Hotel New Otani Tokyo

5 stars
4-1 Kioi-cho, Chiyoda-ku, Tokyo, 102-8578
Hotel Overview
Reviewer score
4.3
out of 5
63 reviews
Tokyo Metro right out back door

We chose this hotel because of its proximity to the Metro and it turned out to be one of the best... See full review

  • Peanut's Mom
  • Jun 19, 2013
Great experience!

An outstanding experience. Every moment was worth the stay: excellent room, multiple options for... See full review

  • world traveler III
  • Apr 22, 2013
Modern luxury in downtown Tokyo overlooking a 400-year-old Japanese garden

Hotel New Otani Tokyo's location offers convenient access to central Tokyo's modern attractions, while the 16th century garden on its perimeter presents an opportunity for a more quiet retreat. The New Otani Tokyo is a center of art and culture and is home to the New Otani Art Museum, which features both Japanese and international exhibits. Guests wishing to experience firsthand traditional Japanese culture can visit the tea ceremony room "Seisei An" (note that opening hours are limited). Extensive and modern conference facilities meet the needs of business travelers. The hotel offers complimentary LAN and Wi-Fi Internet access in all guestrooms. Wi-Fi access is also available in all public areas of the hotel.

Highlights
  • Complimentary LAN and Wi-Fi Internet access in all guestrooms
  • 5-star hotel conveniently located near downtown and subways
  • A garden dating to the 16th century surrounds the property
  • Art museum, tea ceremony room, indoor and outdoor pool, spa facilities and exercise room
Rooms

Most rooms at the Hotel New Otani Tokyo have stunning views of the city or peaceful vistas looking out over the ancient gardens. All rooms offer an array of amenities, including DVD players, tea and coffee facilities and complimentary Internet access. Complimentary LAN Internet access and Wi-Fi access is available in the hotel guestrooms. The most luxurious of the suites welcomes guests with a relaxing Jacuzzi.

Features
The hotel complex is spread across three buildings set astride a Japanese garden dating to the 16th century. The Hotel New Otani Tokyo hosts a wide array of services and facilities and is able to meet the needs of conference goers, wedding parties, tourists and business travelers. Hungry guests satisfy their appetite at one of the hotel's 38 restaurants catering to tastes from around the world. Cuisines include French, Italian, Chinese, and fittingly, an array of Japanese restaurants specializing in dishes ranging from noodles and tempura to sushi and shabu shabu. Exercise and spa facilities include massages, facials and body treatments, golf range (fees apply), tennis courts (fees apply) and standard exercise rooms.
Transportation
  • Narita Airport (1 hour)
  • Near Akasaka-Mitsuke (2 minutes walking), Nagata-Cho Tokyo (2 minutes walking), Yotsuya (7 minutes walking), and Kojimachi (7 minutes walking) subway stations

 

Attractions
  • Roppongi (1.2 mi/1.9 km)
  • Ginza (1.6 mi/2.6 km)
  • Shibuya and Shinjuku (2.3 mi/3.6 km)
Business
  • Nearly 40 banquet rooms
  • High-speed wireless Internet access
  • Business center with Internet, conference rooms, workstations, secretarial services, audio/visual equipment rental and mailing and package services
Policies and fees
  • Rates are subject to 10 percent service charge, five percent consumption tax and accommodation tax

