Krystal Beach Acapulco ★★★

Best price guarantee!

Find a lower price somewhere else and we'll pay 100% of the difference in Orbucks, plus up to $100 in additional Orbucks for Orbitz Rewards members Learn more

$47
avg/night
Rate and special offer based on
Check-in: Feb 24, 2016 Check-out: Feb 26, 2016
2.8 /5
Overall score
53%
Would recommend
Amenities:
2.7
Cleanliness:
3.6
Hotel staff:
3.6
Comfort:
3.3
Location:
3.6
Value:
2.9
1 2 3 4 5

Select your room

Overview

Situated in the golden zone along the wide arc of Acapulco Bay, the Krystal Beach Acapulco is located on Hornitos Beach. In the heart of Acapulco's tourist district, guests find on-site relaxation and off-site adventure. Attractions include the Quebrada cliff divers and downtown Acapulco. Families appreciate the close proximity to Papagayo Park, which offers lots of kids' activities. The Krystal Beach Acapulco offers high-speed Internet access in public areas (fees apply) and its meeting facilities accommodate up to 450 people.

Property features

Overlooking Hornitos Beach, the Krystal Beach Acapulco offers an ideal location for exploring the city and its many attractions. Guests hit the sands to find palapas and beach services. Just across the street sits Papagayo Park with amusement park rides and other kid-friendly activities. The property also boasts two outdoor swimming pools with sundecks. Meals at the two on-site restaurants include buffets and Mexican-style seafood. Other on-site amenities include parking and laundry services (fees apply). The Krystal Beach Acapulco also offers conference and banquet facilities.

Highlights

The Krystal Beach Acapulco features 400 guest rooms with furnished balconies and great views of the city, mountains or Acapulco Bay. Standard guest rooms come equipped with either single king beds or pairs of double beds, and the more spacious rooms have single king beds. Bathrooms feature shower/tub combos, and in-room amenities include air conditioning, cable TVs, hair dryers, irons/ironing boards (upon request), telephones, clock radios and room safes.

Nearby attractions

  • Papagayo Park (next door)
  • Playa Hornos (0.8 mi/1.3 km)
  • The Fort of San Diego (1.6 mi/2.6 km)
  • Acapulco Harbor/cruise ship dock (1.6 mi/2.6 km)
  • La Quebrada Cliff Divers (2.6 mi/4.2 km)
  • Acapulco Convention Center (2.6 mi/4.2 km)
  • Palma Sola (3 mi/4.8 km)
  • Peninsula de las Playas (3.7 mi/5.9 km)

 


Business

  • Event facilities
  • High-speed Internet access (fees apply)

Transportation

  • Acapulco International Airport (18.3 mi/29.3 km)

 


Dining

Snack Bar
Open from 12:00 P.M. to 7:00 P.M.
Lobby Bar
Open from 10:00 A.M. to 11:00 P.M.
Pool Bar
Open from 10:00 A.M. A 11:00 P.M.
Aquamarina
International / Buffet
Breakfast from 7:00 A.M. to 12:00 P.M
Lunch from 1:00 P.M. to 5:00 P.M
Dinner from 7:00 P.M. to 11:00 P.M
Bahia
Seafood a la carte
from 2:00 P.M. to 8:00 P.M.
La Palapa
International food and Seafood a la carte from 1:00 P.M. to 5:00 P.M.

Recommendations for you

Guest score 4.1 / 5
$85
Guest score 2.8 / 5
$160
Guest score 3.3 / 5
$54
Guest score 3.4 / 5
$42
Guest score 2.4 / 5
$47
Guest score 3.9 / 5
$40

Amenities

Featured

  • Wi-Fi Access in Room (Charges May Apply)
  • Pool

General

  • Concierge

Activities

  • Pool

Dining

  • Restaurant
  • Room service

Services

  • Business center
  • Conference facilities

Internet

  • Wi-Fi Access in Room (Charges May Apply)

Reviews

2.8 /5 Overall score

53% Would recommend

  • Amenities: 2.7/5
  • Cleanliness: 3.6/5
  • Hotel staff: 3.6/5
  • Comfort: 3.3/5
  • Location: 3.6/5
  • Value: 2.9/5

Bad experience .

