Hotel Overview
Great time and Understated
I went sightseeing and was at the beach and pool area. The staff was outstanding and very...
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DAB
- Mar 30, 2011
to aca
check in.... I reserved an ocean view,they were going to give me a non ocean view room but finally...
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artlover
- Mar 12, 2011
Plan an event or a posh vacation at amenity-rich Acapulco beach hotel
The Crowne Plaza Hotel Acapulco sits in the heart of Acapulco's Golden Zone, near downtown and the airport. The building itself is easily recognizable with its towering pyramid shape and its nearly 24,000 square feet of function space make it a great choice for events. The Crowne Plaza Hotel Acapulco also is located by the convention center and golf course, and other nearby attractions include the Quebrada cliff divers and CiCi Waterpark. The Crowne Plaza Hotel offers high-speed Internet access (fees apply).
Crowne Plaza Hotel ACAPULCO Rooms
- Standard Room
- View to Pacific ocean, HSIA phone line, voice mail, private balcony, Cable TV HBO and Cinemax, vanitiy mirror, air conditioning, bath tub, coffeemaker, hair dryer, iron and iron board, amenities in bathroom and high speed internet access (fee applies)
- Executive Room
- View to Pacific ocean, HSIA phone line, voice mail, private balcony, Cable TV HBO and Cinemax, vanitiy mirror, air conditioning, bath tub, coffeemaker, hair dryer, iron and iron board, amenities in bathroom and high speed internet access (fee applies)
- Suite
- Wi Fi Internet Access, phone line, voice mail, 3 privates balconies, living room, sofa bed, vanity mirror, Cable TV HBO and Cinemax, Air Conditioning, Bathtub, Coffee Maker, Iron and Iron Board, Hair Dryer
Hotel Map
AV. COSTERA MIGUEL ALEMAN 123, Acapulco, 39670
- Area served
- Acapulco - Golden Zone
- Nearby airports
- (ACA)Juan N Alvarez
Amenities
- Business center
- Conference Facilities
- Fitness center
- Health Club
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- Pool
- Restaurant
- Room Service
- Wireless Internet
Dining
- Lobby Bar
- Location: In Hotel - Lobby Nivel Unique atmosphere and great live music to dance at night from 9pm to 1am.
- Coco's Bar
- Location: In Hotel - By the Beach Next to the swimming pool in a relaxing enviroment to enjoy tropical drinks and other refreshments from 11am to 6pm
- Los Caracols
- Serves: Breakfast | Lunch | Dinner The main Restaurant where you will enjoy international cuisine, buffet style and a la carte service.
- Los Arcos
- A la carte service for Mexican cuisine ( Reservation required)
- I'Pagliacci
- A la carte fine Italian cuisine in a sophisticated and elegant atmosphere. Reservation required.
- Nude at the Beach
- Restaurant where you will enjoy International cuisine, buffet style and a la carte service.
- Oasis Pool Bar
- Located in a relaxing enviroment on the third floor just for adults area to enjoy tropical drinks and other refreshments from 10am to 6pm.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1300
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (28)
Ratings and reviews for Crowne Plaza Hotel ACAPULCO
- All travelers (28) 3.9 / 5
- Couples (12) 3.6 / 5
- Families (7) 3.7 / 5
- Friends (5) 4.2 / 5
- Singles (3) 4.7 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.2
- Hotel staff:
- 3.9
- Room comfort:
- 4.1
- Location:
- 4.6
- Value:
- 4.1
82%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Tutu
Fabulous place!!
crown plaza is wonderful. And the price is a steal! The view from our room was beautiful, the beach bar had a great view and atmosphere too. The staff was wonderfully kind and helpful. Even the locals selling jewelry at the hotel were not pushy at all and the prices were grat. I very highly recommend this hotel! It is in the safe part of the heart of the city too...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
DAB
Great time and Understated
I went sightseeing and was at the beach and pool area. The staff was outstanding and very attentive. Yes, it would have been better if they spoke english better but overall was a great time.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Dining and everything is close and tasty. Very in expensive.
Reviewer score
Would recommend
artlover
to aca
check in.... I reserved an ocean view,they were going to give me a non ocean view room but finally I got it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
sdguy
great
Just rest - its good for that. I thought that food for children up to 10 was included - comes out that no.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Reyna Izabell the Queen
Excellent vacation!!!
The best hotel in Acapulco. The service was excellent. The personnel was extremelly professional, helpful, polite and bilingual! The views were spectacular, the meals awesome, the shopping at walking distance was great. The room itself was perfect. No carpet so was cleaner than any carpeted room. Everything was as I expected and more!! We actually "owned" the most cosmopolitan bay in the world for days!! The sunsets from our hotel suite will make anybody to fall in love again!! Undoubtedly, the best vacation of our lives, and believe me, we travel all over.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
Shopping for ANYTHING was just a few steps away.
Reviewer score
Would recommend
NRT
Nice hotel/great location/good valuel
Truly enjoyed the "quiet" pool area. The view from the left side rooms was great at sundown, beautiful pictures. The beach was wide and safe to go for walks early in the morning.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
John
Awful experience
This was the 3rd time I'd stayed at this hotel. I wanted to take my girlfriend out for a special Valentine's Day experience so I booked a night for a "staycation". I checked in and went to leave my suitcase in the room. Then I went to get my girlfriend and brought her to the hotel. Lo and behold, when we got the the elevators, the security guard wouldn't let us pass. He made me give him my name and room number and he checked his list and supposedly I wasn't on it. It was clear to both my girlfriend and myself that he thought she was a prostitute, in spite of the fact that she in no way resembles that type of person. We we obligated to go to the front desk to confirm that we had reserved a room for 2. It was one of the most humiliating and offensive experiences of my life and I will never go back to that hotel. They really have a poor ability to judge people.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 3
- Value:
- 2
Dining tip:
Short walk from hotel
Don't stay at Crowne Plaza.
Reviewer score
Would recommend
Bargainhunter
Would stay again
There was plenty to see and do in Acapulco. The hotel is located In a pretty central area with access to a lot of food, stores, market, and even two malls. The staff was friendly and helpful. The prices for tours and food and drink were overpriced in our opinion. The price for the breakfast & lunch buffet were about $15 USD/person. We tried to just eat outside of the hotel to save a few bucks. The drinks at the poolside were also on the expensive side. Just don't go to Acapulco thinking it's ping to be cheap. I would definately stay at his hotel again. The hotel wasn't so expensive as some of the others. This hotel has plenty of pools, bars, food, and not to mention a wonderful view. We were on the 7th flr & it was still amazing.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
FRANK P
unbeatable price for the location
WE USED THE CROWN PLAZA HOTEL AS THE HOME BASE FOR ALL OUR DAILY TRAVELS AS IT IS CENTRALLY LOCATED
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Mimi
Excellent location!
Overall the Hotel was okay. I only have a suggestion for the future. At the time of check in, staff should remind guests to read the hotel rules, and with this the hotel can eliminate several misunderstandings.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
We recommend Buzo's restaurant