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Hotel New Otani Tokyo Rooms

The Main Quality Double
Double Room (280 square feet; 26 square meters) with 1 Double bed (bed width 1,800mm; 71inch)
Complimentary LAN and WiFi internet access
Room equipped with Air conditioning, Heating, Refrigerator, Alarm clock, Room service, Iron / Ironing board, Safe in room, Bathrobe, Bathroom amenities, Shaver in bathroom, Cable / Satellite TV, CD player, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Modem / data port connection, Video player, Disabled facilities, Voicemail, DVD player, Pay TV, Ensuite / Private bathroom, Pay-per-view movies, Hairdryer and Radio.
The Main Standard Twin
Twin Room (388 square feet; 36 square meters) with Two Twin beds (bed width 1,100mm; 43inch)
Offers the view of the Japanese Garden and the skyscrapers
Complimentary LAN and WiFi internet access
Room equipped with Air conditioning, Heating, Refrigerator, Alarm clock, Room service, Iron / Ironing board, Safe in room, Bathrobe, Bathroom amenities, Shaver in bathroom, Cable / Satellite TV, CD player, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Modem / data port connection, Video player, Disabled facilities, Voicemail, DVD player, Pay TV, Ensuite / Private bathroom, Pay-per-view movies, Hairdryer and Radio.
The Main Standard Double
Double Room (388 square feet; 36 square meters) with a Double Bed (bed width 2,000mm; 79inch)
Offers the view of the Japanese Garden and the skyscrapers
Complimentary LAN and WiFi internet access
Room equipped with Air conditioning, Heating, Refrigerator, Alarm clock, Room service, Iron / Ironing board, Safe in room, Bathrobe, Bathroom amenities, Shaver in bathroom, Cable / Satellite TV, CD player, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Modem / data port connection, Video player, Disabled facilities, Voicemail, DVD player, Pay TV, Ensuite / Private bathroom, Pay-per-view movies, Hairdryer and Radio.
The Main Deluxe Twin or Double
Twin Room (484 square feet; 45 square meters) with Twin beds (bed width 1,100~1,300mm; 43~51inch) or
Double Room (484 square feet; 45 square meters) with a Double bed (bed width 2,000~2,200mm; 79~87inch)
Offers great Tokyo city view
Complimentary LAN and WiFi internet access
Room equipped with Air conditioning, Heating, Refrigerator, Alarm clock, Room service, Iron / Ironing board, Safe in room, Bathrobe, Bathroom amenities, Shaver in bathroom, Cable / Satellite TV, CD player, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Modem / data port connection, Video player, Disabled facilities, Voicemail, DVD player, Pay TV, Ensuite / Private bathroom, Pay-per-view movies, Hairdryer and Radio.
Garden Tower Standard Twin or Double
Twin Room (294 square feet; 27 square meters) with Twin beds (bed width 1,100mm; 43inch) or
Double Room (294 square feet; 27 square meters) with a Double bed (bed width 1,800mm; 70inch)
Complimentary wired and WiFi internet access
Non Smoking rooms - subject to Availability, Room equipped with Air conditioning, Heating, Refrigerator, Alarm clock, Room service, Iron / Ironing board, Safe in room, Bathrobe, Bathroom amenities, Shaver in bathroom, Cable / Satellite TV, CD player, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Modem / data port connection, Video player, Disabled facilities, Voicemail, DVD player, Pay TV, Ensuite / Private bathroom, Pay-per-view movies, Hairdryer and Radio.
Garden Tower Triple Room
Triple Room (540~658 square feet; 50~61 square meters) with three beds or two beds (bed width 1,100~1,200mm or 2,000~2,200mm; 43~47inch or 79~87 inch)
Complimentary wired and WiFi internet access
Non Smoking rooms - subject to Availability, Room equipped with Air conditioning, Heating, Refrigerator, Alarm clock, Room service, Iron / Ironing board, Safe in room, Bathrobe, Bathroom amenities, Shaver in bathroom, Cable / Satellite TV, CD player, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Valet service, Modem / data port connection, Video player, Disabled facilities, Voicemail, DVD player, Pay TV, Ensuite / Private bathroom, Pay-per-view movies, Hairdryer and Radio.

Amenities

  • Free internet
  • Airport shuttle
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Parking
Free parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Service dogs allowed
Accessible parking
Wheelchair accessible elevators
Knock light (hearing impaired)

Nearby points of interest

  • Myogonji Temple: 0.3 mi
  • Hanzomon Station: 0.5 mi
  • Iidabashi: 1.6 mi
  • Tokyo Tower: 1.7 mi
  • Marunouchi: 1.8 mi
  • Azabu: 1.8 mi
  • Waseda: 1.8 mi
  • Tokyo Station: 1.8 mi
  • Higashi-Shinjuku: 1.9 mi
  • Meiji Jingu: 1.9 mi
  • Otemachi: 1.9 mi
  • Shinjuku Station: 1.9 mi
  • LaQua: 2 mi
  • Tokyo Dome City: 2 mi
  • Kaisei University Living History Museum: 2 mi
  • Myogonji Temple: 0.3 mi
  • Hanzomon Station: 0.5 mi
  • Iidabashi: 1.6 mi
  • Tokyo Tower: 1.7 mi
  • Marunouchi: 1.8 mi
  • Azabu: 1.8 mi
  • Waseda: 1.8 mi
  • Tokyo Station: 1.8 mi
  • Higashi-Shinjuku: 1.9 mi
  • Meiji Jingu: 1.9 mi
  • Otemachi: 1.9 mi
  • Shinjuku Station: 1.9 mi
  • LaQua: 2 mi
  • Tokyo Dome City: 2 mi
  • Kaisei University Living History Museum: 2 mi
  • Kabukiza Theater: 2.1 mi
  • Shiba Park: 2.1 mi
  • Yoyogi Park: 2.1 mi
  • Tsukiji Fish Market: 2.2 mi
  • Tokyo Metropolitan Children's Hall: 2.2 mi
  • Hamamatsucho: 2.2 mi
  • Tsukiji: 2.2 mi
  • Nihonbashi: 2.2 mi
  • Asagaya: 2.2 mi
  • Nishi-Shinjuku: 2.3 mi
  • Japan Sword Museum: 2.4 mi
  • Sumo Museum: 2.5 mi
  • Kobayashi Doll Museum: 2.6 mi
  • Akihabara: 2.7 mi
  • Yebisu Garden Place: 2.7 mi
  • University of Tokyo: 2.7 mi
  • Beer Museum Yebisu: 2.8 mi
  • Hakozaki Station: 2.9 mi
  • Shitamachi Museum: 3 mi
  • Tokyo City Air Terminal: 3 mi
  • Ueno Park: 3 mi
  • Ameyoko: 3 mi
  • Asakusabashi: 3.1 mi
  • Toshogu Shrine: 3.2 mi
  • Mejiro: 3.2 mi
  • Ueno Zoo: 3.3 mi
  • National Museum of Western Art: 3.3 mi
  • Seikado Bunko Art Museum: 3.4 mi
  • Hachiko Statue: 3.4 mi
  • Sunshine City: 3.5 mi

