$334 Avg/night
Rate and special offer based on Check-in: Mar 8, 2015 Check-out: Mar 11, 2015

Akumal Bay Beach & Wellness Resort - All Inclusive

4 stars
View map of KM 104 CARR. CANCUN-CHETUMAL, Akumal, 77760

Hotel Overview

Reviewer score
3.8
out of 5
147 reviews
Akumal resort

Awesome resort had everything. Nice beach and clear water good for snorkeling. We looked for... See full review

  • Pete
  • Mar 2, 2015
Great vacation

Great trip! We love the resort, the rooms, the food and especially the staff. Everyone went out of... See full review

  • The Henning's
  • Feb 21, 2015
Enjoy the private beach, located off Akumal Bay, in Riviera Maya
The Akumal Beach Resort is located 55 minutes from Cancun's International Airport and boasts two swimming pools, two tennis courts, three restaurants, three bars, a children's club and theater.  The all-inclusive resort is surrounded by natural beauty. Akumal Beach Resort overlooks more than a mile of white sand beaches and Akuman Bay, known for Caribbean sea turtles. The 241 room-resort is small enough to be personal but large enough to experience many amenities.
Highlights:
  • More than a mile of beach
  • Akumal Beach Resort is located on Akumal Bay, a known sea turtle hangout
  • Snorkeling steps from the resort
Rooms:

The 168 king or double-double rooms at the Akumal Beach Resort have full ocean or garden views. Expect bold colors, such as orange walls and teal blue accents, that mirror the brightness of the Caribbean. The resort is just steps away from the beach and two pools. Air-conditioning, ceiling fan, hair dryer, purified water, TV, telephone and private balcony or terrace are standard amenities.

Features:

The Akumal Bay provides calm, clear water for swimming , snorkeling and spotting sea turtles. The white, sand beaches lend themselves perfectly to sunbathing. Kids at the Akumal Beach Resort enjoy the supervised kids club. Adults have fun in the sun, play volleyball, work on their archery shot or learn a few new dance moves. For health conscious guests, the resort offers yoga classes. At night, sway to the live music at the main bar or enjoy a weekly show or contest in the theater. Kids in the kids club are fed dinner in the main dining rooms so parents can spend time reconnecting or taking a breather.

Transportation
  • Cancun International Airport (55 minutes)
Attractions
  • Playa del Carmen (25 minutes)
  • Tulum (20 minutes)
Business­
  • Wi-Fi Internet is available in the Internet cafe (fees may apply)

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Reviewer score 4.0 out of 5

Akumal Bay Beach & Wellness Resort - All Inclusive Rooms

Junior Suite
Located in the middle floors of the buildings. Features:
  • Jacuzzi in terrace
  • One King or two Twin size beds
  • Private balcony or terrace with furniture
  • Air Conditioning, Ceiling fan
  • Internet Access ($)
  • Safe deposit box
  • Minibar (restocked daily)
  • Turn-down service. Aromatherapy. Pillow menu
  • iPod dock
  • Coffee maker
  • Hair dryer
  • Cable T.V. wide screen
  • His and Hers sinks
  • Direct dial telephone
  • Junior Suite Garden
    Located on ground floor. Features:
  • Private Jacuzzi with a extended larger
  • One King size bed or two Twin
  • Private balcony or terrace with furniture
  • Air Conditioning, Ceiling fan
  • Internet Access ($)
  • Safe deposit box
  • Minibar (restocked daily)
  • Turn-down service. Aromatherapy. Pillow menu
  • iPod dock
  • Coffee maker
  • Hair dryer
  • Cable T.V. wide screen
  • His and Hers sinks
  • Direct dial telephone
  • Junior Suite Penthouse
    Direct bedroom access to a large private roof terrace. Features:
  • Sunbathing chairs
  • Jacuzzi and a mesmerizing view
  • One King size bed.
  • Private Jacuzzi with a extended larger
  • One King size bed or two Twin
  • Private balcony or terrace with furniture
  • Air Conditioning, Ceiling fan
  • Internet Access ($)
  • Safe deposit box
  • Minibar (restocked daily)
  • Turn-down service. Aromatherapy. Pillow menu
  • iPod dock
  • Coffee maker
  • Hair dryer
  • Cable T.V. wide screen
  • His and Hers sinks
  • Direct dial telephone
  • Amenities

    • All inclusive
    • Free parking
    • Pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Activities
    Pool
    Fitness center or spa
    Spa
    Solarium
    Tennis
    Dining
    All inclusive
    Bar/Lounge
    Restaurant
    24 hour room service
    Services
    Business center
    Laundry service
    Childcare Service
    Doctor on call
    Gift shop
    Currency exchange
    Parking
    Free parking
    Accessibility
    Handicapped rooms/facilities
    Accessible facilities
    Wheel chair access
    Accessible parking
    Public areas wheelchair accessible for disabled

    Dining

    Main Buffett Restaurant
    07:00 - 10:00 hrs, 12:00 - 15:00 hrs, 17:30 - 22:30 hrs.
    Mexican Restaurant
    18:00 - 22:30 hrs.
    Oriental Restaurant
    18:00 - 22:30 hrs.
    Gourmet Restaurant
    18:00 - 22:30 hrs.
    Rodizio Grill Restaurant
    18:00 - 22:30 hrs.
    Sushi Bar
    11:00 - 18:00 hrs.
    Snack Bar
    24 hours.
    Room Service
    24 hours.

