$60 Avg/night
Rate and special offer based on Check-in: Sep 18, 2014 Check-out: Sep 20, 2014

Krystal Beach Acapulco

3 stars
Costera Miguel Aleman 163, Acapulco, 39670
Hotel Overview
Reviewer score
3.1
out of 5
13 reviews
Very good location

In my opinion, the hotel is confortable, even do is old. Rooms, Elevatots (4)and panoramic views... See full review

  • Anonymous
  • Sep 2, 2008
very fun & accommodating

the staff was very helpful & friendly. We loved the free buffet breakfast. It was fabulous! We... See full review

  • Anonymous
  • Mar 8, 2008
Family-friendly hotel near Papagayo Park on Acapulco’s Hornitos Beach
Situated in the golden zone along the wide arc of Acapulco Bay, the Krystal Beach Acapulco is located on Hornitos Beach. In the heart of Acapulco's tourist district, guests find on-site relaxation and off-site adventure. Attractions include the Quebrada cliff divers and downtown Acapulco. Families appreciate the close proximity to Papagayo Park, which offers lots of kids' activities. The Krystal Beach Acapulco offers high-speed Internet access in public areas (fees apply) and its meeting facilities accommodate up to 450 people.
Rooms
The Krystal Beach Acapulco features 400 guest rooms with furnished balconies and great views of the city, mountains or Acapulco Bay. Standard guest rooms come equipped with either single king beds or pairs of double beds, and the more spacious rooms have single king beds. Bathrooms feature shower/tub combos, and in-room amenities include air conditioning, cable TVs, hair dryers, irons/ironing boards (upon request), telephones, clock radios and room safes.
Highlights
  • Located on Hornitos Beach
  • Two swimming pools
  • All-inclusive packages available
  • High-speed Internet access (fees apply) in public areas


Features
Overlooking Hornitos Beach, the Krystal Beach Acapulco offers an ideal location for exploring the city and its many attractions. Guests hit the sands to find palapas and beach services. Just across the street sits Papagayo Park with amusement park rides and other kid-friendly activities. The property also boasts two outdoor swimming pools with sundecks. Meals at the two on-site restaurants include buffets and Mexican-style seafood. Other on-site amenities include parking and laundry services (fees apply). The Krystal Beach Acapulco also offers conference and banquet facilities.
Transportation
  • Acapulco International Airport (18.3 mi/29.3 km)

 


Attractions
  • Papagayo Park (next door)
  • Playa Hornos (0.8 mi/1.3 km)
  • The Fort of San Diego (1.6 mi/2.6 km)
  • Acapulco Harbor/cruise ship dock (1.6 mi/2.6 km)
  • La Quebrada Cliff Divers (2.6 mi/4.2 km)
  • Acapulco Convention Center (2.6 mi/4.2 km)
  • Palma Sola (3 mi/4.8 km)
  • Peninsula de las Playas (3.7 mi/5.9 km)

 


Business
  • Event facilities
  • High-speed Internet access (fees apply)

Hotel Map

16.8601 -99.8838
Area served
Acapulco, Mexico.
Nearby airports
Acapulco International Airport.
Area description
Just 30 minutes from the Acapulco International Airport close to historic Old Acapulco. Krystal Acapulco is strategically located on a beautiful stretch of golden sand beach, three minutes from the city's world famous nightlife and across the street from Papagayo Park and La Gran Plaza, which is the biggest shopping mall in Acapulco.

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Krystal Beach Acapulco Rooms

Superior Ocean View
These beautiful guestrooms are located in the top levels of the main tower, available in king or two double queen size beds with a spectacular view of Acapulco bay. Spacious bathroom, Cable TV, security safe, air conditioning, hairdryer, alarm clock, iron with ironing board (on request) and comfortable cocktail table with 2 chairs.
Family Connecting
Spacious beautiful connecting guestrooms with sliding door and balcony or terrace are located in the main tower. Excellent option for family gathering, room has all the amenities and services to fully enjoy an unforgettable stay. Available with king or two double queen size beds
Standard Mountain View
These beautiful guestrooms are located in the north side of the main tower, King Size bed or two double Queen Size beds with spectacular Mountain View. Here you will find all the amenities and services to fully enjoy an unforgettable stay.
Family Room
Spacious beautiful guestrooms with balcony or terrace are situated in the main tower, perfect for family gathering, available with king or two double queen size beds. The room has all the amenities and services to fully enjoy an unforgettable stay.
Standard Ocean View
Beautiful guestrooms located in the main tower, choice of King Size bed or Two double Queen Size beds with a spectacular view of Acapulco bay. Spacious bathroom, Cable TV, security safe, air conditioning, hairdryer, alarm clock, iron with ironing board (on request) and comfortable cocktail table with 2 chairs.

