Beach Palace - All Inclusive

We have stayed at the Beach Palace the past three years and it has been a wonderful stay for us. The accommodations are great, the people are very friendly, the food is wonderful, and the beach-sea is beautiful. We have loved our vacation there.

Absolutely fantastic! Can't wait to go again. The staff was excellent and always helpful. The view was spectacular.

The hotel was beautiful, the staff beyond gracious, and overall a perfect vacation!!

The hotel experience was FANTASTIC !!! The only problem was the dinner cruise that we signed up for. First they changed the date, then we waited to be picked up and never got picked up, so needless to say we did not get to experience the dinner cruise. that was disappointing.

I"m from Dominican Repulic living in Houston for 20 year so I love Good Beach. I been in Cacun 5 time, for our family (best beach front Hotel).

the over all experience was exellent, we will dom it all over again.

We were well taken care of at the Beach Palace. This was our fourth stay here and we keep coming back year after year. Thank you!

This is a slightly unfair review because I stayed at the old Beach Palace (BP). The new BP is beautiful shiny and very, very clean. The beds are wonderful although you might not spend too much time in they since there is so much to do. Every effort is made to make sure you have a wonderful time, just let the staff know if you need any special considerations. (Like the mini-bar). If I do not drink that brand, why would I want it in my room? The dining options are nice choices although the menus don't change much. The staff at each couldn't be nicer when it comes to making you happy. This is Beach Palace, the views, sunsets, and sunrises are wonderful. Whether from the beach, pool deck, or the privacy of your very comfortable balcony lounge. (Although I wish they would make it higher off the floor!) But the beach has suffered from the fate of most of Cancun, and has not recovered. It is a task to wade out, up and down the trenches and back. So the unfair part is that I remember the old beach that would welcome you with smooth sands, and calm, clear water. The old hotel was like a close, comfortable Mexican friend. The new shiny and steel decor seems far removed from Mexican culture. But fear not, the staff always reminds you that you are in Cancun, and your happiness is paramount. If you don't believe me, go up to the sports bar and ask Zackarias for an El Diablo. Your vacation will be well on it's spicy way!

The hotel was great and we loved every day we spent there but it had no beach at all! My husband and I went to get away and relax and ended up meeting some great people. The staff was so good to us and remember our names every time we saw them. The only thing we didn't like was that it had the worst fitness/gym we have ever seen. We both love to work out and there was no more than 3 treadmills.

We enjoyed the pool, lounges, restaurants, spa, and some activities...all were very good. Although some things in the room were not working, the staff was very responsive to resolve. They were also very intent to any requests or needs. I'm not sure if it's like this all the time, since it was a slow week in Cancun, but I have heard that they are always good. The service stands out...very friendly, fun, and accomodating!