Beach Palace - All Inclusive ★★★★

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$524
avg/night
Rate and special offer based on
Check-in: Feb 6, 2016 Check-out: Feb 9, 2016

Great Experience

Would recommend Tue, Dec 1, 2015
We just got back from a week here at Beach Palace. From the moment we arrived to checkin till the time we got our wristbands cut off when leaving, everything was exceptional. The hotel views are gorgeous. Great beach, especially compared to some other properties we saw. The room was big and spacious and always well stocked. The best part of our trip besides the relaxation and being away from reality for a bit was by far the staff. The attentiveness and friendliness was just over the top. I wish I would of taken better care of writing down names so as to include them in this review so that they can get some kind of credit for what I feel was an above and beyond attitude. Roger out at the pool was always right there if and when we needed anything. Esmeralda was another person who treated us just great. Such a friendly soul! Sebastion from the entertainment team was AWESOME!! Our whole group and such fun with him whether playing oversized connect four or having fun in the pool. We really was engaging and friendly. Esmeralda from the spa was another one who was warm and inviting. She took great care of us as visited for the hot stone massage. We like to try new places for each of our trips but after staying here, we will strongly be considering a return trip!!.

| N/A Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

One of the worst all-inclusive hotels

Would not recommend Sat, Nov 14, 2015
I have stayed in several all-inclusive properties all around the world and I must say this one is by far one of the worst in terms of food. There are four restaurants all of which serve cheap and tasteless food. It is very disappointing when you pay about $400 per night.

| Cary Family

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 1 /5

Group of friends

Would recommend Mon, Oct 19, 2015
Very good. Very good food, service, etc. Nice rooftop bar and pool, main pool is a little wound up all day. Beach is lovely, with wait staff.

| N/A Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

As a couple we had a great time!

Would recommend Wed, Sep 30, 2015
Our visit of 4 nights at the Beach Palace, Cancun in early July 2015 was wonderful. I have to clarify that I might have seen everything in a more positive light than normal, since several months before our trip, I successfully completed chemotherapy and radiation for cancer. It does put a new perspective on life and that is a good thing because from the minute we arrived and took in the amazing azure ocean colors and the beautiful pool area from our restaurant table, we felt alive and happy. The service in the Tequila restaurant was outstanding. Just be friendly as they are and they will do anything for you. English might be a problem sometimes but use hand gestures or get a translator and they will do whatever they can to make you happy. Beach Palace is an all inclusive resort and you will not want for food or drink. This was my first experience with an all inclusive resort and it felt like I was on a cruise and we were always planning the next restaurant and meal. They have 4 restaurants and we tried them all. I have tasted better than in one or two of them but overall great selection of dishes and drinks. Luis Ojeda, general manager at Beach Palace was helpful on their Facebook page when I requested a king size bed and I found everything satisfactory when we arrived there. Like anywhere, things go wrong. The elevators acted up on day 3 and 4 and the ATM was out of order for a few days too but it forced us to get out of the hotel and go to an ATM in the nearby shopping center. We went zip lining and ATV driving in the nearby areas. I have been to Cancun before and knew what to expect. One goes there to park at the pool or on the beach and be served and Beach Palace delivers! Will definitely return but eat less lol

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Great family vacation

Would recommend Sun, Aug 17, 2014
Rooms: large with a jacuzzi and a balcony. Very clean. Food: slightly better than average for an all-inclusive resort. Beach: clear turquoise water, lots of waves. Staff: friendly and helpful. Not a very large resort which I nice is you want to relax.

| Amarillo Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Excellent Family Vacation

Would recommend Sun, Aug 10, 2014
This was our first trip to Cancun. Beach Palace is the only place to stay - - great accommodations, friendly staff, excellent food. Great value for your money. We have an 8 yo son. He frequently visited the Kids Club (he asked to go every day). The Kids Club staff was like your own family. They played with the kids, took great care of them and made sure they stayed safe. We now have en extended family in Cancun. The beach was cleaned every morning. Water was warm and crystal clear. We have already made plans to go back, and we haven't even been home 24 hours.

Dining

All the food was great - - even the hamburgers and hot dogs good on open fire on the patio every day.

| Denton, Texas Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Great Wedding Place

Would recommend Mon, Jul 28, 2014
Had a great time!! Wonderful staff!! Clean Rooms & very accommodating!! Drinks were weak however ask them to double it & they oblige!! Buffet was awesome!!

| Woodbridge, NJ Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Great vacation

Would recommend Wed, Jul 16, 2014
Overall, this was a great vacation. The beach area is awesome. The one downfall to the beach is that around 1230 every day we had to move to the pool area, because the beach area became way over crowded with visitors from other palace resorts. That was bothersome to me, since the beach was one of the main reasons we stayed at this resort. The staff was all great. Specifically, Gabriella. She was awesome! She works in the mornings at the buffet and makes the best omelettes! The elevators were slow. The beds were very uncomfortable. My family had a great time here, and would recommend it to anyone. Although, we probably will stay at a different resort on our next trip, due to the overcrowded beach in the afternoons.

| Kansas Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

GREAT VALUE + EXCELLENT SERVICE

Would recommend Mon, Jun 16, 2014
For the money, it's tough to beat the accommodations and service. I should specifically mention the service at the rooftop SkyBar and pool. Yanet, Alfredo, and Eleida took care of us with drinks and food without us even having to ask. They made the whole trip an exceptional experience. The only thing that qualified as a negative for me was the "flank steak" at the outside restaurant. Avoid at all cost. Otherwise, I would have given 5 stars.

Dining

The Italian restaurant was by far the best food. Avoid the beef at the "steak" restaurant.

| NC Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great place!!

Would recommend Wed, Jun 11, 2014
Loved everything about this property! Will be back with the family soon!

Dining

LOVE all the restuarants in the hotel

| Tampa, FL Business

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5