$79 Avg/night
Rate and special offer based on Check-in: Aug 20, 2015 Check-out: Aug 21, 2015

Bel Air Collection Resort and Spa Cancun - Adults Oriented

3 stars
View map of Blvd Kukulcan km 20.5 Hotel Zone, Cancun, 77500

Hotel Overview

Reviewer score
3.4
out of 5
31 reviews
relaxing trip. Beautiful hotel. friendly

Very friendly staff. Great hotel. Quiet location. Gave us free drink upon arrival. Also gave us... See full review

  • alisha l.
  • May 29, 2015
relaxing trip

Good location. Gave us a drink when checking in . Gave us a snack every day when room was cleaned See full review

  • alisha l.
  • May 29, 2015

A peaceful, minimalist atmosphere greets guests at the holistic themed Bel Air Collection Hotel & Spa, which is decorated and furnished throughout according to chromotherapeutic principles. The location offers the best of both worlds, with vibrant shopping districts, tourist areas and nightlife of the Hotel Zone all close by, yet a wonderful oasis of calm to return to at the end of the day. Highlights include the Jacuzzi bar and infinity pool and the Collection Spa, where guests can pamper themselves with health and beauty treatments (fees apply).

Rooms

The Bel Air Collection Hotel & Spa guest rooms are light and airy, decorated in white with stylish red highlights. All the accommodations are designed with comfort in mind, with features including ultra plush duvets, quality mattresses and feather pillows. Many of the 155 rooms have views across the Nichupte Lagoon or the Caribbean Sea and all are fully air-conditioned to ensure maximum comfort. The whirlpool spa bath and complimentary bathroom products add to the sense of indulgence that the Bel Air Collection Hotel & Spa offers, and welcome amenities are provided on arrival. Suites are available, which offer additional services and facilities. Free wireless Internet is provided, and a flat-screen television and DVD player are a feature of every room.

Highlights
  • Amazing location by the beach in the exciting Hotel Zone, just a short drive away from Plaza Kukulcan
  • Serene and restful accommodation designed around the theories of chromotherapy
  • Free wireless Internet access is available in all areas
Nearby attractions
  • Cancun Jungle Tours (2 mi/3.3 km)
  • Aquaworld (2.9 mi/4.7 km)
  • Wet'n Wild Water Park and Dolphinaris (3.6 mi/5.8 km)
  • La Isla Shopping Village (5.3 mi/8.5 km)
  • Cancun Convention Center (6.4 mi/10.3 km)
  • Plaza Kukulcan (7.8 mi/12.5 km)
Policies
  • Only children over 12 years old are allowed to stay at the Bel Air Collection Hotel and Spa 

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Bel Air Collection Resort and Spa Cancun - Adults Oriented Rooms

Deluxe Sunset Lagoon View- European Plan
Deluxe Lagoon - European Plan offers one king bed or two double beds having down pillows with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6.
Deluxe Ocean European Plan
Deluxe Ocean European Plan offers one king bed or two double beds having down pillows with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6
Kool Lanais Jacuzzi Suite - European Plan
Kool Lanais Jacuzzi Suite - European Plan offers one king bed with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, Concierge service which includes a bottle of white sparkling wine and cheese tray to upon arrival, Slippers, Jacuzzi, Bathrobes. Aromatherapy Kit. DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities.
Deluxe Sunset Lagoon All Inclusive
Deluxe Lagoon All Inclusive offers one king bed or two double beds with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6
Deluxe Ocean All inclusive
Deluxe Ocean All inclusive offers one king bed or two double beds with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. Floors 2-6
Kool Lanais Jacuzzi Suite - All Inclusive
Kool Lanais Jacuzzi Suite - All Inclusive offers one king bed with with Air conditioning, Alarm clock, Bathroom amenities, Cable / Satellite TV, CD player, Clothes dryer, Color TV, DVD player, Hairdryer, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Telephone, Valet service, Welcome amenities, Wake up calls, Direct-dial phone, Clock radio, Tea and coffee making facilities. First and second floors.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Solarium
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Parking

Nearby points of interest

  • Playa Delfines: 1.3 mi
  • Dolphinaris Cancun: 2 mi
  • Wet'n Wild Cancun: 2.1 mi
  • Riviera Cancun Golf: 3.2 mi
  • Avenida Kukulkan: 3.5 mi
  • Interactive Aquarium: 4.5 mi
  • El Rey Ruins: 4.6 mi
  • Playa Tortugas: 7.1 mi
  • Dubai Palace Casino: 7.2 mi
  • Museo Maya de Cancun: 7.3 mi
  • Avenida Tulum: 8.4 mi

