Hotel Overview
NICE Hotel & Grounds, BUT
Hotel, Grounds and Restaurant were excellent, but the checking in process late at night was a...
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PAMAP
- Mar 17, 2011
Nice getaway
The newly renovated rooms are very nice. Not as large as the older rooms were. The restaurants are...
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Bubbie
- Feb 20, 2011
Spacious rooms and suites overlooking Acapulco Bay on Icacos Beach
The Grand Hotel Acapulco sits on Playa Icacos overlooking Acapulco Bay and offers easy access to its golden shores. Located near the eastern end of Acapulco proper, the Grand Hotel Acapulco is a close ride to downtown and popular attractions like the Quebrada cliff divers. Points of interest near the hotel include the convention center and CiCi Waterpark. The Grand Hotel Acapulco features a kosher kitchen and facilities. The hotel also offers beach services, business center and Wi-Fi access (fees apply).
Grand Hotel Acapulco Rooms
- Renovated Grand Executive
- Room with marble floors and stunning partial views of Acapulco Bay and ocean. Luxury amenities include two double beds or one king size bed, furnished private balcony, marble bath, bathrobes and wireless Internet access. It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access ($), Mini bar, Non-smoking rooms, Safe in room and Telephone.Includes Executive lounge privileges with access to a private lounge serving Continental breakfast, evening cocktails and hors d'euvres.
- Ocean Front Suite
- Ocean Front Suites offer stunning front views of the Bay of Acapulco and ocean beyond. Sliding glass doors open onto a private balcony featuring table and chairs. Pampering amenities include one king size bed with plush linens, marble bath and wireless Internet access ($). It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access ($), Mini bar, Non-smoking rooms, Safe in room and Telephone.
- Renovated Grand Room
- Room with marble floors and stunning partial views of Acapulco Bay and ocean. Luxury amenities include two double beds or one king size bed, furnished private balcony, marble bath, bathrobes and wireless Internet access. It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access ($), Mini bar, Non-smoking rooms, Safe in room and Telephone
- Deluxe room
- Room with stunning partial views of the Bay of Acapulco and ocean beyond. Sliding glass doors open onto a private balcony featuring table and chairs. Pampering amenities include two double beds or one king size bed with plush linens, marble bath and wireless Internet access. Located on the upper floor of the hotel. It includes Air conditioning, Cable / Satellite TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access, Mini bar, Non-smoking rooms, Safe in room and Telephone.
Hotel Map
Costera Miguel Aleman, # 1 Col. Icacos, Acapulco, 0
- Area served
- Acapulco.
- Nearby airports
- Juan N Alvarez International Airport.
- Area description
- On beautiful Acapulco Bay, just five minutes from the Convention Centre and in the heart of a city famous throughout the world for its spectacular night life, restaurants and shopping.
Amenities
- 24 Hour Room Service
- Airport Shuttle
- Babysitting/Child services
- Bar/Lounge
- Barber/Beauty Shop
- Business center
- Concierge
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Elevators
- Fitness center
- Fitness center or spa
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Spa services
- Tour Desk
- Wireless Internet
Dining
- Zapata Villa & Cia
- Zapata Villa & Cia, its casual setting features museum-quality articles from the Mexican Revolution and sets the mood for an evening full of fun and great food. Make sure to save room for Mama Esther's desserts! The world's largest tequila collection and our trademark 'Hangman Drink' await guests, served by authentically uniformed staff. Thursday Pozole tradition from 2:00 pm to 6:00 pm with live music. Seating capacity 200 people inside, 180 people outside on the terrace. Open from Thursday to Saturday from 7.00 pm to 11.30 pm.
- El Pescador
- El Pescador, otherwise known as a 'gift from the sea', offers an unrivalled view of one of the most beautiful bays in the world. Guests dining at El Pescador will be able to observe the chefs preparing such delicacies as red snapper in coriander sauce or a specialty pizza from our wood-burning pizza oven. In the evening, romantic guitar music complements the Mediterranean-style decor, promising a memorable dining experience. Seating capacity 128 people. Open from Monday to Sunday from 12.30 pm to 11.30 pm.