Would not recommend Mon, Oct 5, 2015
Pics posted on their website did not match the reality. Swimming pool was being repaired at the time that we arrived. Our room was not what we expected, we found a cockroach inside our bathroom, our mattress was really old and filthy. We called the room service and a person just moped the cockroach and left. The manager at least offered us one extra night but we declined.

| Columbia Heights Family

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 1 /5
  • Value: 1 /5

Average

Would not recommend Thu, Sep 19, 2013
1. The room was not good due to an smell to humidity 2. I requested the room change so they provided me a room beside but it was with same smell and also we review another room in different floor but with was same smell 3. The last day we delay time to make chek out, also to use the elevator

| Mexico City Singles

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 2 /5

Most of the Staff only speaks Spanish

Would recommend Mon, Apr 25, 2011
I would like to say it was ok. The room was great. I mean one of the best rooms and view that I have ever had. Now on the other hand I do not speak spanish. When I first arrived I could not be checked in because the two people at the front desk did not speak any english. Luck for me my partner is Mexican so I had him check us in. So next we go to the resturant and my partner goes to the bathroom and I thought I would order, wrong again the staff in the resturant did not speak english (btw the food in the resturant was the worst). So this place is great for someone who speaks spanish and eats somewhere else.

| New York, NY L.G.B.T.

3 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 5 /5
  • Hotel staff: 2 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

good locatiom and nice beach

Would recommend Tue, Oct 19, 2010
The hotel needs to be upgraded. In my opinion the bathromms are very old and they running down. But, the service and hotel personel were very polite and helpful

Dining

There are planty of restaurants and food stores and fast food shops near by. So is very conveniance.

| San Francisco CA. Couples

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Not Good

Would not recommend Mon, Jun 14, 2010
the hotel needs some major upgrades , really needs new towels they were as hard as a rock . no wash cloths for the bathroom and people were always out to get a tip for doing nothing . i will never go back to that place. Cops at this location are so bad , we were pulled over on the way to the airport and was forced to pay $60 to get our DL back , so we could catch our flight . Acapilco sucks !!!!

| Houston , Texas Family

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 2 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 1 /5
  • Value: 1 /5

Unbeatable locatin for the price

Would recommend Sun, Jan 10, 2010
Nice hotel and very clean. Great staff and restaurant. Pool was very crowded, but over all it was the best vacation I have ever had. Great people and Acapulco is a party town and lots of fun!

Nightlife hint

The nightlife is owesome and lots of fun! Great beaches and people are very friendly.

| Simi Valley, CA Friends

3 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Weather excellent Christmas/NewYear

Would recommend Sun, Jan 10, 2010
Excellent location, perfect weather.

| Naperville IL Family

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Very good location

Would recommend Tue, Sep 2, 2008
In my opinion, the hotel is confortable, even do is old. Rooms, Elevatots (4)and panoramic views are good. The food is very good at the Restaurant with a great variety of Mexican dishes. Overall I'm pleased with my stay on this hotel.

Attractions

There are Movie theatres, shoping centers, beaches,Restaurants and public transportation.

| Redwood City Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Stay at Your Own Risk

Would not recommend Wed, Mar 19, 2008
The Avalon Excalibur was the worst hotel that I have ever stayed in. I have been to Mexico 5 times and this was the first time where I was at a hotel where not one member of the staff spoke a word of English. Our room was not cleaned at all during are entire stay. The Concierge was very unhelpful and rude. The beach amnitities were very poor, there were never enough lounge chairs on the pool or on the beach, and the hotel security was lackluster. Beach Vendors were allowed to come up to you as you lounged on hotel property and harrassed you every five minutes. the Food and drinks at the hotel were inedible and highly over priced. If you want to have a miserable time in Acapulco stay at this hotel, if not their are much better options available.

| New York, NY Friends

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 1 /5

very fun & accommodating

Would recommend Sat, Mar 8, 2008
the staff was very helpful & friendly. We loved the free buffet breakfast. It was fabulous! We also enjoyed the beautiful view of the ocean.

Shopping hint

It's just a short drive away.

| USA Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Top hotels

Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

$47
avg/night
Choose dates
Rate and special offer based on Check-in: Feb 24, 2016 Check-out: Feb 26, 2016