Orbitz

Serena

5 stars
NYERERE ROAD & KENYATTA AVE., PO BOX 46302, Nairobi,
Hotel Overview
Reviewer score
4.0
out of 5 1 reviews
Very pleasant, except late c/out policy

Be aware that most flights going to Europe leave late evening, hotel policy is be out of your room... See full review

  • Traveller from San Diego CA
  • Oct 21, 2010
Arguably one of the best hotels in Nairobi. The hotel has landscaped gardens with palm trees and water features throughout. The hotel's fitness centre is one of Kenya's leading health clubs and there is a freshwater swimming pool. There are also boutiques, a hair salon, car rental, free parking, conference facilities and free courtesy bus to and from town. (TO/0108) The hotel is a 6 storey modern building. Set in landscaped gardens, this five star hotel overlooks Central Park and is five minutes walk from Nairobi city centre and close to Nairobi's main railway station. Nairobi international airport is 18 kms away.

Serena Rooms

Guest Rooms
All of the hotel's rooms are beautifully finished with a stylish colonial feel to them. Each room has satellite television, minibar, electronic safe, direct dial telephone, air conditioning, private bath and shower, hairdryer, hand crafted furniture and African works of art. 24 hour room service is also available.

Amenities

  • Outdoor pool
General
Air conditioned
Elevators
Activities
Outdoor pool
Exercise gym
Sauna
Golf
Dining
Restaurant
24 hour room service
Services
Laundry service
Babysitting/Child services
Shops/Commercial services
Car rental desk
Boutiques
Barber/Beauty shop
Porters
Parking
RV or truck parking
Room
Satellite TV

Hotel Map

-1.287 36.8145

Nearby points of interest

  • Karen Blixen Museum: 8.4 mi

Dining

Restaurant
The hotel restaurant offers fine A la Carte dining with local and international cuisine. There is also a cafe which is open all day. An elegantly furnished residents lounge, adorned with hand crafted West African motifs and poolside bar are also available.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (1)

Ratings and reviews for Serena

Overall score

4 / 5
About the scores
1 out of 1
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
2
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Review of Serena

Reviewer score

4

Would recommend

Traveller from San Diego CA
San Diego
Oct 21, 2010

Very pleasant, except late c/out policy

Be aware that most flights going to Europe leave late evening, hotel policy is be out of your room at 10-00am or pay 50% of rack rate to extend to 6-00pm. Only complaint, everything else was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
2
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