Hyatt Regency Kinabalu

5 stars
Jalan Datuk Salleh Sulong, KOTA KINABALU, 88991
Hotel Overview
Reviewer score
4.3
out of 5
22 reviews
Very good

I was very happy with the hotel I would stay there again See full review

  • Harvey prince
  • Jan 13, 2014
Excellent central location in

Excellent central location in KK, and the pool has a great view of the sunset over the islands! See full review

  • Anonymous
  • Aug 11, 2011
Hyatt Regency Kinabalu is a 14 story highrise in the heart of Kota Kinabalu city overlooking the island-studded South China Sea. Features a 5 story atrium lobby in the heart of of the business, shopping and entertainment district. Dec 2013 to end of year 2014, Hyatt Regency Kinabalu will undergo a major renovation project to upgrade its restaurants. The renovation will involve its main coffeehouse Tanjung Ria Cafe, The Chinese Restaurant, The Atrium, the lobby and our kitchens. Please be advised that during this period, our menu offerings may be limited and intermittent noise is expected during working hours.

Hyatt Regency Kinabalu Rooms

Standard
City or atrium view. Located on floors 2 through 10. 1 king or 2 twins

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Executive level
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Sauna
Jogging track
Tennis
Scuba diving
Fishing
Dining
Coffee maker in room
24 hour room service
Room service
Family plan
Services
Business center
Laundry service
Concierge desk
Laundry/Valet services
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Conference facilities
Doctor on call
Copy service
Currency exchange
Audio visual equipment
Projector
White board
Conference suite
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Room
DVD player
Television with cable
Radio
Safe
Desk with lamp
Mini bar
Heated guest rooms
Hairdryer in room
Outlet adapters
Bathroom telephone
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
Sprinklers in rooms
Bath tub
Bidet

Hotel Map

5.9852 116.0751
Nearby airports
Kota Kinabalu, (BKI), 10.00, KM, N;
Area description
City Center

Nearby points of interest

  • Mt Kinabalu: 34.1 mi

Dining

The Chinese Restaurant
The city's most elegant and comfortable Chinese restaurant featuring classic Cantonese, Szechaun and Shanghainese favorites plus innovative and delicious Dim Sim.
Nagisa Japanese Restaurant
The country-inn inspired Nagisa Japanese Restaurant overlooks the enchanting South China Sea offering a sushi bar, two teppanyaki counters, a tatami room and an open kitchen counter.
Tanjung Ria Cafe
A busy cosmopolitan cafe featuring a wide selection of local and international specialties. Open for breakfast, lunch, dinner and supper.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (22)

Ratings and reviews for Hyatt Regency Kinabalu

Overall score

4.3 / 5
5.01.0
22 out of 22
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
3.9
Room comfort:
4
Location:
4.6
Value:
4

91% would recommend to a friend.

Sort by:
Review of Hyatt Regency Kinabalu

Reviewer score

5
5.01.0
Harvey prince
Borneo
Jan 13, 2014

Very good

I was very happy with the hotel I would stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
4
Review of Hyatt Regency Kinabalu

Reviewer score

3
5.01.0
Star Man
Kuala Lumpur
Sep 21, 2013

Don't feel welcome!

We check in after 2pm and a male receptionist did'nt say a word while I'm standing at the counter. He just took my room confirmation letter and start searching for my name at the computer without "Please wait a moment while I'm checking your room reservation" or say something like "Welcome to KK and The Hyatt Regency". None of these words were used. I'm surprised for a 5 hotels, run by a reputable company has falied in their first expression. The carpet of the room that we're staying in needs cleaning, there is only one bathrobe and pillows not comfortable. However the Bell Service was friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Review of Hyatt Regency Kinabalu

