Akumal Bay Beach & Wellness Resort - All Inclusive

4 stars
View map of KM 104 CARR. CANCUN-CHETUMAL, Akumal, 77760

Hotel Overview

Reviewer score
3.8
out of 5
132 reviews
A snorkeler's paradise...

This place is absolutely phenomenal. If you enjoy snorkeling, the beach, ocean views, and unlimited... See full review

  • Locationman52
  • Jul 6, 2015
Great week vacation

We just arrived home yesterday after 8 day here. Cannot say enough great things about the resort.... See full review

  • Ryan and Sarah
  • Mar 9, 2015
The Akumal Beach Resort is located 55 minutes from Cancun's International Airport and boasts two swimming pools, two tennis courts, three restaurants, three bars, a children's club and theater.  The all-inclusive resort is surrounded by natural beauty. Akumal Beach Resort overlooks more than a mile of white sand beaches and Akuman Bay, known for Caribbean sea turtles. The 241 room-resort is small enough to be personal but large enough to experience many amenities.
Rooms

The 168 king or double-double rooms at the Akumal Beach Resort have full ocean or garden views. Expect bold colors, such as orange walls and teal blue accents, that mirror the brightness of the Caribbean. The resort is just steps away from the beach and two pools. Air-conditioning, ceiling fan, hair dryer, purified water, TV, telephone and private balcony or terrace are standard amenities.

Property features

The Akumal Bay provides calm, clear water for swimming , snorkeling and spotting sea turtles. The white, sand beaches lend themselves perfectly to sunbathing. Kids at the Akumal Beach Resort enjoy the supervised kids club. Adults have fun in the sun, play volleyball, work on their archery shot or learn a few new dance moves. For health conscious guests, the resort offers yoga classes. At night, sway to the live music at the main bar or enjoy a weekly show or contest in the theater. Kids in the kids club are fed dinner in the main dining rooms so parents can spend time reconnecting or taking a breather.

Highlights
  • More than a mile of beach
  • Akumal Beach Resort is located on Akumal Bay, a known sea turtle hangout
  • Snorkeling steps from the resort
Nearby attractions
  • Playa del Carmen (25 minutes)
  • Tulum (20 minutes)
Business
  • Wi-Fi Internet is available in the Internet cafe (fees may apply)
Transportation
  • Cancun International Airport (55 minutes)

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Akumal Bay Beach & Wellness Resort - All Inclusive Rooms

Junior Suite
Located in the middle floors of the buildings. Features:
  • Jacuzzi in terrace
  • One King or two Twin size beds
  • Private balcony or terrace with furniture
  • Air Conditioning, Ceiling fan
  • Internet Access ($)
  • Safe deposit box
  • Minibar (restocked daily)
  • Turn-down service. Aromatherapy. Pillow menu
  • iPod dock
  • Coffee maker
  • Hair dryer
  • Cable T.V. wide screen
  • His and Hers sinks
  • Direct dial telephone
  • Junior Suite Garden
    Located on ground floor. Features:
  • Private Jacuzzi with a extended larger
  • One King size bed or two Twin
  • Private balcony or terrace with furniture
  • Air Conditioning, Ceiling fan
  • Internet Access ($)
  • Safe deposit box
  • Minibar (restocked daily)
  • Turn-down service. Aromatherapy. Pillow menu
  • iPod dock
  • Coffee maker
  • Hair dryer
  • Cable T.V. wide screen
  • His and Hers sinks
  • Direct dial telephone
  • Junior Suite Penthouse
    Direct bedroom access to a large private roof terrace. Features:
  • Sunbathing chairs
  • Jacuzzi and a mesmerizing view
  • One King size bed.
  • Private Jacuzzi with a extended larger
  • One King size bed or two Twin
  • Private balcony or terrace with furniture
  • Air Conditioning, Ceiling fan
  • Internet Access ($)
  • Safe deposit box
  • Minibar (restocked daily)
  • Turn-down service. Aromatherapy. Pillow menu
  • iPod dock
  • Coffee maker
  • Hair dryer
  • Cable T.V. wide screen
  • His and Hers sinks
  • Direct dial telephone
  • Amenities

