$86 Avg/night
Rate and special offer based on Check-in: Oct 18, 2014 Check-out: Oct 19, 2014

Hotel Penaga

4 stars
Corner of Jalan Hutton & Lebuh Clarke, Penang, 10050
Hotel Overview
Reviewer score
3.0
out of 5
2 reviews
Beautiful Boutique Hotel

The Penaga holds it own against the best boutique hotels anywhere. Beautiful and unique furniture... See full review

  • from SF
  • Dec 10, 2012
Poor customer service

I made the reservation 1 day prior to my arrival then on the day of arrival I called the hotel in... See full review

  • Constant traveler
  • Sep 21, 2014
Hotel Penaga, in the heart of GeorgeTown, Penang, Malaysia, a UNESCO World Heritage Site. The hotel was converted from a cluster of 15 pre-war terraces and shophouses, facing Hutton Lane, Transfer Road and Clarke Street, into a heritage boutique hotel that maintains the character of the heritage zone while meeting the highest modern expectations.

NOTICE: Presentation of booking confirmations are mandatory upon check in. Credit card imprints or Cash is required when checking-in to cover any form of incidental charges such as meals, drinks, laundry, etc.

NOTICE: Effective 01 June, The Penang State government will be imposing a Local Government Fee of RM3 nett per room per night, payable directly to the hotel upon check in.

NOTICE: Extra bed with breakfast is subjected to availability upon arrival at RM120nett per bed per night. Baby crib/cot is subjected to availability upon arrival with no additional charges required. Extra breakfast is chargeable at RM35 per adult (aged 12 and above) and RM23.30 per child (aged 4 to 11).

Hotel Map

5.42 100.3306
Area served
Georgetown, Penang, Malaysia.
Nearby airports
The hotel is located 17.2 km from Penang International airport, approxcimately 30 minutes journey.
Area description
Hotel is located in heart of Georgetown. Various gift shops, shopping malls, food stalls and heritage site seeing within walk in distance.

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Reviewer score 4.5 out of 5
Reviewer score 3.0 out of 5

Hotel Penaga Rooms

Hutton Deluxe without balcony
Rooms with antique furniture, beautiful beds, restored timber floors, Jacuzzi baths and separate showers, and individual art works from emerging or established artists. Extra bed is subject to availability upon check-in RM120nett per bed per night.
Hutton Deluxe with balcony
Rooms on the second and third floors have balconies, antique furniture, beautiful beds, restored timber floors, Jacuzzi baths and separate showers, and individual art works from emerging or established artists. Extra bed is subject to availability upon check-in RM120nett per bed per night.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Barber/Beauty shop
Doctor on call
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Penang Chinatown: 0.3 mi
  • Cheong Fatt Tze Mansion: 0.3 mi
  • Prangin Mall Komtar: 0.4 mi
  • Wesley Methodist Church: 0.4 mi
  • Kapitan Keling Mosque: 0.5 mi
  • Khoo Kongsi: 0.5 mi
  • Penang Museum: 0.6 mi
  • Goddess Of Mercy Temple: 0.6 mi
  • St George's Church: 0.6 mi
  • Little India: 0.6 mi
  • Chowrasta Wet Market: 0.7 mi
  • City Hall: 0.7 mi
  • Fort Cornwallis: 0.9 mi
  • Wat Chaiya Mangkalaram: 1.4 mi
  • Gurney Drive: 1.5 mi
  • Penang Chinatown: 0.3 mi
  • Cheong Fatt Tze Mansion: 0.3 mi
  • Prangin Mall Komtar: 0.4 mi
  • Wesley Methodist Church: 0.4 mi
  • Kapitan Keling Mosque: 0.5 mi
  • Khoo Kongsi: 0.5 mi
  • Penang Museum: 0.6 mi
  • Goddess Of Mercy Temple: 0.6 mi
  • St George's Church: 0.6 mi
  • Little India: 0.6 mi
  • Chowrasta Wet Market: 0.7 mi
  • City Hall: 0.7 mi
  • Fort Cornwallis: 0.9 mi
  • Wat Chaiya Mangkalaram: 1.4 mi
  • Gurney Drive: 1.5 mi
  • Pulau Tikus Wet Market: 1.5 mi
  • Pinang Peranakan Mansion: 2.8 mi
  • Hindu Temple: 3 mi
  • Penang National Park: 3 mi
  • Botanical Gardens: 3.2 mi
  • Penang Hill: 3.8 mi
  • Toy Museum: 4.2 mi
  • Kek Lok Si Temple: 4.2 mi
  • Bird Park: 4.8 mi
  • Masjid Terapung Tanjung Bunga: 4.9 mi
  • Yahong Art Gallery: 6.8 mi
  • Titi Kerawang Waterfall: 7.5 mi
  • Tropical Spice Garden: 7.5 mi
  • Butterfly Farm: 7.6 mi
  • Snake Temple: 8 mi
  • Tropical Fruit Farm: 8.1 mi
  • Teluk Bahang Beach: 8.5 mi
  • Penang War Museum: 10 mi

