$54 Avg/night
Rate and special offer based on Check-in: Aug 10, 2015 Check-out: Aug 13, 2015

Krystal Beach Acapulco

3 stars
View map of Costera Miguel Aleman 163, Acapulco, 39670

Hotel Overview

Reviewer score
3.1
out of 5
11 reviews
Very good location

In my opinion, the hotel is confortable, even do is old. Rooms, Elevatots (4)and panoramic views... See full review

  • Anonymous
  • Sep 2, 2008
very fun & accommodating

the staff was very helpful & friendly. We loved the free buffet breakfast. It was fabulous! We... See full review

  • Anonymous
  • Mar 8, 2008
Situated in the golden zone along the wide arc of Acapulco Bay, the Krystal Beach Acapulco is located on Hornitos Beach. In the heart of Acapulco's tourist district, guests find on-site relaxation and off-site adventure. Attractions include the Quebrada cliff divers and downtown Acapulco. Families appreciate the close proximity to Papagayo Park, which offers lots of kids' activities. The Krystal Beach Acapulco offers high-speed Internet access in public areas (fees apply) and its meeting facilities accommodate up to 450 people.
Property features
Overlooking Hornitos Beach, the Krystal Beach Acapulco offers an ideal location for exploring the city and its many attractions. Guests hit the sands to find palapas and beach services. Just across the street sits Papagayo Park with amusement park rides and other kid-friendly activities. The property also boasts two outdoor swimming pools with sundecks. Meals at the two on-site restaurants include buffets and Mexican-style seafood. Other on-site amenities include parking and laundry services (fees apply). The Krystal Beach Acapulco also offers conference and banquet facilities.
Highlights
The Krystal Beach Acapulco features 400 guest rooms with furnished balconies and great views of the city, mountains or Acapulco Bay. Standard guest rooms come equipped with either single king beds or pairs of double beds, and the more spacious rooms have single king beds. Bathrooms feature shower/tub combos, and in-room amenities include air conditioning, cable TVs, hair dryers, irons/ironing boards (upon request), telephones, clock radios and room safes.
Nearby attractions
  • Papagayo Park (next door)
  • Playa Hornos (0.8 mi/1.3 km)
  • The Fort of San Diego (1.6 mi/2.6 km)
  • Acapulco Harbor/cruise ship dock (1.6 mi/2.6 km)
  • La Quebrada Cliff Divers (2.6 mi/4.2 km)
  • Acapulco Convention Center (2.6 mi/4.2 km)
  • Palma Sola (3 mi/4.8 km)
  • Peninsula de las Playas (3.7 mi/5.9 km)

 


Business
  • Event facilities
  • High-speed Internet access (fees apply)
Transportation
  • Acapulco International Airport (18.3 mi/29.3 km)

 


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Krystal Beach Acapulco Rooms

Superior Ocean View
These beautiful guestrooms are located in the top levels of the main tower, available in king or two double queen size beds with a spectacular view of Acapulco bay. Spacious bathroom, Cable TV, security safe, air conditioning, hairdryer, alarm clock, iron with ironing board (on request) and comfortable cocktail table with 2 chairs.
Family Connecting
Spacious beautiful connecting guestrooms with sliding door and balcony or terrace are located in the main tower. Excellent option for family gathering, room has all the amenities and services to fully enjoy an unforgettable stay. Available with king or two double queen size beds
Standard Mountain View
These beautiful guestrooms are located in the north side of the main tower, King Size bed or two double Queen Size beds with spectacular Mountain View. Here you will find all the amenities and services to fully enjoy an unforgettable stay.
Family Room
Spacious beautiful guestrooms with balcony or terrace are situated in the main tower, perfect for family gathering, available with king or two double queen size beds. The room has all the amenities and services to fully enjoy an unforgettable stay.
Standard Ocean View
Beautiful guestrooms located in the main tower, choice of King Size bed or Two double Queen Size beds with a spectacular view of Acapulco bay. Spacious bathroom, Cable TV, security safe, air conditioning, hairdryer, alarm clock, iron with ironing board (on request) and comfortable cocktail table with 2 chairs.

Amenities

  • High-speed internet
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
High-speed internet

Dining

Snack Bar
Open from 12:00 P.M. to 7:00 P.M.
Lobby Bar
Open from 10:00 A.M. to 11:00 P.M.
Pool Bar
Open from 10:00 A.M. A 11:00 P.M.
Aquamarina
International / Buffet
Breakfast from 7:00 A.M. to 12:00 P.M
Lunch from 1:00 P.M. to 5:00 P.M
Dinner from 7:00 P.M. to 11:00 P.M
Bahia
Seafood a la carte
from 2:00 P.M. to 8:00 P.M.
La Palapa
International food and Seafood a la carte from 1:00 P.M. to 5:00 P.M.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Krystal Beach Acapulco

Overall score

3.1 / 5
5.01.0
11 out of 11
Amenities:
2.6
Cleanliness:
3.5
Hotel staff:
3.7
Comfort:
3.3
Location:
3.7
Value:
3.1

64% would recommend to a friend.

