feet of flexible function space in five meeting rooms
  • Business center
Policies and Fees
  • Kids Paradise will be closed on 17-27 Sep 2014 due to maintenance. Crown Club Tower Floor will be under renovation from 22 Sep to 03 Dec 2014. The Coco Loco pool will be closed from 29 Sep to 18 Oct 2014 and the Concha Pool will also be closed on 10-24 Nov 2014 due to renovations. 
  • The following restaurants will undergo maintenance on the following dates: La Palapa (29 Sep to 12 Oct 2014), La Piazza (13-18 Oct 2014), Trafalgar Bar (13 Oct to 01 Nov 2014), Los Gallos (20-25 Oct 2014), Waynes Booths (10-18 Nov 2014) and Fisherman's (19-26 Nov 2014).

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Crown Paradise Cancun - All Inclusive Rooms

Deluxe Room
Our deluxe rooms offer ample space and a beautiful view of the Caribbean from a private balcony.
Also features cable TV, clock radio, hair dryer, telephone with voice mail, safety deposit box and one king bed or two double beds.
Crown Club Room
For an extra special getaway, stay in our adults only Jacuzzi rooms featuring a private lounge, in room mini bar and lots of extra little treats that will satisfy the most discriminating traveler.
Great for honeymooners or simply a romantic escape.
Features all the amenities of the standard room plus a double Jacuzzi, mini bar, CD stereo system, coffee service, make up mirror, bathrobes and slippers, private concierge, private check in, continental breakfast and afternoon cocktail in Crown Club Lounge. Fresh flowers, sparkling wine and fruit basket upon arrival, and one lunch on Cancun Queen Lagoon Cruise (Tuesdays).
Family Deluxe Ocean View with Terrace
Two level Ocean view room with 2 full bathrooms. Lower level has 1 double bed and triple bunk bed. Higher level has 1 king bed, mini bar (restocked daily with water, soft drinks and juices), safety deposit box, iron and ironing board. Each level has satellite TV and A/C and telephone with voice message.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Indoor pool
General
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Playa Delfines: 0.6 mi
  • Wet'n Wild Cancun: 2.4 mi
  • Dolphinaris Cancun: 2.4 mi
  • Avenida Kukulkan: 2.9 mi
  • Riviera Cancun Golf: 3.8 mi
  • Interactive Aquarium: 3.8 mi
  • El Rey Ruins: 3.9 mi
  • Playa Tortugas: 6.5 mi
  • Museo Maya de Cancun: 6.6 mi
  • Dubai Palace Casino: 6.7 mi
  • Avenida Tulum: 7.8 mi

Dining

La Palapa
Food court style buffet with lots of variety. Open for breakfast, lunch and dinner.
Snack Mid Way Stop
For the late nighters who enjoy hot snacks.
Fijuyama
Japanese Restaurant open for lunch. 12:00 - 5:00 PM
Los Gallos
Enjoy local delicacies in this authentic Mexican restaurant while listening to live Mexican music. A la Carte Dinner,reservation required.Dress Code: Resort Casual Dess COde: Resort Casual
Fisherman's Seafood
For the seafood lover in all of us. A la Carte dinner.reservation required. Dress Code: Resort Casual
Snack La Concha
Fresh deli items served up on fresh baked bread or croissants.
La Piazza
A piece of Italy in Cancun! A la Carte dinner,reservation required.Dress Code: Resort Casual.
Wayne's Boots
Our southwestern style steakhouse with a mechanical bull. Family fun for everyone! A la Carte Dinner, reservation required. Dress Code Resort Casual
Sans Soucis
For an unforgettable dining experience for our adult guests. A la Carte Dinner, reservation required. Dress Code: Elegant Resort.

Meeting facilities

Meeting Info
We work hard so you do not have to! Please allow us to assist you to organize your meetings, conventions or private events. Over 20,000 Square feet of functional space in five meeting rooms

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Crown Paradise Cancun - All Inclusive

Overall score

3.6 / 5
5.01.0
289 out of 289
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
3.7
Location:
4.1
Value:
4

75% would recommend to a friend.

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Review of Crown Paradise Cancun - All Inclusive

Reviewer score

4
5.01.0
Coloda
Business
Saint Clair Shores
Apr 15, 2015

Perfect Getaway for family with small children

What a wonderful experience our stay was at Crown Paradise. The staff was wonderful especially in the Baby's Paradise and Children's Paradise. BARBRA was wonderful with my 1 1/2year old and I felt very comfortable leaving him in her care. My 6year old loved the water park and activities. There is always something to do with our small children as a family or just if we wanted alone mommy daddy time. Location was great. Just across the road is a great Ruin (El Rey) you should check it out. We could also easily hop a bus right out front and head into town for about a $1 a person. We loved the choices for The evening specialty restaurants (reservation required). A lot of choices at the buffet Breakfast, lunch, and Dinner. Chinese and sushi restaurant open for lunch.(Great!) Snack bar great! We're so happy with our stay. Such a great value for all you get. especially with children. The staff were always working hard from the front desk to maintenance fresh painting, building or just making sure you are happy. Thank you to BARBRA again in Baby Paradise and JENNY who supervised. As well as all of the wonderful people who took such wonderful care of all the children. ROGER at the Pool bar. SHADIA who helped with all our customer service emails. She was Very prompt! I'd love to name every staff member just to thank them for helping build wonderful memories with family. Thank You Crown Paradise!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Crown Paradise Cancun - All Inclusive

Reviewer score

5
5.01.0
Matthew R.
Business
Bath
Apr 6, 2015

Great time.

