We stayed in a twin room and the bed size was great. Everything else is pretty much standard, and... See full review
Sep 8, 2009
Don't expect internet here and check in is a PITA
Checked in on Wednesday afternoon, Nov. 26, 2008 at around 4:00 PM. The desk clerk was very inept... See full review
Nov 28, 2008
The Holiday Inn Macau is located in the central business district of Macau. The Macau-Hong Kong Ferry Terminal and Macau International Airport are both nearby and easy to get to with free shuttle service. Guests stay at the Holiday Inn Macau for its location, casino, on-site day spa, heated indoor pool and whirlpool, comfortable, recently renovated accommodations, meeting facilities and more. Two dining choices and a sports bar offer private dining, karaoke, and Cantonese, Chinese, Western, Portuguese and Macanese cuisine.
Holiday Inn Macau guests dine at two on-site restaurants for breakfast, lunch and dinner. Frascati Cafe crafts Asian, Western, Portuguese and Macanese specialties. Guests go to the Chinese Restaurant for authentic Cantonese and Chinese delicacies and sing karaoke in private dining rooms. Travelers settle in at Oskar's Bar for drinks, snacks and sports. Kids eat free (see hotel for details).
The 323 rooms and suites at the Holiday Inn Macau are equipped with flat-screen televisions, movies on-demand, satellite channels, Wi-Fi access (charges apply), a desk with a lamp, a safe, a hair-dryer, a coffee/tea-maker, a minibar, a mini-refrigerator, plates, glassware and private bathrooms. Executive rooms include executive lounge access with free breakfast and cocktail hour with snacks, inspiring city views, robes, newspapers, a butler and turndown service, and special check-in area. Suites offer a separate living room and dining area.
Holiday Inn Macau guests take their chance on Lady Luck at the on-site casino. Travelers take to the heated indoor swimming pool and whirlpool to revitalize. The sauna, steam bath and cold plunge pool are connected to the fitness center, where guests work up a sweat on cardiovascular equipment like treadmills, bikes and elliptical machines. Guests looking for a more indulgent experience head to the Tea Tree Spa for massages, facials, reflexology and more.
Free airport/ferry shuttle
On-site casino, day spa, restaurants
Indoor heated pool, whirlpool, sauna
Kids eat free (see hotel for details)
Macau Fisherman's Wharf(0.9 mi/1.5 km)
A-ma Temple (1.4 mi/2.3 km)
Ruins of St. Paul's (1.6 mi/2.6 km)
Macau Tower Convention and Entertainment Center (1.7 mi/2.7 km)
Taipa Houses Museum (5 mi/8.1 km)
Karting Track (7.5 mi/12 km)
Seac Pai Van Park (7.5 mi/12.1 km)
Hac Sa Beach (9.6 mi/15.4 km)
Cheoc Van Beach (10.1 mi/16.3 km)
Offers 140 square feet of combined meeting space that fits 150
Wi-Fi access (charges apply)
Business center, audiovisual equipment, catering
Free airport/ferry shuttle
Macau International Airport (9.2 mi/14.8 km)
Recommendations for you
Customers who viewed Holiday Inn MACAU also booked these hotels.
A European themed restaurant decorated with added Portuguese touches enables you to enjoy your dining experience in a classic and yet relaxing atmosphere.
Remarks: Our Frascati Café is currently undergoing a renovation program, service is temporarily unav
Managed by separate operator, the Chinese Restaurant provides authentic Cantonese Cuisine and other Chinese special delicacies in an elegant and yet, cozy atmosphere.
The Oskar's Bar gives you a no better choice than to relax after a long day's work or travel. It offers, not only a perfect venue to relax, but also a wide range of beverages and snacks for your enjoyment. Daily – 1:00pm to 12:00mn
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Checked in on Wednesday afternoon, Nov. 26, 2008 at around 4:00 PM. The desk clerk was very inept at processing the reservation. He seemed to need help from his coworker. Two very misinformed employees tell us there is a sign in screen when we
connect to the WI FI network that will take our credit card and the charge is 80 Macau every 2 hours. Whoa . . . ok. Well I just wanted to check email and a couple of forums anyway. When we arrive in the room and turn on the computer, this is not the case at all. The screen requires a password and a ID. So my fiancee calls downstairs to find out where to get the password and ID and they say come on down to the lobby, you can get it here at the desk. She gets there and is then sent back upstairs to the business center to purchase a card with an ID and password for the internet system. When we try and plug in the the password/ID back in the room it doesn't work. After 5 tries, we both go downstairs and the man in the business center who described himself as guest relations tells us they have been having these problems with the cards that are provided by a company called CTN or CTM I believe. So instead of giving us another card to try, Mr guest relations decides to get on the phone and call this company and complain. I already knew what their response would be; they proceeded to blame us, the user. After 5 minutes of listening to him go at it with this company, we asked if he could just give us another card so we could go back to our room. We were very tired. He kept saying just one more minute. Now in my opinion, it's not really our business how the hotel handles this situation with CTM/CTN and don't really care. Why take up our valuable time and force us to watch him deal with this!?! After he gets off the phone, he says he has to send the cards back and won't even let us try another one, because CTN/CTM will get angry. He refunded our money and that was it. I was extremely angry at this point. Two other people were online on their laptops in the business center at that time who obviously got working cards. I find it hard to believe that all guests of the Holiday Inn Macau would be without internet for the next few days. Later my fiancee found out cards for different amounts of time on the internet were available. I am not sure why this inept employee didn't offer us one of those. We would have paid, but it would have been a nice gesture to comp us one for the trouble he put us through. This is not a way to keep customers.