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Hotel Overview
Good Value
Staff friendly and helpful, accomadated many requests for late room service with no trouble....
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Phil123456
- Mar 9, 2012
Good place
The room was nice and a good size. There was construction going on while we were there, and the...
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gregsfnb
- Jan 23, 2012
Full-service Macau hotel with gaming lounge, indoor heated pool
The Royal Hotel Macau is a large, full-service hotel near central Macau. Both business travelers and families stay at the Royal Hotel Macau, due to its location on Estrada da Vitoria at the foot of the Guia Lighthouse and Fortress. Guests swim in the heated indoor pool, dine at award-winning restaurants and walk to local Macau attractions like the Ruins of St. Paul's, A-Ma Temple and Vasco da Gama Monument. The 380 rooms on 19 floors come with glittering city, harbor, Guia Lighthouse or Garden of Vasco da Gama views.Royal Hotel Macau Rooms
- Junior Suite Room
- Every Junior Suite room is elegant and fully furnished, meeting the discerning needs of our guests. An internationally renowned interior designer was specially invited to create the Premier floors of extraordinary character, charm and warmth. So, relax in style and comfort. The guest will be entitled the following benefits : Complimentary breakfast from 7:00-11:00, free-flow of coffee/tea, soft drinks & beer from 11:00-20:00 and Happy Hour from 17:00-19:00 with light snack at Lobby Lounge; Welcome Fruit, Free local call & Newspaper; Free use of indoor swimming pool & gym; Free pressing of One Suit; Complimentary in room broadband internet access; Free shuttle bus service to/from Macau Maritime Ferry Terminal
- Deluxe Room
- Every Deluxe room is elegant and fully furnished, meeting the discerning needs of our guests. An internationally renowned interior designer was specially invited to create the Deluxe floors of extraordinary character, charm and warmth. So, relax in style and comfort.
- Premier Room
- Every Premier room is elegant and fully furnished, meeting the discerning needs of our guests. An internationally renowned interior designer was specially invited to create the Premier floors of extraordinary character, charm and warmth. So, relax in style and comfort. The guest will be entitled the following benefits : Complimentary breakfast from 7:00-11:00, free-flow of coffee/tea, soft drinks & beer from 11:00-20:00 and Happy Hour from 17:00-19:00 with light snack at Lobby Lounge; Welcome Fruit, Free local call & Newspaper; Free use of indoor swimming pool & gym; Free pressing of One Suit; Complimentary in room broadband internet access; Free shuttle bus service to/from Macau Maritime Ferry Terminal
Hotel Map
- Area served
- Macau. -With Scheduled shuttle from Hotel to Macau Ferry Terminal and will stop at Lisboa, Wynn, Starworld, MGM, Sands and Macau Fisherman's Wharf.
- Nearby airports
- Macau International Airport. -Complimentary Airport seat-in coach service.From Airport to Hotel,schedule period from 10am-10pm (every 30 minutes)on 1st come 1st serve basic. After the immigration exit,direct to the hotel counter.
- Area description
- - It situated on Estrada da Vitoria near the centre of Macau at the foot of the city's legendary landmark, the 174-metre-high hill, Colina da Guia. - Hotel Royal Macau sits on the doorstep of the Guia Fortress, site of the first lighthouse on the Chinese coast. Within walking distance, guests of the hotel will find the ruins of St Paul's, the Vasco da Gama Monument and many other attractions in Macau's vibrant city centre. Hong Kong is only an hour away, and the Chinese border gate at Zhuhai is a 15-minute drive.
