Beach Palace - All Inclusive

4 stars
Blvd. Kukulkan KM 11.S, Cancun, 77500
Hotel Overview
Reviewer score
4.4
out of 5
110 reviews
Great family vacation

Rooms: large with a jacuzzi and a balcony. Very clean. Food: slightly better than average for an... See full review

  • Patpit
  • Aug 17, 2014
Excellent Family Vacation

This was our first trip to Cancun. Beach Palace is the only place to stay - - great accommodations,... See full review

  • Texas Football Referee
  • Aug 10, 2014
All rooms at this modern Cancun hotel have double Jacuzzis, balconies
Beach Palace - All Inclusive is located in Cancun hotel zone. This luxe, family-friendly all-inclusive resort is near shopping and entertainment. All rooms have double Jacuzzis and balconies. A club for kids, spa facilities, beachfront volleyball and an on-site fitness center complement the three swimming pools -- two rooftop -- thee swim-up bars and four distinct dining options. Nightly theme parties or performances add appeal as does wireless Internet service.

The property also offers Eat and Play at All Palace Resorts where guests enjoy facilities and restaurants of Sun Palace, Moon Palace, Playacar Palace and Isla Mujeres Palace. Scheduled transportation is available at select resorts.

Highlights
  • Guest rooms with double Jacuzzis, balconies and 24-hour room service
  • Wining and dining at four restaurants and several bars at Beach Palace - All Inclusive
  • Three swimming pools with swim-up bars, two offering panoramic rooftop views
Rooms

The 287 luxurious guest rooms at Beach Palace - All Inclusive all have one king or two double beds as well as furnished balconies with double Jacuzzis, upscale amenities, stocked mini bars and liquor dispensers. Rooms have boxy modern furniture and neutral fabrics. Additional perks include bathrobes and slippers, 24-hour room service, turndown service and LCD satellite TVs, plus in-room safes. Concierge-level rooms are for adults only and feature upgraded bath amenities, aromatherapy and pillow menus, espresso machines, nightly petit fours at turndown and two 25-minute massages.

Features

The Beach Palace - All Inclusive provides four restaurants, three swim-up bars and a club for children offering supervised activities. In addition to a fitness center, spa and salon, there are countless daily activities, theme parties and nightly entertainment at Beach Palace - All Inclusive. Nearby, non-motorized water sports offer a diversion, as do on-site billiards, ping-pong and volleyball.

Transportation
  • Cancun International Airport (13 mi/20.9 km)
Attractions
  • La Isla shopping mall (0.2 mi/0.3 km)
  • Interactive Aquarium (0.3 mi/0.4 km)
  • Luxury Avenue (1.3 mi/2 km)

Business
  • Convention center accommodating up to 500 banquet-style
  • Business center
Policies and fees
  • The following amenities are provided at the resort with additional charge: airport shuttle transportation, doctor on call, babysitting service, beauty salon, golf and laundry service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Beach Palace - All Inclusive Rooms

Concierge Level Adults Only
Located on floors 5-10, each room features:
-King bed, Double Jacuzzi
-In Room Wine & Fruits
-Private bath w/shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser with premium, upgraded brands of liquor
-Mini Bar with sodas, bottled water, juices & domestic beer
-Chi Bath Amenities, Bathrobes & Slippers
-Aromatherapy & Pillows menu
-2- 25 Minute Massage at the Beach/Spa/Treatment rooms
-Digital safe
-Espresso/American Coffee Maker
-Direct Dial phone, Clock/Radio/IPOD dock, Professional Hair Dryer & Wireless Internet, LCD TV w/Satellite
-24Hr room service with select menu from restaurant menus to create a "Special Menu" & Nightly Petit Fours-Turndown Service
-Exclusive Concierge Phone Service, Private checkin & out/Late check-out & Early checkin(subject to availability)
-Max Occ.2 guests
-505 Sq Ft
Superior Deluxe Lagoon View with Balcony and Jacuzzi for 2
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
- Wine and Fruits
- Private bath w/ shower only
- Balcony with chaise lounge, chairs & table
- Liquor Dispenser contains whiskey, tequila, rum & vodka
- Mini Bar contains sodas, bottled water, juices & domestic beer
- LCD TV w/ Satellite
- Purified Water
- Chi Bath Amenities, Bathrobes & Slippers
- Digital safe (laptop size)
- Individually-Controlled A/C
- Coffee Maker
- Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
- Wireless Internet
- 24-Hour room service & Turndown Service
- Non-Smoking rooms available
- 2 Physically Challenged rooms
- Lagoon view
- Max Occupancy: 4 guests, including children & infants
- 436 Sq. Ft
2 Bedroom Presidential Suite
Each suite features:
-1 Bedroom w/king bed & private bath w/shower only
-1 Bedroom w/double beds, Double Jacuzzi, In Room Wine & Fruits & private bath w/shower only
-Terrace w/chaise lounge, chairs & table
-Living Room
-Dining & Bar Area
-Liquor Dispenser with whiskey, tequila, rum & vodka
-Mini Bar with sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite & DVD Player
-Chi Bath Amenities, Bathrobes & Slippers
-Bathroom scales
-Aromatherapy. Pillow Menu
-Digital safe laptop size
-Espresso/American Coffee Maker
-Direct Dial telephone, Clock/Radio/IPOD dock, Professional Hair Dryer & Wireless Internet
-24-Hour room service with select menu from restaurant menus to create a "Special Menu" & Turndown Service
-Ocean view
-Max Occupancy: 6 guests including children & infants
-1045 Sq Ft
Superior Deluxe Ocean View with Terrace and jacuzzi for 2
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
-In Room Wine and Fruits
-Private bath w/shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser contains whiskey, tequila, rum & vodka
-Mini Bar contains sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite
-Purified Water
-Chi Bath Amenities, Bathrobes & Slippers
-Digital safe (laptop size)
-Individually-Controlled A/C
-Coffee Maker
-Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
-Wireless Internet
-24-Hour room service & Turndown Service
-Non-Smoking rooms available
-Ocean view
-Max Occupancy: 4 guests, including children & infants
-436 Sq Ft
Deluxe Room- Resort View with Terrace and Jacuzzi for 2
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
-In Room Wine & Fruits
-Private bath w/ shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser contains whiskey, tequila, rum & vodka
-Mini Bar contains sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite
-Purified Water
-Chi Bath Amenities. Bathrobes & Slippers
-Digital safe(laptop size)
-Individually-Controlled A/C
-Coffee Maker
-Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
-Wireless Internet
-24-Hour room service & Turndown Service
-Non-Smoking rooms available
-Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests
-436 Sq. Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
In-Room Safe
Tour desk
Conference facilities
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

