Akumal Beach Resort - All Inclusive

Stayed March 2012 (Spring break). The hotel fronts on 1/3 mile of powdery white sand beach, with a huge area of coral reef snorkeling a few feet off the beach. Our room was clean, but beds were rock-hard, just like every other Mexican hotel we've stayed at. AC worked great but thermostat didn't work so room sometimes got too COLD. I think most people stay here for the beach and snorkeling so there was never more than a couple dozen people around the pool. The pool was nice with shallow areas for small kids. The food was good but not a lot of variety during the week. The guests were a mix of U.S., Canadian, and European families and couples, and lots of over-60's, even though it was spring break. We really liked it here and will return next year. The weak spot, hands down, was the hard mattresses.

Laid back casual. Snorkeling at it's best!!! Always meeting new friends. Food is always the same in the buffets but you will not starve. The bartenders are fantastic and the drinks are great. The sea turtles are a must see along with the rays and the fish.

Front desk was OK. The resort was clean, (rooms,grounds). The beds were hard, after a couple of days we adjusted , the buffet was good plenty of help, (IMO) forget the other restaurants. NOW, I'll talk about the beach,( beautiful, fantasy, turtles, stingrays, the assortment of fish in the reefs,the water was crystal clear and very calm & friendly which made for excellent snorkeling. there were boats available for hire off of the public beach at Akumal,( just a short walk down the beach). Again, views on the beach are ones we will never forget.

Our experience was wonderful. I loved the eco-friendliness. The food was simply and beautifully prepared. Interesting Yucatan variety. The staff was always pleasant and helpful. Even the security guard was helping to keep the beach clean. The snorkeling right from shore was amazing. They have tremendous respect for the enviornment and the need to preserve it. We have been to other all-inclusives. The Akumal Beach Resort was outstanding-both for couples and familes. I loved seeing so many 3 generations enjoying time together. I loved being right on the beach for sleeping and dining.

Beautiful beach and great swimming. The rooms are sub-par, the beds are hard as rock. I injured my fingers because the window didn't work properly in my room; the front desk did nothing about it. The food was just okay. The front desk and the other customer service employees are at best, luke warm and seem unhappy to be working there. The maid service was the most redeeming quality....they were tipped! P.s. Not a friendly environment for lone female travelers...catered to couples and families.

Family friendly quaint hotel with breathtaking beaches that rival no other! Definitely our place for annual Mexican trek!

The hotel is pretty basic, but is located on an amazing beach where snorkeling is excellent. The beach is huge relative to the hotel size, and it's never crowded. The problems I've experienced were lack of things to do other than going to the beach. For entertainment you'd have to catch a ride to some large towns nearby Also, the variety of food was less than in other AI resorts. If you do not like mexican food - you may be very disappointed. The alcohol drinks were good considering the 3-star class: Smirnoff, Jose Cuervo, Bacardi, etc. The things that need changing are room keys - it's time to go to electronic locks / swipe card keys. Also they need to provide more towels for the rooms.

great all inclusive hotel for the value. room was alright but we only used for sleeping anyway we spent most of our time at the beach or playa del carmen which is really close by 29 min driving. We had an awesome time, we will comeback!

This was our second trip. The hotel itself is fine ( some of the rooms need upgrading). Everything is kept very clean. The staff is friendly. The beach is the best part. Very pretty. There is good snorkeling right there . We saw turtles, rays, eels, trunkfish, baloonfish, reedfish, schools of blue tang, balyhoo, baracuda, damsels, wrasses, just about everything. We went in June (low season). There were always palapas available and no waiting anywhere. If you like a very laid back, relaxing place, this is the place to go. It is very centrally located to all the Yucatan has to offer. We are already planing our next trip.

This was the most perfect place we could have picked. The snorkeling was amazing. The water was calm, warm and conducive to great swimming. The town of Aka Mal was just a stones throw next to the hotel. The staff was great, except many I was not sure they understood us when we spoke in English. I would definitely recommend this place to any family.