RIU Palace Cabo San Lucas All Inclusive

This was the second time we stayed RIU Palace. The staff was very friendly. The entertainment staff do a fantastic job during the day poolside and at night for the shows. The dinners at the restaurants were all great. The steak at Krystal was so good that we went back a second night. We would highly recommend the Palace.

If you are staying here it may be worth the price to get an Ocean side suite. It is about 4 times as large as regular rooms but more importantly the balcony opens to the ocean. We ate at the Japanese restaurant and the buffets the only slight negative is the food is average at best. However the choices and varieties are plentiful. I traveled with a group of friends and we stayed at the resort a couple of nights and had a great time. It was also very easy to have a cab take us out into town for a long night (very long night!) for only $3 US.

Everything we booked through you was perfect. No problems on this entire trip. The Riu Palace is the best travel bargain out there.

Very nice resort, the food was below average but okay. The alcohol was higher end and did not stop flowing even for those that did not tip at all. It is kind of a party atmosphere and a great overall trip - one of the best I've had in years.

The food was absolutely awful...drinks were disgusting as they were watered down and a funky taste. The room smelled really bad like mildew. I have been to other all inclusives before and this was nothing like them. The resort itself is nice but that is about it.

The food was good and the wait staff were very kind and efficient. Room amenities were as expected, but nothing spectacular. The pool area was large and the general decor nice, however I've seen better in Cabo.

We had one week vacation and we had so much fun.Rooms are very clean,staff is helpfull,food is exelant and overall the hotel is great.

The RIU is a nice hotel, there are pro’s and con’s. The pro’s: the food service staff is great and very accommodating, the entertainment staff is wonderful, the rooms are kept very clean. The con’s; the concierge “service” leaves quite a bit to be desired, and the beach area is not at all relaxing, the maintenance crew may keep you up at night. Depending on which concierge you speak with, you may, or may not get dinner reservations at an actual restaurant your entire stay, and end up paying quite a bit for buffet dinners. You aren’t told by the front desk that you need to make dinner reservations if you want to eat in a restaurant. When you ask the concierge about making a reservation, you are told all the restaurants are booked up and you can be put onto a waiting list, that you will be contacted by a note to your room if there are cancellations. You are told that you need to make reservations in the morning, the day you wish to eat at the restaurant, but if you try to make a reservation after 8 am, you most likely won’t get dinner reservations. You can’t call from your room to make a dinner reservation; you must be there in person. You may be told that you can make dinner reservations in advance for the duration of your stay by one concierge, but if you talk with another concierge, you are told you cannot make dinner reservations until the day of. Walk by their steak house during either of the seating times, 6:45 or 8:45, you will see that about half of the tables are set for service, the rest of seating area may be about 85 – 90 % full. For what a person pays for “all inclusive” you should be able to get a good sit down meal every night, not a buffet, unless that is what you want, an expensive buffet. The beach area: the beach peddlers make the beach almost miserable. They set up shop a few feet from the beach lounge area; they block the sounds and view of the ocean, and they take away from the scenery. They stand there with armfuls of blankets, hats, jewelry boxes full of silver plated stuff, t-shirts, kites, Cuban cigars (which aren’t really Cuban), etc. and ruin the peace of relaxing on the beach. They constantly yell out to everyone walking along the beach “hey buddy, you want a water taxi” or “hey, you need a (fill in the blank)” constantly whistling to you, trying to get your attention. They ride their ATV’s and horses up to the lounging area and yell out to the group, making constant noise and again, removing any relaxing moments you may be having. Everyone needs to make a living, that is understood, but to allow the beach peddlers to stand there literally all day blocking the view and yelling to the clientele, like I said, makes the beach area a pretty miserable area to relax. Finally, some of the maintenance crew works at night, they should know not to repeatedly slam the access doors that are along the hall/walk way. It happened two of the nights we were there; they were opening up the small wood doors that line the walkway, on the wall that is behind every room bathroom, do something that took a few minutes, slam the door, go to the next one, open it, do something, slam the door – up and down the hallway. It lasted for a short time, but it happened a few nights we were there, it’s rude. By the way, at this “all inclusive” place you have to pay to play pool too, which we found odd.

I would not rate it as a 4 star hotel more like a 3 star...food was not good at all.

the staff was extremely efficient and pleasant. We would not have changed a thing!