$107 Avg/night
Rate and special offer based on Check-in: Jun 25, 2015 Check-out: Jun 28, 2015

Bel Air Collection Resort and Spa Cancun - Adults Oriented

3 stars
View map of Blvd Kukulcan km 20.5 Hotel Zone, Cancun, 77500

Hotel Overview

Ratings and reviews for Bel Air Collection Resort and Spa Cancun - Adults Oriented

Overall score

3.4 / 5
5.01.0
35 out of 35
Amenities:
3.3
Cleanliness:
3.7
Hotel staff:
3.6
Comfort:
3.7
Location:
3.7
Value:
3.6

71% would recommend to a friend.

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
C dawg
Business
Cancun, Mexico
Mar 21, 2013

Not too shabby

It was pretty good. The room looked nice and we had a view of the lagoon. The bed was super comfortable. The only problem was that the bathroom ceiling leaked for a few days and left a puddle of water on the bathroom floor. One guy said it was due to the humidity and the walls "sweating" naturally. But the last couple days of our trip the leaking stopped. I assume it was due to their not being an occupant above anymore. Perhaps some water pipe or the toilet leaked somewhere and it seeped into our ceiling. The beach was fantastic with great sand and great water and there's a pool right there on the beach side.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short drive from hotel

If renting a car, you may come across some person at a booth and they work for "Vida" or something like that. They do give you an offer to have some great discounts on some X-caret and Chichen-itza tours but you got to go to their hotel for a "short presentation" on what they're doing and how they're benefiting Mexico by creating more jobs and how we can help. It turns out it just was a timeshare presentation and they were trying to sell it to us. The timeshares seemed nice and they offered some good deals, but it was not for us. Just know what you're getting yourself into when you talk with one of these representatives. They never mention anything about a timeshare up front.

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
sandybrb
Business
toledo, oh
Feb 15, 2013

adult vacation

overall it was a good trip. the food was just decent with small portions and not much variety. the staff was always friendly. the room was beautiful. we had the jacuzzi suite. the hotel looks more run down than the pictures. there is no entertainment or activities so plan on doing nothing. also, the restaurant(s) are one place and everything is only open a few hours and not at the same time so you eat the same place every time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
Didier
Business
New York, NY
Feb 8, 2013

Not my style, but good if you are a party goer

Secluded, but nice room. Staff very so,so ! the champagne was not ready and the staff didn't care much, small beach area not much to do, but clean hotel though. Horrible Food!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
1
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Go to Playa del carmen :)

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
JMLAUNES
Business
BARCELONA
Jan 15, 2013

The staff need to improve

The restaurant staff need to improve the client attention. Also the hotel need to expend more money in hotel maintenance.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
Fern FC
Business
Monterrey, Mexico
Jan 12, 2013

Very golf place

The hotel is very well situated. The AC is very noise. The service is not very good. The restaurant is an opportunity area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
cliu017
Business
Canada
Dec 31, 2012

a good hotel

quite clean. the location is a little bit far from the hotel zone center. No OXXO near the hotel. But the bus is quite convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
Noslar
Business
Houston, Texas
Nov 19, 2012

Over all

The Hotel is older and does not require a act of congress to get access to the hotel and they don't nickle and dime you to death. It's a little far to most of the activities but you can alway take a taxi or bus of 8 pesos. Resturant needs a little help in the morning and a little slow but overall a good place to stay

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
2
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

You can take the bus route #1 to some all the other parts of Cancun ie disco area, shopping - just to the bus stop and pay 8 pesos per person - great deal and they come frequently.

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
dmbrmb
Business
Mexico City
Oct 9, 2012

great weekend

stayed at the Bel Air for a weekend, nice pool, nice rooms

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

5
5.01.0
la loba
Business
lakewood wa
Aug 17, 2012

best vacations ever!!

excellent service.!! the best on everything! : ) thank u everyone!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
ny dan
Business
new york
Aug 10, 2012

weekend trip

The staff at the hotel was nice. Everyone is always eager to help. The hotel has an all inclusive option which i did not go for on this trip. Drinks/food were charged to my credit card but were very inexpensive. The only draw back to this hotel would be the distance to the city but you get to see all of the sights on your way there. I had a great time and would return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Use public transportation (bus) to go from place to place.

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