$110 Avg/night
Rate and special offer based on Check-in: Dec 22, 2014 Check-out: Dec 23, 2014

The Pacific Sutera Hotel

5 stars
1 Sutera Harbour Boulevard,, Sutera Harbour, Kota Kinabalu, 88100
Hotel Overview
Reviewer score
4.6
out of 5
5 reviews
Perfect resort

I had nothing but exceptional service from the entire staff. Fazil, Edwin, many others at the front... See full review

  • JustinOnTheGo
  • Mar 25, 2013
excellent to stay in this hotel

great value to booked this hotel through Orbitz . Good location, staffs all nice & helpful,...for... See full review

  • terrywck
  • Aug 29, 2011
Subtle elegance permeates The Pacific Sutera Hotel with its grand entrance, high ceiling lobby lounge, panoramic views of the sea and 500 immaculately appointed suites and guestrooms, superlative amenities, and excellent services. The lavish inventory was designed especially for the people who appreciate the finer things in life. At Pacific Sutera Hotel, discover unrivalled elegance and comfort. Here, you will also find the Graham Marsh designed 27-hole championship golf course and 104-berth marina. In addition, there are two Mandara Spas and a host of dining and recreational facilities.

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The Pacific Sutera Hotel Rooms

Deluxe room Golf View
Deluxe room offers one King or two Twin Bed this room is of 32 sqm with Golf View it includes Free Internet, Minibar, Air Condition, Separate Bath & Shower, Writing Desk, Tea /Coffee making Facilities.
Deluxe room Sea View
Deluxe room offers one king or two Twin Bed this room is of 32 sqm it also offers Sea View with Free Internet Minibar, Air Condition , Separate Bath & Shower, Writing Desk, Tea /Coffee making Facilities.

Amenities

  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi

Nearby points of interest

  • Mt Kinabalu: 35.4 mi

Dining

Silk Garden
A sumptuous array of Chinese cuisine set against a grand oriental backdrop
Cafe Boleh
24-hour coffee house that also features contemporary cuisine as well as local and Malaysian Delicacies; daily buffets are also available.
Lobby Lounge
Serves light snacks, refreshing drinks, and coffee; also features the resident band every evening plus spectacular views of the sunset through floor-to-ceiling windows.
JUGs
Premier night hotspot in Kota Kinabalu with live band and Club DJ.
Waves Pool Bar
Drinks, snacks, a whole of sunlight, and the tranquil South China Sea

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (5)

Ratings and reviews for The Pacific Sutera Hotel

Overall score

4.6 / 5
5.01.0
5 out of 5
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.6
Room comfort:
4.4
Location:
4.2
Value:
4.4

100% would recommend to a friend.

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Review of The Pacific Sutera Hotel

Reviewer score

5
5.01.0
JustinOnTheGo
Business
Colorado
Mar 25, 2013

Perfect resort

I had nothing but exceptional service from the entire staff. Fazil, Edwin, many others at the front desk are extremely knowledgeable about what to do, where to go and how to get there! Beds were super comfortable, food was good, the pool was AMAZING. Oh and make sure Joans is your bartender at the pool. The guy makes a great drink and is hilarious. I'll be back many more times.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Go downtown to Upperstar, it's a great night spot for dinner before heading over to Bed or Shennanigans for some late-night action.

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Review of The Pacific Sutera Hotel

Reviewer score

4
5.01.0
florz
Business
Hong Kong
May 10, 2012

trip with friend

hotel is close to the aurport, only 5 minutes ride by cab. The room is spacious and comfortable. Staffs were enthusiastic, friendly and helpful. Would come again in the future!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Pacific Sutera Hotel

Reviewer score

5
5.01.0
terrywck
Business
Hong Kong
Aug 29, 2011

excellent to stay in this hotel

great value to booked this hotel through Orbitz . Good location, staffs all nice & helpful,...for sure my family will be back. Thanks. terry

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Pacific Sutera Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Washington, DC
Apr 10, 2010

Our stay at Sutera Harbour Resort

Great service at the Waves pool bar/restaurant. Room was clean and convenient. Consierge service was great. Great access to snorkeling. Information about climbing Mount Kinabalu and other off site tours was limited and what was available was poor or inadequate. There was not an option for a naturalist guide on the mountain climb, we would have been willing to pay double to have this option available. We felt that the availability of Borneo handicrafts at the resort was inadequate.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

Due to travel distances, we would suggest staying at the Sutera lodge at Kinabalu Park for part of your stay rather than using daily commutes. Packages offered by Orbitz should consider including this option.

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Review of The Pacific Sutera Hotel

Reviewer score

5
5.01.0
rldot1
Business
Conroe, Texas
Jan 20, 2010

Great hotel, highly recommended!

From the moment we arrived to the moment we left, we experienced gracious and attentive hospitality such as we have not experienced elsewhere. The attention to detail was simply meticulous. The hotel had a beautiful view. It is situated somewhat out of the centre of town which made it quiet and restful. The complimentary shuttle service to town ran frequently and efficiently making it easy to get into the town centre for meals and shopping. We preferred to eat in town as we found the prices for meals within the resort itself somewhat excessive. My only other complaint is that I had hoped to get some nice (branded) toiletries as you usually do in a 5 class hotel but this was not the case. Really, this was only a small point and our stay was as near to perfect as you could ever get. We would definitely stay there again. We cannot recommend it highly enough.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

There are a myriad of dining options within the hotel itself but unless you are preferred to spend a lot of money, don't eat at the hotel. Take the shuttle into town and eat there instead. The breakfast, on the other hand, is out of this world in terms of variety, choice and quality.

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