$119 Avg/night
Rate and special offer based on Check-in: Dec 18, 2014 Check-out: Dec 19, 2014

Bel Air Collection Resort and Spa Cancun - Adults Oriented

3 stars
Blvd Kukulcan km 20.5 Hotel Zone, Cancun, 77500
Hotel Overview
Reviewer score
3.4
out of 5
32 reviews
Great location, great staff

The hotel itself is clean, basic, no frills.The staff is great, friendly and helpful. See full review

  • Gunther the traveller
  • Sep 1, 2014
best vacations ever!!

excellent service.!! the best on everything! : ) thank u everyone!! See full review

  • la loba
  • Aug 17, 2012
Tranquil hotel on a white sandy beach, great relaxing ambience and facilities

A peaceful, minimalist atmosphere greets guests at the holistic themed Bel Air Collection Hotel & Spa, which is decorated and furnished throughout according to chromotherapeutic principles. The location offers the best of both worlds, with vibrant shopping districts, tourist areas and nightlife of the Hotel Zone all close by, yet a wonderful oasis of calm to return to at the end of the day. Highlights include the Jacuzzi bar and infinity pool and the Collection Spa, where guests can pamper themselves with health and beauty treatments (fees apply).

3 Reasons To Stay:
  • Amazing location by the beach in the exciting Hotel Zone, just a short drive away from Plaza Kukulcan
  • Serene and restful accommodation designed around the theories of chromotherapy
  • Free wireless Internet access is available in all areas
Bel Air Collection Hotel & Spa Rooms

The Bel Air Collection Hotel & Spa guest rooms are light and airy, decorated in white with stylish red highlights. All the accommodations are designed with comfort in mind, with features including ultra plush duvets, quality mattresses and feather pillows. Many of the 155 rooms have views across the Nichupte Lagoon or the Caribbean Sea and all are fully air-conditioned to ensure maximum comfort. The whirlpool spa bath and complimentary bathroom products add to the sense of indulgence that the Bel Air Collection Hotel & Spa offers, and welcome amenities are provided on arrival. Suites are available, which offer additional services and facilities. Free wireless Internet is provided, and a flat-screen television and DVD player are a feature of every room.

Things To Do:
  • Cancun Jungle Tours (2 mi/3.3 km)
  • Aquaworld (2.9 mi/4.7 km)
  • Wet'n Wild Water Park and Dolphinaris (3.6 mi/5.8 km)
  • La Isla Shopping Village (5.3 mi/8.5 km)
  • Cancun Convention Center (6.4 mi/10.3 km)
  • Plaza Kukulcan (7.8 mi/12.5 km)
Policies and fees
  • Only children over 12 years old are allowed to stay at the Bel Air Collection Hotel and Spa 

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Bel Air Collection Resort and Spa Cancun - Adults Oriented Rooms

Deluxe Sunset Lagoon View- European Plan
Deluxe Lagoon - European Plan offers one king bed or two double beds having down pillows with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6.
Deluxe Ocean European Plan
Deluxe Ocean European Plan offers one king bed or two double beds having down pillows with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6
Kool Lanais Jacuzzi Suite - European Plan
Kool Lanais Jacuzzi Suite - European Plan offers one king bed with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, Concierge service which includes a bottle of white sparkling wine and cheese tray to upon arrival, Slippers, Jacuzzi, Bathrobes. Aromatherapy Kit. DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities.
Deluxe Sunset Lagoon All Inclusive
Deluxe Lagoon All Inclusive offers one king bed or two double beds with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6
Deluxe Ocean All inclusive
Deluxe Ocean All inclusive offers one king bed or two double beds with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6
Kool Lanais Jacuzzi Suite - All Inclusive
Kool Lanais Jacuzzi Suite - All Inclusive offers one king bed with with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. First and second floors.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Solarium
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Parking

Nearby points of interest

  • Playa Delfines: 1.3 mi
  • Dolphinaris Cancun: 2 mi
  • Wet'n Wild Cancun: 2.1 mi
  • Riviera Cancun Golf: 3.2 mi
  • Avenida Kukulkan: 3.5 mi
  • Interactive Aquarium: 4.5 mi
  • El Rey Ruins: 4.6 mi
  • Playa Tortugas: 7.1 mi
  • Dubai Palace Casino: 7.2 mi
  • Museo Maya de Cancun: 7.3 mi
  • Avenida Tulum: 8.4 mi

Dining

Restaurant
The Bel Air Collection Hotel and Spa features three on-site restaurants, Azure which serves fusion dishes from breakfast until dinner, Ciao-Mexico which serves classic Italian dishes with a Mexican hint, the Sushi Bar, plus two bars, by the pool and the lobby where you can delight your taste buds with nice cocktails and drinks.
Bars
Jacuzzi Bar and Lounge Bar

Meeting facilities

Meeting Info
-

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (32)

Ratings and reviews for Bel Air Collection Resort and Spa Cancun - Adults Oriented

Overall score

3.4 / 5
5.01.0
32 out of 32
Amenities:
3.4
Room cleanliness:
3.9
Hotel staff:
3.6
Room comfort:
3.8
Location:
3.8
Value:
3.7

75% would recommend to a friend.