21.1137 -86.759
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN), Approximate driving time is 20 minutes and distance is 20.5 km (13 mi).
Area description
The hotel is located in the heart of the Cancun Hotel Zone, 15 minutes from the airport and within a few minutes away from the malls, commercial centers, handcrafts market and main entertainment areas of Cancun.

Nearby points of interest

  • El Rey Ruins: 0.3 mi
  • Interactive Aquarium: 0.4 mi
  • Avenida Kukulkan: 1.5 mi
  • Museo Maya de Cancun: 2.4 mi
  • Playa Tortugas: 3.2 mi
  • Playa Delfines: 3.7 mi
  • Iberostar Cancun Golf Course: 3.9 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.4 mi
  • Wet'n Wild Cancun: 5.9 mi
  • Dolphinaris Cancun: 6.3 mi
  • Riviera Cancun Golf: 7.8 mi

Meeting facilities

Meeting Info
Convention Center- banquet style (500 people capacity).

Dining

Pool & Snack Bar
Main pool Drinks served from 9:00 am - 5:00 pm
Snacks from 11:00 am - 5:00 pm
Bocelli
Location- Lobby level
Cuisine- Italian/Mediterranean
Dinner a la carte- from 6:00 pm to 11:00 pm Dress code- Casual elegance. Long pants, collared shirts & shoes required
Lounge Bar
Mezzanine level, bar service from 6:00 pm - 1:00 am
Stadium
Sports bar with 16 TV screens located at the Mezzanine level.
From 9:00 am - 1:00 am
Snacks from 5:00 pm - 11:00 pm
La Terraza
Location- Terrace of the Italian Restaurant
Dinner a la carte- Grilled fine cuts. From 6:00 pm - 11:00 pm
Dress code- Casual.
Sky Bars (2)
Rooftop bars (14th floor)
Drinks served from 9:00 am - 1:00 am
Snacks from 11:00 am - 5:00 pm
Tequila
Location- Lobby area
Cuisine-International/ Mexican
Continental breakfast: from 6:30 am to 7:00 am
Breakfast Int'l Buffet: from 7:00 am to 11:30 am
Lunch Int'l Buffet: from 12:30 pm to 4:30 pm
Dinner International buffet: from 6:00 pm to 10:30 pm
Dress code: Casual elegance. Long pants, collared shirts & shoes required
Wok
Location- Lobby
Cuisine- Oriental
Dinner a la carte- from 6:00 pm - 11:00 pm

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (110)

Ratings and reviews for Beach Palace - All Inclusive

Overall score

4.4 / 5
5.01.0
110 out of 110
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.5
Location:
4.6
Value:
4.4

92% would recommend to a friend.

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Review of Beach Palace - All Inclusive

Reviewer score

4
5.01.0
vk123
Seattle, WA, USA
Dec 19, 2011

Great Resort!

Overall this a great place for families with kids. The best thing here is the food and service! Exceptional food and drink choice in the restaurants and waiters and server was truly top notch. Amenities were also good. Te only bad thing is the rooms which seemed less luxurious for the overall experience. The rooms were a little worn out. Great views and location though. Another thing that might disappoint people is the non-description front entrance\elevation to the hotel building. from outside it doesn't look like a 4 or 5 star 'resort'...the modest look hides the great experience inside.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

Great food in all restaurants.

