Akumal Bay Beach & Wellness Resort - All Inclusive ★★★★

3.9 /5
Overall score
91%
Would recommend
Amenities:
3.6
Cleanliness:
4.1
Hotel staff:
4.4
Comfort:
3.4
Location:
4.7
Value:
4.3
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Overview

At Akumal Bay Beach & Wellness Resort All Inclusive Akumal, the focus is on nature, simplicity and sophistication. The intimate resort is nestled on the sands of one of the best beaches for snorkeling in Mexico. Sea turtles and coral reefs can be found in the turquoise waters just outside the contemporary accommodations. Each junior suite has a furnished patio and Jacuzzi, so guests can enjoy some time to themselves when they're not taking advantage of the resort's other amenities.

Highlights

Key facts

The all-inclusive resort features a buffet restaurant as well as a sushi bar and a snack bar. K oolean is an a la carte restaurant that offers Asian fare, and the Rodizio Grill is a Brazilian-style steakhouse. You can often hear live music from the Gourmet's outdoor seating area. During your vacation, grab a cocktail at one of five bars, including a pool bar and a disco. Kids ages 4 to 12 can enjoy a children's pool and activities designed just for them, like face painting, Spanish lessons and treasure quests, in the kids' club while parents get some time to themselves on the beach or at one of the three pools. Daily activities keep visitors entertained with dance lessons, water aerobics, beach volleyball, snorkeling tours and kayaking, and nightly live entertainment lets guests keep the action going into the wee hours.

Dining

Main Buffett Restaurant
07:00 - 10:00 hrs, 12:00 - 15:00 hrs, 17:30 - 22:30 hrs.
Mexican Restaurant
18:00 - 22:30 hrs.
Oriental Restaurant
18:00 - 22:30 hrs.
Gourmet Restaurant
18:00 - 22:30 hrs.
Rodizio Grill Restaurant
18:00 - 22:30 hrs.
Sushi Bar
11:00 - 18:00 hrs.
Snack Bar
24 hours.
Room Service
24 hours.

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Amenities

Featured

  • All inclusive
  • Free Wi-Fi in Room
  • Free parking
  • Pool
  • No smoking rooms/facilities

General

  • No smoking rooms/facilities

Activities

  • Pool
  • Fitness center or spa
  • Spa
  • Solarium
  • Tennis

Dining

  • All inclusive
  • Bar/Lounge
  • Restaurant
  • 24 hour room service

Services

  • Business center
  • Laundry service
  • Childcare Service
  • Doctor on call
  • Gift shop
  • Currency exchange

Internet

  • Free Wi-Fi in Room

Parking

  • Free parking

Accessibility

  • Accessible Rooms/Facilities
  • Accessible facilities
  • Wheel chair access
  • Accessible parking
  • Public areas wheelchair accessible for disabled

Reviews

3.9 /5 Overall score

91% Would recommend

  • Amenities: 3.6/5
  • Cleanliness: 4.1/5
  • Hotel staff: 4.4/5
  • Comfort: 3.4/5
  • Location: 4.7/5
  • Value: 4.3/5

Beautiful Place!

Would recommend Mon, Nov 16, 2015
Great vacation although the weather was terrible the first 3 days. The resort is beautiful, the food was excellent, the snorkeling was very good ( I'm sure it is amazing when storms have not clouded the water). My only complaint would be the shelters on the beach. Not nearly enough protection from the hot sun or as pretty as a palapa. Our Penthouse view was incredible although next time I might opt for a 2nd story room for the hot top on the balcony rather than the roof. I think we may have spent more time on the balcony. I have to say it is pretty cool taking a bath under the stars as the ocean roars below! The Staff was always very friendly and the service was fantastic. Special thank yous to Maria, Freddie at the Beach bar, Pedro at the Japanese restaurant and our favorite Server on the beach, sweet Marcia! We usually eat in the specialty restaurants because they are so much better than a buffet, but I must say the buffet was the best I have ever had at a resort and we have been to many. The Gourmet and Japanese restaurants were delicious, the Mexican was very good, but we did not care much for the Steak house. Seeing the baby turtles hatch and swimming with the giant turtles was as exciting as I hoped it would be as this is the main reason I booked this resort. We hope to return!