    Hotel Policies

    Check-in:
    3:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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    Guest Reviews (147)

    Ratings and reviews for Akumal Bay Beach & Wellness Resort - All Inclusive

    Overall score

    3.8 / 5
    5.01.0
    147 out of 147
    Amenities:
    3.5
    Cleanliness:
    4
    Hotel staff:
    4.4
    Comfort:
    3.3
    Location:
    4.7
    Value:
    4.2

    90% would recommend to a friend.

    Sort by:
    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    5
    5.01.0
    Pete
    Business
    DUMONT
    Mar 2, 2015

    Akumal resort

    Awesome resort had everything. Nice beach and clear water good for snorkeling. We looked for snorkeling gear every day but couldn't get a clear answer as why none was available. On our 4th day the winds finally calmed down and the gear was available. However, it was too late we had to leave. We found out the resort was holding back the snorkeling gear because of the strong ocean current and wind. The room was a penthouse room on the top floor which was very nice but simply decorated. After arriving I discovered the hotel is under extensive renovation and upgrades, as a result the elevators weren't installed yet. So we had to walk up the 4 flights of stairs to get to the room. I wasn't very happy about this since I upgraded to this room. We would have been better off on the first floor. We also had problems with the electricity going off at night and the tv didn't work after the first day till we left. I was told by the front desk the whole hotel was having this problem and they were working on it. The service was excellent throughout our whole trip and I'm sure I could have changed my room to a lower floor if I asked. I was very happy with the beach service and the way they treated us with respect at all times the waitress was always close by for ordering drinks. The buffet was very good with a lot of variety. Don't have a complaint about the food in the buffet. We went every day for breakfast and a few times for lunch and dinner. my wife enjoyed the Mariachis at dinner. The other restaurants were ok but the food took a long time to be served and the portions were very small. If you like to eat go to the buffet. The resort is far from the airport so it pays to rent a car and check out Tulum and Akumal also the cenotes.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    5
    5.01.0
    The Henning's
    Business
    Fairport
    Feb 21, 2015

    Great vacation

    Great trip! We love the resort, the rooms, the food and especially the staff. Everyone went out of their way to make us feel welcome and pampered. Cannot find a better location for snorkeling and enjoying the various sea life.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    4
    5.01.0
    Christy W.
    Business
    Avon
    Jan 23, 2015

    Akumal Bay Review

    Nice hotel that was just remodeled. Right on a gorgeous beach, location could not have been better. Close to walking into Akumal. Still ongoing construction and construction of a new hotel next door, at this time I would recommend stearing clear of building 1. We stayed in building 1 two nights and couldn't take the construction noise anymore and were moved to building 4 for our last two nights. Building 4 was so much better! The food was average/above average depending on what you get. However, for the price we paid I thought it was a great value. Even though the hotel is not Adults only, I would not bring my kids to this particular resort. I think it lacked amenities for children.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Sightseeing tip: Short walk from hotel

    Walk down to the Akumal Dive Shop. The employees there are top notch. They took us on a cenotes trip and out snorkeling there in the bay. Very professional, worth the time and money. Also, booked a trip directly through front desk to Tulum, a beach stop, and Coba. If I did that again I'd book on my own but it still was an enjoyable trip. We really enjoyed seeing the Mayan ruins.

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    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    5
    5.01.0
    sfriese
    Business
    Lincoln
    Dec 20, 2014

    Wonderful

    Situated on akumal beach, akumal beach resort is a newly renovated resort that is just beginning to open its doors. All rooms are ocean view and the beach is the best you are going to find in the Caribbean to both swim and snorkel.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    3
    5.01.0
    skumbrik
    Business
    petoskey, MI
    Nov 22, 2014

    Always satisfied

    This place is amazing, the hotel itself is okay but the beach the scuba diving the ocean itself and atmosphere is outstanding

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    3
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    lol-ha baby

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    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    4
    5.01.0
    It's My Time Now
    Business
    Plymouth, Michigan
    Aug 21, 2014

    Ah...Akumal

    This was my fourth stay at the Akumal Beach Resort. Nothing fancy, but just right. I'm there for the sun, the sand, the relaxation, and the swimming. The rooms are basic, but clean. Our bed was spacious and comfortable. Service was excellent. Food was simple, but well prepared. I never went hungry. The swimming was excellent. I did have to get out there early, before the tours. The resort is closing in a couple weeks to complete much needed renovations.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    3
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    5
    5.01.0
    pugdaddy
    Business
    kasnas city, missouri
    Jul 21, 2014

    perfect for our family

    If you want the perfect beach, friendly staff, and nothing but snorkeling with turtles, rays, and fish, then this is the place. If you want loud, people bugging you to come play games, and nightlife entertainment, then this is not the place for you.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    4
    5.01.0
    Rosamona
    Business
    San Francisco
    Jul 13, 2014

    Perfect getaway!

