$88 Avg/night
Rate and special offer based on Check-in: Aug 29, 2014 Check-out: Sep 1, 2014

Bel Air Collection Resort and Spa Cancun - Adults Oriented

3 stars
Blvd Kukulcan km 20.5 Hotel Zone, Cancun, 77500
Hotel Overview
Reviewer score
3.4
out of 5
32 reviews
Cancun stopover

I,was so surprised when I checked into this hotel. the website photos don't do it justice. we had... See full review

  • SamW
  • May 3, 2014
best vacations ever!!

excellent service.!! the best on everything! : ) thank u everyone!! See full review

  • la loba
  • Aug 17, 2012
Tranquil hotel on a white sandy beach, great relaxing ambience and facilities

A peaceful, minimalist atmosphere greets guests at the holistic themed Bel Air Collection Hotel & Spa, which is decorated and furnished throughout according to chromotherapeutic principles. The location offers the best of both worlds, with vibrant shopping districts, tourist areas and nightlife of the Hotel Zone all close by, yet a wonderful oasis of calm to return to at the end of the day. Highlights include the Jacuzzi bar and infinity pool and the Collection Spa, where guests can pamper themselves with health and beauty treatments (fees apply).

3 Reasons To Stay:
  • Amazing location by the beach in the exciting Hotel Zone, just a short drive away from Plaza Kukulcan
  • Serene and restful accommodation designed around the theories of chromotherapy
  • Free wireless Internet access is available in all areas
Bel Air Collection Hotel & Spa Rooms

The Bel Air Collection Hotel & Spa guest rooms are light and airy, decorated in white with stylish red highlights. All the accommodations are designed with comfort in mind, with features including ultra plush duvets, quality mattresses and feather pillows. Many of the 155 rooms have views across the Nichupte Lagoon or the Caribbean Sea and all are fully air-conditioned to ensure maximum comfort. The whirlpool spa bath and complimentary bathroom products add to the sense of indulgence that the Bel Air Collection Hotel & Spa offers, and welcome amenities are provided on arrival. Suites are available, which offer additional services and facilities. Free wireless Internet is provided, and a flat-screen television and DVD player are a feature of every room.

Things To Do:
  • Cancun Jungle Tours (2 mi/3.3 km)
  • Aquaworld (2.9 mi/4.7 km)
  • Wet'n Wild Water Park and Dolphinaris (3.6 mi/5.8 km)
  • La Isla Shopping Village (5.3 mi/8.5 km)
  • Cancun Convention Center (6.4 mi/10.3 km)
  • Plaza Kukulcan (7.8 mi/12.5 km)
Policies and fees
  • Only children over 12 years old are allowed to stay at the Bel Air Collection Hotel and Spa 

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

21.0465 -86.7827
Area served
Cancun Airport: 8.5 Km/ 5.3 Miles 10 min.
Xcaret: 45 min
Xel-Ha: 55 mi
Tulum: 1.5 hrs
Chichen Itza: 2 hrs
Plaza Kukulcan: 5 min
Nearby airports
Cancun International airport.
Area description
Hotel Zone, Blvd Kukulcan Km 20.5, Cancun, 77500. Located within 10 minutes from the international airport of Cancun.

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Bel Air Collection Resort and Spa Cancun - Adults Oriented Rooms

Deluxe Sunset Lagoon View- European Plan
Deluxe Lagoon - European Plan offers one king bed or two double beds having down pillows with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6.
Deluxe Ocean European Plan
Deluxe Ocean European Plan offers one king bed or two double beds having down pillows with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6
Kool Lanais Jacuzzi Suite - European Plan
Kool Lanais Jacuzzi Suite - European Plan offers one king bed with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, Concierge service which includes a bottle of white sparkling wine and cheese tray to upon arrival, Slippers, Jacuzzi, Bathrobes. Aromatherapy Kit. DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities.
Deluxe Sunset Lagoon All Inclusive
Deluxe Lagoon All Inclusive offers one king bed or two double beds with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6
Deluxe Ocean All inclusive
Deluxe Ocean All inclusive offers one king bed or two double beds with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6
Kool Lanais Jacuzzi Suite - All Inclusive
Kool Lanais Jacuzzi Suite - All Inclusive offers one king bed with with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. First and second floors.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Solarium
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Parking

Nearby points of interest

  • Iberostar Cancun Golf Course: 1 mi
  • Playa Delfines: 1.3 mi
  • Dolphinaris Cancun: 2 mi
  • Wet'n Wild Cancun: 2.1 mi
  • Riviera Cancun Golf: 3.2 mi
  • Avenida Kukulkan: 3.5 mi
  • Interactive Aquarium: 4.5 mi
  • El Rey Ruins: 4.6 mi
  • Playa Tortugas: 7.1 mi
  • Dubai Palace Casino: 7.2 mi
  • Museo Maya de Cancun: 7.3 mi
  • Avenida Tulum: 8.4 mi

