$100 Avg/night
Rate and special offer based on Check-in: Apr 19, 2015 Check-out: Apr 20, 2015

The Fairmont Acapulco Princess

4 stars
View map of Playa Revolcadero s/n, Col. Granjas del Marques, Col. Granjas del Marques, Acapulco, 39890

Hotel Overview

Reviewer score
4.1
out of 5
118 reviews
Excellent Family Trip

This hotel has an extraordinary staff, excelent services and are allways looking to see how to... See full review

  • AP Super traveler
  • Jan 15, 2015
Nice and excellent place

However Fairmont Acapulco Princess is an excellent place for family vacations as well as it's... See full review

  • M OROSS
  • Jan 5, 2015
Get it all at Revolcadero Beach resort with business, leisure amenities
Recognized as one of the top 500 hotels in the world and top 25 resorts in Latin America by Travel & Leisure (highlights), The Fairmont Acapulco Princess is located over the Pacific Coast on the Revolcadero Beach, 20 minutes from the bustle of downtown and a few minutes from the airport at the Acapulco Diamante Area. The exclusive complex of 480 acres offers guests a spectacular scenario that will enhance all the senses while admiring the magnificent 15-story Aztec pyramid-shaped building surrounded by beautiful and lush gardens containing over 750 plant species and home to a colorful assortment of swans, flamingos and tropical birds.

Tourists can have fun at the five sparkling pools and saltwater lagoon and indulge in the exquisite Chef creations at any of the five on-site Restaurants. Vacationers can be pampered at Signature Willow Stream Spa or tee off at the new Turtle Dunes Golf Course while taking in the scenic views.
Highlights
  • Beachfront location
  • Award-winning spa
  • Golf course with lessons available
  • Four swimming pools
Rooms

The Fairmont Acapulco Princess resort boasts 1,011 guest rooms and suites in three buildings designed like Aztec temples. Rooms are available with a king or two double or queen beds, while most suites have single king beds. Guest rooms come in oceanfront, ocean-view, golf course-view, pool-view and garden-view locations, and they feature marble floors and outdoor patios. For the guest looking for a luxury experience in Acapulco, Pearl offers exquisite accommodations and the finest services and amenities, which include an iPod clock, 37-inch flat screen, in-room safety deposit box, Internet access (fees apply), air conditioning, alarm clock radios, cable TVs with pay-per-view movies, dressing areas with vanities and sinks, safes and telephones with voicemail. Some suites also have dining areas and refrigerators.

Features
The massive Fairmont Acapulco Princess stretches along Revolcadero Beach just outside of Acapulco. The resort boasts four swimming pools, a golf course and the award-winning, 14,000-square-foot Willow Stream Spa. The spa includes a fitness center and offers services like massages, body and facial treatments and hydrotherapy. Guests dine at five on-site restaurants, including a fine Italian restaurant and a poolside beach club with casual fare and tropical cocktails. Other on-site amenities include tennis courts, babysitting and valet parking. Guests of the Fairmont Acapulco Princess resort get Wi-Fi access (fees apply) in many public areas. The resort has 27 meeting rooms, including an amphitheater and 20,000-square-foot exhibit center.
 
Transportation
  • Acapulco International Airport (9.7 mi/15.5 km)

 

Attractions
  • CiCi Waterpark (7.8 mi/12.5 km)
  • Acapulco Convention Center (8.3 mi/13.3 km)
  • Acapulco Harbor/cruise ship dock (11.9 mi/19 km)
  • Palma Sola (12.9 mi/20.6 km)
  • La Quebrada Cliff Divers (13.5 mi/21.6 km)
  • Peninsula de las Playas (14.3 mi/22.9 km)
Business
  • 27 meeting rooms, including an amphitheater and 20,000-square-foot exhibit center
  • Wi-Fi access (fees apply)

Recommendations for you

Customers who viewed The Fairmont Acapulco Princess also booked these hotels.

Reviewer score 4.2 out of 5
Reviewer score 4.0 out of 5
Reviewer score 4.6 out of 5

The Fairmont Acapulco Princess Rooms

Deluxe Ocean View
Room with one king bed or two double beds includes marble floors and floor-to-ceiling glass sliding doors leading to a private terrace or balcony, air-conditioning, alarm-clock radio, cable television with in-room pay movies, dressing area with vanity and sink, hair dryer, iron and ironing board, safety deposit box, telephone (direct dial), walk-in-closet.
La Perla Ocean View
Rooms are located in the newly renovated accommodations and feature a partial ocean view and panoramic views of the pools from inside the room and from the private and spacious balcony. All Pearl Ocean View rooms are generously proportioned and feature marble floors and floor-to-ceiling glass sliding doors leading to a private terrace or balcony. These luxurious rooms easily accommodate up to four people and provide space for a crib or rollaway bed. Connecting rooms are also available. All the Pearl rooms offers premium services and amenities, including wireless Internet access, an iPod clock, 37 inches flat screen, in-room safety deposit boxes, and more!
La Perla Golf View
Located at our renovated area, our Pearl Garden View rooms feature marble floors, floor-to-ceiling glass sliding doors with natural wookd shutters leading to a private terrace or balcony ideal for secluded breakfasts. Pearl Garden View rooms feature a Mexican Contemporary Chic dcor with large walk-in closets. These rooms can accommodate up to four people and provide space for a crib or rollaway bed. Connecting rooms are also available.
Fairmont Room
Room with one king bed or two double beds includes casual tropical decor with large walk-in closets, marble floors, floor-to-ceiling glass sliding doors and private terrace or balcony, air-conditioning, alarm-clock radio, cable television with in-room pay movies, dressing area with vanity and sink, hair dryer, iron and ironing board, safety deposit box, telephone (direct dial).
Junior Suite
Room with one king bed beds includes air-conditioning, alarm-clock radio, cable television with in-room pay movies, dressing area with vanity and sink, hair dryer, iron and ironing board, safety deposit box, telephone (direct dial), walk-in-closet.