Meeting facilities

Meeting Info
-

Dining

Restaurant
The Bel Air Collection Hotel and Spa features three on-site restaurants, Azure which serves fusion dishes from breakfast until dinner, Ciao-Mexico which serves classic Italian dishes with a Mexican hint, the Sushi Bar, plus two bars, by the pool and the lobby where you can delight your taste buds with nice cocktails and drinks.
Bars
Jacuzzi Bar and Lounge Bar

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Bel Air Collection Resort and Spa Cancun - Adults Oriented

Overall score

3.4 / 5
5.01.0
31 out of 31
Amenities:
3.4
Cleanliness:
3.8
Hotel staff:
3.7
Comfort:
3.7
Location:
3.7
Value:
3.6

71% would recommend to a friend.

Sort by:
Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
Alejandro L.
Business
N/A
Jul 25, 2015

Good place to stay

This place is usually discounted. I can only say that our room had white lights which my wife immediately did not like, they were like the hospital white lights. Fortunately, the bathroom had leak on the ceiling so I made sure to bring it to the front desk's attention. Because of the bathroom leak, the upgraded our lagoon view to the ocean view. If it had not been for the bathroom leak, I'm not sure it I would have enjoyed my stay. They have good prices though.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
Warren A.
Business
Jacksonville
Jul 7, 2015

Nice trip

Arrival at hotel about 1pm, check in was awful, told to come back at 3 , we did and still had to wait another hour, had a room with bad ac , they changed it. The staff was nice but I doubt if we will stay at this hotel again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

5
5.01.0
alisha l.
Business
N/A
May 29, 2015

relaxing trip. Beautiful hotel. friendly

Very friendly staff. Great hotel. Quiet location. Gave us free drink upon arrival. Also gave us free pastry every morning

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

5
5.01.0
alisha l.
Business
N/A
May 29, 2015

relaxing trip

Good location. Gave us a drink when checking in . Gave us a snack every day when room was cleaned

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
Gunther the traveller
Business
Los Angeles
Sep 1, 2014

Great location, great staff

The hotel itself is clean, basic, no frills.The staff is great, friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
Miss Cat
Business
San Antonio, Texas
Aug 18, 2014

Ok if you don't mind comfort

It was fine. Not fancy at all I would only recommend it if you don't want to spend that much

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
5
Comfort:
1
Location:
2
Value:
3
Trip purpose:

Business

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
Sxyvandy
Business
ut
Jul 14, 2014

Great front desk staff

Had quite a bit a problems with my original room but after speaking to the staff at the front desk I was moved immediately. The staff was extremely helpful with any matters that came up. Beautiful views, right on the beach, amazing sunsets on the lagoon too! I recommend using a credit card for as many items as possible. Make sure it has no foreign fees and you'll save a ton in math "errors" and conversion.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
5
Comfort:
1
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

Take the bus , taxi, or rental to different ticket places such as the booths outside the hard rock cafe. The prices for attractions can be 60% less than online and at the hotel. Only catch is they must be for the next day.

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

4
5.01.0
Sussiechu
Business
Orlando
Jul 13, 2014

Worth the prize

The hotel has a beautiful beach is not that close to where the party is (all nightclubs) but if you take a bus for 10$pesos you can easily get there. The food is amazing if you decided for all included you should take advantage of it. The room was clean and we didn't have any problems at all.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

1
5.01.0
Sprinbreak student
Business
Austria
Mar 14, 2014

Nevermore

Bugs in the shower, toilet problems, terrible food. All lounge chairs were reserved since 7:30 am so there was no place to sit and enjoy the pool or beach. We were given the amount of the room charges but no detailed bill of what the charges are for. Room service calls went unanswered for an hour.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Bel Air Collection Resort and Spa Cancun - Adults Oriented

Reviewer score

3
5.01.0
jayjay1414
Business
Long Beach, Ca
May 7, 2013

Good Hotel on a Budget

Stayed at Bel Air for Cinco De Mayo. The bar staff was great, big shout out to Omar who is awesome! Food takes a long time to get especially at the sushi restaurant, so if you go eat here, plan to wait an hour or more for your food. Room was pretty, but was not provided wash cloths and my top sheet had a yellow stain on it. The room has air conditioning which is a plus and the modern decor is very cool. The hotel is not bad, they definitely keep the drinks coming and the pool overlooks the ocean and is very pretty!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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