Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

4 stars
View map of Carretera Chetumal-Benito Juarez KM 250, Akumal, 77760

Hotel Overview

Reviewer score
4.0
out of 5
25 reviews
great stay

All around this hotel was amazing. We had a wonderful time. Very friendly staff, great food, very... See full review

  • andrew s.
  • Jan 16, 2015
Great for Relaxation!

This was the most relaxing vacation we've ever been on! Definitely worth the money for all... See full review

  • Eric Daniel
  • Apr 24, 2014
Come to Gran Bahia Principe Sian Ka'an Don Pablo Collection and Enjoy luxury surrounded by nature . Spectacular Natural Settings, All-inclusive Program, High Quality Standards and Beautiful Hotel specially designed for Comfort and luxury Situated at the Riviera Maya, at the east of the Yucatan Peninsula, 90 minutes from Cancun Airport and 35 minutes from Playa del Carmen.
Hotel is located within de Bahia Principe Riviera Maya Golf Course, an 18-hole golf course spectacular designed by Robert Trend Jones II. The beach is a short stroll away, accessed by a garden path with a complimentary golf cart shuttle every 15 minutes. The Hotel offers a complete 24-hour all inclusive system . The all-inclusive plan covers meals, drinks, dining and gratuities plus exchange privileges at . partner resorts, Gran Bahia Principe Coba, Gran Bahia Principe Tulum and Gran Bahia Principe Akumal , enjoy a great variety of their all inclusive features: main buffets & a la carte restaurants (Italian, Mexican, gourmet & more), bars, pools with kids section, Kids' Club, sport activities, tennis courts, water sports, gym, Spa, professional shows, live entertainment and discotheques.
All these services with the warmth and hospitality of the local people and excellent personalized service. Room service 24 hrs - Plus complete access to all specialty and main restaurants, bars of sister properties in the complex.

Amenities - Children's facilities, Lobby, Discotheque Hacienda, Reception, Smoke-free hotel, Golf course, dolphin aquarium, shops center Hacienda, Exclusive Beach Club and Main Pool With Artificial Sand Beach Area.

Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive Rooms

Junior Suite Garden Jacuzzi
Junior Suite Garden Jacuzzi with 1 king size bed, includes Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Private bathroom, Hairdryer, Internet access, Iron / Ironing board, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Tea and coffee making facilities and Telephone. 56 sq ft. suite with garden view, terrace with outdoor Jacuzzi. Terrace area with sunbeds, outdoor rattan dining table and chairs. Room with one king size bed and one sofa bed (located in living room), direct phone, safety electronic box, pillow menu, slippers. Bathroom with separate shower, vanity mirror and hairdryer. Living room area with modern minimalist furniture, dining table, stocked daily with soft drinks, water and beer and 24 hr room service.
Junior Suite Top Floor
Junior Suite with one king size bed, includes Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Private bathroom, Internet access, Iron / Ironing board, Laundry service, Non-smoking rooms, Radio, Safe in room, Tea and coffee making facilities and Telephone. 56 sq ft. suite with Top floor terrace with outdoor Jacuzzi. Terrace area with sunbeds, outdoor rattan dining table and chairs. Room with one king size bed and one sofa bed (located in living room), direct phone, safety electronic box, pillow menu, slippers. Bathroom with separate shower, vanity mirror and hairdryer. Living room area with modern minimalist furniture, dining table, minibar stocked daily with soft drinks, water and beer and 24 hr room service.
Junior Suite Superior
Junior Suite Superior with one king or two twin beds, includes Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Private bathroom, Hairdryer, Internet access, Iron / Ironing board, Laundry service, Mini bar, Non-smoking rooms, Radio, 24 hr room service, Safe in room, Tea and coffee making facilities and Telephone. 46 sq ft. room with balcony, one king size bed or two twin beds, and one sofa bed (located in living room), Direct phone, safety electronic box, pillow menu, slippers. Bathroom with separate shower, Vanity mirror. Living room area with modern minimalist furniture, dining table, water and Beer.
Junior Suite Superior
56 sq ft. suite with balcony. 1 king size bed and one sofa bed (located in living room), air condition, ceiling fan, plasma cable TV 32, direct phone, iron and ironing board, alarm clock, safety electronic box, pillow menu, bathrobe, slippers. Bathroom with separate shower, vanity mirror and hairdryer. Living room area with modern minimalist furniture, dining table, minibar stocked daily with soft drinks, water, beer and small bottles of premium alcohol. Coffee maker with amenities and 24 hr room service, Free Wireless internet.

