Grand Hotel Acapulco

3 stars
View map of Costera Miguel Aleman, # 1 Col. Icacos, Acapulco, 0

Hotel Overview

Reviewer score
3.6
out of 5
40 reviews
Family venue....

Very clean hotel, a little outdated but in good condition. Pools are great and location too. See full review

  • EOMQ
  • Jun 17, 2015
Nice Family Trip

Stayed here over the weekend after New Year's, which was very crowded and generally not... See full review

  • Travelin Twin
  • Jan 15, 2015
The Grand Hotel Acapulco sits on Playa Icacos overlooking Acapulco Bay and offers easy access to its golden shores. Located near the eastern end of Acapulco proper, the Grand Hotel Acapulco is a close ride to downtown and popular attractions like the Quebrada cliff divers. Points of interest near the hotel include the convention center and CiCi Waterpark. The Grand Hotel Acapulco features a kosher kitchen and facilities. The hotel also offers beach services, business center and Wi-Fi access (fees apply).

 

Rooms
The Grand Hotel Acapulco features 587 guest rooms and suites with private balconies and breathtaking views of either Acapulco bay or the tropical mountains. Rooms come furnished with either a king or two double beds. Suites have single king beds. The spacious accommodations boast marble floors and private bathrooms with showers and tubs. In-room amenities include air-conditioning, satellite TV, telephones and hair dryers. Some rooms feature wireless Internet access (fees apply).

 

Property features
Located oceanfront, overlooking Icacos Beach on the eastern edge of Acapulco, the Grand Hotel Acapulco offers great ocean views and easy access to 80 thatched palapas on the beach with food and drink services. On the beach, guests find watersports like waterskiing, snorkeling and parasailing. The hotel also offers two free-form swimming pools and an expansive sun deck with lounge chairs. Guests enjoy the sauna, steam room and massages and body treatments at the on-site spa. The Grand Hotel Acapulco offers kosher facilities, including a kosher kitchen and an on-site synagogue. Guests dine at the resort's three restaurants which serve seafood, Mexican and bistro fare. The hotel also has a business center, conference facilities and Wi-Fi access (fees apply).

 

Highlights
  • Located on Icacos Beach
  • On-site spa,
  • Kosher services
  • Two swimming pools
  • Fitness center

 

Nearby attractions
  • CiCi Waterpark (0.7 mi/1.1 km)
  • Acapulco Convention Center (1.4 mi/2.2 km)
  • Playa Hornos (3.9 mi/6.2 km)
  • Acapulco Harbor/cruise ship dock (4.8 mi/7.7 km)
  • The Fort of San Diego (5.6 mi/9 km)
  • La Quebrada Cliff Divers (5.7 mi/9.1 km)
  • Peninsula de las Playas (7.2 mi/11.5 km)

 

Business
  • Business center
  • Conference rooms
  • Wi-Fi access (fees apply)
Transportation
  • Acapulco International Airport (14.8 mi/23.7 km)

 

Grand Hotel Acapulco Rooms

Renovated Grand Executive
Room with marble floors and stunning partial views of Acapulco Bay and ocean. Luxury amenities include two double beds or one king size bed, furnished private balcony, marble bath, bathrobes and wireless Internet access. It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access ($), Mini bar, Non-smoking rooms, Safe in room and Telephone.Includes Executive lounge privileges with access to a private lounge serving Continental breakfast, evening cocktails and hors d'euvres.
Ocean Front Suite
Ocean Front Suites offer stunning front views of the Bay of Acapulco and ocean beyond. Sliding glass doors open onto a private balcony featuring table and chairs. Pampering amenities include one king size bed with plush linens, marble bath and wireless Internet access ($). It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access ($), Mini bar, Non-smoking rooms, Safe in room and Telephone.
Renovated Grand Room
Room with marble floors and stunning partial views of Acapulco Bay and ocean. Luxury amenities include two double beds or one king size bed, furnished private balcony, marble bath, bathrobes and wireless Internet access. It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access ($), Mini bar, Non-smoking rooms, Safe in room and Telephone
Deluxe room
Room with stunning partial views of the Bay of Acapulco and ocean beyond. Sliding glass doors open onto a private balcony featuring table and chairs. Pampering amenities include two double beds or one king size bed with plush linens, marble bath and wireless Internet access. Located on the upper floor of the hotel. It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access, Mini bar, Non-smoking rooms, Safe in room and Telephone.

Amenities

  • WiFi
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking
Accessibility
Accessible Rooms/Facilities

Hotel Map

16.8448 -99.849
Area served
Acapulco.
Nearby airports
Juan N Alvarez International Airport.
Area description
On beautiful Acapulco Bay, just five minutes from the Convention Centre and in the heart of a city famous throughout the world for its spectacular night life, restaurants and shopping.