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Review of Beach Palace - All Inclusive

Reviewer score

3
5.01.0
kgh 52403
Cedar Rapids, Ia USA
Nov 21, 2011

Too quiet

We spent one night at the Beach Palace and then transferred to the Cancun Palace. It was very quiet at the Beach Palace and the food was not good at all. Been to Cancun numerous times and have stayed other places. Would go back to a different place other than the Beach. It was a nice facility, but not what we expected.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
3
Value:
3
Entertainment tip: Short drive from hotel

Not any night life at this resort. Very quiet

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Review of Beach Palace - All Inclusive

Reviewer score

5
5.01.0
Arlva
Washington Metro, United States
Nov 13, 2011

Beach Palace Does Not Disappoint

We returned to Beach Palace in November 2011 after a lovely vacation in November 2010. We invited another couple to come with us this year as we were so impressed in 2010. They also had a wonderful time and are making plans to return with their adult children and their families. The staff is wonderful -- polite, eager to serve, pleasant -- you can't ask for more. The facilities are first-rate, clean and well-maintained. The beach is lovely and well-kept. The food is plentiful and tasty, and the cooking staff will happily accommodate special requests and special tastes. A great value for your vacation dollar. We will return in 2012.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Not Applicable

Take the bus downtown if you want to go downtown. Taxis are expensive -- the bus is 8.50 pesos/person -- less than $1. Bus drivers are helpful and buses are plentiful and safe.

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Review of Beach Palace - All Inclusive

Reviewer score

1
5.01.0
Natalie04
Los Angeles, CA, USA
Nov 10, 2011

Bad, Bad, Bad.

This is not a 5 star hotel by far. When we arrived with my mom they put us in the worst possible room with ONE bed... So... we had to move, but were told that we have to wait 15min for the room to be checked first. We were tired and hungry from the trip, but had no choice. After we went to the other room, guess what, the first thing that we saw was mud at the bottom of the tub... and that is after the room supposedly was checked. They gave us an "upgrade" to the 11th floor, but let me tell you that the room was not much better. The shower cabin was full of black mold, AC was uncontrollable. A "5 star hotel" apparently doesn't even have a DVD player unless you are in some sort VIP suite. There are PLENTY of other cheaper hotels around that just look as nice for half the price. Don't waste your time here!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
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Review of Beach Palace - All Inclusive

Reviewer score

5
5.01.0
Evy126
Chicago, IL, USA
Sep 22, 2011

The most AMAZING experience ever!!!

Beach Palace has an EXTRAORDINARY staff! We truly enjoyed our stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Beach Palace - All Inclusive

Reviewer score

4
5.01.0
Sea and Sun
Chicago, IL
Sep 13, 2011

Beach Vacation

The Staff at Beach Palace were wonderful; amazing and attentive and hard workers.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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Review of Beach Palace - All Inclusive

Reviewer score

4
5.01.0
Cancun Bliss
Washington, DC, USA
Sep 6, 2011

Excellent Trip

We stayed at Beach Palace in Cancun for 6 days and had a wonderful time. The staff was courteous, friendly, and attenative. The best part of the trip was the $1500 credits. We used the credits on swimming with the dolphins, romantic dinner, spa and tequila!! We also had dinner at the Japanese restaurant at Cancun Palace. The food at all the restaurants was 5 star, and the welcome drink was the BOMB!! Our favorite bartender was Wilbert!! Thanks Wilbert for making sure I had the best BIRTHDAY! Sincerely, HAPPY TRAVELER

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Everyone should go to Senor Frog on Saturday before 10pm. Admission is FREE and the party is FUN FUN FUN!!!!!!!!!!!!!!!!!!

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Review of Beach Palace - All Inclusive

Reviewer score

5
5.01.0
LPeas
Santa Ana, CA, USA
Aug 23, 2011

Bonus Points

The Bonus points sets this all-inclusive hotel chain appart from the rest. On top of all the food and drink our stomachs (and livers) could handle, we had 1,500 points to spend. My fiancee and I used them on a massage at the spa, a boat ride to Isla Mujeres, a tour to Tulum and a few bottles of great tasting wine to bring back home with us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Nightlife tip: Short drive from hotel

The cover fee for some of the more well known night clubs can be up to $60. The hotel offered a deal at $70 that included transportation, open bar, and a table.

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Review of Beach Palace - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Sacramento, California
Aug 12, 2011

Beautiful place on the beach!!!

Place is amazing! view, service, food, staff, everything was amazing. For younger crowd, you can take taxi or walk to nearby bars for little more excitement. Hotel offers all sorts of excursions, we tried zip-line, Mayan tour and so on. Very family friendly!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

Stick with food in hotel. as much as you want to try out local hole-in-the wall place, you may get sick... Hotel food is fine and clean.

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Review of Beach Palace - All Inclusive

Reviewer score

3
5.01.0
Rob4stars
Zapata, TX
Aug 4, 2011

Nice but could be better

Good food, but no snacks available all of the time. Poor service at the buffet area and missing more choices.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
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