$113 Avg/night
Rate and special offer based on Check-in: Sep 21, 2015 Check-out: Sep 24, 2015

Eastern and Oriental Hotel Penang

5 stars
View map of 10, Lebuh Farquhar Georgetown, Penang, 10200

Hotel Overview

Reviewer score
4.5
out of 5
11 reviews
superb hotel, a real gem

This hotel is excellent and is such good value for money. The staff cannot do enough, polite and... See full review

  • Mark N.
  • Mar 2, 2015
Awesome

Awesome. Love the breakfast . Would come back again See full review

  • Kayyggfy
  • Nov 28, 2014
The Eastern & Oriental (E&O) Hotel in Penang island is the only hotel in the heart of the George Town UNESCO World Heritage Site that possesses prime sea frontage. With over 125 years of history, the E&O Hotel has played host to some of the world's most celebrated artists, writers and heads of state.

Today, the luxurious all-suite hotel stands as the grand dame of heritage hotels, its distinctive classic elegance and grace of service enhanced with time. Majority of the suites look out onto the ornamental garden and swimming pool with views across the Andaman Sea.

The adjacent Victory Annexe block was launched in March 2013. The 16-storey building adds a further 122 suites, all sea-fronting, to the present 100, complemented by new restaurants, meeting rooms, pool and niche retail outlets.

NOTICE: Effective 01 June, The Penang State government will be imposing a Local Government Fee of RM3 nett per room per night, payable directly to the hotel upon check-in.

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Eastern and Oriental Hotel Penang Rooms

Deluxe Suite
Sea-view suite with separate living area, bedroom and luxurious bathroom. Room inclusive daily breakfast for 2,complimentary Wifi and daily newspaper. 1 Complimentary return Water Limo service for 2 person from E&O Hotel to Straits Quay. (per booking/stay) Seats are subjected to availability.
Georgetown Suite
City / Courtyard-view suite with separate living area, bedroom and luxurious bathroom. Room inclusive daily breakfast for 2,complimentary Wifi and daily newspaper. 1 Complimentary return Water Limo service for 2 person from E&O Hotel to Straits Quay. (per booking/stay) Seats are subjected to availability.
Premier Suite
Sea-view suite with separate living area, bedroom, luxurious bathroom and garden terrace. Room inclusive daily breakfast for 2,complimentary Wifi and daily newspaper. 1 Complimentary return Water Limo service for 2 person from E&O Hotel to Straits Quay. (per booking/stay) Seats are subjected to availability.
Writers Suite King
Over-sized suite with separate dining lounge with bar and guest restroom. The stylish bathroom includes a claw and ball long bath with separate shower stall equipped with His & Her hand basins. Room inclusive daily breakfast for 2,complimentary Wifi and daily newspaper. 1 Complimentary return Water Limo service for 2 person from E&O Hotel to Straits Quay. (per booking/stay) Seats are subjected to availability.
Studio Suite
Club floor suite with balcony and luxurious spacious marble bathroom with twin vanities. All guests staying at the Victory Annexe will have access to the Planters Lounge, a private lounge exclusively for guests staying in the Victory Annexe, serving complimentary breakfast, coffee/tea throughout the day and evening cocktails from 5.00pm - 7.00pm. Complimentary soft drinks from the minibar, fresh fruit, unlimited WiFi and a daily newspaper are also available for your enjoyment.

Amenities

  • Free internet
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Accessibility
Accessible Rooms/Facilities
Public areas wheelchair accessible for disabled
Ramp access to buildings

