Parador Del Sol Acapulco All Inclusive

horrible

This was the worst vacation i have ever been on. we paid for transfers and found out when we got there that it was worthless. we do expect orbits to refund the $60 that was paid for transfers. (of course it may not happen) it cost us $145.00 to go to the hotel from the airport. the hotel was 2 hours away. the first room had no water pressure at all in the sink and no hot water. the third day we was there they gave us another room (after my husband made a point). this room had water pressure in the sink but still no hot water. we woke up in the middle of the night to go to the bathroom and the floor was floating in water. the lavatory faucets were leaking water and running behind the sink onto the floor. we had to take towels to soak up the water. the bed was so hard we had to take the cushions from outside and put them on the bed to make it a little more comfortable. after the third day (stayed sat to sat) we were amongst the living survivors. there were two other couples. the restaurant didn't put any food out on the buffet. they told you what you could have!! this lasted from tuesday till saturday!! it says all inclusive..what a joke!! it should be all exclusive!! Exclusive of food, water, comfort, entertainment and drinks!! rooms were very small. tv in room was very small. very little english is spoken so if you can't speak or understand spanish you are sol. fortunately, my husband speaks/understands fluent spanish. there is nothing surrounding this hotel. no sort of intervention with any other business. the club and the entertainment was zero!! there were two bars and two restaurants only one was staffed. i will never go to acapulco or to this hotel ever again. if i was to win a free trip here i would sell it or give it away. it is a waste of time and money. i will never book with orbitz. their information was incorrect. sending us texts telling us flights were on schedule when they were cancelled. leaving us to wait at the airport for 4-5 hours. nothing good to say about this hotel except the housekeeping was on top of everything and a few working at the restaurant took good care of us. but nothing to keep you coming back for more unless you are a complete idiot with money to burn and no sense of time or service. my advice: STAY AWAY FROM ORBITZ AND THIS HOTEL!!