    This was the perfect hotel and beach resort. The hotel has front beach property with an amazing beach and access to snorkeling. While snorkeling you can see green sea turtles, sting rays, parrot fish, and all those beautiful colored fish. We liked the fact that this is a low key hotel, it is not crowded. The staff is amazing, good food, and entertainment by Alex, Alejandro and Mirna.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    3
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    We walked to Akumal town on the beach and had dinner at La Cueva del Pescador . We had whole fried fish, it was the best !

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    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    5
    5.01.0
    Pugpog
    Business
    Bridgton, Maine
    Jul 2, 2014

    Loved Akumal Beach Resort!

    My husband and I were looking for a quiet, beachfront, tropical, relaxing vacation as a belated honeymoon and we definitely found it at Akumal Beach Resort! Most of the resort was closed for renovations and while that may scare some people away, it was a huge bonus for us! There were hardly any people there, we had the pool to ourselves most of the time, no problems finding beach chairs, yet there were still people to meet and talk to in the evenings in the main bar. The room had a gorgeous view of the ocean and overlooked the pool. The beach is right in front of the resort, no shuttles or long walks to get anywhere. The rooms, the pool, the restaurant, the main bar, everything is right on the beach. The snorkeling and swimming right out in front of the resort is great! People have complained about the beds and pillows but I thought they were absolutely fine. The rooms are not like American 5-star standards but they are more than sufficient and kept very clean. The AC in the room was lacking. It stayed nice and cool for most of the day and night but they seemed to turn it off around 3am-6am or something and the temperature in the room would be the same as outside. But they are renovating soon. There were activities in the afternoons by the pool and entertainment every evening in the main bar at 9pm. There is snorkeling gear and floating chairs to borrow and the beach towels are nice a big. The staff is very friendly and you get to know them a little throughout the stay because they are always there and available. We also felt that they did a great job quietly behind the scenes taking care of guests to make sure no one drank too much, or got lost or hurt or anything. The dinner buffet was ok. There were always local Mexican food options and mini tres leches cakes that I loved! The pool side snack bar was my favorite food option, open from 12-6, hamburgers, hotdogs, ice cream, chips and guacamole and pico de gallo plus a full bar. Apparently the thing to do is buy or bring a big tumbler or insulated beverage holder and fill it with lemonade or beer or to make iced coffee every morning like I did. Then you are set for the beach! We ended up going out for at least one meal a day because there are also some great restaurants in walking distance. They had shuttle and taxi services available all the time, but we had rented a car so we could venture out to Tulum, Playa del Carmen, Xel-Ha etc. Everything was a short drive from the resort. Best snorkeling I've ever done at Yal-Ku and Xel-Ha!! We could not have had a better place for what we were looking for! The day before we left it did fill up with more people, the pool and main bar were noticeably more rowdy. But still nothing compared to the big resorts in Cancun or Playacar. And I suspect once renovations are complete, and the new resort goes in next door, it will never be so quiet again. We really lucked out with our week at Akumal Beach Resort!! It was perfect!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Sightseeing tip: Not Applicable

    Around 10am local resorts start to bring in large groups to snorkel just down the beach where all the turtles are. If you want the best experience get up early and go out before they arrive! Also, well worth the short drive or long walk to Yal-Ku lagoon (small cost to get in) for some awesome snorkeling!

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    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    4
    5.01.0
    Malaku
    Business
    Norman, OK
    Jun 19, 2014

    Very pleasant stay in idyllic location

    My wife and I first stayed here 6 years ago and always wanted to return. Now that we have, we were surprised and pleased to find the resort has undergone noticeable renovations and upgrades since then. It is not luxurious but extremely comfortable, relaxing and charming. The reef-protected lagoon and beach are the best we have seen in the Yucatan, especially for snorkeling and swimming. The buffet-style main restaurant had an excellent and delicious selection daily for breakfast, lunch and dinner.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    3
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Money-saving tip: Short walk from hotel

    Taking the local colectivos that run regularly on the highway (150 meters from the hotel) saves a lot of money on cab fare to go on excursions to places like Xcaret and Playa del Carmen

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