    • All inclusive
    • Free parking
    • Pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Activities
    Pool
    Fitness center or spa
    Spa
    Solarium
    Tennis
    Dining
    All inclusive
    Bar/Lounge
    Restaurant
    24 hour room service
    Services
    Business center
    Laundry service
    Childcare Service
    Doctor on call
    Gift shop
    Currency exchange
    Parking
    Free parking
    Accessibility
    Accessible Rooms/Facilities
    Accessible facilities
    Wheel chair access
    Accessible parking
    Public areas wheelchair accessible for disabled

    Dining

    Main Buffett Restaurant
    07:00 - 10:00 hrs, 12:00 - 15:00 hrs, 17:30 - 22:30 hrs.
    Mexican Restaurant
    18:00 - 22:30 hrs.
    Oriental Restaurant
    18:00 - 22:30 hrs.
    Gourmet Restaurant
    18:00 - 22:30 hrs.
    Rodizio Grill Restaurant
    18:00 - 22:30 hrs.
    Sushi Bar
    11:00 - 18:00 hrs.
    Snack Bar
    24 hours.
    Room Service
    24 hours.

    Hotel Policies

    Check-in:
    3:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

    Ratings and reviews for Akumal Bay Beach & Wellness Resort - All Inclusive

    Overall score

    3.8 / 5
    5.01.0
    132 out of 132
    Amenities:
    3.4
    Cleanliness:
    4
    Hotel staff:
    4.4
    Comfort:
    3.3
    Location:
    4.7
    Value:
    4.2

    90% would recommend to a friend.

    Sort by:
    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    5
    5.01.0
    Locationman52
    Business
    N/A
    Jul 6, 2015

    A snorkeler's paradise...

    This place is absolutely phenomenal. If you enjoy snorkeling, the beach, ocean views, and unlimited food and drinks, book this resort. The property is the perfect size. Large enough to give you food options and offer amenities but small enough to where you can walk to the water within 30 seconds of your room. I mean, really, how does it get any better? We enjoyed the snorkeling (all kinds of sea life in front of building 1), relaxing in the hot tub while listening to the beach, eating at the Brazilian restaurant Rodizio (unlimited delicious meats), the short walk down the beach to Akumal (shopping, diving, fishing, etc.), the relaxed and spacious environment, and the wonderful staff. Seriously, if you don't like this place, you're the problem, not the resort. :)

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    4
    5.01.0
    Juan S.
    Business
    N/A
    Apr 14, 2015

    The best option to snorkel with turtles

    The hotel is in an incredible location for snorkeling and enjoying the beach, akumal is beautiful with soft white powder sand and turquoise sea color, but it is a very small town if you want to go to Tulum or Playa del Carmen to enjoy the bohemian atmosphere you are at least 40 minutes away. The service in the hotel is amazing, All the hotel has just been renovated, I will certainly go back.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    5
    5.01.0
    Ryan and Sarah
    Business
    Chaska
    Mar 9, 2015

    Great week vacation

    We just arrived home yesterday after 8 day here. Cannot say enough great things about the resort. Rooms were nice and cleans. Staff was friendly. Beach was beautiful. Able to do snorkeling and see many sea turtles and fish. We would highly recommend this resort.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    4
    5.01.0
    Love Mexico
    Business
    Fairhaven
    Mar 9, 2015

    Nice resort on a beautiful beach

    A few issues with the room, but to be expected since this resort just underwent a massive renovation. One big problem is trying to sleep because they have two frosted windows in the bathroom area that let the hall lights shine in all night. They need to consider curtains for these windows since there is no door separating that area from the sleeping area. Loved the layout, very easy to get around. Most of the staff were very friendly and worked very hard, but there was a lack of service in the buffet area and Snack Bar at times, even when it wasn't busy. Not a big deal at the Snack Bar, you can go to the bar and get your own drinks, but that's a little difficult in the buffet. Plenty of restaurants and bars. Nice selection of foods, but they really should try harder to serve things hot, not room temperature. This seems to be a problem at most all inclusives, so I don't set my expectations too high. Beach and water were wonderful, and it is a true snorkeler's paradise. Big problem with people saving chairs early in the morning and then not using them for hours. Be prepared to get up early, especially if you want a shaded area. I thought Building One was the best location for convenient access to all areas and the best part of the beach. It also has it's own pool that is larger than the ones at the other end, but you really don't need a pool at this resort with the beautiful beach.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    3
    Comfort:
    3
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    5
    5.01.0
    Pete
    Business
    DUMONT
    Mar 2, 2015

