$68 Avg/night
Rate and special offer based on Check-in: Jan 15, 2015 Check-out: Jan 18, 2015

Celuisma Imperial Laguna

2 stars
Calle Quetzal 11 Club De Golf, Cancun, 77500
Hotel Overview
Reviewer score
2.5
out of 5
13 reviews
Good location and value

Eddy in reception was very helpful and spoke English - use the safety deposit box in reception.... See full review

  • Diamond Geezer
  • Feb 12, 2014
VERY CONFORTABLE

MY HUBBY AND I SPENT 10 PERFECT DAYS IN CANCUN, THE HOTEL IS IN THE PERFECT AREA ,JUST IN THE... See full review

  • PUNKINS
  • Jun 20, 2013
Celuisma Imperial Laguna Cancun is an intimate complex of 3 buildings, each with 3 floors, that surround a courtyard and freshwater swimming pool. The street in front of the hotel is uncongested and provides for easy exit and entrance. It is an easy walk to Kukulcan Boulevard. There is parking in front of the hotel. Oliver's Continental Palapa Restaurant and our dock, border the tranquil Nichupte Lagoon. Guests of Celuisma Imperial Laguna Cancun can access to the Celuisma Dos Playas and Celuisma Playa Caribe beaches with no extra charge.

Celuisma Imperial Laguna offers a restaurant. A complimentary breakfast is served each morning and a complimentary reception is also offered (may not be available daily). High-speed wired and wireless Internet access is available for a surcharge. For a surcharge, an airport shuttle (available on request) is available to guests. This Cancun hotel also offers an outdoor pool, tour/ticket assistance, and multilingual staff. Translation services and currency exchange can be provided. On site parking is complimentary. This is a Smoke-free hotel.

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Celuisma Imperial Laguna Rooms

Smart - Room
Smart Room offers 1 king bed or 2 double beds with air conditioning, balcony, ceiling fan, private bathroom, non-smoking rooms.smoke detectors .

1 king bed or 2 double beds. Cotton sheets. Access via exterior corridors. Balcony.Lake view only. Desk. Individually decorated. Individually furnished. Cable television service.Free internet Access in room .Cordless phone.wake up call Service. Stove-top. Private bathroom. Shower only. Complimentary toiletries. Wheelchair accessible. Hair dryer (on request). Iron/ironing board (on request). Air conditioning. Climate control. Window opens. Smoking permitted.
Classic - Room
Classic Room offers 1 king bed or 2 double beds with with air conditioning, balcony, ceiling fan, private bathroom, non-smoking rooms, smoke detectors .

1 king bed or 2 double beds. Cotton sheets. Access via exterior corridors. Balcony. Pool view and/or Garden view and/lagoon view . Desk. Individually decorated. Individually furnished. Cable television service.Free internet Access in room. Cordless phone.wake up call Service. Kitchenette. Cooking facilities. Stovetop. Refrigerator. Private bathroom. Shower only. Complimentary toiletries. Wheelchair accessible. Hair dryer (on request). Iron/ironing board (on request). Air conditioning. Climate control. Window opens. Smoking permitted.

Amenities

  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Solarium
Dining
Restaurant
Services
Laundry service
Doctor on call
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible parking

Nearby points of interest

  • Museo Maya de Cancun: 1.1 mi
  • El Rey Ruins: 1.6 mi
  • Interactive Aquarium: 1.7 mi
  • Playa Tortugas: 2.4 mi
  • Avenida Kukulkan: 2.7 mi
  • Dubai Palace Casino: 4.3 mi
  • Avenida Tulum: 4.7 mi
  • Playa Delfines: 5 mi
  • Wet'n Wild Cancun: 7.1 mi
  • Dolphinaris Cancun: 7.5 mi
  • Riviera Cancun Golf: 9 mi

Meeting facilities

Meeting Info
-

Dining

La Palapa Restaurant Balge
Open air Restaurant with the best view of the Hotel zone. Open daily from 7 am and serving Gourmet dishes and local specialties.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (13)

Ratings and reviews for Celuisma Imperial Laguna

Overall score

2.5 / 5
5.01.0
13 out of 13
Amenities:
2.3
Room cleanliness:
2.5
Hotel staff:
3
Room comfort:
2.8
Location:
3.3
Value:
3.2

54% would recommend to a friend.

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Review of Celuisma Imperial Laguna

Reviewer score

1
5.01.0
Jeanne loves mexico
Business
Eau Claire, Wisconsin
Nov 25, 2014

cancun trip

The room was a huge disappointment. There was no kitchenette as promised and when I mentioned it to the staff they showed me 5 other rooms that also didn't have kitchenettes. I finally gave up because there was nothing I could do about it. The room was dirty, the couch felt like I was sitting on a brick, and there was no parking. The pool was average at best. If you're looking for a hostile this is the place for you.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

Shopping tip: Short drive from hotel

The flea markets! Leave hotel, turn right on the main drag, go down about 2 miles on the right (across from Mcdonalds). Ask for Gabriel. He speaks English and has very fair prices!

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Review of Celuisma Imperial Laguna

Reviewer score

2
5.01.0
Studentusa93
Business
Detroit, MI
Oct 21, 2014

Don't expect anything special for this price.

Although hotel isn't very close to the beach, it's situated in the good location. Hotel is dirty. What's more, worms are in the room. For breakfast you have only a few things, everything is cold,even coffee. The service is okay, but some of the receptionists rude. You have to pay if you want to make a call.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Very good local restaurants!