Meeting facilities

Meeting Info
-

Dining

Restaurant
The Bel Air Collection Hotel and Spa features three on-site restaurants, Azure which serves fusion dishes from breakfast until dinner, Ciao-Mexico which serves classic Italian dishes with a Mexican hint, the Sushi Bar, plus two bars, by the pool and the lobby where you can delight your taste buds with nice cocktails and drinks.
Bars
Jacuzzi Bar and Lounge Bar

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (32)

Ratings and reviews for Bel Air Collection Resort and Spa Cancun - Adults Oriented

Overall score

3.4 / 5
5.01.0
32 out of 32
Amenities:
3.4
Room cleanliness:
3.9
Hotel staff:
3.6
Room comfort:
3.8
Location:
3.8
Value:
3.7

75% would recommend to a friend.

Sort by:
Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
JMLAUNES
BARCELONA
Jan 15, 2013

The staff need to improve

The restaurant staff need to improve the client attention. Also the hotel need to expend more money in hotel maintenance.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
Fern FC
Monterrey, Mexico
Jan 12, 2013

Very golf place

The hotel is very well situated. The AC is very noise. The service is not very good. The restaurant is an opportunity area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
cliu017
Canada
Dec 31, 2012

a good hotel

quite clean. the location is a little bit far from the hotel zone center. No OXXO near the hotel. But the bus is quite convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
Noslar
Houston, Texas
Nov 19, 2012

Over all

The Hotel is older and does not require a act of congress to get access to the hotel and they don't nickle and dime you to death. It's a little far to most of the activities but you can alway take a taxi or bus of 8 pesos. Resturant needs a little help in the morning and a little slow but overall a good place to stay

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
4
Money-saving tip: Short walk from hotel

You can take the bus route #1 to some all the other parts of Cancun ie disco area, shopping - just to the bus stop and pay 8 pesos per person - great deal and they come frequently.

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
dmbrmb
Mexico City
Oct 9, 2012

great weekend

stayed at the Bel Air for a weekend, nice pool, nice rooms

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

5
5.01.0
la loba
lakewood wa
Aug 17, 2012

best vacations ever!!

excellent service.!! the best on everything! : ) thank u everyone!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
ny dan
new york
Aug 10, 2012

weekend trip

The staff at the hotel was nice. Everyone is always eager to help. The hotel has an all inclusive option which i did not go for on this trip. Drinks/food were charged to my credit card but were very inexpensive. The only draw back to this hotel would be the distance to the city but you get to see all of the sights on your way there. I had a great time and would return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Money-saving tip: Not Applicable

Use public transportation (bus) to go from place to place.

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
Paradisebound
Houston, TX
Jul 17, 2012

Relaxation

We had a great time but there were up/downs. It was all-inclusive but limitations included never having face or hand towels left by house keeping. I asked for them 2 days in a row then just gave up. Our room was hot and I also asked to have the air conditioning checked 2 days in a row. No luck. Drinks are really weak and mostly mixer, Just ask for shots, champagne, or beer not mixed drinks. Beer is limited to one kind as well. The wait staff at every resturant, bar, lounge etc was slow sometimes but great attitude and wanted to be sure you were pleased with the taste. Loved the food, especially dinner. For meals alone it was worth having all inclusive. We upgraded and paid extra for an ocean front room. Had to lay my head at the foot and look out otherwise all I saw was the hotel next door. So if you get and ocean front location, tip: make sure you are not on the end but in the middle for the best view. We also used their spa services for massages on the beach at night and wedding services to renew vows for a beach wedding. Both were great and well priced for the service. At the end of the day, we would stay again but change the room location, ensure there are towels of all sizes, and cool AC since it was hot during July when we went.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
5
Dining tip: In Hotel

There are 3 places to choose from at night and all are great!!

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

5
5.01.0
ben glo
dallas, tx
May 14, 2012

Honey Moon

Good customer service..!! perfect ocean view room. Had a great time...Did not like the food in the mexican and italian restaurant....everything else is perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

If you do not like the food ..you can goto McDonald near by. Use buses for transportation..its cheaper...9 pesos through out the hotel zone per person.

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
looking to relax
michigan
Feb 22, 2012

not like advertised

we chose this hotel based on the serenity and peacuful atmosphere that it boasted. The lobby was serene with calm music, water, and flowing drapes, but that was it. Saturday night there was a wedding and reception with loud music blaring outside our window by the pool all night long! Very stressful when I am here for a relaxing getaway. Staff were average. Signing the bills for every little thing (even though it was included and free) was annoying.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
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