$448 Avg/night
Rate and special offer based on Check-in: Aug 8, 2014 Check-out: Aug 11, 2014

Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

4 stars
Carretera Chetumal-Benito Juarez KM 250, Akumal, 77760
Hotel Overview
Reviewer score
4.1
out of 5
27 reviews
Great for Relaxation!

This was the most relaxing vacation we've ever been on! Definitely worth the money for all... See full review

  • Eric Daniel
  • Apr 24, 2014
Great All Inclusive Hotel

I’ve never been the kid of traveler that enjoys all inclusive hotels, but after reading other... See full review

  • Mau1go
  • Aug 21, 2013
Riviera Maya resort sparkles with pool, beach club, golf and more
Golfers take note: The Gran Bahia Principe Sian Ka'an Don Pablo Collection is set within a spectacular 18-hole golf course designed by Robert Trent Jones II. Located just a stone's throw from the beach, this 4-star resort is surrounded by the stunning landscapes of the Yucatan Peninsula. Enjoy a number of cafes, bars and restaurants, where meals and drinks are served late into the evening. There is a kids' club to keep the young ones busy, and a range of activities from tennis to water sports, as well as a gym and spa. Each night, guests can take advantage of onsite entertainment, including live shows and discotheques. Guests at the Gran Bahia Principe Sian Ka'an Don Pablo Collection can also enjoy the amenities at three partner resorts.
Reasons to stay
  • Spectacular setting on a Robert Trent Jones II golf course, and steps from the Caribbean Sea
  • Main pool with artificial sand area, and an exclusive beach club
  • Variety of onsite activities and amenities, and access to three partner resorts
Gran Bahia Principe Sian Ka'an Don Pablo Collection rooms

There is a choice of suite type at the Gran Bahia Principe Sian Ka'an Don Pablo Collection resort, ranging from superior to garden Jacuzzi. All suites feature air conditioning, cable/satellite TV, safe, tea and coffee making facilities, pillow menu and telephone. All rooms have a balcony/terrace and 24-hour room service. Complimentary Wi-Fi Internet access is available.

Things to do nearby
  • Golf course (onsite)
  • Beach club (onsite)
  • Dolphin Discovery (19 mi/31.6 km)
  • Cozumel (20 mi/32.1 km)
  • Parque Nacional Tulum (14.5 mi/3.4km)
  • Playa del Carmen (32 mi/51.6km)
  • Cancun Airport (57.5 mi/92.6 km)
Policies and fees
The resort is open for guests 18 years old and above only.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive Rooms

Junior Suite Garden Jacuzzi
Junior Suite Garden Jacuzzi with 1 king size bed, includes Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Private bathroom, Hairdryer, Internet access, Iron / Ironing board, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Tea and coffee making facilities and Telephone. 56 sq ft. suite with garden view, terrace with outdoor Jacuzzi. Terrace area with sunbeds, outdoor rattan dining table and chairs. Room with one king size bed and one sofa bed (located in living room), direct phone, safety electronic box, pillow menu, slippers. Bathroom with separate shower, vanity mirror and hairdryer. Living room area with modern minimalist furniture, dining table, stocked daily with soft drinks, water and beer and 24 hr room service.
Junior Suite Top Floor
Junior Suite with one king size bed, includes Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Private bathroom, Internet access, Iron / Ironing board, Laundry service, Non-smoking rooms, Radio, Safe in room, Tea and coffee making facilities and Telephone. 56 sq ft. suite with Top floor terrace with outdoor Jacuzzi. Terrace area with sunbeds, outdoor rattan dining table and chairs. Room with one king size bed and one sofa bed (located in living room), direct phone, safety electronic box, pillow menu, slippers. Bathroom with separate shower, vanity mirror and hairdryer. Living room area with modern minimalist furniture, dining table, minibar stocked daily with soft drinks, water and beer and 24 hr room service.
Junior Suite Superior
Junior Suite Superior with one king or two twin beds, includes Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Private bathroom, Hairdryer, Internet access, Iron / Ironing board, Laundry service, Mini bar, Non-smoking rooms, Radio, 24 hr room service, Safe in room, Tea and coffee making facilities and Telephone. 46 sq ft. room with balcony, one king size bed or two twin beds, and one sofa bed (located in living room), Direct phone, safety electronic box, pillow menu, slippers. Bathroom with separate shower, Vanity mirror. Living room area with modern minimalist furniture, dining table, water and Beer.
Junior Suite Superior
56 sq ft. suite with balcony. 1 king size bed and one sofa bed (located in living room), air condition, ceiling fan, plasma cable TV 32, direct phone, iron and ironing board, alarm clock, safety electronic box, pillow menu, bathrobe, slippers. Bathroom with separate shower, vanity mirror and hairdryer. Living room area with modern minimalist furniture, dining table, minibar stocked daily with soft drinks, water, beer and small bottles of premium alcohol. Coffee maker with amenities and 24 hr room service, Free Wireless internet.