| N/A Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Excellent choice on the riviera maya

Would recommend Tue, Sep 29, 2015
I've stayed here many times before but after the renovation this place is extraordinary the rooms are spacious and comfy, the maids do an excellent job keeping them clean. the food is good with plenty of variety the grounds and beach are amazing. the staff is what makes this resort my favorite friendly and smiling, a lot of the staff remember you by name and treat you like family not just their job.I would recommend this resort over and over again. ( not a party resort very quiet by midnight )

| Salem Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

20th anniversary trip

Would recommend Mon, Sep 28, 2015
We just returned yesterday from a week at ABB&WR. The resort is older but has had a very nice remodel. The rooms are large and beds are very comfortable. The AC did not seem to cool well but the fan kept us at an ok temp most of the time. They did not have any drawers in the room and we like to unpack so our stuff was just layed out on the shelf in the closet. The hanging rod was also very high up and as I am only 5'2 it made it difficult for me to use. We liked the toilet and shower area fine. We were in room 4206 for the first few days and then they started working on the rooms above us. It was very loud and we could not use our room from 9-5 for the noise so we asked to move and they were very quick to accommodate us. The room they moved us to was 3019 and it was on the first floor. It smelled faintly like sewer or mold maybe. Not sure exactly but it kind of came and went. We lived with it. The AC in this room was very poor. We LOVED the a la carte restaurants and thought the buffet was very good. Bar service was excellent!!! We never had a problem getting a table at the a la cartes but we also eat early and would be there when they opened at 6. The service was wonderful also in all areas of the resort. The Buffet was VERY hot with only the ocean breeze for cooling. No fans, no AC!!! I think they really need to do something to change this as it was very uncomfortable!!! The main pool is just ok and they have several plunge pools in front of the buildings which are small. The beach was nice and had lots of turtle nests. We were very lucky to see two hatchings!!! The snorkeling was AWESOME and the main reason we chose this resort. Most of the days we were there the sea grass was minimal, but a storm moved in the last day and slammed the beach with it!!! The resort grounds staff worked nonstop hauling it away!! Overall we enjoyed our week very much and would return for a visit!!!

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Total relaxation

Would recommend Sun, Sep 27, 2015
My boyfriend and I wanted a place where we could just relax and do nothing, and this was it. There was plenty to do had we wanted to, but our main activities were lying by the beach or by the pool, reading, snoozing and sipping on cool drinks. Our room was comfortable and had everything we needed. It's not a pretentious place, and it's not a party place, thank goodness. The staff are, without exception, genuinely warm, friendly, welcoming, and easy-going they are truly wonderful. We will go back for sure.

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Excellent Stay

Would recommend Thu, Sep 24, 2015
Nice resort. Was still a little noisy with the construction going on next door. Needed to wait for checkin. They also charge $10 per hour more if you want a later checkout. Really?

| Caseyville Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Great trip with my girl

Would recommend Sun, Sep 20, 2015
Staff was great, they were very welcoming and helpful specially Juan the information guy and Luis the bellboy. The food was great the hotel was nice and relaxing. The view was great from any floor at the hotel. Would definitely recomend a stay to anyone here. The location is great it is next to everything like the ruins, yal ku lagoon and many other attractions. There is alot to see and if you rent a car there are places close by where you can get a better price and you see the real mexico and not just the tourism side of it. Great overall experience very happy with our trip!