Reviewer score

3
5.01.0
Soony T
Hong Kong
Feb 5, 2013

Disappointed with services

My boyfriend and I arrived at about 12, which was 2 hours before the regular check-in time and thus our room was not ready. This is understandable and they shared no blame at all. However, we left our luggage with them and asked them to call us when our room was ready. It turned out that not a single staff bothered to call us even after the regular check-in time (i.e. 2pm) and our luggage was just left right next to the entrance. Another disappointing service was that they failed to book the Japanese restaurant in the hotel in first instance. We asked about the booking (1) when we arrived the hotel; (2) when we got our keys; (3) next day before heading out and it was after the third enquiry they successfully booked as request. There are also issues with the billing. My boyfriend is a Hyatt Platinum member and is entitled to free wifi internet. We also confirmed that with reception on phone but when we checked out, they charged us accordingly. It was lucky we checked our bill and they reversed the charges. They should not make the mistake in the 1st place especially the Platinum membership card was provided to them when we checked in. In respect of the room, the shower area door could not be closed properly. The rubbish bin's cover could not be opened as intended. They also failed to give us the small towels since the 2nd day of our stay and we needed to call room service for these. Is it what you would expect from an international brand hotel? Breakfast buffet was not clean and you would see flies on bread and fruit. It's better to go for hot food. Variety wise, they did offer a wide range of food.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

When you get out of the hotel, turn right and walk until you reach the promenade, then turn left and keep walking until you see the hawker market. Seafood is cheap and fresh over there.

Review of Hyatt Regency Kinabalu

Reviewer score

4
5.01.0
zORO
Perth WA
Feb 4, 2013

Very Attentive staff

Perfect location and central to everything...walking distance to good restuarants, shopping centres and tourist attractions. Staff at hotel were very friendly and helpful. Room was large and well serviced. Would definately recommend this hotel. I already want to go back.!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Hyatt Regency Kinabalu

Reviewer score

2
5.01.0
LoveLefthanded
Kota Kinabalu, Sabah
Sep 27, 2012

Experience staying in Hyatt

Location of the hotel was an A+.. Near to the shopping complex. Went to spent my day for relaxing. My stay would be more enjoyable if the hotel staff is more friendly. Compare to the previous stay i've taken before, seems like, the previous stay in other hotels were more enjoyable and staffs were more welcoming.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
2
Review of Hyatt Regency Kinabalu

Reviewer score

5
5.01.0
Anonymous
Not Provided
Aug 11, 2011

Excellent central location in

Excellent central location in KK, and the pool has a great view of the sunset over the islands!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Hyatt Regency Kinabalu

Reviewer score

5
5.01.0
AHMAD
Not Provided
Jun 24, 2011

Enjoy my stay here

Enjoy my stay here

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
3
Value:
4
Review of Hyatt Regency Kinabalu

Reviewer score

5
5.01.0
Anonymous
Chicago, IL
Jan 8, 2011

Hyatt review

Location was within walking distance to most places in downtown. Only the pool was being renovated but that forced me to visit the nearby islands. Doormen were knowledgeable and helpful in directing me to local spots and restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The seafood at Sedco square is much more reasonable than the bigger places for the same quality.

Review of Hyatt Regency Kinabalu

Reviewer score

4
5.01.0
Goodies
UK
Sep 29, 2010

Great Hotel and Friendly Staff

The staff were very friendly and could not do enough for you. the rooms are very well furnished and comfortuble. The on-going refurbishment tends to get on your nerves after a while and due to these works the pool is out of use - but they will supply transport down to the Meridian free of charge. There is no beach near by however for @ 40 Ritzel return you can go to one of the near by islands which is well worth the effort

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short drive from hotel

Night foodhall is very good value for money and is a real good expierence @ 10 Ritzel by taxi and food is @ 100 per person

Review of Hyatt Regency Kinabalu

Reviewer score

5
5.01.0
Anonymous
Not Provided
May 24, 2010

Good location with adjacent shopping

Good location with adjacent shopping centre. Nice rooms overlooking the ocean. The club floor is excellent and a great way to enjoy a few drinks and watch the sunset. The ground floor restaurant area needs updating and served the worst coffee I have had in a very long time. The Asian restaurant is very good. I would recommend and would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
5
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