Dining

Restaurant/Dining Information
37 restaurants and bars include the Michelin-star "La Tour D'Argent", one of the best French restaurants in Tokyo; "Taikan-En", a traditional Chinese restaurant; and "Nada-Man", which is set in the lush greenery of the Japanese garden.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (63)

Ratings and reviews for Hotel New Otani Tokyo

Overall score

4.3 / 5
5.01.0
63 out of 63
Amenities:
4.3
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.4
Location:
4.6
Value:
4.1

92% would recommend to a friend.

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Review of Hotel New Otani Tokyo

Reviewer score

5
5.01.0
Anonymous
Business
Columbia, MD
Jun 20, 2009

Great location & price!

Short walk to Tokyo metro, many shops & restaurants nearby

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel New Otani Tokyo

Reviewer score

4
5.01.0
Anonymous
Business
Chihuahua, Mexico
May 31, 2009

Ken Davila

We didn't like the fact that the restaurants had very specific hours not just open all the time, like The Sky. Your staff was excellent and very helpful! There wasn't a person there that wasn't the most kind and helpful all the time. We will return because of this. Thank you.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

Use the train system! It's so easy, fast and inexpensive.

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Review of Hotel New Otani Tokyo

Reviewer score

5
5.01.0
Brian-Paco
Business
Marshall, MN
May 26, 2009

Japanese Superfun Hotel Stay

My girlfriend and I enjoyed our stay at Hotel New Otani. The garden is a wonderful sight. Our hotel view displayed the city skyline beautifully. The mornings were relaxing as we planned our days to tackle the Tokyo town. Although the restaurants in New Otani are expensive, the quality is there. We went back to the breakfast buffet several times as the view of the garden was wonderful to wake up to in the Japan mornings. The staff was friendly and helpful. The location is good. Once you conquer the Tokyo subway (and Toei lines) then you can easily find a safe passage back to the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

There is a small market near the hotel just past the subway entrances.

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Review of Hotel New Otani Tokyo

Reviewer score

5
5.01.0
Anonymous
Business
San Antonio, TX
May 26, 2009

Hotel New Otani Tokyo Garden Tower

Got a great deal on orbitz for this hotel. Would not have been our first choice BUT we were very impressed with the staff. Everyone went above and beyond to help us. Easy for foreigners who can't speak alot of Japanese. We had a wonderful time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Ask staff to give you directions to th subway, it's really close by. We travelled with our infant son all over Tokyo no problem. The Tokyo subway map the concierge gave us was our Tokyo guide.

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Review of Hotel New Otani Tokyo

Reviewer score

4
5.01.0
Research Team
Business
Honolulu
May 26, 2009

Outstanding place to stay

I was on a business trip to Tokyo and stayed at the New Otani Hotel. The staff was always pleasent and helpful. Rooms were nice - mine offered a view of Tokyo Tower. Location was very good. Subway a short walk away and plenty of resturants just beyond that. I was a little disapointed in the bars within the hotel itself, but with so many nearby it is not really an issue.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Walk over the bridge past the subway entrance and yo will find several streets full of resturants and drinking establishments.