Dining
- catalpa garden shanghainese restaurant
- Experience authentic Shanghainese cuisine in contemporary surroundings at our Catalpa Garden restaurant. The menu features unique dishes that blend traditional and local flavours. Four sumptuous private dining rooms let you entertain in style and elevate the art of fine dining to new heights. Open: Daily for lunch and dinner
- vasco da gama restaurant
- A genuine Portuguese and Macanese restaurant, with a refined ambience and personal service. The award-winning chef recreates classical Portuguese and Macanese dishes using his enormous experience and innovative use of herbs and pepper seasonings. Seasonal food festivals and specialities are also available all year round. Open: Daily for breakfast, lunch and dinner
- lobby lounge
- Why not spend a leisurely afternoon in the newly refurbished Lobby Lounge, where you can enjoy natural daylight and an exquisite afternoon tea. The resident pianist plays relaxing sounds every day between 16:00 to 18:00. Don't miss the tea buffets on Saturdays and Sundays. In the evenings, you can relax in luxury and comfort with friends and colleagues in the impeccable atrium. Open: Daily- 14:00 until late
Hotel Policies
- Check-in:
- 1300
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (290)
Ratings and reviews for Royal Hotel Macau
- All travelers (290) 4.4 / 5
- Business (1) 4 / 5
- Couples (8) 3.9 / 5
- Families (1) 4 / 5
- Friends (4) 2.8 / 5
- Singles (7) 4.1 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.2
- Room comfort:
- 3.8
- Location:
- 3.8
- Value:
- 4
96%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Phil123456
Good Value
Staff friendly and helpful, accomadated many requests for late room service with no trouble. Afternoon tea buffet quite acceptable, valet was able to get me a taxi fairly efficiently, I also used the lobby computer many times for about $7 usd per hour. One problem was the distant location - about a 15-20 minute walk from the Grand Lisboa and the central shopping and gambling area.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 5
Reviewer score
Would recommend
gregsfnb
Good place
The room was nice and a good size. There was construction going on while we were there, and the fitness room and pool were closed. That was a little disappointing. Most of the staff was very good. One thing was a negative: we did not have the included breakfast package, and we had to pay for the breakfast buffet when we went into the hotel restaurant. While we were still eating, the waitress brought us our bill and asked us to pay it right away. This happened both days we were there. That was a little offputting - they could have waited for us to finish eating. Other than that the hotel was quite good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Canuck88
Away from the glitz
The hotel was situated away from the main Casino district which was really nice for someone who wasn't there to gamble. Within walking distance was the Guia Lighthouse, Senado Square, St. Paul's Ruins and much more. The only downer about the Hotel was that when I was there, the pool and fitness centre were under renovation.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
RUSTYRAM
NICE HOTEL
I ENJOYED MY STAY, THE ROOM WAS COMFORTABLE AND CLEAN APART FROM A MINUTE AMOUNT OF MOLD IN THE SHOWER GROUTING WHICH SHOULD BE ATTENDED TO FOR HEALTH REASONS. I ATE IN THE LOUNGE EACH DAY AND ALTHOUGH THE BREAKFAST WAS A BIT SPARSE FOR CHOICE IT WAS WELL PREPARED AND VERY CLEAN, THE STAFF WERE VERY GOOD, HELPFUL AND POLITE. THEY DID ALLOW PEOPLE TO SMOKE IN PARTS OF THE LOUNGE AND THAT WAS UNCOMFORTABLE SO HAD TO LEAVE A COUPLE OF TIMES TO ESCAPE THE ODOUR, THEY NEED TO CLEAN THAT UP
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Sightseeing tip:
Short walk from hotel
THE LIGHTHOUSE AND SMALL FORT CLOSE TO THE HOTEL WAS GREAT FOR VIEWING THE AREA AND SPENDING TIME THERE WAS VERY RELAXING
Reviewer score
Would not recommend
Definitely oversold and underdelivered
The hotel was well booked through the Chinese National Holiday and therefore the rates were quite expensive. We got a very small room (1624 ) right next to the elevators. The first night was a nightmare because of the noise created by the elevators as well as some other noise were not even the staff could tell were it was coming from. Then we moved rooms but no upgrade nor a small treatment because of the really bad experience made so far. The second night was ok but nothing special. Could also be a three-star hotel. When we checked out and mentioned again the happenings of the first night there was no reacction by the staff at all. As a last real bad experience we wanted to leave some postcards at the reception to be sent out and they really told us that it is not possible. What a five-star hotel. I would personally recommend every traveller rather to stay at another hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 2
- Value:
- 1
Reviewer score
Would recommend
Francis
The hotel and its staff met my
The hotel and its staff met my expectations.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Yat
Excellent window view. Staff were
Excellent window view. Staff were very friendly and helpful!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 5
Reviewer score
Would not recommend
Anonymous
Comfortable hotel and staff service
Comfortable hotel and staff service good with the exception of shuttle service bus driver, very unhelpful. Location inconvenience .
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Colin
The receptionist was very helpful
The receptionist was very helpful when we arrived with regards to our booking as were the rest of the staff. The room was excellent and quite large. The Hotel shuttle bus service was good and I would recommend and stay at this hotel again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Soh
Reasonable for the price paid,
Reasonable for the price paid, there is room for improvement but it was still okay and though it was a bit of a walk to the main part of the town, it was not considered entirely inaccessible, worth looking at for a place to stay in macau
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
