$108 Avg/night
Rate based on Check-in: Dec 21, 2014 Check-out: Dec 22, 2014

Hotel New Otani Osaka

5 stars
1-4-1 Shiromi Chuo-ku, CHUO-KU, Osaka, 540-8578
Hotel Overview
Reviewer score
4.5
out of 5
15 reviews
Best choice for a trip to Osaka

Terrific hotel experience. The location of this hotel is perfect, a short walk from a station on... See full review

  • ElWood6
  • Jul 8, 2014
Beautiful Hotel

Great room, great amenities and friendly staff. Very clean and quiet as well. See full review

  • Waynepdx
  • Jun 17, 2014
Complimentary WiFi and LAN internet access in all guest rooms starting from November, 2012.
Hotel New Otani Osaka is situated along a scenic riverside setting in Osaka Business Park, embracing its most natural and beautiful surroundings in Osaka. Hotel boasts 525 well-appointed accommodations and offers stable and complimentary WiFi internet access and high speed cabled internet access to its staying guests in all guest rooms as well as at all public areas of the hotel.

Windows can be opened to let in a fresh air. Jogging path near by. The hotel is 18 story building and has a 4 story atrium lobby bathed in natural sunlights. Easy access to Kyoto, Nara in 40 minutes and Himeji in 1.2hours, popular for World Heritage sites.

The hotel is located in heart of Osaka just next to historic Osaka Castle. From Kansai Intl Airport will take 60 minutes by taxi and 70 minutes limousine bus. From Itami Airport will take 40 minutes by taxi. From Shin-Osaka Station will take approx. 30 minutes.

NOTICE: Please kindly note that Fitness club, indoor and outdoor swimming pools have admission fee and guests less than 18 years of age are not permitted entry to the Fitness club and indoor swimming pool.

Non-Smoking room requests are NOT confirmed and guaranteed until check-in time.

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Hotel New Otani Osaka Rooms

Superior Junior Suite Room
  • 2 Single beds or 1 queen bed.
  • Osaka Castle View
  • 645 sq. ft/6030sqm. 7-14th floors.
  • Max 2 adults.
  • Welcome Drink & Morning Coffee or Tea.
  • 50% off of drinks at Four Seasons and Lobby Lounge.
  • Organic Cotton Robe - made in Japan.
  • Upgrade Amenity.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.


  • Non-Smoking room requests are NOT confirmed and guaranteed until check-in time.
    Superior Double Room
  • 1 queen bed
  • Osaka Castle View or Town View
  • 323 sq. ft/30sqm.10-14th floors
  • Max 2 adults
  • Basic amenities.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.


  • Non-Smoking room requests are NOT confirmed and guaranteed until check-in time.
    Superior Twin Room
  • 2 single beds
  • Osaka Castle view or Town view
  • 323 sq. ft/30sqm. 5-14th floors
  • Max 2 adults.
  • Basic amenities.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.


  • Non-Smoking room requests are NOT confirmed and guaranteed until check-in time.
    Triple Room (Large Twin)
  • 2 single beds and 1 Rollaway.
  • Town View
  • 430 sq. ft/40sqm. 3-13th floors
  • Max 3 adults
  • Basic amenities.
  • There are several kinds of designs of our Superior Large Room.
    You cannot choose either.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.


  • Non-Smoking room requests are NOT confirmed and guaranteed until check-in time.
    Single Room
  • 1 single bed Town View 215 sq. ft/20sqm.
  • 5-14th floors,Max 1 adult.
  • Basic amenities.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.


  • Non-Smoking room requests are NOT confirmed and guaranteed until check-in time.
    Deluxe Double Room
  • 1 Queen bed.
  • Osaka Castle View or Town view
  • 323 sq. ft/30sqm. 15-16th floors.
  • Max 2 adults.
  • Welcome Drink & Morning Coffee or Tea.
  • 50% off of drinks at Four Seasons and Lobby Lounge.
  • Organic Cotton Robe - made in Japan.
  • Upgrade Amenity.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.