Nearby points of interest

  • Cheong Fatt Tze Mansion: 0.1 mi
  • Penang Museum: 0.3 mi
  • St George's Church: 0.4 mi
  • Penang Chinatown: 0.4 mi
  • Goddess Of Mercy Temple: 0.4 mi
  • City Hall: 0.4 mi
  • Chowrasta Wet Market: 0.4 mi
  • Kapitan Keling Mosque: 0.5 mi
  • Little India: 0.5 mi
  • Khoo Kongsi: 0.6 mi
  • Fort Cornwallis: 0.6 mi
  • Prangin Mall Komtar: 0.7 mi
  • Wesley Methodist Church: 0.8 mi
  • Gurney Drive: 1.6 mi
  • Wat Chaiya Mangkalaram: 1.6 mi
  • Cheong Fatt Tze Mansion: 0.1 mi
  • Penang Museum: 0.3 mi
  • St George's Church: 0.4 mi
  • Penang Chinatown: 0.4 mi
  • Goddess Of Mercy Temple: 0.4 mi
  • City Hall: 0.4 mi
  • Chowrasta Wet Market: 0.4 mi
  • Kapitan Keling Mosque: 0.5 mi
  • Little India: 0.5 mi
  • Khoo Kongsi: 0.6 mi
  • Fort Cornwallis: 0.6 mi
  • Prangin Mall Komtar: 0.7 mi
  • Wesley Methodist Church: 0.8 mi
  • Gurney Drive: 1.6 mi
  • Wat Chaiya Mangkalaram: 1.6 mi
  • Pulau Tikus Wet Market: 1.7 mi
  • Pinang Peranakan Mansion: 2.5 mi
  • Hindu Temple: 3 mi
  • Penang National Park: 3.2 mi
  • Botanical Gardens: 3.4 mi
  • Penang Hill: 4.2 mi
  • Bird Park: 4.5 mi
  • Kek Lok Si Temple: 4.6 mi
  • Masjid Terapung Tanjung Bunga: 5 mi
  • Yahong Art Gallery: 7 mi
  • Tropical Spice Garden: 7.7 mi
  • Butterfly Farm: 7.8 mi
  • Titi Kerawang Waterfall: 7.8 mi
  • Snake Temple: 8.3 mi
  • Tropical Fruit Farm: 8.4 mi
  • Teluk Bahang Beach: 8.7 mi
  • Penang War Museum: 10.3 mi

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Eastern and Oriental Hotel Penang

Overall score

4.5 / 5
5.01.0
11 out of 11
Amenities:
4.5
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.5
Location:
4.5
Value:
4.3

82% would recommend to a friend.

Sort by:
Review of Eastern and Oriental Hotel Penang

Reviewer score

3
5.01.0
JMW
Business
Manchester
Aug 26, 2015

Lovely hotel with one major drawback

It's a stunning building in a convenient location and excellent facilities. We had a suite with a sea view which was awesome. Extra large bed very comfortable, staff at check in very helpful and polite, - in fact everything was superb BUT our one night stay was sadly spoiled by BROWN water running from the taps. When we complained about this the staff didn't seem concerned and just said let the taps run for ten minutes and then try again. We did this... Still brown water and now no hot water either... they sent up an 'engineer' at 10pm. We just wanted to take a bath and go to bed as we had an early start, but we waited for his arrival. When he saw the colour of the water he said this is normal - the whole hotel is like this and promptly left our room looking at us as if we were being ridiculous! I find it very difficult to believe that the water is ALWAYS brown in the entire hotel. After all if this is really the case how could anyone possibly consider staying here for the longer term?! This should be made clear at booking and the price should reflect the fact. We didn't get much daytimeuse of the room as it was a flying visit and we had a busy agenda. I will return to Penang soon, but unfortunately would like to be able to have a bath in CLEAN water, which according to the engineer is not possible, EVER! I rather think the staff were too lazy to deal with the situation. For the price of the room in a hotel classed as luxury - I do expect all the facilities to be functioning. Clean water is a basic. come on guys! Other than the filthy water and lack of interest from the staff in fixing the problem, it's a nice place. stay again? would love to but if the water is always like this - not possible. Disappointed to say the least.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

Review of Eastern and Oriental Hotel Penang

Reviewer score

5
5.01.0
Mark N.
Couples
N/A
Mar 2, 2015

superb hotel, a real gem

This hotel is excellent and is such good value for money. The staff cannot do enough, polite and helpful. The room was very spacious, very clean and a pleasure to stay in. There was a free buffet for all guests including drinks between 6pm - 7pm which was a really nice touch and the International buffet was superb, so much quality food. I would without a doubt stay here and live like a king for my stay. Well done E & O

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Eastern and Oriental Hotel Penang

Reviewer score

5
5.01.0
Kayyggfy
Friends
San Jose
Nov 28, 2014

Awesome

Awesome. Love the breakfast . Would come back again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Eastern and Oriental Hotel Penang

Reviewer score

5
5.01.0
Marc L.
Single
New York, NY
Nov 23, 2014

E & O

One of the finest hotels I`ve ever enjoyed. visiting. A perfect blend of the historic, nostalgiac and modern. The rooms/suites are mammoth and homey. The breakfast buffet is jaw-dropping, The people/staff are exemplorary. I could go on and on about this Grande Dame of hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Single

Dining tip: Short walk from hotel

Little India and Nongya cuisine.