Amenities

  • All inclusive
  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Spa
Golf
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
WiFi

Hotel Map

20.3702 -87.3344
Area served
Akumal.
Nearby airports
Cancun International Airport - (CUN) - 90 min.
Area description
Km 250 Carr. Federal Chetumal, Benito Juarez, Akumal, Solidaridad. Mexico C.P. 77760

Dining

BAR "La Terraza"
BAR "La Terraza"
BAR "Plaza Mayor"
BAR "Plaza Mayor"
Beach Club "Coral".
Beach Club "Coral".
Cigar & Coffee Bar
Cigar & Coffee Bar
Disco "La Rancherita"
Disco "La Rancherita"
Lobby Bar "Sian Ka'an" (smoking area)
Lobby Bar "Sian Ka'an" (smoking area)
Sports Bar
Sports Bar
Japanese Restaurant "Maiko"
Japanese Restaurant "Maiko"
Main Restaurant "Yalku"
Main Restaurant "Yalku"
Mediterranean Restaurant "Oasis"
Mediterranean Restaurant "Oasis"
Snack Bar "El Cenote" 24 horas (Smoking area)
Snack Bar "El Cenote" 24 horas (Smoking area)
Sushi-Bar "Tao" (Smoking area)
Sushi-Bar "Tao" (Smoking area)

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (25)

Ratings and reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Overall score

4 / 5
5.01.0
25 out of 25
Amenities:
4.2
Cleanliness:
4.7
Hotel staff:
4.4
Comfort:
4.4
Location:
3.8
Value:
4.3

84% would recommend to a friend.

Sort by:
Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

3
5.01.0
Edward E.
Couples
Ringgold
May 25, 2015

Bahia Sian Kaan May 2015

This is a 400 + room hotel. It is the Bahia's Don Pablo Collection (their upper end package). The hotel is a 10 / 15 min. ride to the beach (we knew this going in) however it is on the same property as 4 more super large Bahia hotels, sharing the same beach. The Don Pablo private section of the beach was too small, not nearly enough tiki umbrellas for the number of people that needed them (very hot in May). For what is your upper-end resort, a grill at the beach would have been nice. The service at the restaurants was sub-par. The notable exception was the Maiko restaurant where the service was exceptional, the manager Jose Mendoza checked on us personally several times. Overall we expected more.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Couples

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

4
5.01.0
Kyle
Couples
N/A
May 12, 2015

Great weekend away

The service here was great! The staff was very friendly and accommodating for all our request. The food was amazing at each of the speciality restaurants at each of the complex hotels. Loved this place so much we are already booking our second trip back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Couples

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

5
5.01.0
andrew s.
Couples
N/A
Jan 16, 2015

great stay

All around this hotel was amazing. We had a wonderful time. Very friendly staff, great food, very clean, spa was very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

2
5.01.0
none smoker traveler
Couples
Salt Lake City
Nov 26, 2014

Smokers Paradise

1- If you do not smoke you will hate this hotel. 2- No water pressure. What's the purpose to have a Jacuzzi when you have no water pressure to fill it up. 3- There was no water pressure to use the toilet. 4- Not being able to enjoy the Jacuzzi / Terrace because the person in the suites around me were always SMOKING and it was perfectly okay because it is open air. That is what I was told by (public relations) 5- beach section of this hotel same deference same smokers, no respect for a none smoker.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Couples

Dining tip: In Hotel

If you smoke you'll love this hotel

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

4
5.01.0
Alex 11537
Couples
Vancouver BC
Nov 23, 2014

Fantastic vacation

The service was good,just one no we have very bad WiFi reception here. Overall, it is a gorgeous resort with great food, a beautiful beach, and good service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

4
5.01.0
Emptynester 2014
Couples
Phila.,Pa
Aug 19, 2014

Quick Getaway

This is our 2ND visit to Sian Ka’an. First, there are several pools at Sian Ka’an, but you are not right on the beach. You take a shuttle to beach area. We have not had any problem with that aspect. Usually you have to walk a little to get to the beach while at this resort the shuttle drops you off at the beach (about 5 minute ride). The complex itself is HUGE. The buffets were always good and changed daily. Their specialty restaurants were all nice and we enjoyed ourselves. The scuba-quatic is run by very friendly and knowledgeable divers. They watched the divers very carefully while diving. After a dive they gave tips to individual divers to improve their diving skills if needed. The wait staff was always friendly. Hope to go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

5
5.01.0
Eric Daniel
Couples
Windsor, Canada
Apr 24, 2014

Great for Relaxation!

This was the most relaxing vacation we've ever been on! Definitely worth the money for all inclusive also! Food and service were great!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Dining tip: Short walk from hotel

Upon check-in, you need to reserve all of your dinners for the week as the restaurants get booked up quickly! Especially during busy season!