  • Non-Smoking room requests are NOT confirmed and guaranteed until check-in time.
    Deluxe Twin Room
  • 2 Single beds.
  • Osaka Castle View or Town view
  • 323 sq. ft/30sqm. 15-16th floors.
  • Max 2 adults.
  • Welcome Drink & Morning Coffee or Tea.
  • 50% off of drinks at Four Seasons and Lobby Lounge.
  • Organic Cotton Robe - made in Japan.
  • Upgrade Amenity.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.


  • Non-Smoking room requests are NOT confirmed and guaranteed until check-in time.

    Amenities

    • Free internet
    • Airport shuttle
    • Indoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Concierge
    Elevators
    Activities
    Indoor pool
    Fitness center or spa
    Fitness Center
    Exercise gym
    Spa
    Tennis
    Dining
    Bar/Lounge
    Restaurant
    Room service
    Services
    Business center
    Laundry service
    In-Room Safe
    Meeting/Banquet facilities
    Barber/Beauty shop
    Conference facilities
    Doctor on call
    Gift shop
    Currency exchange
    Internet
    Free internet
    Transportation
    Airport shuttle
    Parking
    Parking
    Accessibility
    Handicapped rooms/facilities
    Accessible facilities
    Wheel chair access
    Service dogs allowed
    Accessible parking
    Public areas wheelchair accessible for disabled
    Audible emergency alarm for sight impaired guest
    Wheelchair accessible elevators
    Knock light (hearing impaired)

    Nearby points of interest

    • Kids Plaza Osaka: 1.6 mi
    • Shinsaibaishi: 2.2 mi
    • Dotonbori: 2.3 mi
    • Namba: 2.4 mi
    • Hozenji Yokocho: 2.4 mi
    • Namba Grand Kagetsu: 2.5 mi
    • Grand Front Osaka: 2.5 mi
    • Umeda Sky Building: 2.6 mi
    • Shitennoji Temple: 2.8 mi
    • Namba Yasaka Shrine: 2.9 mi
    • Shinsekai: 3 mi
    • Nagai Stadium: 5.4 mi
    • Sumiyoshi Taisha Shrine: 5.9 mi
    • Osaka Aquarium Kaiyukan: 6.4 mi
    • Hanshin Koshien Stadium: 10 mi

    Dining

    Sky Lounge
    Four Seasons
  • 18th floor
  • The "wall of windows" at the Four Seasons allows for incredible panoramic views of the nightly illuminations not only of the historic Osaka Castle, but also of the tall buildings composing the city's skyline.
    French Cuisine
    SAKURA
  • 18th floor
  • Private room X 2
  • Savor traditional French cooking as prepared by Master Chef Dominique Corby, who through his expertise and originality succeeds in using the highest quality of Japanese ingredients to create dishes which preserve the taste and style of genuine French cuisine for your culinary pleasure.
    Chinese Cuisine
    TAIKAN-EN
  • 3rd floor
  • Private room X 3
  • In the elegance of the modern black interior setting, Master Chef Cai Qun Lin creates for you a unique culinary experience comprising the most tantalizing offerings from among both the traditional and the latest trends in Chinese cuisine
    All-Day Dining SATSUKI
    SATSUKI
  • 1st Floor
  • In the cheerful atmosphere of SATSUKI, you can enjoy a light meal or a full course repast at your leisure. The menu offers a variety of Japanese and Western selections, and the ambience adapts itself to the time of day, from the early morning buffet through the relaxing dinner hour.
    Japanese a la A la carte
    ISSHIN
  • B1st floor
  • Private room X 1
  • In the friendly setting of a counter restaurant, you can appreciate the subtle variations in the numerous sakes from throughout Japan as you feast on the best offerings of each season in a la carte Japanese traditional dishes.
    Teppanyaki Grill
    KEYAKI
  • 18th floor
  • Delight in the sight and aroma of the choicest Japanese beef and the freshest seafood and vegetables as they are prepared before your very eyes as you dine in full view of historical Osaka Castle.
    Lobby Lounge
    SATSUKI LOUNGE
  • 1st floor
  • The Lounge is the perfect place for a short business meeting or a friendly conversation with a friend. The live evening performances also make it the perfect place for some light refreshment before calling it a day.
    Main Bar Castle
    At our classic hotel bar, the Castle, the contrast between Japanese and Western disappears and gives rise to an elegant and relaxing atmosphere which could be anywhere in the world.
    Yakiniku
    JOJOEN YUGENTEI
  • 3rd floor
  • Private room X 6
  • Osaka's first branch of Tokyo's premium `yaki-niku' restaurant Jojoen Yugentei. Choose from delightful a la carte dishes to sumptuous full spreads of the finest Japanese beef. All set in tasteful relaxing decor with great views, private rooms with tables and Japanese style seating.

