Grand Palace

3 stars
QUEEN ALIA STREET (SPORT CITY), AMMAN, Amman,
Hotel Overview
Reviewer score
3.9
out of 5
25 reviews
Great Value

Hotel is a little dated but was comfortable and had a large sitting room with fireplaces. The staff... See full review

  • eleneor
  • Apr 8, 2012
A good hotel, a good value

A very comfortable and convenient hotel that's a very good value for the price. The location is... See full review

  • Anonymous
  • Jul 12, 2008
This is a good standard of accommodation at budget prices! ME 06/09 This is a large block building which is rather uninspiring and a little dated. This is a centrally-located property within easy reach of Amman's cultural points of interest as well as the business district.

Grand Palace Rooms

Guest Rooms
The rooms are well appointed and elegantly decorated with pine furniture and nice bright colours. The bathrooms and guestrooms are in very good condition.

Amenities

  • Indoor pool
General
Elevators
Activities
Indoor pool
Sauna
Solarium
Dining
Restaurant
24 hour room service
Services
Laundry service
Childcare Service
Shops/Commercial services
Car rental desk
Boutiques
Barber/Beauty shop
Porters
Parking
Parking
RV or truck parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 3.4 out of 5

Hotel Map

31.9763 35.9056

Nearby points of interest

  • Jordan Gate Towers: 2.4 mi
  • Roman Theatre: 2.6 mi

Dining

Restaurant
Serving international cuisine to a high standard.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (25)

Ratings and reviews for Grand Palace

Overall score

3.9 / 5
5.01.0
25 out of 25
Amenities:
3.2
Room cleanliness:
4
Hotel staff:
4.1
Room comfort:
4.2
Location:
3.8
Value:
4.1

84% would recommend to a friend.

Sort by:
Review of Grand Palace

Reviewer score

3
5.01.0
Middle East Tourist
United States
Oct 24, 2012

amman vacation

I would rate this hotel as three stars, not four stars. Many of the towels in the bathroom were not white as one would expect in a true four star hotel. Many of the towels were a light gray color and some had stains. Also, the mattresses need to have a mattress fitted sheet to cover the whole mattress, not just a flat sheet to cover the top of the mattress. The bathroom needs better lighting and the bath tub in my room had several breaks in the porcelain. On the positive side, the hotel serves a very good breakfast, and the location is very good to conduct business. Considering the high cost of five star hotels in Jordan and the fact that hotels that are rated as three stars are really two stars, this hotel is a good value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Shopping tip: Short walk from hotel

This hotel is located about a quarter mile from a shopping mall.

Review of Grand Palace

Reviewer score

1
5.01.0
Mike89
Yonkers, New York
Oct 9, 2012

INTERNET BIG LIE

They lied about free internet service. No manager to talk to us. We are told manager is never around. They want $25.00 jd per day for internet.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
2
Money-saving tip: Not Applicable

Get an Orange Sim Card for your cell phone and ask for a 200 megabite for a week at $2 jd for your internet service on your cell phone. Otherwise the hotel wants to charge you $25.00 jd per day.

Review of Grand Palace

Reviewer score

4
5.01.0
AAAA1
USA
Jul 31, 2012

Overall excellent

Clean room, good room service, only downside is the expensive charge for internet service(12 JD or around 17$ a day) which one would expect a hotel like this to offer free of charge. Despite that i would defiantly recommend this hotel and go back to it once i go back to Jordan.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Grand Palace

Reviewer score

5
5.01.0
eleneor
Doha, Qatar
Apr 8, 2012

Great Value

Hotel is a little dated but was comfortable and had a large sitting room with fireplaces. The staff was cordial and the room was cleaned well.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

The hotel offers a free breakfast buffet included in the price of the room. It is an excellent value.

Review of Grand Palace

Reviewer score

3
5.01.0
Ageing traveller
Birmingham, England
Mar 2, 2012

Very average hotel

This hotel is looking tired and needs a good clean. The room was average for the price paid. Tablecloths at mealtimes were not clean and the food was again average. Even the corridors needed to be vacuumed.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
3
Review of Grand Palace

Reviewer score

4
5.01.0
Anonymous
Bethlehem, Palestine
May 24, 2011

Great Value for the Money

For the price this is a very nice hotel. The staff was very friendly and helpful. The breakfast buffet was nothing spectacular - typical hotel buffet but well stocked and the food was delicious. The location is on a very busy road that is about 4 km from the city center so take your walking shoes if you do not wish to hire a taxi. My only complaint was that they charged for the wifi and internet access. A hotel of this quality should offer it complementary. When I must travel to Amman again in three months (in order to secure another Palestinian visa ("compliments" of israel) I will be returniing to the Grand Palace.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
4
Review of Grand Palace

Reviewer score

4
5.01.0
Anonymous
Bethlehem, Palestine
May 24, 2011

Great Value for the Money

For the price this is a very nice hotel. The staff was very friendly and helpful. The breakfast buffet was nothing spectacular - typical hotel buffet but well stocked and the food was delicious. The location is on a very busy road that is about 4 km from the city center so take your walking shoes if you do not wish to hire a taxi. My only complaint was that they charged for the wifi and internet access. A hotel of this quality should offer it complementary. When I must travel to Amman again in three months (in order to secure another Palestinian visa ("compliments" of israel) I will be returniing to the Grand Palace.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
4
Review of Grand Palace

Reviewer score

4
5.01.0
Anonymous
Brisbane, Australia
Mar 18, 2011

Clean, quiet & comfortable

Rooms clean & comfortable, decor dated. Internet cost excessive (1 hr JOD5, 24 hr JOD12, we paid JOD0.75 /hr downtown public). Very safe, baggage scanned on check-in. Hotel is a short cab to downtown.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Sightseeing tip: In Hotel

Cost of tours & attractions booked by hotel excessive. Go direct or book them on internet beforehand. From airport to hotel, take the bus to town (cost JOD3.0 pp), then catch a cab (they swarm around the bus city depot)

Review of Grand Palace

Reviewer score

4
5.01.0
Anonymous
Brisbane, Australia
Mar 18, 2011

Clean, quiet & comfortable

Rooms clean & comfortable, decor dated. Internet cost excessive (1 hr JOD5, 24 hr JOD12, we paid JOD0.75 /hr downtown public). Very safe, baggage scanned on check-in. Hotel is a short cab to downtown.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Sightseeing tip: In Hotel

Cost of tours & attractions booked by hotel excessive. Go direct or book them on internet beforehand. From airport to hotel, take the bus to town (cost JOD3.0 pp), then catch a cab (they swarm around the bus city depot)

Review of Grand Palace

Reviewer score

4
5.01.0
Anonymous
Rio de Janeiro - Brazil
Jan 21, 2011

Very Nice

Tours

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
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