Dining

The Cinnamon
The Cinnamon is verandah style restaurant that serves a generous buffet breakfast included in all tariffs, and all-day dining from the fusion menu that includes a few local classics. Can't compete with the street stalls, but are fully licensed with a good selection of wines and liquors in a relaxed ambience that you wont find anywhere else in town. Doubling as a private dining room for 12 people, this space can be booked for private meetings as well, and can readily serve refreshments or meals as required.
The Tanglung Bar
Our Lantern Bar, where you can get the best cocktails in Penang while you observe the passing traffic of GeorgeTown. It may be small, but it spills out onto the five foot way and is the place with a buzz.

Meeting facilities

Meeting Info
Private meeting room for 8 persons.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (2)

Ratings and reviews for Hotel Penaga

Overall score

3 / 5
5.01.0
2 out of 2
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3.5
Value:
2.5
Sort by:
Review of Hotel Penaga

Reviewer score

1
5.01.0
Constant traveler
Business
Kentucky, USA
Sep 21, 2014

Poor customer service

I made the reservation 1 day prior to my arrival then on the day of arrival I called the hotel in the morning to arrange airport transportation. The person answering the phone asked for my name and reservation number. Then advised me the airport pickup service was unavailable for such short notice. He was not professinal about the reply however I understood and got a reply. Upon arriving at the hotel they could not find my booking therefore I provided a print out of the booking with confirmation number and prepaid confirmation. The hotel staff person informed me they never recieved the booking confirmation. I then waited more then 30 min for a room and the lady questioned me serveral times about the payment even after I provide my credit card for a pre authorization of additional charges. She continued to question if the room had been prepaid even with my 2 prints of confirmation, email on mobile and credit card for guarantee. Her attitude was not professional and she continued to question the booking. I requested the confirmation papers back and left the hotel to stay at another hotel. Therefore my rating of the Amenities, Room cleanlines and comfort are just average however I never actually saw a room. The hotel would not refund my prepayment for several weeks after many calls from myself and this booking agent. They never returned phone calls or emails and did not even inform me when the prepayment was refuned. I do not recomend this hotel as there are many many hotels in the area with much better customer service. I have been staying in this area at least 1 trip per month for more than 5 years and this will not be a hotel I will recomend or stay at.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

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Review of Hotel Penaga

Reviewer score

5
5.01.0
from SF
San Francisco, CA
Dec 10, 2012

Beautiful Boutique Hotel

The Penaga holds it own against the best boutique hotels anywhere. Beautiful and unique furniture and art in rooms, great service, beautiful building and outdoors. Best shower ever! Room, in addition to AC, also had ceiling fan that was a great relief from the hermetically-sealed feeling most hotels have. I would recommend it to anyone- no one should be disappointed.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short walk from hotel

The Nasi Kandar restaurant immediately across the street is fabulous and open all hours. I fell deeply in love with that dish.

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