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

3
5.01.0
travelling away
Family
Sydney, Australia
Sep 29, 2013

a few bumps

We had a few issues on arrival at the hotel with our room and the one particular front desk staff member. After the issues were cleared up the rest of the stay was great. All of the restaurants were lovely and catered as well as they could to my dietary requirements given the language barrier, the buffet was amazing for any meal, some nights I preferred to dine here as the chef was extremely accomodating and there was a great variety of foods for me to eat. I would not recommend Alux which is meant to be one of the best dining experiences onsite, extremely slow service (one hour to order and receive bread from the minute we were seated) the portion sizes were tiny for the main meals and both my appetiser and main were cold and had to be sent back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Family

Dining tip: In Hotel

Book your dinners in advance as on arrival there won't be much choice

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

4
5.01.0
snorkel2
Couples
Ohio
Aug 22, 2013

Adults only

Adults only” Pending review 4 of 5 stars My husband and I stayed from August 3-11, 2013. Check in: Arrived at resort at about 1:30 PM. Check in was smooth and quick. Greeted with drink and cool towel. Room was ready upon check in. Room: Stayed in a penthouse suite, room 40824. Room was exactly what we requested. Quiet room away from the party pool. AC worked great. Jacuzzi on the rooftop balcony. Lots of space on balcony. 2 lounge and table 2 chairs. Room had a mini fridge, beer, soda, water & chips. Coffee maker in the room. Beautiful room. Bed was horrible, dipped inward significantly. Requested pillow topper which we received, helped very little. Food: Ate at Alux and Maiko. Alux was good. Portions small. Maiko was fair. Portions again small. Sian Kaan Buffet amazing. So many choices. Food quality was fantastic. Room service food horrible. Ordered sandwiches, absolutely disgusting. Room service menu very limited. Ate at Tulum Buffet by the beach for breakfast. Limited choices but food good. Did not eat anywhere else on the resort except at Sian Kaan. Ate at snack bar several times. Choice of food was much better than expected. Quality was good. Drinks: Drinks were fine as long as you knew what you wanted and requested exactly that. Usually requested extra alcohol in the drinks (otherwise were kind of skimpy with the alcohol. Beach: In general the beach was fair. Very large "sand whales" that take away from the atmosphere. There are some fish to see but not that good for snorkeling. The private beach area for Sian Kaan guests is way too small. Loungers would be full or "reserved with towels" by 9:30 in the morning. No staff checking for quests leaving towels. Bar service on the beach sporadic. Pools: All the SIan Kaan pools were wonderful. Lots of loungers. No problem finding one available. Pools were very warm until it rained one night-then they were refreshing. Again bar service was extremely sporadic. MIx of nationalities at this resort. Many people were not interested in meeting other people and kept to themselves. Staff: Most of the staff was very hardworking. Generally smiling and pleasant. Trolleys: Not enough trolleys going to the beach in the morning. Would have to wait as everyone would lunge to get a seat. Ended up taking the trolley to Tulum lobby and walking to the beach a couple of times. Often a trolley to the other lobbies would leave empty instead of taking guests to the beach. Overall, a great trip. Would probably try other resorts, but may return

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
3
Value:
4
Trip purpose:

Couples

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

5
5.01.0
Mau1go
Couples
merida
Aug 21, 2013

Great All Inclusive Hotel

I’ve never been the kid of traveler that enjoys all inclusive hotels, but after reading other reviews I decided to give it a try and I don’t regret it. Check inn We arrived at 11:00 a.m. and were greeted with margaritas, they explained us everything about the hotel. I met Brisa Islas which helped us with our dinner reservations days before our arrival by email. Rooms: We booked a penthouse suite which was great. It’s very spacious it has a nice table and sofa. There is a small fridge with beer, soda and 3 small bottles of alcohol. There is a nice little coffeemaker and some fresh fruit. Bathroom is nice and spacious. The bed is comfortable and you can choose from a pillow menu. There is a LCD but the quality of the image is not good. In the second floor you have a private terrace with a table and a Jacuzzi which was great at night. The size of this room is above average. Pools: There are 3 or 4 pools al the hotel, there are very nice and calm. The best pool for us was the one by the sushi bar, it has nice beds and you have the bar very close. The only thing I could complain about the pool is that there are not enough towels; we had to wait for about 20 min to get one. Restaurants: Food is great! We had dinner at Miako which is a Japanese restaurant, service was very good and I loved the duck I ordered. We had a special anniversary dinner at Alux and it was fantastic, the table was decorated with roses and they gave us a bottle of spanish cava. The food was excellent and the service was great. The buffet restaurant it’s very nice and has a very good variety of dishes and dinks, its not the average hotel buffet. The drinks at the lobby bar and restaurants are good, they have some premium brands to choose from. The selection and brands at the pool bar was ok but not as good as in the other bars. I would recommend to have a beer selection, only blond beer is available at the entire hotel. Service: We had a great experience with all the staff at Sian Kaan. Nayeli at the terrace bar gave us an excellent service with a great smile. Paloma and Fausto were also very nice to us. Thanks to Brisa Islas for helping me with the dinner reservations and the nice balloons for my wife at the room. Beach: The beach is very nice; you have to get a tram that takes about 10 min to get there. I would recommend getting there early to have a good spot, 8:30 a.m. is ok, after that most of the beach beds are taken. Sian Kaan was a great experience, I can’t wait to return. I recommend this hotel for couples which are looking for a nice and calm romantic hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Dining tip: Short walk from hotel

visit Alux restaurant

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