| N/A Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Beautiful ABBWR

Would recommend Fri, Sep 18, 2015
We absolutely loved this resort and beach. I took my mother for her 75th birthday... The staff were so gracious and attentive and the grounds/resort is lovely and well appointed. Several issues negate a 5 star review from us however, namely the very strong sewage odor which came and went in our room seemingly with increased periods of shower and bathroom use in the building (building 3 ground floor room 3009). I believe our room was close to the septic tank and it was very apparent throughout the day. I did mention it to the front desk so that room freshener or aroma therapy available for pillows could be applied but it was never addressed at all. We did not complain hugely and did not ask to be moved, as we spent very little time in it, but our next door neighbors must have since the room was vacated, stripped, bleached, and the doors left open for a day and a half. That room was empty for the entirety of our stay after that. I bought several scented candles which did the trick. Upon my return I will not stay in this section, though I did love the location, I simply will not deal with the aroma again. Other than that the room was just fine for us, simple, uncluttered, and user friendly. We never used the pools but many did and they appeared clean and pleasant enough. The ocean and sea life brought us here and though the seaweed issue persists it never kept us out of the ocean. The reef has abundant life, soft and hard corals, fish, squid, rays, eels, urchins, etc. The reef farthest out & just inside the break was the most brilliant and has the best clarity. Bit of a swim but no problem for confident swimmers. Bit choppy at times on the way out but smoothed out once you got out a bit. The magnificent turtles can be found to the north of the resort approx 50m from the shore and are abundant :) It's a little silty so it's a bit murky from time to time but oh so magical to spend time observing them from a respectable distance. I did not see a single person encroach, touch, or disturb them during my visit, happily. I probably would have had to educate them if I had. Lol. Found many daily and never went into the bouy area to do so. I will absolutely return BUT I fear that once the Secrets monstrosity just north of the resort opens it will be waaaay too many people and ruin it. It is directly on the area of the beach with the sea grasses the turtles feed on and I fear the beach, reef, and all the life it supports will be destroyed. I cannot understand how it was approved... Disgusting greed. It may well destroy everything and wipe out an age old year round feeding ground and hence, several struggling species of precious sea turtles along with it. I truly hope I am wrong. I saw so many people NOT using biodegradable sunblock though. Very disheartening. Either ignorance or apathy, but it will destroy the life here regardless. They also need to negate smoking on the beach PERIOD. So many butts thrown around on the beach by irresponsible smokers. Sorry to the responsible ones but the bad apples ruin it for all of you. Not to mention not everyone wants to breathe in second hand smoke. Designated smoking areas are a no brainier, especially at a wellness resort. Also need to stop using straws. Horrible for all wildlife but especially so for turtles. Food was good in the ala carte restaurants and we always found something tasty in the buffet. Great bar and restaurant service as far as our experience went. Just a few issues overall that need some attention. I look forward to returning but I am apprehensive due to the Secrets mess due to open in November and quite honestly so worried for the turtles and reef systems...

| N/A Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

A snorkeler's paradise...

Would recommend Mon, Jul 6, 2015
This place is absolutely phenomenal. If you enjoy snorkeling, the beach, ocean views, and unlimited food and drinks, book this resort. The property is the perfect size. Large enough to give you food options and offer amenities but small enough to where you can walk to the water within 30 seconds of your room. I mean, really, how does it get any better? We enjoyed the snorkeling (all kinds of sea life in front of building 1), relaxing in the hot tub while listening to the beach, eating at the Brazilian restaurant Rodizio (unlimited delicious meats), the short walk down the beach to Akumal (shopping, diving, fishing, etc.), the relaxed and spacious environment, and the wonderful staff. Seriously, if you don't like this place, you're the problem, not the resort. :)

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

The best option to snorkel with turtles

Would recommend Tue, Apr 14, 2015
The hotel is in an incredible location for snorkeling and enjoying the beach, akumal is beautiful with soft white powder sand and turquoise sea color, but it is a very small town if you want to go to Tulum or Playa del Carmen to enjoy the bohemian atmosphere you are at least 40 minutes away. The service in the hotel is amazing, All the hotel has just been renovated, I will certainly go back.

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Great week vacation

Would recommend Mon, Mar 9, 2015
We just arrived home yesterday after 8 day here. Cannot say enough great things about the resort. Rooms were nice and cleans. Staff was friendly. Beach was beautiful. Able to do snorkeling and see many sea turtles and fish. We would highly recommend this resort.

| Chaska Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Top hotels

Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.