$163 Avg/night
Rate and special offer based on Check-in: Aug 27, 2015 Check-out: Aug 28, 2015

Hotel New Otani Osaka

5 stars
View map of 1-4-1 Shiromi Chuo-ku, CHUO-KU, Osaka, 540-8578

Hotel Overview

Reviewer score
4.5
out of 5
16 reviews
Vacation trip

This is a great hotel , best service and best staffs. See full review

  • CHUNGSHING F.
  • May 23, 2015
Best if serious about Osaka Castle

This high-end hotel strives for perfection and falls short only in a few areas that are important... See full review

  • AlohaJames
  • Jan 14, 2015
Hotel New Otani Osaka is situated along a scenic riverside setting in Osaka Business Park, just next to the historic Osaka Castle, embracing its most natural and beautiful surroundings in Osaka.
Hotel boasts 525 well-appointed accommodations and offers stable and complimentary WIFI internet access and high speed cabled internet access to its staying guests in all guest rooms as well as at all public areas of the hotel. The building is 18 stories and has a 4 story atrium lobby bathed in natural sunlight. Windows can be opened to let in a fresh air in guest rooms. Jogging path is nearby.

Easy access to Kyoto, Nara, Kobe in 40 minutes and Himeji in 1.2hours, where popular for World Heritage sites.

From Kansai Intl Airport will take 60 minutes by taxi and 70 minutes by limousine bus. From Itami Airport will take 40 minutes by taxi. From Shin-Osaka Station will take approx. 30 minutes.

NOTICE: *Non-Smoking room requests are NOT confirmed and guaranteed until check-in time unless non-smoking guaranteed booking has made. *Please kindly note that Fitness club including indoor and outdoor swimming pools have admission fee and guests less than 18 years of age are not permitted entry.


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Reviewer score 4.3 out of 5
Reviewer score 3.0 out of 5

Hotel New Otani Osaka Rooms

Superior Junior Suite Room
2 Single beds or 1 queen bed.
Osaka Castle View.
645sqft/60sqm. 7-14th floors.
Maximum 2 adults.
Welcome Drink & Morning Coffee or Tea.
50% off of drinks at Four Seasons and Lobby Lounge.
Organic Cotton Robe - made in Japan.
Upgrade Amenity.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed. We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.
Superior Double Room
1 queen bed.
Osaka Castle View or Town View.
323sqft/30sqm.10-14th floors.
Max 2 adults.
Basic amenities.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed.We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.
Superior Twin Room
2 single beds
Osaka Castle view or Town view.
323sqft/30sqm. 5-14th floors.
Max 2 adults.
Basic amenities.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed. We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.
Triple Room (Large Twin)
2 single beds and 1 Rollaway.
Town View.
430sqft/40sqm. 3-13th floor.s
Maximum 3 adults.
Basic amenities.
There are several kinds of designs of our Superior Large Room.
You cannot choose either.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking rooms only.
Free cable LAN and Wi-Fi is available.
Single Room
1 single bed.
Town View. 5-14th floors.
215sqft/20sqm.
Maximum 1 adult.
Basic amenities.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed. We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.
Deluxe Double Room
1 Queen bed.
Osaka Castle View or Town view.
323sqft/30sqm. 15-16th floors.
Maximum 2 adults.
Welcome Drink & Morning Coffee or Tea.
50% off of drinks at Four Seasons and Lobby Lounge.
Organic Cotton Robe - made in Japan.
Upgraded Amenity.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed. We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.
Deluxe Twin Room
2 Single beds.
Osaka Castle View or Town view.
323sqft/30sqm. 15-16th floors.
Maximum 2 adults.
Welcome Drink & Morning Coffee or Tea.
50% off of drinks at Four Seasons and Lobby Lounge.
Organic Cotton Robe - made in Japan.
Upgraded Amenity.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed. We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.

Amenities

  • Free internet
  • Airport shuttle
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Spa
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Parking
Parking
Accessibility
Accessible Rooms/Facilities
Accessible facilities
Wheel chair access
Service dogs allowed
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Knock light (hearing impaired)

Nearby points of interest

  • Kids Plaza Osaka: 1.6 mi
  • Shinsaibaishi: 2.2 mi
  • Dotonbori: 2.3 mi
  • Namba: 2.4 mi
  • Hozenji Yokocho: 2.4 mi
  • Namba Grand Kagetsu: 2.5 mi
  • Grand Front Osaka: 2.5 mi
  • Umeda Sky Building: 2.6 mi
  • Shitennoji Temple: 2.8 mi
  • Namba Yasaka Shrine: 2.9 mi
  • Shinsekai: 3 mi
  • Nagai Stadium: 5.4 mi
  • Sumiyoshi Taisha Shrine: 5.9 mi
  • Osaka Aquarium Kaiyukan: 6.4 mi
  • Hanshin Koshien Stadium: 10 mi

