Hotel New Otani Tokyo

I had so much fun visiting tokyo! The hotel was great, so close to downtown. I ate lots of food and went to many of the parks. I want to thank my friend [...]for the good advice on going.

I travelled to Tokyo for R&R and was looking for a relaxing stay. New Otani is thus and the staff are more than extremely helpful - offering advice and assistance.

The Hotel New Otani is in a great location. Make sure you get out and explore. I found a ice skating rink,like 5 minutes walking distance. The train station is also very close. I traveled to Disneyland and Disney Sea by train, which was very easy to do. If you in to shopping, site-seeing, eating and also the night-life is only 10 minute cab ride away in Roppongi, Shibuya, Harajuki. A GREAT vacation.

Easy access to subway. Difficult to find at night from some directions (Choa subway). Breakfast meals good, especially from restaurant overlooking garden.

I was attending a Bicycle race. There was nothing missing and the hotel met all my needs. The Hotel New Otani was at a good location it provided number one service. From now on I will look to stay at a Otani Hotel in my future travels.

I used this hotel, first, as a staging point before climbing Mt Fuji and, subsequently, as a place in which to recover. It served admirably in both capacities. Travel and concierge services were excellent and staff was friendly and helpful. The garden is fabulous and views of the city suitably impressive.

Great place to get away, for an older person..... The Hotel "New Otani" is one of Tokyo's premier business hotels, that means the service is excellent, it is immaculately cleaned, with probably some of the best facilities in Tokyo, but it is geared towards the business class person. Being in my 20's I wanted something a bit more upbeat. The location is great, it is right next to Akasaka station which can connect you to anywhere in Tokyo. Just get a Passmo card with about 3000yen on it and your good to go. I traveled all over Tokyo using the card for 5 days Shibuya, Shinjuku.... ect. The rooms were great, the size of the room was comparable with a suite at a holiday inn. I recommend you walk in the Hotel garden while there, the coy fish are huge. Tokyo Tower is about a 3000yen taxi ride from the hotel. Heneda airport is about a 7000yen taxi ride away. The Hotel has a Shuttle service to Narita. The hotel Otani was an excellent place, with good location and excellent facilities.

This is not a bad hotel, by any means. My stay was comfortable and pleasant enough. I have no major complaints. However, it was also not an exceptional experience, either. Let's start with the positives. The big highlight is the authentic Japanese Garden located behind the facility. New Otani also has good proximity to a central subway station (Asakusa-Mitsuke, connect easily to Ginza and Manouchi lines), a good restaurant/bar district, as well as reasonable proximity to a Citibank ATM station (important for withdrawing on a foreign debit card). My room in particular - though smallish and slightly under-equipped with amenities - had a very nice view. My main issue with the Hotel Otani is that it seems specifically catered to rich, older, Japanese clientele. Almost every service is expensive and every dining option was impractically expensive. $10 (1000+ yen) for the laundering of a single piece of clothing, $45+(4500+ yen) for lunches or dinner. You can walk down the street and get a beef rice curry dish for under 1000yen at the British-style pub, walk a little further and get a tasty 1800yen "maguro" sushi-type bowl, or go to the West Park Cafe for a decent 2000yen brunch/lunch. Moreover, the nearby shops are very much "blue blood" style shops... not somewhere you would go for tourism shopping or even practical shopping. Save tourist shopping for the Asakusa temple district. Summarizing this point, while at the New Otani, I felt very much out of place being an often casually-dressed foreigner who spent most of his day trekking around and exploring the city, sometimes in poor weather. The staff is exceptionally kind and friendly. Check-in, Check-out, and a few minor requests (ironing board, band-aids) were handled efficiently. Just note that - as an English traveler - only a few staff speak English, and only on a limited basis. Since my Japanese is very paltry, I would have probably done better to lodge at a "Western" hotel, in retrospect. In terms of amenities, the hotel gym is clean yet poor, even by hotel standards. Meanwhile, the pool is laboriously far and not free to hotel residents, surprising considering the room fee. However, it does bear mentioning again that the hotel location is superior and the local Japanese garden was as good as advertised. Just don't eat lunch in there. So, in conclusion, I give the New Otani a 3-star rating. It's not a bad hotel, but considering the price and comparing with the many other Asian hotels that I have experienced, New Otani just seemed very ordinary. You won't be sorry if you stay here, but I should hope that Tokyo can do better.