Amenities

  • All inclusive
  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Spa
Golf
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
WiFi

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Hotel Map

20.3702 -87.3344
Area served
Akumal.
Nearby airports
Cancun International Airport - (CUN) - 90 min.
Area description
Km 250 Carr. Federal Chetumal, Benito Juarez, Akumal, Solidaridad. Mexico C.P. 77760

Dining

BAR "La Terraza"
BAR "La Terraza"
BAR "Plaza Mayor"
BAR "Plaza Mayor"
Beach Club "Coral".
Beach Club "Coral".
Cigar & Coffee Bar
Cigar & Coffee Bar
Disco "La Rancherita"
Disco "La Rancherita"
Lobby Bar "Sian Ka'an" (smoking area)
Lobby Bar "Sian Ka'an" (smoking area)
Sports Bar
Sports Bar
Japanese Restaurant "Maiko"
Japanese Restaurant "Maiko"
Main Restaurant "Yalku"
Main Restaurant "Yalku"
Mediterranean Restaurant "Oasis"
Mediterranean Restaurant "Oasis"

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (27)

Ratings and reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Overall score

4.1 / 5
5.01.0
27 out of 27
Amenities:
4.3
Room cleanliness:
4.6
Hotel staff:
4.4
Room comfort:
4.3
Location:
3.7
Value:
4.3

85% would recommend to a friend.

Sort by:
Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

5
5.01.0
Eric Daniel
Windsor, Canada
Apr 24, 2014

Great for Relaxation!

This was the most relaxing vacation we've ever been on! Definitely worth the money for all inclusive also! Food and service were great!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short walk from hotel

Upon check-in, you need to reserve all of your dinners for the week as the restaurants get booked up quickly! Especially during busy season!

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

4
5.01.0
Flaco
New Jersey
Dec 18, 2013

Perfect place for relaxation

This hotel is a perfect place for adults, the service is unbelievable, everyone from the staff works hard to make your stay relaxing, the rooms are spacious and clean on the daily basis, the beach is beautiful. I recommend this resort it is a perfect vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: Short drive from hotel

Alux and Maiko.

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

3
5.01.0
travelling away
Sydney, Australia
Sep 29, 2013

a few bumps

We had a few issues on arrival at the hotel with our room and the one particular front desk staff member. After the issues were cleared up the rest of the stay was great. All of the restaurants were lovely and catered as well as they could to my dietary requirements given the language barrier, the buffet was amazing for any meal, some nights I preferred to dine here as the chef was extremely accomodating and there was a great variety of foods for me to eat. I would not recommend Alux which is meant to be one of the best dining experiences onsite, extremely slow service (one hour to order and receive bread from the minute we were seated) the portion sizes were tiny for the main meals and both my appetiser and main were cold and had to be sent back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Dining tip: In Hotel

