$90 Avg/night
Rate and special offer based on Check-in: Sep 5, 2014 Check-out: Sep 7, 2014

Istana Hotel Kuala Lumpur

5 stars
73 Jalan Raja Chulan, Kuala Lumpur, Kuala Lumpur, 50250
Hotel Overview
Reviewer score
4.2
out of 5
119 reviews
Great location

Stayed 6 nights and nothing to fault. Location was great, 5-10 minute walk to most of the main... See full review

  • hopefulholidayer
  • May 20, 2013
Great hotel

Thoroughly enjoyed our stay here.loved loved loved the foyer.we got upgraded, thank you. Really... See full review

  • Heather doper wife
  • Apr 2, 2013
Explore Kuala Lumpur from chic downtown hotel with modern amenities
Located in downtown Kuala Lumpur, in the Golden Triangle area, the Istana Hotel Kuala Lumpur sits just a short walk from the popular shopping district along Bukit Bintang and it's also near the convention center and the Petronas towers. A monorail station in front of the Istana Hotel Kuala Lumpur makes it easy to explore the city. Business and leisure travelers alike appreciate the comprehensive amenities of the Istana Hotel Kuala Lumpur, including high-speed Internet access (fees apply), an outdoor swimming pool and flexible event spaces.

 

Highlights
  • On-site restaurants and bars
  • Outdoor swimming pool, garden
  • Jacuzzi and sauna
  • High-speed Internet access in guest rooms (fees apply)
  • Fitness center with classes

 

Rooms
The Istana Hotel Kuala Lumpur features 505 guest rooms and suites ideally located with great views of downtown. Accommodations come with either a king or pair of twin beds, and suites also feature sitting areas and spacious workstations. Private baths features tubs, showers and full-length mirrors, and in-room amenities include TVs with movie channels, coffee and tea facilities, room safes, mini-bars and air conditioning. All rooms also have high-speed Internet access (fees apply).
 
Features
The downtown Istana Hotel Kuala Lumpur boasts a lush garden courtyard with an elegant Greco-Roman swimming pool and a sun desk with lounge chairs. The hotel also features an on-site fitness center with a sauna, Jacuzzi and fitness classes. For meals, guests find a fine dining restaurant and casual breakfast and lunch buffets. There also are two bars and a bakery on the property. Business travelers appreciate the hotel's full-service business center, as well as the in-room high-speed Internet access (fees apply). Groups of any size hold their events at the Istana Hotel Kuala Lumpur -- the hotel boasts a grand ballroom with space for 2,000 guests, as well as 14 flexible meeting rooms.

 

Transportation
  • Kuala Lumpur International Airport (36.3 mi/58.1 km)
  • Raja Chulan Metro Station (across the street)
  • KL Sentral Train Station (3.4 mi/5.4 km)

 

Attractions
  • Kuala Lumpur Convention Center (0.6 mi/1 km)
  • Petronas Towers (1 mi/1.6 km)
  • Chinatown (1.4 mi/2.2 km)
  • Royal Selangor Golf Club (1.4 mi/2.2 km)
  • Kuala Lumpur Bird Park (2.6 mi/4.2 km)
  • Batu Caves (10.6 mi/17 km)

 

Business
  • Ballroom accommodates up to 2,000 people
  • 14 flexible meeting rooms
  • Business center
  • High-speed Internet access (fees apply)

Hotel Map

3.1502 101.7094
Area served
Kuala Lumpur.
Nearby airports
Kuala Lumpur International Airport.
Area description
Experience the world-class service and facilities that blends with warm Malaysian Hospitality at Hotel Istana. An established five star hotel with 505 tastefully decorated rooms nestled in the heart of Kuala Lumpur City Centre. Excellent location, 5 minutes to Pavillion Shopping Mall and Bukit Bintang and walking distance Petronas Twin Tower and the KL Tower. Transportation is very convenient with KL Monorail Station in front of the Hotel.

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Istana Hotel Kuala Lumpur Rooms

Club Suite
Designed exclusively for corporate or leisure travellers who value the comfort of extra space. Fitted with a private lounge-within-a-suite ideal for private entertainment or as a spacious work-area for corporate travellers. Includes exclusive access to all the privileges and amenities of the Club Lounge located on the 20th floor. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.
Deluxe Room
Tastefully decorated with warm earthy colours and decorated with traditional fabric accessories. Ideal for corporate and leisure travellers. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.
Club Room
Located on 19th, 20th & 21st Floors. Each bedroom-suite includes a spacious lounge ideal for relaxing, entertaining or even business meetings. All suites offer exceptional views of KL skyline. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.

