$56 Avg/night
Rate and special offer based on Check-in: Oct 28, 2014 Check-out: Oct 30, 2014

Grand Hotel Acapulco

3 stars
Costera Miguel Aleman, # 1 Col. Icacos, Acapulco, 0
Hotel Overview
Reviewer score
3.5
out of 5
41 reviews
aca carlos

it was great ! everything was brand new and the staff was always very nice . i needed late check... See full review

  • aca carlos
  • Feb 4, 2014
Secured Family Hotel

The hotel is a Five Star for the cleanliness, staff generosity , and above how the whole hotel is... See full review

  • Incredible Dad
  • Jan 5, 2014
Spacious rooms and suites overlooking Acapulco Bay on Icacos Beach
The Grand Hotel Acapulco sits on Playa Icacos overlooking Acapulco Bay and offers easy access to its golden shores. Located near the eastern end of Acapulco proper, the Grand Hotel Acapulco is a close ride to downtown and popular attractions like the Quebrada cliff divers. Points of interest near the hotel include the convention center and CiCi Waterpark. The Grand Hotel Acapulco features a kosher kitchen and facilities. The hotel also offers beach services, business center and Wi-Fi access (fees apply).

 

Highlights
  • Located on Icacos Beach
  • On-site spa,
  • Kosher services
  • Two swimming pools
  • Fitness center

 

Rooms
The Grand Hotel Acapulco features 587 guest rooms and suites with private balconies and breathtaking views of either Acapulco bay or the tropical mountains. Rooms come furnished with either a king or two double beds. Suites have single king beds. The spacious accommodations boast marble floors and private bathrooms with showers and tubs. In-room amenities include air-conditioning, satellite TV, telephones and hair dryers. Some rooms feature wireless Internet access (fees apply).

 

Features
Located oceanfront, overlooking Icacos Beach on the eastern edge of Acapulco, the Grand Hotel Acapulco offers great ocean views and easy access to 80 thatched palapas on the beach with food and drink services. On the beach, guests find watersports like waterskiing, snorkeling and parasailing. The hotel also offers two free-form swimming pools and an expansive sun deck with lounge chairs. Guests enjoy the sauna, steam room and massages and body treatments at the on-site spa. The Grand Hotel Acapulco offers kosher facilities, including a kosher kitchen and an on-site synagogue. Guests dine at the resort's three restaurants which serve seafood, Mexican and bistro fare. The hotel also has a business center, conference facilities and Wi-Fi access (fees apply).

 

Transportation
  • Acapulco International Airport (14.8 mi/23.7 km)

 

Attractions
  • CiCi Waterpark (0.7 mi/1.1 km)
  • Acapulco Convention Center (1.4 mi/2.2 km)
  • Playa Hornos (3.9 mi/6.2 km)
  • Acapulco Harbor/cruise ship dock (4.8 mi/7.7 km)
  • The Fort of San Diego (5.6 mi/9 km)
  • La Quebrada Cliff Divers (5.7 mi/9.1 km)
  • Peninsula de las Playas (7.2 mi/11.5 km)

 

Business
  • Business center
  • Conference rooms
  • Wi-Fi access (fees apply)

Hotel Map

16.8448 -99.849
Area served
Acapulco.
Nearby airports
Juan N Alvarez International Airport.
Area description
On beautiful Acapulco Bay, just five minutes from the Convention Centre and in the heart of a city famous throughout the world for its spectacular night life, restaurants and shopping.

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Grand Hotel Acapulco Rooms

Renovated Grand Executive
Room with marble floors and stunning partial views of Acapulco Bay and ocean. Luxury amenities include two double beds or one king size bed, furnished private balcony, marble bath, bathrobes and wireless Internet access. It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access ($), Mini bar, Non-smoking rooms, Safe in room and Telephone.Includes Executive lounge privileges with access to a private lounge serving Continental breakfast, evening cocktails and hors d'euvres.
Ocean Front Suite
Ocean Front Suites offer stunning front views of the Bay of Acapulco and ocean beyond. Sliding glass doors open onto a private balcony featuring table and chairs. Pampering amenities include one king size bed with plush linens, marble bath and wireless Internet access ($). It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access ($), Mini bar, Non-smoking rooms, Safe in room and Telephone.
Renovated Grand Room
Room with marble floors and stunning partial views of Acapulco Bay and ocean. Luxury amenities include two double beds or one king size bed, furnished private balcony, marble bath, bathrobes and wireless Internet access. It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access ($), Mini bar, Non-smoking rooms, Safe in room and Telephone
Deluxe room
Room with stunning partial views of the Bay of Acapulco and ocean beyond. Sliding glass doors open onto a private balcony featuring table and chairs. Pampering amenities include two double beds or one king size bed with plush linens, marble bath and wireless Internet access. Located on the upper floor of the hotel. It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access, Mini bar, Non-smoking rooms, Safe in room and Telephone.