Book your dinners in advance as on arrival there won't be much choice

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

4
5.01.0
snorkel2
Ohio
Aug 22, 2013

Adults only

Adults only” Pending review 4 of 5 stars My husband and I stayed from August 3-11, 2013. Check in: Arrived at resort at about 1:30 PM. Check in was smooth and quick. Greeted with drink and cool towel. Room was ready upon check in. Room: Stayed in a penthouse suite, room 40824. Room was exactly what we requested. Quiet room away from the party pool. AC worked great. Jacuzzi on the rooftop balcony. Lots of space on balcony. 2 lounge and table 2 chairs. Room had a mini fridge, beer, soda, water & chips. Coffee maker in the room. Beautiful room. Bed was horrible, dipped inward significantly. Requested pillow topper which we received, helped very little. Food: Ate at Alux and Maiko. Alux was good. Portions small. Maiko was fair. Portions again small. Sian Kaan Buffet amazing. So many choices. Food quality was fantastic. Room service food horrible. Ordered sandwiches, absolutely disgusting. Room service menu very limited. Ate at Tulum Buffet by the beach for breakfast. Limited choices but food good. Did not eat anywhere else on the resort except at Sian Kaan. Ate at snack bar several times. Choice of food was much better than expected. Quality was good. Drinks: Drinks were fine as long as you knew what you wanted and requested exactly that. Usually requested extra alcohol in the drinks (otherwise were kind of skimpy with the alcohol. Beach: In general the beach was fair. Very large "sand whales" that take away from the atmosphere. There are some fish to see but not that good for snorkeling. The private beach area for Sian Kaan guests is way too small. Loungers would be full or "reserved with towels" by 9:30 in the morning. No staff checking for quests leaving towels. Bar service on the beach sporadic. Pools: All the SIan Kaan pools were wonderful. Lots of loungers. No problem finding one available. Pools were very warm until it rained one night-then they were refreshing. Again bar service was extremely sporadic. MIx of nationalities at this resort. Many people were not interested in meeting other people and kept to themselves. Staff: Most of the staff was very hardworking. Generally smiling and pleasant. Trolleys: Not enough trolleys going to the beach in the morning. Would have to wait as everyone would lunge to get a seat. Ended up taking the trolley to Tulum lobby and walking to the beach a couple of times. Often a trolley to the other lobbies would leave empty instead of taking guests to the beach. Overall, a great trip. Would probably try other resorts, but may return

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
4
Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

5
5.01.0
Mau1go
merida
Aug 21, 2013

Great All Inclusive Hotel

I’ve never been the kid of traveler that enjoys all inclusive hotels, but after reading other reviews I decided to give it a try and I don’t regret it. Check inn We arrived at 11:00 a.m. and were greeted with margaritas, they explained us everything about the hotel. I met Brisa Islas which helped us with our dinner reservations days before our arrival by email. Rooms: We booked a penthouse suite which was great. It’s very spacious it has a nice table and sofa. There is a small fridge with beer, soda and 3 small bottles of alcohol. There is a nice little coffeemaker and some fresh fruit. Bathroom is nice and spacious. The bed is comfortable and you can choose from a pillow menu. There is a LCD but the quality of the image is not good. In the second floor you have a private terrace with a table and a Jacuzzi which was great at night. The size of this room is above average. Pools: There are 3 or 4 pools al the hotel, there are very nice and calm. The best pool for us was the one by the sushi bar, it has nice beds and you have the bar very close. The only thing I could complain about the pool is that there are not enough towels; we had to wait for about 20 min to get one. Restaurants: Food is great! We had dinner at Miako which is a Japanese restaurant, service was very good and I loved the duck I ordered. We had a special anniversary dinner at Alux and it was fantastic, the table was decorated with roses and they gave us a bottle of spanish cava. The food was excellent and the service was great. The buffet restaurant it’s very nice and has a very good variety of dishes and dinks, its not the average hotel buffet. The drinks at the lobby bar and restaurants are good, they have some premium brands to choose from. The selection and brands at the pool bar was ok but not as good as in the other bars. I would recommend to have a beer selection, only blond beer is available at the entire hotel. Service: We had a great experience with all the staff at Sian Kaan. Nayeli at the terrace bar gave us an excellent service with a great smile. Paloma and Fausto were also very nice to us. Thanks to Brisa Islas for helping me with the dinner reservations and the nice balloons for my wife at the room. Beach: The beach is very nice; you have to get a tram that takes about 10 min to get there. I would recommend getting there early to have a good spot, 8:30 a.m. is ok, after that most of the beach beds are taken. Sian Kaan was a great experience, I can’t wait to return. I recommend this hotel for couples which are looking for a nice and calm romantic hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short walk from hotel