We had a great time. Very family oriented. A lot of younger kids around. It was busy while we were there but didn't feel overcrowded. Missing things for kids 12-17 to do. All the organized activities were over taken by the younger kids. Staff was always pleasant. Food was good. The restaurant had good food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Crown Paradise Cancun - All Inclusive

Reviewer score

5
5.01.0
Richard D.
Business
Greenville
Mar 26, 2015

Cancun trip

The hotel was a fabulous experience! I stayed in the adult only section and I had access to the concierge on the 8th floor. It was a nice luxury. The food was better than I have have had in other all inclusive resorts and the activities were also much better. You will enjoy this resort! I did travel with another family.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crown Paradise Cancun - All Inclusive

Reviewer score

5
5.01.0
Shirish P.
Business
N/A
Mar 26, 2015

Lovely Trip

The hotel was lovely, the staff where very friendly, the service provided was excellent and the food and drinks provided was great overall experience was very good and would recommend all going on a family holiday with kids to chill out and have a great time this is the place to go even thou i never went with family the environment is more family and couple friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Crown Paradise Cancun - All Inclusive

Reviewer score

4
5.01.0
Melissa H.
Business
N/A
Mar 22, 2015

Caters to families

We loved it for our family of four (6 and 10 yr old children). Lots to do and lots of ways to relax. Easy to navigate, plenty of options, clean, friendly and good service. The dinner reservation plan is silly but works if you remember to do it. The buffet is fine too though and has great options for made to order items. It gets pretty busy at bfast time. I wish the rock wall and zipline were open more than just 2 hours/day. Bring your own larger cups. Tip to get more liqour in them, but if you're drinking a big cup all day long, limited liquor is probably a good idea! The pools were still a bit chilly in mid-March but the weather at that time of year is wonderful. One heated pool might be nice. Don't leave your towel on a chair to reserve it, even though space is limited, it can/will get stolen.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crown Paradise Cancun - All Inclusive

Reviewer score

5
5.01.0
April L.
Business
N/A
Mar 21, 2015

Pretty good

I expected better food but can't complain about the stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crown Paradise Cancun - All Inclusive

Reviewer score

5
5.01.0
Andrew W.
Business
N/A
Mar 19, 2015

great place for kids

Great place to take the kids. Beds were not comfortable though...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crown Paradise Cancun - All Inclusive

Reviewer score

2
5.01.0
DMITRY K.
Business
HOUSTON
Mar 10, 2015

Ridiculous family trip

This hotel is simply ridiculous. We've chosen it because it was indicated as a family friendly hotel and therea are indeed a lot of kids there. But the hotel is not worth the money: first, you need to make reservations for everything (restaurants, kids club, etc.) if you didn't make a reservation at about 9am in the morning you will be enjoying the buffet for dinner. You have to make a reservation one day before the dinner, which means if you arrive after midday you will not be able to get to a restaurant for the first two nights. Parents are not allowed during the kids club night activities: why? They told me these were the rules. My older son is 3.5 and he is pretty shy, so he wanted me to stay close while other kids were dancing on the scene. The attendant approached me and asked to leave with my kid.. Next, I've seen this many times at traditional Eastern Europe destinations but didn't expect it to be in Mexico: most spots are taken even before you wake up and have your breakfast (and we woke up before 8am) - people just leave their towels on the spots and never show up during the day. Forget about the service if you don't pay tips. Make sure you have plenty of dollar bills: everywhere (even the luggage scales in the lobby is 10 pesos). Finally, this hotel is very noisy (we stayed in a left wing) and my kids couldn't sleep well before the midnight as the music outside felt like it was music inside. Don't recoomend to anyone with small kids.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Review of Crown Paradise Cancun - All Inclusive

Reviewer score

5
5.01.0
Yannick T.
Business
Lac-Megantic
Mar 9, 2015

HAD A REALLY GOOD TIME WITH MY FAMILY

Everything was perfect. The room was clean and the staff at the restaurants were very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crown Paradise Cancun - All Inclusive

Reviewer score

4
5.01.0
Alvin C.
Business
N/A
Mar 1, 2015

Not BAD

Rooms are clean, staff is friendly though perhaps not too attentive. Plenty of activities for children including a water park with slides and the rest. The beach at the hotel is great! White sandy beaches with turquoise water - just what you picture when you think of Cancun. The food at the all-inclusive restaurant is just okay. Not bad but not great. Overall, a good place for families as the dedicated activities for children will keep the little ones entertained while the adults enjoy some alone time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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