Amenities

  • WiFi
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking
Accessibility
Handicapped rooms/facilities

Dining

Zapata Villa & Cia
Zapata Villa & Cia, its casual setting features museum-quality articles from the Mexican Revolution and sets the mood for an evening full of fun and great food. Make sure to save room for Mama Esther's desserts! The world's largest tequila collection and our trademark 'Hangman Drink' await guests, served by authentically uniformed staff. Thursday Pozole tradition from 2:00 pm to 6:00 pm with live music. Seating capacity 200 people inside, 180 people outside on the terrace. Open from Thursday to Saturday from 7.00 pm to 11.30 pm.
El Pescador
El Pescador, otherwise known as a 'gift from the sea', offers an unrivalled view of one of the most beautiful bays in the world. Guests dining at El Pescador will be able to observe the chefs preparing such delicacies as red snapper in coriander sauce or a specialty pizza from our wood-burning pizza oven. In the evening, romantic guitar music complements the Mediterranean-style decor, promising a memorable dining experience. Seating capacity 128 people. Open from Monday to Sunday from 12.30 pm to 11.30 pm.
La Ceiba
In the morning, guest can choose from a spectacular breakfast buffet with a wide array of juices and fruits and a cooking station where a uniformed chef prepares eggs to your liking. For lunch, the menu features international bistro fare and homestyle specialties. Seating capacity 280 people. Open from Monday to Sunday from 7.00 am -4.30 pm.
El Isleo
Offers Kosher food, open only during the winter season from Monday to Sunday from 7.00 am to 10.00 pm.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (41)

Ratings and reviews for Grand Hotel Acapulco

Overall score

3.5 / 5
5.01.0
41 out of 41
Amenities:
3.3
Room cleanliness:
3.8
Hotel staff:
3.6
Room comfort:
3.7
Location:
4.1
Value:
3.5

63% would recommend to a friend.

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Review of Grand Hotel Acapulco

Reviewer score

5
5.01.0
Sol Perros
Phoenix. AZ
Apr 8, 2011

lovely time in Acapulco

We had a lovely time at the Grand Hotel Acapulco. One little hitch -- the hotel was only 9% occupied one day so they decided to perform maintenance on the air conditioner which required shutting it off. It got a little uncomfortable but was back on by 8pm. Very convenient to everything and a great beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

eat at Ika Taco across the street and Toscano just down the street on the left. Great food at both. Also, La Fortaleza upstairs at the Zocalo.

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Review of Grand Hotel Acapulco

Reviewer score

5
5.01.0
Incredible Dad
Business
Sacramento, California
Jan 5, 2014

Secured Family Hotel

The hotel is a Five Star for the cleanliness, staff generosity , and above how the whole hotel is secured. It is secured from the entrance of the hotel to the back where the the hotel's pool and its own section of the beach is located. You have great view of the Acapulco's bay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hotel Acapulco

Reviewer score

5
5.01.0
aca carlos
Business
chicago
Feb 4, 2014

aca carlos

it was great ! everything was brand new and the staff was always very nice . i needed late check out and they didn't even charge me .

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hotel Acapulco

Reviewer score

5
5.01.0
straveler 21
Business
Brooklyn, NY, USA
Jan 21, 2012

great vacation!

the hotel was great! The weather was perfect! The kosher food was delicious!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

the kosher restaurant is only open for a few weeks

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Thank you for your feedback!
Review of Grand Hotel Acapulco

Reviewer score

5
5.01.0
Sol Perros
Business
Phoenix. AZ
Apr 8, 2011

lovely time in Acapulco

We had a lovely time at the Grand Hotel Acapulco. One little hitch -- the hotel was only 9% occupied one day so they decided to perform maintenance on the air conditioner which required shutting it off. It got a little uncomfortable but was back on by 8pm. Very convenient to everything and a great beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

eat at Ika Taco across the street and Toscano just down the street on the left. Great food at both. Also, La Fortaleza upstairs at the Zocalo.

Was this review helpful to you?
Thank you for your feedback!
Review of Grand Hotel Acapulco

Reviewer score

5
5.01.0
Anonymous
Business
Skokie
Feb 16, 2010

Grand Acapulco

very restful and comfortable

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hotel Acapulco

Reviewer score

5
5.01.0
Aca[pulco Donna
Business
Waterloo, NY
Feb 24, 2010

Grand Hotel Acapulco

This year my entire family went to Acapulco with us. We always stay at the Grand Hotel (previously the Hyatt Regency). The staff is extremely friendly and helpful. We enjoyed every minute of it. They are undergoing renovation so some amenities were not available, but will be in the near future and when we go again next year it will only get better.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Rent a boat at the marina and go to the cliff divers by boat. Take taxis to bull fights and take bus everywhere else (busses are very inexpensive).

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Review of Grand Hotel Acapulco

Reviewer score

5
5.01.0
Anonymous
Business
New York
Jan 31, 2011

Grand hotel

the beach and pool areas are beautiful!!!Despite what you hear,the tourist areas in Acapulco are safe and the beach and bay are great places just to hang.For those who keep kosher(like me) during the winter there is a kosher resturant and a synagogue.The hotel is currently being renovated so the rooms vary.I should mention, weather is greata nd the price is much lower then the Caribean!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hotel Acapulco

Reviewer score

5
5.01.0
Anonymous
Business
Detroit
Apr 22, 2009

Acapulco Paradise

I have been going to the Grand since 1999. when it was called the Hyatt. i know it just changed names this year. but iv been to acapulco a good 8 times now.. and iv never stayed anywhere but there.. i love the staff, i know them by 1st name and vice versa. the location is great and the rooms are really clean.. im goin back in 3 weeks booked my trip with orbitz.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

go to Palladium and manadara night clubs.. great time great service.

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Review of Grand Hotel Acapulco

Reviewer score

4
5.01.0
Dany Romo
Business
New York, New York
Jan 31, 2014

Great Hotel!

This hotel has it all! great amenities, a clean environment and a very polite staff! The pools are clean and the water is warm! The only down fall is that the pool and beach area close at 8pm.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There is a Taco joint across the street that is both very inexpensive and delicious!

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Review of Grand Hotel Acapulco

Reviewer score

4
5.01.0
lupisjv
Business
México
Feb 4, 2014

Enjoyable

The hotel was very relax, the beach was very clean

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
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