- La Ceiba
- In the morning, guest can choose from a spectacular breakfast buffet with a wide array of juices and fruits and a cooking station where a uniformed chef prepares eggs to your liking. For lunch, the menu features international bistro fare and homestyle specialties. Seating capacity 280 people. Open from Monday to Sunday from 7.00 am -4.30 pm.
- El Isleo
- Offers Kosher food, open only during the winter season from Monday to Sunday from 7.00 am to 10.00 pm.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1300
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (31)
Ratings and reviews for Grand Hotel Acapulco
- All travelers (31) 3.5 / 5
- Business (4) 2.3 / 5
- Couples (10) 3.8 / 5
- Families (9) 3.2 / 5
- Friends (1) 5 / 5
- Singles (3) 3 / 5
- Amenities:
- 3.2
- Room cleanliness:
- 3.7
- Hotel staff:
- 3.5
- Room comfort:
- 3.6
- Location:
- 4.1
- Value:
- 3.4
61%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
straveler 21
great vacation!
the hotel was great! The weather was perfect! The kosher food was delicious!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
the kosher restaurant is only open for a few weeks
Reviewer score
Would not recommend
george
unbeatable location for the price
to bad for the price
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
Solperros
lovely time in Acapulco
We had a lovely time at the Grand Hotel Acapulco. One little hitch -- the hotel was only 9% occupied one day so they decided to perform maintenance on the air conditioner which required shutting it off. It got a little uncomfortable but was back on by 8pm. Very convenient to everything and a great beach.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
eat at Ika Taco across the street and Toscano just down the street on the left. Great food at both. Also, La Fortaleza upstairs at the Zocalo.
Reviewer score
Would not recommend
Ali
Do not go
Old hotel, worst service ever.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 5
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would recommend
PAMAP
NICE Hotel & Grounds, BUT
Hotel, Grounds and Restaurant were excellent, but the checking in process late at night was a Nightmare. I reserved TWO Rooms for my wife & I and for another couple traveling with us. When the clerk only gave me a access key for ONE Room, I asked about the key for the second room and she tells me the reservation only had for one room and then starts to tell me that they can provide a LARGE Roll- Away Bed for in our room ?!?! I asked het to check if the 2nd room was possibly listed another our friends names and it was NOT? Fortunately I printed my document that [...]provides (Showed I paid for 2 rooms and had all of our names on it) and showed it to them - all of a sudden another room was available and then all was fine.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Bubbie
Nice getaway
The newly renovated rooms are very nice. Not as large as the older rooms were. The restaurants are fairly good and we had a good stay. Because of the danger in Acapulco right now, we only went to the Walmart across the street for water and didn't go anywhere else in Acapulco. We have been there many times so just enjoyed the hot weather and relaxed.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 2
Money-saving tip:
Short walk from hotel
Walmart is down the block and you can carry water and snacks back easily to the hotel.
Reviewer score
Would recommend
Leonard
Grand hotel
the beach and pool areas are beautiful!!!Despite what you hear,the tourist areas in Acapulco are safe and the beach and bay are great places just to hang.For those who keep kosher(like me) during the winter there is a kosher resturant and a synagogue.The hotel is currently being renovated so the rooms vary.I should mention, weather is greata nd the price is much lower then the Caribean!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
happy go lucky
great location for family vacation,
great hotel, the staff need to learn english. I was surprised the delux room did not come with complimentary breakfast. not as flexible as last year. I am easy going so for me was great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
J & J
Great service and location
Great location, excellant service, helpful staff that made our vacation great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Sightseeing tip:
Short drive from hotel
Would recommend visiting the chapel with the cross. It would have the most beautiful view and very historic and beautiful chapel. You can take a short taxi drive away takes 30min to 60 min to tour no charge but a donation is very much appreciated.
Reviewer score
Would recommend
debbie 3
acapulco
swim the whole day and we had fish on the beach yum and we also jet ski and went on a boat a refrigerator it was relaxing
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 1
- Location:
- 4
- Value:
- 2
Sightseeing tip:
In Hotel
the boat ride was great and my kids had chance to snorkel