Amenities

  • Pool
General
Concierge
Pet friendly
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Conference facilities
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
MEETINGS AND EVENTS. The Fairmont offer for participants in sports the Turtle Dunes Country Club, the centerpiece within the Princess complex, for whole hearted golfers seeking a premium golf experience in Mexico and for children and adults who likes to play like a pro, Turtle Dunes has partnered with Ochoa Golf Academy by Rafael Alarcon.
State of the art technology, outdoor areas overlooking the ocean, refurbished meeting rooms and our Specialized Meetings and Conventions staff are key ingredients to organize the most important event of the year: yours. Guests of Fairmont Hotels & Resorts will enjoy High Speed Internet connectivity in selected guest rooms as well as Ethernet network connected in meeting rooms and wireless Internet access in public areas such as lobbies and lounges.

Dining

Cafe et Chocolat
Cafe et Chocolat is for those dedicated to the very best the world of coffee has to offer, to the art of espresso, and for those who passionately crave all that is chocolate.
The schedule is from 7 am to 12 am.
Baja
BAJA, below the iconic Pyramid Lobby, is a relaxing and rather eclectic Lounge Bar featuring the latest music videos and live music on the weekends.
Laguna Bar
Overlooking the tropical garden, this open air bar sits on the edge of the tranquil waters of our salt water lagoon. It is the perfect setting for a before dinner cocktail and an ideal people watching spot.
Listen to enchanting Mariachi music.
Savor Latin style Tapas, along with our famous tequila and salt paired flights. Even receive a visit from our swans.
The schedule is from 11 am to 2 am.
Tavola
Tavola embraces the diverse regions of the Italian peninsula.
The interior has been recently transformed to include a Wine Wall and Library, an exclusive and diverse collection of Grappa, and its entrance is graced with the Chefs very own Organic Herb Garden.
A Tavola Non Si Invecchia Mai At The Table No One Ages.
The schedue for dinner is from 6pm to 12 am.
Chula Vista
Chula Vista, located beside the Azteca salt-water lagoon, boasts Mexican fare in a decidedly informal and al fresco setting. The cuisine is authentic, flavorful and accessible to all.
The schedule for breakfast is from 6 am to 12 pm, for Meal is from 12 pm to 6pm and for dinner is from 7 pm to 11 pm.
Veranda
Ideal for pasta and wine aficionados while stunning ocean views vie for patron's attention. The Veranda restaurant provides a menu of authentic Italian specialties with a spectacular view of the Pacific Ocean. Air-conditioned and relaxing, Veranda is a perfect dining experience for families and couples. Open daily from 7:00 p.m. to 23:00 p.m.
Beach Club
Nestled, adjacent to the property's pools and overlooking the beautiful Revolcadero Beach.
This popular venue offers fresh sea food, served directly from the sea to your table.
Cocktails and aperitifs can be enjoyed under the terraced palapa in our bar while watching vivid sunsets.
Resort casual dress code in effect.
The schedule for meals is from 12pm to 6pm and for dinner is from 7:30 to 11pm.
Golf Snack
Open air restaurant that serves light fare and snacks.
The schedule is from 7 am to 6 pm.
La Hacienda
Offers the best of contemporary Mexican cuisine and in an authentically colonial surroundings.
La Posadita
Posadita Steak and Seafood Restaurant is located off the lobby in our Pearl Tower with amazing views of Revolcadero beach and the Pacific Ocean on one side, with a beautiful waterfall on the other.
In this open air venue we feature the best US and Sonoran Beef as well as seafood from Mexico Pacific coast, served sizzling hot from our open wood burning grill.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Fairmont Acapulco Princess

Overall score

4.1 / 5
5.01.0
118 out of 118
Amenities:
4.1
Cleanliness:
4.6
Hotel staff:
4.2
Comfort:
4.3
Location:
4.4
Value:
4

86% would recommend to a friend.