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Review of Celuisma Imperial Laguna

Reviewer score

4
5.01.0
Diamond Geezer
Business
London, England
Feb 12, 2014

Good location and value

Eddy in reception was very helpful and spoke English - use the safety deposit box in reception. Room clean but tired and worn furnishing. Quiet but within walking distance of supermarket, cheap eateries, beach, shops, transport and nightspots. Need to run the shower hot water tap for at least 5 minutes before you get hot water. Book excursions through the woman in reception in mornings and save a fortune. Its excellent value for money for its two star rating if you are prepared to tolerate rooms a bit rundown..

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

12 minutes walk to ferry to Isla Mujeres in one direction and to the beaches and entertainment centre in the other. Bus stop close that for 9.5 pesos takes you anywhere in the 20km hotel zone or the Cancun town inland.

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Review of Celuisma Imperial Laguna

Reviewer score

4
5.01.0
PUNKINS
Business
TIJUANA B.C.
Jun 20, 2013

VERY CONFORTABLE

MY HUBBY AND I SPENT 10 PERFECT DAYS IN CANCUN, THE HOTEL IS IN THE PERFECT AREA ,JUST IN THE MIDDLE OF THE HOTEL AREA AND THE CENTER OF CANCUN . THE STAFF WAS VERY NICE AND THE ROOM WAS VERY CONFORTABLE, CLEAN TOWELS, WARM WATER AND GOOD AIR CONDITINER (ROOM 507) THE POOL WAS CLEAN. WE WILL GO BACK AND STAY IN THIS HOTEL AGAIN. CONTINENTAL BREAKFAST VERY GOOD. WE WENT TO ALL THA MAIN ATRACCTIONS (RENTED A CAR) .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

YOU COULD FIND THE SAME SOUVENIERS IN THE MERCADO 28 THAT IS IN THE CENTER OF TOWN AS IN THE HOTEL AREA MUCH MORE CHEAPER. TAKE THE BUS R2 FOR ONLY $8 PESOS IT WILL TAKE YOU THRU ALL THE HOTEL AREA.

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Review of Celuisma Imperial Laguna

Reviewer score

1
5.01.0
NJguy
Business
North Bergen, NJ
Aug 15, 2012

Cancun beautiful/hotel not that good

i knew from the begining that this was a 2 star hotel and to be honest i have to say that for the first 4 days we were getting what we paid for BUT on the 5 th day i had to go to theain desk to report that while we were out somebody search every single item we left in the room, including my wife's perfume and personal belonings..... really disapointed, i have to say that nothing was missing ( i guess because there was nothing with a real value to steal) but just the fact that someone search you baggage while your touring is not a good feeling, and when approched the front desk the person was not even taking my report as a real one, he was just stating that this kind of events does not happen in his place.... well, i know that for the most part there were other employees that really did their job and make us feel good at some point but things like this have to be reported to the public. I have to say that this is the first and last time that i will stay at this place, i rather pay more but not to have to experience this kind of things. Cancun is beautiful and we had a lot of family fun... we loved it and will be back some time in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Xcaret awesome eco park and beautiful dream place

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Review of Celuisma Imperial Laguna

Reviewer score

1
5.01.0
Chicomostok
Business
Chicago il
Aug 14, 2012

Bad bad hotel

Save your time and spend a little more money, no working pool wifi only on a 3 by 5 area. Left the hotel the same I got there had to paid more money to relocate, spend less before you get there.. I was being cheap not worth it. Skip this place trust me....

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Celuisma Imperial Laguna

Reviewer score

4
5.01.0
rosebuds
Business
Allentown, PA, USA
May 18, 2012

great getaway

clean room, great views, friendly staff. near beautiful golf course.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

close to heart of entertainment - beach, food and stores

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Review of Celuisma Imperial Laguna

Reviewer score

3
5.01.0
dhvanitpat
Business
West Lafayette, IN, USA
Mar 27, 2012

Perfect College Spring Break location

The hotel is very ordinary guesthouse like. Don't expect anything out of the world. You get a clean bed, a working AC, no curfew and a clean bathroom. It's perfect if you're on a budget or just need a place to crash. The hotel staff is really friendly, always a plus point. Tip the maid that cleans your room in the beginning of your stay. There's a 2 key locker inside the main office to keep your valuables. They also take care of your laptop if you want them to. The location is perfect. Small roadside food stalls right outside the hotel street. Supermarket and Pharmacy too. Busstop is 5 more minutes from the supermarket/roadside food stall area. Clubs are 15 minutes walking. All in all, a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Celuisma Imperial Laguna

Reviewer score

1
5.01.0
ron12
Business
NJ
Jan 11, 2012

cancun

Rooms were dirty.. half of equipments were broken.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Review of Celuisma Imperial Laguna

Reviewer score

1
5.01.0
Mosquitoe Friend
Business
San Leandro, CA, USA
Jan 3, 2012

Imperial Laguna

We had problems with the toilet flushing. It took them a couple of days to fix it correctly. The shower was cold. There were mosquitoes and red ants in my room. The bed sheets did not look clean. Things were old and outdated but that was okay. The location was great. The view was great also. I just really hated the ants and the mosquitoes in the room. The only time I was ever bitten in Cancun was in the hotel room around my ankles and legs. I had about 7 bits total. My roommate had none.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Always use public transportation because it was inexpensive and also was excellent. There were always buses coming by. Take R1 or R2 to downtown.

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