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Review of Hotel New Otani Tokyo

Reviewer score

4
5.01.0
Japanfly
Business
Okinawa, JP
May 26, 2009

Great place to get away

Great place to get away, for an older person..... The Hotel "New Otani" is one of Tokyo's premier business hotels, that means the service is excellent, it is immaculately cleaned, with probably some of the best facilities in Tokyo, but it is geared towards the business class person. Being in my 20's I wanted something a bit more upbeat. The location is great, it is right next to Akasaka station which can connect you to anywhere in Tokyo. Just get a Passmo card with about 3000yen on it and your good to go. I traveled all over Tokyo using the card for 5 days Shibuya, Shinjuku.... ect. The rooms were great, the size of the room was comparable with a suite at a holiday inn. I recommend you walk in the Hotel garden while there, the coy fish are huge. Tokyo Tower is about a 3000yen taxi ride from the hotel. Heneda airport is about a 7000yen taxi ride away. The Hotel has a Shuttle service to Narita. The hotel Otani was an excellent place, with good location and excellent facilities.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

The only reason I am giving this hotel a 4 on location is because you have to travel about 30min to get to the party district.

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Review of Hotel New Otani Tokyo

Reviewer score

4
5.01.0
Samurai traveller
Business
san mateo, ca
May 15, 2009

Business hotel in a good setting

Great business / executive hotel. Frequented by heads of state, senior executives. Good selection of restaurants, fantastic teppanyaki steakhouse in the gardens; however in the basement there is a great yakitori restaurant at an attractive price. Walking distance from Akasaka-Mitsuke station. Akasaka area has many 'interesting' establishments, perfect for an evening stroll.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: In Hotel

Check out the garden and the cherry trees, either in spring or during the summer. Nice for a relaxing walk after a long day.

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Review of Hotel New Otani Tokyo

Reviewer score

5
5.01.0
HoustonGuy
Business
Houston,TX
May 11, 2009

New Otani

Great hotel in a great location. The restaurants are very expensive so I would suggest traveling into town to eat.. you can walk a few minutes and find many great local places that cost 1/3 of the hotel price. The rooms are much larger then normal rooms in tokyo.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

walk into town.. go under the expressway and you'll have 100's of food places.

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Review of Hotel New Otani Tokyo

Reviewer score

3
5.01.0
Anonymous
Business
South China (but USA citizen)
May 8, 2009

A good hotel for specific clientele.

This is not a bad hotel, by any means. My stay was comfortable and pleasant enough. I have no major complaints. However, it was also not an exceptional experience, either. Let's start with the positives. The big highlight is the authentic Japanese Garden located behind the facility. New Otani also has good proximity to a central subway station (Asakusa-Mitsuke, connect easily to Ginza and Manouchi lines), a good restaurant/bar district, as well as reasonable proximity to a Citibank ATM station (important for withdrawing on a foreign debit card). My room in particular - though smallish and slightly under-equipped with amenities - had a very nice view. My main issue with the Hotel Otani is that it seems specifically catered to rich, older, Japanese clientele. Almost every service is expensive and every dining option was impractically expensive. $10 (1000+ yen) for the laundering of a single piece of clothing, $45+(4500+ yen) for lunches or dinner. You can walk down the street and get a beef rice curry dish for under 1000yen at the British-style pub, walk a little further and get a tasty 1800yen "maguro" sushi-type bowl, or go to the West Park Cafe for a decent 2000yen brunch/lunch. Moreover, the nearby shops are very much "blue blood" style shops... not somewhere you would go for tourism shopping or even practical shopping. Save tourist shopping for the Asakusa temple district. Summarizing this point, while at the New Otani, I felt very much out of place being an often casually-dressed foreigner who spent most of his day trekking around and exploring the city, sometimes in poor weather. The staff is exceptionally kind and friendly. Check-in, Check-out, and a few minor requests (ironing board, band-aids) were handled efficiently. Just note that - as an English traveler - only a few staff speak English, and only on a limited basis. Since my Japanese is very paltry, I would have probably done better to lodge at a "Western" hotel, in retrospect. In terms of amenities, the hotel gym is clean yet poor, even by hotel standards. Meanwhile, the pool is laboriously far and not free to hotel residents, surprising considering the room fee. However, it does bear mentioning again that the hotel location is superior and the local Japanese garden was as good as advertised. Just don't eat lunch in there. So, in conclusion, I give the New Otani a 3-star rating. It's not a bad hotel, but considering the price and comparing with the many other Asian hotels that I have experienced, New Otani just seemed very ordinary. You won't be sorry if you stay here, but I should hope that Tokyo can do better.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Rather than rely on the hotel restaurant facilities, walk a short clip towards and slightly beyond the Asasaka-Mitsuke subway for much more affordable dining options. In terms of dining options (aside from the "Cafe Lounge") the restaurants are "tourist traps"... too expensive for not enough value.

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Review of Hotel New Otani Tokyo

Reviewer score

5
5.01.0
Anonymous
Business
Kansas City, KS
May 8, 2009

Excellent Hotel

Hotel was extremely nice. THe one unfortunate part about the hotel is that entering the swimming pool costs an additional 1500 yen a person and is only opened seasonaly. Everything was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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