It was in a nice location but the room was small. Overall it was a good week stay in Tokyo. See full review
Jan 15, 2015
My room was upgraded to a bigger size for a small price increase. The cleanliness of the room is an... See full review
Jun 20, 2013
This hotel is directly connected to Shibuya Station and is the perfect base for both business and sightseeing. Limousine bus from both Narita and Haneda Airport is available. The 408 guest rooms combine modern and natural design with well-kept service for a relaxing stay. Single Rooms have a space of 20 sq meters and Twin Rooms are 30 sq meters. All rooms are equipped with hairdryer, coffee/tea facilities, A/C and Internet-access LAN ports. This hotel offers two restaurants, A Bientot, French restaurant and Shunsai, Japanese restaurant on the top floor overlooking Tokyo..
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
The location of the hotel could not be better. Right next to Shibuya Station, above the Food Show, and all the craziness Shibuya has to offer. The room was large, as well as the bathroom. Wifi in the room was a surprise, as that is very uncommon,
in my experience. Transferring between two elevators to get to the first floor was annoying. One big negative was that the hotel staff was quite cold. They never greeted us, didn't offer to take our luggage to the room, and overall we felt unwelcomed. This type of customer service is VERY uncommon in Japan and that is the only reason why we will not stay at this hotel again.
The hotel is not full service in the sense that there are no doormen waiting to collect your bags upon arrival, but I personally don't care so much about that. It took the check-in desk some time to locate my reservation, but other than that, the
process was efficient. I asked for a larger room and received a complimentary upgrade. The room was quiet, incredibly clean, and the view was great. I'm definitely going to stay there again.