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
cliu017
Canada
Dec 31, 2012

a good hotel

quite clean. the location is a little bit far from the hotel zone center. No OXXO near the hotel. But the bus is quite convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
Gunther the traveller
Business
Los Angeles
Sep 1, 2014

Great location, great staff

The hotel itself is clean, basic, no frills.The staff is great, friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
Sxyvandy
Business
ut
Jul 14, 2014

Great front desk staff

Had quite a bit a problems with my original room but after speaking to the staff at the front desk I was moved immediately. The staff was extremely helpful with any matters that came up. Beautiful views, right on the beach, amazing sunsets on the lagoon too! I recommend using a credit card for as many items as possible. Make sure it has no foreign fees and you'll save a ton in math "errors" and conversion.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
1
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

Take the bus , taxi, or rental to different ticket places such as the booths outside the hard rock cafe. The prices for attractions can be 60% less than online and at the hotel. Only catch is they must be for the next day.

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
Evie65
Business
Nevada
Apr 24, 2014

Traveler on a budget!!!

Checking in process with a glass of champagne very impressive. Convenient store just across the street . Public bus just outside of the hotel to downtown for 9.50 pesos . Very quiet area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Great place for the price!!!

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

1
5.01.0
Sprinbreak student
Business
Austria
Mar 14, 2014

Nevermore

Bugs in the shower, toilet problems, terrible food. All lounge chairs were reserved since 7:30 am so there was no place to sit and enjoy the pool or beach. We were given the amount of the room charges but no detailed bill of what the charges are for. Room service calls went unanswered for an hour.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
jayjay1414
Business
Long Beach, Ca
May 7, 2013

Good Hotel on a Budget

Stayed at Bel Air for Cinco De Mayo. The bar staff was great, big shout out to Omar who is awesome! Food takes a long time to get especially at the sushi restaurant, so if you go eat here, plan to wait an hour or more for your food. Room was pretty, but was not provided wash cloths and my top sheet had a yellow stain on it. The room has air conditioning which is a plus and the modern decor is very cool. The hotel is not bad, they definitely keep the drinks coming and the pool overlooks the ocean and is very pretty!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

1
5.01.0
Anna Flowers
Business
london
Apr 9, 2013

horrible hotel

Stayed at this hotel only one night. hotel needs refurbishment. Horrible premisses. Very strange atmosphere, strange people, lots of travesties and old people that dresses like they have no sense of their age. Location-wise is veryyyy far from everything and taxis outsuide starts at 300 pesos, which is a rip off... not a good thing to say about this hotel, sorry! veryyy noisy outside because the cars inside because the weirdos.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
Globe and Ocean
Business
Paris, France
Apr 1, 2013

3 Stars

It is a great idea to have all in white but it needs cleaning. Shower needs maintenance.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
C dawg
Business
Cancun, Mexico
Mar 21, 2013

Not too shabby

It was pretty good. The room looked nice and we had a view of the lagoon. The bed was super comfortable. The only problem was that the bathroom ceiling leaked for a few days and left a puddle of water on the bathroom floor. One guy said it was due to the humidity and the walls "sweating" naturally. But the last couple days of our trip the leaking stopped. I assume it was due to their not being an occupant above anymore. Perhaps some water pipe or the toilet leaked somewhere and it seeped into our ceiling. The beach was fantastic with great sand and great water and there's a pool right there on the beach side.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short drive from hotel

If renting a car, you may come across some person at a booth and they work for "Vida" or something like that. They do give you an offer to have some great discounts on some X-caret and Chichen-itza tours but you got to go to their hotel for a "short presentation" on what they're doing and how they're benefiting Mexico by creating more jobs and how we can help. It turns out it just was a timeshare presentation and they were trying to sell it to us. The timeshares seemed nice and they offered some good deals, but it was not for us. Just know what you're getting yourself into when you talk with one of these representatives. They never mention anything about a timeshare up front.

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
sandybrb
Business
toledo, oh
Feb 15, 2013

adult vacation

overall it was a good trip. the food was just decent with small portions and not much variety. the staff was always friendly. the room was beautiful. we had the jacuzzi suite. the hotel looks more run down than the pictures. there is no entertainment or activities so plan on doing nothing. also, the restaurant(s) are one place and everything is only open a few hours and not at the same time so you eat the same place every time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
Didier
Business
New York, NY
Feb 8, 2013

Not my style, but good if you are a party goer

Secluded, but nice room. Staff very so,so ! the champagne was not ready and the staff didn't care much, small beach area not much to do, but clean hotel though. Horrible Food!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Go to Playa del carmen :)

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