Playa Suites Acapulco

2 stars
Ave. Costera Miguel Aleman #123, Acapulco, 39670
Hotel Overview
Reviewer score
2.7
out of 5
17 reviews
very willing to fix anything

Our first room was very unsatisfactory, but my husband went down stairs and they were very happy to... See full review

  • Anonymous
  • Apr 22, 2008
I would return without hesitation!

I went in Sept of 2012, the weather was HOT & HUMID but clear blue skies and it only rained at 1am... See full review

  • KBNIC
  • Sep 30, 2012
Family-friendly Acapulco hotel on Playa del Morro features kids’ pool
The Playa Suites Acapulco is located on Playa del Morro and is near the airport and Peninsula de las Playas. This hotel offers suites in two towering high-rise buildings. From the Playa Suites Acapulco, visitors walk out the front door to explore great shops, restaurants and bars. And within just a short drive, visitors find attractions like the Quebrada cliff divers, dolphin encounters and Acapulco's golden beaches. Playa Suites Acapulco guests choose from the European plan or meal-inclusive packages. Internet access is available at the lobby, meeting rooms, and some accommodations.
Highlights
  • Located on Playa del Morro
  • Kids' pool and kids' club
  • European plan or inclusive packages available
  • Swimming pool
  • Free Wi-Fi access in some guest rooms
Rooms
Playa Suites Acapulco features 502 suites. The junior suites are the standard option, while the Bahia and two-bedroom penthouse suites offer full ocean views. All accommodations come with single king beds or two double beds. Guest rooms also feature private balconies, bathrooms with showers and tubs, and separate living spaces with sofas and chairs. In-room amenities include air conditioning, direct dial telephones, satellite TVs, safes, hair dryers and alarm clocks. Some rooms offer free Wi-Fi access.

 

Features
The beachfront Playa Suites Acapulco offers a great central location in the heart of Acapulco. Guests of the hotel have direct access to the popular Condesa Beach, where they find snorkeling and watersports along with beach chairs and umbrellas. The hotel also features an outdoor swimming pool and a kids' pool. Guests dine at the two on-site restaurants. Breakfast and lunch buffets are available. Room service also is available and guests choose from meal-inclusive or a la carte vacation packages. Groups find flexible conference and banquet spaces that accommodate up to 300 people.

 

Transportation
  • Acapulco International Airport (17.7 mi/28.3 km)

 

Attractions
  • Playa Hornos (1.3 mi/2.1 km)
  • CiCi Waterpark (2 mi/3.2 km)
  • Acapulco Convention Center (2 mi/3.2 km)
  • The Fort of San Diego (2.3 mi/3.7 km)
  • Acapulco Harbor/cruise ship dock (2.3 mi/3.7 km)
  • La Quebrada Cliff Divers (3.2 mi/5.1 km)
  • Palma Sola (3.8 mi/6.1 km)
  • Peninsula de las Playas (4.6 mi/7.4 km)
Business
  • Flexible meeting and event spaces
  • Free Wi-Fi access
Policies and fees
The All Inclusive plan includes open bar with national drinks from 10 am to 5:30 and from 6:00 pm to 10:30 pm.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Playa Suites Acapulco Rooms

Junior Suite
Suite includes two double beds, air conditioning system, bath with tub, Satellite TV, living room with partial ocean view and balcony ocean view.
Bahia Suite
Ocean front suite with two double beds, air conditioning system, bath with tub, Satellite TV, living room with full ocean view and balcony.

Amenities

  • WiFi
  • Pool
Activities
Pool
Dining
Restaurant
Room service
Internet
WiFi

Dining

El Morro
Relax with a refreshing drink at the swim up bar and enjoy the breeze of the sea at the "El Morro" restaurant bar under wonderful area of palm tree and appreciate a spectacular sun set in the most beautiful bays in the world.
Las Gaviotas
Enjoy breakfast or dinner buffet at "Las Gaviotas" restaurant.

Hotel Policies

Check-in:
1500
Check-out:
1300

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (17)

Ratings and reviews for Playa Suites Acapulco

Overall score

2.8 / 5
5.01.0
5 out of 17
Amenities:
2.8
Room cleanliness:
2.8
Hotel staff:
3.6
Room comfort:
3.2
Location:
4.2
Value:
3

60% would recommend to a friend.

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Review of Playa Suites Acapulco

Reviewer score

2
5.01.0
TeeJ1207
Business
York PA
Nov 6, 2012

Everything but the rooms

Food was Good. Service was OK, but everyone wanted to sell you something, and were very persistent. I understand that is par for the course in Mexico. Main issue we encountered was the first night we were put in a room and there was someones luggage in there already, not ours. Ooops! Second, they didn't tell us about the lights. You have to put a key card in a slot on the wall to make the lights work. Checking in and out takes forever (30 to 45 minutes each time), and you need to check out to exit the hotel, you can't just leave like most hotels in the States. They were also not cooperative about our family members visiting us or being in the hotel with us to visit. They gave us grief that my brother wanted to park his car there for an afternoon to hang out with us. Bathroom looked run down, rusted. As did the mini bar area. Beds seemed clean and nice though, comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Playa Suites Acapulco

Reviewer score

2
5.01.0
Anonymous
Business
mex
Nov 18, 2009

so so

compare with the condition of the hotle i lived in cancun with the same rate, it's totally down.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Playa Suites Acapulco

Reviewer score

3
5.01.0
GOOD, BASIC CLEAN OLD HOTEL
Business
SAN JOSE, CA
Jul 20, 2009

CLEAN ENOUGH, FOOD DELICIOUS, OCEAN GREA

GREAT OCEAN SWIMMING, THE OCEAN IS SO WARM. PERFECT WATER TEMPERATURE. BEST NATURAL SPA. LOCAL PEOPLE GIVE THE BEST MASSAGES ON THE BEACH WHILE LISTENING TO THE WAVES. CHECK THEIR HANDS FIRST TO SEE IF THEY HAVE FUNGUS OR SOMETHING LIKE THAT IN THEIR HANDS. NEEDS LITTLE "EXTRAS" IN THE ROOMS SUCH AS: HAIR CONDITIONER, BODY LOTION. TOWELS LOOK VERY OLD. DEFINITELY THE HOTEL NEEDS TO BUY NEW ONES. GREAT VIEWS FROM THE HOTEL ROOM.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

YOU CAN WALK OR TAKE A SHORT CAB RIDE TO ANY OF THE LOCAL ENTERTAINMENT PLACES SUCH AS DANCING HALLS.

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Review of Playa Suites Acapulco

Reviewer score

4
5.01.0
Anonymous
Business
USA
Jan 3, 2008

Great views, but long lines!

Our room was great with a full ocean view from the 17th floor and the suite was clean and comfy. We enjoyed the room and hotel itself a lot. It was however agravating and insulting to have to wait in line almost an hour to check in and another hour to check out. The line the breakfast buffet was over a half hour wait for several hours, by 11:30 we decided we did need to eat before the breakfast buffet ended. The food at the buffet was not very tasty. The juice was powdery drink. The bread was stale, some of the hot dishes were not very warm. The coffee was gas station quality. Neither the Mexican nor American food was a credit to its origin. Do yourself a favor and spring for breakfast outside the hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

There are no computers for guest use in this hotel, although there is wireless. So bring your laptop be prepared to walk 3 blocks, or simply just don't ckeck your e-mail for a few days.

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Review of Playa Suites Acapulco

Reviewer score

3
5.01.0
Anonymous
Business
Washington, DC
Aug 15, 2007

Good Location

The best thing about the hotel was that is is centrally located to restaurants and the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

There is lots of American chain restaurants across the street.

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