Review of Eastern and Oriental Hotel Penang

Reviewer score

4
5.01.0
Jay Monkey
Business
Guangzhou China
Aug 23, 2014

Ok Hotel in the Penang Ghetto

The hotel itself is fairly okay but it is surrounded by a "UNESCO" heritage site which is basically a disgusting run down ghetto dump. The hotel has a beautiful sea front but there is no beach here for swimming. Behind the hotel is a string of closed buildings and out if business strip joints. The Victory Annex is nicer being recently renovated but the gym facilities leave more to be desired - no sauna or shower facilities l available. The gym at the Heritage Wing is a hang out spot for staff who sit around watching you exercise and playing their iPhones.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Ghetto infested mess of closed strip clubs and cheesy tourist bars. Nothing of cultural significance to be had here.

Review of Eastern and Oriental Hotel Penang

Reviewer score

5
5.01.0
Cherry Blossom Traveller
Single
UK
Aug 9, 2014

Relaxing stay in a great heritage hotel

I had a lovely suite in the Heritage wing and it was so calm and relaxing to stay here for 5 days. Breakfast could be taken outside and the location, by the sea, was fantastic. I would have like to have tried the new Victoria annexe, too, to compare. You feel you are in a short story by Somerset Maugham, and indeed he did stay there!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Single

Review of Eastern and Oriental Hotel Penang

Reviewer score

5
5.01.0
Asian Traveller
Couples
New England
Jul 6, 2011

Nostalgic and wonderful

The E&O was just beautiful!! Great location, right in the middle of Penang and on the harbor. Rooms looked like old fashioned colonial but were completely up to date with good wireless access and a butler who answers your call within minutes. The view from the balcony came straight out of a romance novel, the rooms were comfortable and well furnished, the food was wonderful, and the staff was outstanding. It could not have been better.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Sightseeing tip: In Hotel

The concierge arranged a car and guide to show us around the island, which made the trip even better. He showed off the island's cultural highlights and natural beauty, explained local politics and where to get the best local food, and added the personal touch.

Review of Eastern and Oriental Hotel Penang

Reviewer score

4
5.01.0
Anonymous
Single
Taiwan
Jun 20, 2011

Excellent customer service

Staff were amazingly attentive and anticipated all my needs. At breakfast a white t-shirt was accidently splashed with some chicken curry gravy. The staff had my t-shirt cleaned (impeccably)and got it back to me in under 2 hours

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Single

Sightseeing tip: Short drive from hotel

Penang Hill train - great way to escape the heat and see wonderful views of Penang

Review of Eastern and Oriental Hotel Penang

Reviewer score

5
5.01.0
Emerald Isle
Couples
ireland
Mar 13, 2011

Most enjoyable

Very relaxing hotel with excellent food and friendly staff.Should also mention most helpful housekeeping staff.Had dinner in the fine dining and food was excellent.We plan a return visit.Thank you all. Ciaran & Jennifer Kelly

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Shopping tip: Short drive from hotel

For shopping suggest Gerney Mall which has a good selection of shops and lots of restaurants choices in basement of mall at reasonable prices.

Review of Eastern and Oriental Hotel Penang

Reviewer score

5
5.01.0
Emerald Isle
Couples
ireland
Mar 13, 2011

Most enjoyable

Very relaxing hotel with excellent food and friendly staff.Should also mention most helpful housekeeping staff.Had dinner in the fine dining and food was excellent.We plan a return visit.Thank you all. Ciaran & Jennifer Kelly

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Shopping tip: Short drive from hotel

For shopping suggest Gerney Mall which has a good selection of shops and lots of restaurants choices in basement of mall at reasonable prices.

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