Sort by:
Review of Krystal Beach Acapulco

Reviewer score

3
5.01.0
someone90121
Business
Mexico City
Sep 19, 2013

Average

1. The room was not good due to an smell to humidity 2. I requested the room change so they provided me a room beside but it was with same smell and also we review another room in different floor but with was same smell 3. The last day we delay time to make chek out, also to use the elevator

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of Krystal Beach Acapulco

Reviewer score

3
5.01.0
Anonymous
Business
New York, NY
Apr 25, 2011

Most of the Staff only speaks Spanish

I would like to say it was ok. The room was great. I mean one of the best rooms and view that I have ever had. Now on the other hand I do not speak spanish. When I first arrived I could not be checked in because the two people at the front desk did not speak any english. Luck for me my partner is Mexican so I had him check us in. So next we go to the resturant and my partner goes to the bathroom and I thought I would order, wrong again the staff in the resturant did not speak english (btw the food in the resturant was the worst). So this place is great for someone who speaks spanish and eats somewhere else.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Krystal Beach Acapulco

Reviewer score

2
5.01.0
Anonymous
Business
San Francisco CA.
Oct 19, 2010

good locatiom and nice beach

The hotel needs to be upgraded. In my opinion the bathromms are very old and they running down. But, the service and hotel personel were very polite and helpful

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

There are planty of restaurants and food stores and fast food shops near by. So is very conveniance.

Review of Krystal Beach Acapulco

Reviewer score

2
5.01.0
Anonymous
Business
Houston , Texas
Jun 14, 2010

Not Good

the hotel needs some major upgrades , really needs new towels they were as hard as a rock . no wash cloths for the bathroom and people were always out to get a tip for doing nothing . i will never go back to that place. Cops at this location are so bad , we were pulled over on the way to the airport and was forced to pay $60 to get our DL back , so we could catch our flight . Acapilco sucks !!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Krystal Beach Acapulco

Reviewer score

3
5.01.0
Anonymous
Business
Simi Valley, CA
Jan 10, 2010

Unbeatable locatin for the price

Nice hotel and very clean. Great staff and restaurant. Pool was very crowded, but over all it was the best vacation I have ever had. Great people and Acapulco is a party town and lots of fun!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Long walk from hotel

The nightlife is owesome and lots of fun! Great beaches and people are very friendly.

Review of Krystal Beach Acapulco

Reviewer score

3
5.01.0
Anonymous
Business
Naperville IL
Jan 10, 2010

Weather excellent Christmas/NewYear

Excellent location, perfect weather.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Krystal Beach Acapulco

Reviewer score

5
5.01.0
Anonymous
Business
Redwood City
Sep 2, 2008

Very good location

In my opinion, the hotel is confortable, even do is old. Rooms, Elevatots (4)and panoramic views are good. The food is very good at the Restaurant with a great variety of Mexican dishes. Overall I'm pleased with my stay on this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

There are Movie theatres, shoping centers, beaches,Restaurants and public transportation.

Review of Krystal Beach Acapulco

Reviewer score

1
5.01.0
Anonymous
Business
New York, NY
Mar 19, 2008

Stay at Your Own Risk

The Avalon Excalibur was the worst hotel that I have ever stayed in. I have been to Mexico 5 times and this was the first time where I was at a hotel where not one member of the staff spoke a word of English. Our room was not cleaned at all during are entire stay. The Concierge was very unhelpful and rude. The beach amnitities were very poor, there were never enough lounge chairs on the pool or on the beach, and the hotel security was lackluster. Beach Vendors were allowed to come up to you as you lounged on hotel property and harrassed you every five minutes. the Food and drinks at the hotel were inedible and highly over priced. If you want to have a miserable time in Acapulco stay at this hotel, if not their are much better options available.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Krystal Beach Acapulco

Reviewer score

5
5.01.0
Anonymous
Business
USA
Mar 8, 2008

very fun & accommodating

the staff was very helpful & friendly. We loved the free buffet breakfast. It was fabulous! We also enjoyed the beautiful view of the ocean.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

It's just a short drive away.

Review of Krystal Beach Acapulco

Reviewer score

4
5.01.0
Anonymous
Business
New York, NY
Aug 21, 2007

family vacation

Great Location had a great time. Room was ok. People were friendly. Everything was fine. Hotel needs to be updated. AC was broken. But over all it was worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

try going to CeCe water park.

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