Dining

Zapata Villa & Cia
Zapata Villa & Cia, its casual setting features museum-quality articles from the Mexican Revolution and sets the mood for an evening full of fun and great food. Make sure to save room for Mama Esther's desserts! The world's largest tequila collection and our trademark 'Hangman Drink' await guests, served by authentically uniformed staff. Thursday Pozole tradition from 2:00 pm to 6:00 pm with live music. Seating capacity 200 people inside, 180 people outside on the terrace. Open from Thursday to Saturday from 7.00 pm to 11.30 pm.
El Pescador
El Pescador, otherwise known as a 'gift from the sea', offers an unrivalled view of one of the most beautiful bays in the world. Guests dining at El Pescador will be able to observe the chefs preparing such delicacies as red snapper in coriander sauce or a specialty pizza from our wood-burning pizza oven. In the evening, romantic guitar music complements the Mediterranean-style decor, promising a memorable dining experience. Seating capacity 128 people. Open from Monday to Sunday from 12.30 pm to 11.30 pm.
La Ceiba
In the morning, guest can choose from a spectacular breakfast buffet with a wide array of juices and fruits and a cooking station where a uniformed chef prepares eggs to your liking. For lunch, the menu features international bistro fare and homestyle specialties. Seating capacity 280 people. Open from Monday to Sunday from 7.00 am -4.30 pm.
El Isleo
Offers Kosher food, open only during the winter season from Monday to Sunday from 7.00 am to 10.00 pm.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (40)

Ratings and reviews for Grand Hotel Acapulco

Overall score

3.6 / 5
5.01.0
40 out of 40
Amenities:
3.4
Cleanliness:
3.9
Hotel staff:
3.7
Comfort:
3.9
Location:
4.1
Value:
3.7

68% would recommend to a friend.

Sort by:
Review of Grand Hotel Acapulco

Reviewer score

4
5.01.0
EOMQ
Family
Ciudad de México
Jun 17, 2015

Family venue....

Very clean hotel, a little outdated but in good condition. Pools are great and location too.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Family

Review of Grand Hotel Acapulco

Reviewer score

4
5.01.0
Travelin Twin
Family
Dulles
Jan 15, 2015

Nice Family Trip

Stayed here over the weekend after New Year's, which was very crowded and generally not recommended, but after the first day the hotel emptied out and became very pleasant. Staff are nice, and the facilities are very good for a three star hotel in Mexico. Rooms are big, the ones with a full ocean view are fantastic (we got that) and the gym is huge. Beach is steps away from the pool. Better upkeep than some other three star hotels in this neighborhood, although the bathroom is beginning to show its age. Overall very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of Grand Hotel Acapulco

Reviewer score

4
5.01.0
Mauricio L.
Couples
TORONTO
Jan 5, 2015

All good

Good location. A bit old but clean. All ok. On the bay, good beach and good pool

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Grand Hotel Acapulco

Reviewer score

4
5.01.0
EOMQ
Business
Mexico DF
Nov 15, 2014

Best at ICACOS.....

Very well located, several good restaurants nearby, including SUNTORY. Staff is very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Grand Hotel Acapulco

Reviewer score

4
5.01.0
EOMQ
Business
Mexico DF
Nov 6, 2014

Good price-value....

A comfortable room with great view of Acapulco Bay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Grand Hotel Acapulco

Reviewer score

4
5.01.0
EOMQ
Business
Mexico DF
Oct 9, 2014

Nice hotel.

Staff is very friendly, location is excellent. Several restaurants nearby.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Grand Hotel Acapulco

Reviewer score

4
5.01.0
Phillip Solo
Single
Cambodia
Sep 13, 2014

great relaxing getaway

Was just what I needed for a couple of nights relaxing by the coast. Great rooms and amazing view.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Single

Shopping tip: Short walk from hotel

Right near a large department store

Review of Grand Hotel Acapulco

Reviewer score

4
5.01.0
Chilean couple
Couples
Santiago, Chile
Apr 13, 2014

Great romantic weekend

Nice location but not at walking distance to the nightlife heart . The staff is very friendly and helpfull. Clean and espacios rooms. Nice beach, and pools. Exceeded my expectations according to the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Dining tip: Short drive from hotel

Ask your hotel staff or taxi driver for "El amigo Miguel" beachfront seafood. Great place, great food and affordable prices.

Review of Grand Hotel Acapulco

Reviewer score

4
5.01.0
First timer at Playa
Family
New York, NY, USA
Feb 24, 2014

Some Issues

The staff at the front desk are slow. It took me about 45 min to check in because a tourist group was ahead of me checking in. The toilet got clogged up a few times, but the response was adequate. Room was spacious. We had a nice stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Dining tip: Short walk from hotel

A fish place called PACO'S two blocks away was excellent

Review of Grand Hotel Acapulco

Reviewer score

3
5.01.0
momma is getting tired
Family
golden zone, Acapulco
Feb 11, 2014

Holiday

The above rating is based on the room we were eventually put in. I booked a room over the internet. I paid upfront for a 600 + sq ft room. When we arrived we were checked into a very small room. After you've tipped someone and your luggage has been delivered and its late at night and your tired..it is hard to understand why they would do that as it was low season in Mexico and the hotel was no where near full. I go back down to the front desk and explain the situation and they move us to another room. The size I actually had paid for. This seems to be a pattern in Mexico...they put you in something less than you have paid for and you have to work for what you should have been given in the first place. I get tired of all the time spent trying to fix things, as well as getting tired of tipping for these experiences.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Family

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