visit Alux restaurant

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

4
5.01.0
Anonymous789
NYC
May 27, 2013

Excellent Food

+: The Sian Kaan has food that's among the very best among all inclusive. Staff was very attentive and courteous. -: Not on the beach but there are shuttle trains every 15 min to take you there (8 min ride). We will definitely return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

4
5.01.0
RiamoZ
San Jose, California
May 26, 2013

Above Average

Other than not having wifi at both of our rooms, everything was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

4
5.01.0
Racmania
Canada
May 8, 2013

GBP SK - nice experience

Overall 4 out of 5 - nicer grounds and quieter rooms than the Akumal/Coba/Tulum but the farthest from the beach... Buffet food was good but ala cartes were so so...workers work feverishly all day every day. Would return for the right price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Nightlife tip: Short drive from hotel

Playa Del Carmen apparently is nicer at night (less haggling) than during the day

Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

1
5.01.0
rickysteve
midwest USA
Apr 25, 2013

4 star property, 1 star customer service

The property and grounds itself is very nice. If you are looking at this resort, you probably already know that it is not on the beach. The shuttle system is ok, but wait time can vary. Longest wait for a beach shuttle was just over 20 minutes. As with other all inclusive resorts, don't expect the drinks to be very powerful or consistent. Very hit and miss. Also note that the Sian Ka'an buffett does not open for lunch until 12:30pm each day. Also if you want quiet, make sure you get a room away from the lobby. Live music and dance music/karoke plays at night until 11pm. Also, the vast majority of the guests that stay here are french, french canadian, or canadian. This didn't really bug us, but be aware if you are wanting or expecting to meet any americans. A couple other minor things that bugged me was the fact that they close the pools at 8pm(you really can't keep at least one pool open until 10pm?!?!) and the fact that they don't let you take any food or snacks to the pool or beach. They are even picky about where you can take drinks in glass cups. Also, we clearly saw two minors(under 16) check in and were never asked for their IDs/passports. They main reason I gave this hotel a one star rating was their customer service. We had a couple issues and if you do too, don't expect ANY help. In fact I ended up wasting several hours of my vacation trying to deal with "Public Relations". We had an issue beyond our control where we arrived a full day late. It was impossible trying to get a couple easy questions about or situation answered. Also for the last 3 days, we lost air conditioning in our room. I informed the hotel 5 different times about this matter. One night we even stayed up a extra hour waiting for them to come "look at it" and they never came. We were never offered another room and I finally gave up wasting my time and we just slept on top of the blankets the rest of our stay. It is a shame that a few simple issues turned into such a sour taste of this hotel. Simply because of lack of basic customer service, we will not be returning to this hotel or any other Bahia Principe resort.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
2
Review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection - Adults Only All Inclusive

Reviewer score

5
5.01.0
Hamley
USA
Apr 15, 2013

Great vacation

My boyfriend and I stayed for a week and a half at this hotel in April. The food was great for an all-inclusive (we have stayed at two others in the past) and the room was very modern and clean. We had a penthouse suite with a rooftop Jacuzzi, which was awesome and definitely motivated our decision to stay here. The staff were all very friendly and the trams to go to the beach and other hotels were a ten minute wait at most. It was overall a great vacation, and the only thing we would recommend would be to add a swim up bar on the resort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

We took a five minute cab ride to Akumal beach to swim the sea turtles. It was amazing and a must do for your trip! It was about 25 a person and included an hour-long snorkeling tour.

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