    Hotel Policies

    Check-in:
    1400
    Check-out:
    1200

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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    Guest Reviews (15)

    Ratings and reviews for Hotel New Otani Osaka

    Overall score

    4 / 5
    5.01.0
    3 out of 15
    Amenities:
    3.7
    Room cleanliness:
    4.7
    Hotel staff:
    4.3
    Room comfort:
    4
    Location:
    4.3
    Value:
    4
    Sort by:
    Review of Hotel New Otani Osaka

    Reviewer score

    3
    5.01.0
    ycbc27
    Business
    Honolulu, HI, USA
    Jul 30, 2014

    castle view

    PROS: We stayed in this hotel for a few nights and the view was awesome. It was the best thing about the room! Located across from Osaka castle and close to a train station and a subway station. We booked a castle view room and would recommend that anyone staying here to do the same thing. The lobby was very large and pretty. There were four floors of amenities... mostly posh shops and a painting gallery along with concierge and new otani club, a piano, several (expensive) restaurants, conference room, a pool, and a buffet. There was also a money exchange machine that was available for use 24/7. Room service and laundry service was also available. There was a train station AND a subway station nearby, both were about a 5 minute walk. There were plenty of taxis waiting downstairs as well, if you want to take one of those. There was also a airport shuttle that was inexpensive (about $15USD per person one way) to Osaka kansai International. This was very convenient since the airport was about an hour away and we didn't want to take trains there with our baggage. There were also shopping centers close by. There were plenty of other restaurants to go to besides the hotel ones (which were expensive). And there were quite a few convenience stores nearby. CONS: I would have given this place 4 stars BUT the reason why I gave it 3 was because there were a few things that affected the comfort of the room. The first thing was that the a/c was not that cold. We had it on 18C (about 64F) and it never felt that cold. We asked the front desk to take a look at it while we went out and I'm assuming they did but nothing ever happened. Luckily there was ice down the hall so I got some ice to make do. It was the middle of summer and it was very hot outside (something like 91F). We were hoping to cool off inside the room..... The second thing was that the shower water temperature would change throughout the time of a shower. Sometimes the water would do a split second spurt of HOT and then COLD but then go back to normal. But during the duration of the shower, the water was never able to get that HOT except for those times when it spurted some hot water. Overall: This was a good place to stay for a few days, it was a pretty central location. However, its a bit dated and I think they are in need of some upgrading.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Room cleanliness:
    4
    Hotel staff:
    4
    Room comfort:
    3
    Location:
    5
    Value:
    3
    Trip purpose:

    Business

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    Review of Hotel New Otani Osaka

    Reviewer score

    4
    5.01.0
    too much 747
    Business
    NYC
    Mar 31, 2013

    Good deal

    We stayed here after staying at the Conrad Tokyo, which is truly a 5 star hotel. This is a basic 4 star hotel max. Room was very basic but clean and comfortable. The location is not that great. Close to Osaka castle but need to take subway or JR to other main attractions. Subway and JR were nearby, but nothing really within walking distance. So overall, no problems and ok room at a reasonable price. Don't expect luxury.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Room cleanliness:
    5
    Hotel staff:
    4
    Room comfort:
    4
    Location:
    3
    Value:
    4
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    Marion, Illinois
    Dec 16, 2009

    osaka new otani

    The view of the Osaka Castle from our room was spectacular! The arrangements for travel was taken care of efficiently and at the lowest possible cost. So much can be seen by walking.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Sightseeing tip: Short walk from hotel

    It is all right outside your room.

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