Amenities

  • Free internet in room
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Conference facilities
Doctor on call
Currency exchange
Internet
Free internet in room
Transportation
Airport shuttle
Parking
Free parking

Nearby points of interest

  • Bintang Walk: 0.3 mi
  • Starhill Gallery: 0.4 mi
  • Kuala Lumpur Convention Centre: 0.4 mi
  • Sungei Wang Plaza: 0.4 mi
  • Menara Tower: 0.4 mi
  • Menara Kuala Lumpur Tower: 0.4 mi
  • Pavilion Mall: 0.5 mi
  • Zouk: 0.5 mi
  • Dewan Filharmonik Petronas: 0.5 mi
  • Petronas Towers: 0.5 mi
  • Cosmo's World: 0.6 mi
  • Times Square: 0.6 mi
  • Suria KLCC Mall: 0.6 mi
  • Craft Complex: 0.6 mi
  • Pudu Prison: 0.7 mi
  • Bintang Walk: 0.3 mi
  • Starhill Gallery: 0.4 mi
  • Kuala Lumpur Convention Centre: 0.4 mi
  • Sungei Wang Plaza: 0.4 mi
  • Menara Tower: 0.4 mi
  • Menara Kuala Lumpur Tower: 0.4 mi
  • Pavilion Mall: 0.5 mi
  • Zouk: 0.5 mi
  • Dewan Filharmonik Petronas: 0.5 mi
  • Petronas Towers: 0.5 mi
  • Cosmo's World: 0.6 mi
  • Times Square: 0.6 mi
  • Suria KLCC Mall: 0.6 mi
  • Craft Complex: 0.6 mi
  • Pudu Prison: 0.7 mi
  • Negara Stadium: 0.8 mi
  • Jalan Masjid India: 0.9 mi
  • Masjid Jamek: 0.9 mi
  • Kuala Lumpur Chinatown: 0.9 mi
  • National Zoo: 0.9 mi
  • Sze Ya Temple: 0.9 mi
  • Merdeka Stadium: 1 mi
  • Merdeka Square: 1 mi
  • Sri Maha Mariamman Temple: 1 mi
  • Central Market: 1 mi
  • Queen Victoria Fountain: 1 mi
  • Royal Selangor Pewter Factory and Visitor Centre: 1 mi
  • Pudu Bus Station: 1.1 mi
  • Sultan Abdul Samad Building: 1.1 mi
  • St Mary's Cathedral: 1.1 mi
  • National History Museum: 1.1 mi
  • Dayabumi Complex: 1.1 mi
  • Kuala Lumpur Memorial Library: 1.2 mi
  • National Library of Malaysia: 1.2 mi
  • Chow Kit Night Market: 1.3 mi
  • Bank Negara Money Museum: 1.3 mi
  • Chow Kit Wet Market: 1.3 mi
  • Chow Kit: 1.3 mi
  • Old Railway Station: 1.3 mi
  • National Mosque: 1.4 mi
  • Masjid Negara: 1.4 mi
  • Islamic Arts Museum: 1.5 mi
  • Istana Negara: 1.5 mi
  • National Planetarium: 1.6 mi
  • Police Museum: 1.6 mi

Dining

Urban
Urban is a contemporary fine dining restaurant offering a spacious, relaxing and informal ambience.
Taman Sari Brasserie
Serves a wide range of local and international cuisines. Diners can choose to dine buffet-style or from an extensive a la carte menu.
The Deli
Offering freshly-baked gourmet chocolates, breads, pastries and cakes. Special order for cakes and takeaways are available.
Songket Lounge
Lobby Lounge
Sports Bar
This outlet serves an interesting selection of cocktails and light refreshments while guests catch up with the latest sports updates and watch live screenings at the bar.
Trishna Restaurant
An authentic Northern Indian Restaurant, TRISHNA. With over 100 dishes to choose from some of which India's most popular dishes such as Amritsari Fish, Nooraini Kebab, Aloo Tandoori, Palak Paneer and Paneer Tandoori just to name a few.

Hotel Policies

Check-in:
1300
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (119)

Ratings and reviews for Istana Hotel Kuala Lumpur

Overall score

4.2 / 5
5.01.0
119 out of 119
Amenities:
4
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
3.9
Location:
4.6
Value:
4

85% would recommend to a friend.