Amenities

  • High-speed internet
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
High-speed internet

Dining

Snack Bar
Open from 12:00 P.M. to 7:00 P.M.
Lobby Bar
Open from 10:00 A.M. to 11:00 P.M.
Pool Bar
Open from 10:00 A.M. A 11:00 P.M.
Aquamarina
International / Buffet
Breakfast from 7:00 A.M. to 12:00 P.M
Lunch from 1:00 P.M. to 5:00 P.M
Dinner from 7:00 P.M. to 11:00 P.M
Bahia
Seafood a la carte
from 2:00 P.M. to 8:00 P.M.
La Palapa
International food and Seafood a la carte from 1:00 P.M. to 5:00 P.M.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (13)

Ratings and reviews for Krystal Beach Acapulco

Overall score

3.1 / 5
5.01.0
13 out of 13
Amenities:
2.8
Room cleanliness:
3.6
Hotel staff:
3.8
Room comfort:
3.4
Location:
3.8
Value:
3.2

62% would recommend to a friend.

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Review of Krystal Beach Acapulco

Reviewer score

3
5.01.0
someone90121
Mexico City
Sep 19, 2013

Average

1. The room was not good due to an smell to humidity 2. I requested the room change so they provided me a room beside but it was with same smell and also we review another room in different floor but with was same smell 3. The last day we delay time to make chek out, also to use the elevator

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
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Review of Krystal Beach Acapulco

Reviewer score

3
5.01.0
Anonymous
Sylmar, Ca
Aug 7, 2011

Not what I expexted

Pictures lies, hotel needs remodeling, elevator wasn't working.....Overall very clean and employes there are very helpful and very nice..

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Money-saving tip: Short drive from hotel

La Quebrada was only a short drive, as a matter fact take the bus for only five pesos, half a dollar and your there, you don't have to have dinner there, the guys from the shuttle riped us off, our dinner ended us costing us $ 250.00 us dollars and just because they pick you up and droping you of from hotel.

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Review of Krystal Beach Acapulco

Reviewer score

3
5.01.0
Anonymous
New York, NY
Apr 25, 2011

Most of the Staff only speaks Spanish

I would like to say it was ok. The room was great. I mean one of the best rooms and view that I have ever had. Now on the other hand I do not speak spanish. When I first arrived I could not be checked in because the two people at the front desk did not speak any english. Luck for me my partner is Mexican so I had him check us in. So next we go to the resturant and my partner goes to the bathroom and I thought I would order, wrong again the staff in the resturant did not speak english (btw the food in the resturant was the worst). So this place is great for someone who speaks spanish and eats somewhere else.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
4
Value:
5
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Review of Krystal Beach Acapulco

Reviewer score

2
5.01.0
Anonymous
San Francisco CA.
Oct 19, 2010

good locatiom and nice beach

The hotel needs to be upgraded. In my opinion the bathromms are very old and they running down. But, the service and hotel personel were very polite and helpful

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

There are planty of restaurants and food stores and fast food shops near by. So is very conveniance.

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Review of Krystal Beach Acapulco

Reviewer score

3
5.01.0
Anonymous
Carson CA
Sep 1, 2010

The good, the bad, and the ugly

The Hotel is OK, but needs some things to be fix, example the towels service is poor needed to be softer, some bad smell come out from the sink.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
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Review of Krystal Beach Acapulco

Reviewer score

2
5.01.0
Anonymous
Houston , Texas
Jun 14, 2010

Not Good

the hotel needs some major upgrades , really needs new towels they were as hard as a rock . no wash cloths for the bathroom and people were always out to get a tip for doing nothing . i will never go back to that place. Cops at this location are so bad , we were pulled over on the way to the airport and was forced to pay $60 to get our DL back , so we could catch our flight . Acapilco sucks !!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
1
Value:
1
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Review of Krystal Beach Acapulco

Reviewer score

3
5.01.0
Anonymous
Naperville IL
Jan 10, 2010

Weather excellent Christmas/NewYear

Excellent location, perfect weather.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
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Review of Krystal Beach Acapulco

Reviewer score

3
5.01.0
Anonymous
Simi Valley, CA
Jan 10, 2010

Unbeatable locatin for the price

Nice hotel and very clean. Great staff and restaurant. Pool was very crowded, but over all it was the best vacation I have ever had. Great people and Acapulco is a party town and lots of fun!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Nightlife tip: Long walk from hotel

The nightlife is owesome and lots of fun! Great beaches and people are very friendly.

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Review of Krystal Beach Acapulco

Reviewer score

5
5.01.0
Anonymous
Redwood City
Sep 2, 2008

Very good location

In my opinion, the hotel is confortable, even do is old. Rooms, Elevatots (4)and panoramic views are good. The food is very good at the Restaurant with a great variety of Mexican dishes. Overall I'm pleased with my stay on this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

There are Movie theatres, shoping centers, beaches,Restaurants and public transportation.

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Review of Krystal Beach Acapulco

Reviewer score

1
5.01.0
Anonymous
New York, NY
Mar 19, 2008

Stay at Your Own Risk

The Avalon Excalibur was the worst hotel that I have ever stayed in. I have been to Mexico 5 times and this was the first time where I was at a hotel where not one member of the staff spoke a word of English. Our room was not cleaned at all during are entire stay. The Concierge was very unhelpful and rude. The beach amnitities were very poor, there were never enough lounge chairs on the pool or on the beach, and the hotel security was lackluster. Beach Vendors were allowed to come up to you as you lounged on hotel property and harrassed you every five minutes. the Food and drinks at the hotel were inedible and highly over priced. If you want to have a miserable time in Acapulco stay at this hotel, if not their are much better options available.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
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