    Akumal resort

    Awesome resort had everything. Nice beach and clear water good for snorkeling. We looked for snorkeling gear every day but couldn't get a clear answer as why none was available. On our 4th day the winds finally calmed down and the gear was available. However, it was too late we had to leave. We found out the resort was holding back the snorkeling gear because of the strong ocean current and wind. The room was a penthouse room on the top floor which was very nice but simply decorated. After arriving I discovered the hotel is under extensive renovation and upgrades, as a result the elevators weren't installed yet. So we had to walk up the 4 flights of stairs to get to the room. I wasn't very happy about this since I upgraded to this room. We would have been better off on the first floor. We also had problems with the electricity going off at night and the tv didn't work after the first day till we left. I was told by the front desk the whole hotel was having this problem and they were working on it. The service was excellent throughout our whole trip and I'm sure I could have changed my room to a lower floor if I asked. I was very happy with the beach service and the way they treated us with respect at all times the waitress was always close by for ordering drinks. The buffet was very good with a lot of variety. Don't have a complaint about the food in the buffet. We went every day for breakfast and a few times for lunch and dinner. my wife enjoyed the Mariachis at dinner. The other restaurants were ok but the food took a long time to be served and the portions were very small. If you like to eat go to the buffet. The resort is far from the airport so it pays to rent a car and check out Tulum and Akumal also the cenotes.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    4
    5.01.0
    Christy W.
    Business
    Avon
    Jan 23, 2015

    Akumal Bay Review

    Nice hotel that was just remodeled. Right on a gorgeous beach, location could not have been better. Close to walking into Akumal. Still ongoing construction and construction of a new hotel next door, at this time I would recommend stearing clear of building 1. We stayed in building 1 two nights and couldn't take the construction noise anymore and were moved to building 4 for our last two nights. Building 4 was so much better! The food was average/above average depending on what you get. However, for the price we paid I thought it was a great value. Even though the hotel is not Adults only, I would not bring my kids to this particular resort. I think it lacked amenities for children.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Sightseeing tip: Short walk from hotel

    Walk down to the Akumal Dive Shop. The employees there are top notch. They took us on a cenotes trip and out snorkeling there in the bay. Very professional, worth the time and money. Also, booked a trip directly through front desk to Tulum, a beach stop, and Coba. If I did that again I'd book on my own but it still was an enjoyable trip. We really enjoyed seeing the Mayan ruins.

    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    5
    5.01.0
    sfriese
    Business
    Lincoln
    Dec 20, 2014

    Wonderful

    Situated on akumal beach, akumal beach resort is a newly renovated resort that is just beginning to open its doors. All rooms are ocean view and the beach is the best you are going to find in the Caribbean to both swim and snorkel.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    3
    5.01.0
    skumbrik
    Business
    petoskey, MI
    Nov 22, 2014

    Always satisfied

    This place is amazing, the hotel itself is okay but the beach the scuba diving the ocean itself and atmosphere is outstanding

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    3
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    lol-ha baby

    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    4
    5.01.0
    It's My Time Now
    Business
    Plymouth, Michigan
    Aug 21, 2014

    Ah...Akumal

    This was my fourth stay at the Akumal Beach Resort. Nothing fancy, but just right. I'm there for the sun, the sand, the relaxation, and the swimming. The rooms are basic, but clean. Our bed was spacious and comfortable. Service was excellent. Food was simple, but well prepared. I never went hungry. The swimming was excellent. I did have to get out there early, before the tours. The resort is closing in a couple weeks to complete much needed renovations.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    3
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Review of Akumal Bay Beach & Wellness Resort - All Inclusive

    Reviewer score

    5
    5.01.0
    pugdaddy
    Business
    kasnas city, missouri
    Jul 21, 2014

    perfect for our family

    If you want the perfect beach, friendly staff, and nothing but snorkeling with turtles, rays, and fish, then this is the place. If you want loud, people bugging you to come play games, and nightlife entertainment, then this is not the place for you.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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