Sort by:
Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Matt27
Business
Sydney, Australia
Jun 24, 2012

Not so bad

Got a good price but things like the fridge not working after 3 times and also just as many others mention the lobby/entrance are 5 star but the rooms are no more than 4 star.. need refurbished badly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Scootachic
Sydney Australia
Jun 21, 2012

Great location

The service is excellent and attentive. The location was very convenient with the monorail close by and the within easy walking distance to the main shopping district of Bukit Bintang. The shower recess is a bit old with visible mould on the grout but it was clean

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Davidnsusan
Newcastle NSW, Australia
Apr 18, 2012

location location location

We had a wonderful time @ the Istana great location stayed in he club room with acess to the club longe where they rely spoil you overall a fab experience thank you Istana

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short walk from hotel

everywhere

Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Davidnsusan
Newcastle NSW, Australia
Apr 11, 2012

best location in KL

we were here in earley April and had a great stay so much so that we re booked for when return to KL for 4 days before we fly out the rooms are a little tired but comfy and there up gradeing the room . we booked a club suite on line about 200MYR per night cheaper than what the hotel could do and you get acess to the club lounge which serve happy hours food and drinks @ no charge well worth the extra and the suite is quite large especially if you need the room

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
matsalleh9
Honolulu, HI, USA
Apr 11, 2012

Getting old

The Istana has a great location, excellent staff but the rooms are beginning to get old and need some renovation. Overall though a good value for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Bruce and Trish
Gold Coast, QLD, Australia
Apr 7, 2012

One day stopover

We only stayed from 10:00 am to 9:00 pm, just to catch up on sleep between flights. We were very grateful for the early check in as our room was available on arrival. The buffet breakfast was very good with an enormous choice of food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Time-saving tip: Short drive from hotel

Catch a taxi to hotel from K L Sentral. Should cost about 30 Ringits if you agree on the price before you get in. You can save money by using the Monorail but there is a lot of walking and several staircases to negotiate in a very warm climate!

Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Lidu
Weston, FL, USA
Mar 27, 2012

Good location, nice hostesses, bit old

traditional hotel, very well located, with view to Petronas and KL tower. kind of old however comfortable. the staff was helpful to the extent they could understand english.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Mahdi
Toronto, ON, Canada
Mar 27, 2012

one of the best hotels in Kuala

very polite and cooperative personnel, good location near "raja Chulan" monorail, very good breakfast, nice welcome reception with staff wearing local clothes, nice garden though not big. The fragrance they use in hotel environment smells unpleasant and the rooms decoration is a little bit out of date, not many TV channels available, No airport shuttle. Be informed that hotels that provide this service may get charge. overall we were content.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

the most recommendable attractions is Kuala: Bird park, Orkid park, Lake garden park, Cameron highlands, Batu caves, Aquarium.

Review of Istana Hotel Kuala Lumpur

Reviewer score

3
5.01.0
DLK2011
London, UK
Feb 6, 2012

Expected a bit more, but overall pretty happy

We stayed at Istana during our honeymoon, the staff was incredibly friendly and the lobby was beautiful. After seeing the lobby, which really is breathtaking, I expected the rooms to be in mint condition. I found the rooms a bit run down, the bathroom had mold in the grout and the a built in wall hair dryer from the 60's, which was stained and very tired. The bed was incredibly hard. The location was great, there was a metro station in walking distance and most of the KL sites. The restaurant in the hotel was unbelievable! The room itself was unmemorable and nothing special.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Review of Istana Hotel Kuala Lumpur

Reviewer score

2
5.01.0
Keikonseb
Brisbane QLD, Australia
Jan 7, 2012

Disappointed

We stayed at Istana once five year ago and we loved everything about this hotel. Since then management has been changed and we were really disappointed with the services and room provided. Although we checked in 5pm, the room was not reay and had to wait for 45 mins to clean. When we finally got a room, we found the room was still not clean and kettle and cups were dirty. Bathroom was definately not cleaned, and amenities were missing. We requested for the new room, the receptionist was not happy at all and gave us the down-graded room with two single beds without any apologis! They told us there were no other rooms availble and we had to choose the dirty room or the down-graded one. we were tired of complaning at the end of the day as almost every day we had to ask for fresh towels and clean cups.The rooms need to be refurbished, epecially bathroom/toilet. It was not a 5-star hotel after all.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
2
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