Sort by:
Review of The Fairmont Acapulco Princess

Reviewer score

3
5.01.0
Ivan Hernandez
Business
N/A
Mar 4, 2015

Over price- charged an excessive amount of money

My stay at Fairmont Princess Hotel was a total disaster. First off, the hotel is rated as one of the best hotels in Acapulco but after my experience with front desk service, "special event" tennis tournamnet party- DJ from 12 am to 5 am, overcharged local/international calls and no ocean view room for almost $500.00 for 2 nights. I give it a 2 out of 5. 5 being the best. The only thing that save this place from a 1 is the awesome pools. Over all i wish i can get a refund.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Acapulco Princess

Reviewer score

3
5.01.0
HECTOR F.
Business
Seal Beach
Feb 11, 2015

Great location

It is a very nice hotel in a great location. The main problem would be the beach. Is nice and wide, but it is so crowded. Too many people over there, all the time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Acapulco Princess

Reviewer score

5
5.01.0
AP Super traveler
Business
mexico
Jan 15, 2015

Excellent Family Trip

This hotel has an extraordinary staff, excelent services and are allways looking to see how to pamper their guests

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Acapulco Princess

Reviewer score

4
5.01.0
Juan O.
Business
Mexico City
Jan 5, 2015

Beach trip

Nice hotel, very comfortable rooms with walk-in closets. Some parts look rather outdated (like the lobby). Breakfast buffet needs improvement, food quality isn't what you'd expect from a Fairmont hotel, as are a few other aspects in this resort. The beach tents are hard to get (you need to book them on-site personally at 7am each day).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Acapulco Princess

Reviewer score

5
5.01.0
M OROSS
Business
Mexico City
Jan 5, 2015

Nice and excellent place

However Fairmont Acapulco Princess is an excellent place for family vacations as well as it's magbificent hotel services and kind personal atentionI love it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: In Hotel

We can get everything we need into the hotel por enjoying vacations travel

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Acapulco Princess

Reviewer score

4
5.01.0
arkar12
Business
La condesa
Dec 24, 2014

Awsome family trip

Hotel shouldn't charge for wifi in the room and hotel locations

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

They shouldn't charge for the internet access

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Acapulco Princess

Reviewer score

5
5.01.0
Tom Kuffner
Business
Portland, Oregon
Aug 5, 2014

Lovely experience in the Junior Suite

The Acapulco Princess was lovely. I’d seen mixed reports on here and had some concerns, but our experience was top-notch. It compares favorably to some of the best hotels I’ve stayed in anywhere in the world. We took advantage of an offer to upgrade to a Junior Suite/golf-course view for an additional $25/night above the basic room. The hotel upgraded us another step up to a Junior Suite with an ocean view (in the Pearl Tower). The rooms in each corner of the Pearl Tower (and probably the other tower) are suites. These are basically like the standard hotel room where you walk past the bathroom to the bed area but it’s at least 50% wider than the standard room. This gives you a nice seating area and a rather large balcony. If you’re traveling with a group or a large family, one of you could get a suite to have a gathering space for everybody. There was a slight delay at reception because we arrived right behind a busload of convention goers, but all the staff we met was polite and professional. With so many swimming pools and restaurants, our only trouble was deciding what to do. It was a great get-away. I’m really glad we decided to stay at the Acapulco Princess.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Acapulco Princess

Reviewer score

4
5.01.0
LA TITI
Business
Jerez, Zacatecas
Jul 7, 2014

July 4th Weekend

My husband and I went for a weekend get away... it was very relaxing we did have a good time there. The staff was very helpfull, rooms were clean overall a good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Acapulco Princess

Reviewer score

4
5.01.0
SusyQ EPT
Business
El Paso, TX
May 26, 2014

Romantic Getaway

Every thing was great. The view is wonderful the pools and all the amenities are great. The only two negatives are. one the check in lady could have been a little more friendly and I can't believe they charge ten to twenty dollars a day for Wi-Fi. Other less expensive and less well known hotels don't charge for it. Considering the small draw backs will definitely be back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Fairmont Acapulco Princess

Reviewer score

3
5.01.0
Lacreid
Business
Mexico City, Mexico
Mar 19, 2014

Could be great with a little attention

This is the quintessential luxury Acapulco resort... thirty years later. Although one of the towers has been fully renovated, the main building is showing its age --both in decor and functionality. A/C in our room was not working properly. Moving the thermostat between 68 and 78 degrees yielded very little temperature change, and no change to humidity, which was above normal for a climate controlled room. My guess is the 40 year old sliding door to the balcony does not create a proper seal. It appeared as though the property allowed non-guests (paid visitors to a "beach club? staff family members?) into the pool area on our last day (mid-week after a long weekend --perhaps an "off-season" move?). Also: waiting times at the restaurants can be off-putting, especially in season. A 30 minute wait for breakfast is not unheard of. Either the venues are insufficient, or the extra towers all come to the main tower restaurant. Bottom line: Fairmont need to deliver on their promise to turn Acapulco Princess into THE place to stay at in Acapulco again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

The "La Isla" shopping, dining and entertainment complex is a short cab ride away, and has options for all ages all day long. Some of the restaurants stay open into the night (stay away from Carlos n' Charlie's, though... it's every bit as juvenile and loud and cheesy as you remember from the eighties & nineties).

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top