Dining

Sky Lounge
Four Seasons
  • 18th floor
  • The "wall of windows" at the Four Seasons allows for incredible panoramic views of the nightly illuminations not only of the historic Osaka Castle, but also of the tall buildings composing the city's skyline.
    French Cuisine
    SAKURA
  • 18th floor
  • Private room X 2
  • Savor traditional French cooking as prepared by Master Chef Dominique Corby, who through his expertise and originality succeeds in using the highest quality of Japanese ingredients to create dishes which preserve the taste and style of genuine French cuisine for your culinary pleasure.
    Chinese Cuisine
    TAIKAN-EN
  • 3rd floor
  • Private room X 3
  • In the elegance of the modern black interior setting, Master Chef Cai Qun Lin creates for you a unique culinary experience comprising the most tantalizing offerings from among both the traditional and the latest trends in Chinese cuisine
    All-Day Dining SATSUKI
    SATSUKI
  • 1st Floor
  • In the cheerful atmosphere of SATSUKI, you can enjoy a light meal or a full course repast at your leisure. The menu offers a variety of Japanese and Western selections, and the ambience adapts itself to the time of day, from the early morning buffet through the relaxing dinner hour.
    Japanese a la A la carte
    ISSHIN
  • B1st floor
  • Private room X 1
  • In the friendly setting of a counter restaurant, you can appreciate the subtle variations in the numerous sakes from throughout Japan as you feast on the best offerings of each season in a la carte Japanese traditional dishes.
    Teppanyaki Grill
    KEYAKI
  • 18th floor
  • Delight in the sight and aroma of the choicest Japanese beef and the freshest seafood and vegetables as they are prepared before your very eyes as you dine in full view of historical Osaka Castle.
    Lobby Lounge
    SATSUKI LOUNGE
  • 1st floor
  • The Lounge is the perfect place for a short business meeting or a friendly conversation with a friend. The live evening performances also make it the perfect place for some light refreshment before calling it a day.
    Main Bar Castle
    At our classic hotel bar, the Castle, the contrast between Japanese and Western disappears and gives rise to an elegant and relaxing atmosphere which could be anywhere in the world.
    Yakiniku
    JOJOEN YUGENTEI
  • 3rd floor
  • Private room X 6
  • Osaka's first branch of Tokyo's premium `yaki-niku' restaurant Jojoen Yugentei. Choose from delightful a la carte dishes to sumptuous full spreads of the finest Japanese beef. All set in tasteful relaxing decor with great views, private rooms with tables and Japanese style seating.

    Hotel Policies

    Check-in:
    2:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

    Ratings and reviews for Hotel New Otani Osaka

    Overall score

    4 / 5
    5.01.0
    3 out of 16
    Amenities:
    3.7
    Cleanliness:
    4.7
    Hotel staff:
    4.3
    Comfort:
    4
    Location:
    4.3
    Value:
    4
    Sort by:
    Review of Hotel New Otani Osaka

    Reviewer score

    3
    5.01.0
    ycbc27
    Business
    Honolulu, HI, USA
    Jul 30, 2014

    castle view

    PROS: We stayed in this hotel for a few nights and the view was awesome. It was the best thing about the room! Located across from Osaka castle and close to a train station and a subway station. We booked a castle view room and would recommend that anyone staying here to do the same thing. The lobby was very large and pretty. There were four floors of amenities... mostly posh shops and a painting gallery along with concierge and new otani club, a piano, several (expensive) restaurants, conference room, a pool, and a buffet. There was also a money exchange machine that was available for use 24/7. Room service and laundry service was also available. There was a train station AND a subway station nearby, both were about a 5 minute walk. There were plenty of taxis waiting downstairs as well, if you want to take one of those. There was also a airport shuttle that was inexpensive (about $15USD per person one way) to Osaka kansai International. This was very convenient since the airport was about an hour away and we didn't want to take trains there with our baggage. There were also shopping centers close by. There were plenty of other restaurants to go to besides the hotel ones (which were expensive). And there were quite a few convenience stores nearby. CONS: I would have given this place 4 stars BUT the reason why I gave it 3 was because there were a few things that affected the comfort of the room. The first thing was that the a/c was not that cold. We had it on 18C (about 64F) and it never felt that cold. We asked the front desk to take a look at it while we went out and I'm assuming they did but nothing ever happened. Luckily there was ice down the hall so I got some ice to make do. It was the middle of summer and it was very hot outside (something like 91F). We were hoping to cool off inside the room..... The second thing was that the shower water temperature would change throughout the time of a shower. Sometimes the water would do a split second spurt of HOT and then COLD but then go back to normal. But during the duration of the shower, the water was never able to get that HOT except for those times when it spurted some hot water. Overall: This was a good place to stay for a few days, it was a pretty central location. However, its a bit dated and I think they are in need of some upgrading.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    3
    Location:
    5
    Value:
    3
    Trip purpose:

    Business

    Review of Hotel New Otani Osaka

    Reviewer score

    4
    5.01.0
    too much 747
    Business
    NYC
    Mar 31, 2013

    Good deal

    We stayed here after staying at the Conrad Tokyo, which is truly a 5 star hotel. This is a basic 4 star hotel max. Room was very basic but clean and comfortable. The location is not that great. Close to Osaka castle but need to take subway or JR to other main attractions. Subway and JR were nearby, but nothing really within walking distance. So overall, no problems and ok room at a reasonable price. Don't expect luxury.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    5
    Hotel staff:
    4
    Comfort:
    4
    Location:
    3
    Value:
    4
    Trip purpose:

    Business

    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    Marion, Illinois
    Dec 16, 2009

    osaka new otani

    The view of the Osaka Castle from our room was spectacular! The arrangements for travel was taken care of efficiently and at the lowest possible cost. So much can be seen by walking.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Sightseeing tip: Short walk from hotel

    It is all right outside your room.

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