$135 Avg/night
Rate and special offer based on Check-in: May 22, 2013 Check-out: May 25, 2013

Hotel New Otani Osaka

5 stars
1-4-1 Shiromi Chuo-ku, CHUO-KU, Osaka, 540-8578
Hotel Overview
Reviewer score
4.6
out of 5
11 reviews
perfect location, room

this hotel is perfect. room is really bigger than hotels. and sttaffs really kind. especially, It's... See full review

  • yhkwon
  • Mar 19, 2013
A castle next to a castle.

I really loved it here. It's such a beautiful hotel. It was like I was staying in a castle...with... See full review

  • KellenF
  • Oct 28, 2012
Complimentary WiFi and LAN internet access in all guest rooms starting from November, 2012.
Hotel New Otani Osaka is situated along a scenic riverside setting in Osaka Business Park, embracing its most natural and beautiful surroundings in Osaka. Hotel boasts 525 well-appointed accommodations and offers stable and complimentary WiFi internet access and high speed cabled internet access to its staying guests in all guest rooms as well as at all public areas of the hotel.

Windows can be opened to let in a fresh air. Jogging path near by. The hotel is 18 story building and has a 4 story atrium lobby bathed in natural sunlights. Easy access to Kyoto, Nara in 40 minutes and Himeji in 1.2hours, popular for World Heritage sites.

The hotel is located in heart of Osaka just next to historic Osaka Castle. From Kansai Intl Airport will take 60 minutes by taxi and 70 minutes limousine bus. From Itami Airport will take 40 minutes by taxi. From Shin-Osaka Station will take approx. 30 minutes.

Hotel New Otani Osaka Rooms

Deluxe Double Room
  • 1 Queen bed.
  • Osaka Castle View or Town view
  • 323 sq. ft/30sqm. 15-16th floors.
  • Max 2 adults.
  • Welcome Drink & Morning Coffee or Tea.
  • 50% off of drinks at Four Seasons and Lobby Lounge.
  • Organic Cotton Robe - made in Japan.
  • Upgrade Amenity.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.
  • Deluxe Twin Room
  • 2 Single beds.
  • Osaka Castle View or Town view
  • 323 sq. ft/30sqm. 15-16th floors.
  • Max 2 adults.
  • Welcome Drink & Morning Coffee or Tea.
  • 50% off of drinks at Four Seasons and Lobby Lounge.
  • Organic Cotton Robe - made in Japan.
  • Upgrade Amenity.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.
  • Superior Twin Room
  • 2 single beds
  • Osaka Castle view or Town view
  • 323 sq. ft/30sqm. 5-14th floors
  • Max 2 adults.
  • Basic amenities.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.
  • Triple Room (Large Twin)
  • 2 single beds and 1 Rollaway.
  • Town View
  • 430 sq. ft/40sqm. 3-13th floors
  • Max 3 adults
  • Basic amenities.
  • There are several kinds of designs of our Superior Large Room.
    You cannot choose either.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.
  • Superior Junior Suite Room
  • 2 Single beds or 1 queen bed.
  • Osaka Castle View
  • 645 sq. ft/6030sqm. 7-14th floors.
  • Max 2 adults.
  • Welcome Drink & Morning Coffee or Tea.
  • 50% off of drinks at Four Seasons and Lobby Lounge.
  • Organic Cotton Robe - made in Japan.
  • Upgrade Amenity.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.
  • Superior Double Room
  • 1 queen bed
  • Osaka Castle View or Town View
  • 323 sq. ft/30sqm.10-14th floors
  • Max 2 adults
  • Basic amenities.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.
  • Single Room
  • 1 single bed Town View 215 sq. ft/20sqm.
  • 5-14th floors,Max 1 adult.
  • Basic amenities.
  • Child upto 6 years can stay free if sleeping in an existing bed.
  • Non-Smoking Room is available on request.
  • Free Wi-Fi is available.
  • Free internet access with LAN cable is also available.
  • Amenities

    • Wireless internet
    • Airport shuttle
    • Indoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Concierge
    Pets allowed
    Elevators
    Activities
    Indoor pool
    Fitness center or spa
    Health club
    Exercise gym
    Spa services
    Tennis
    Dining
    Bar/Lounge
    Restaurant
    Room service
    Services
    Business center
    Laundry service
    Safe deposit box
    Meeting/Banquet facilities
    Barber/Beauty shop
    Conference facilities
    Doctor on call
    Gift shop
    Currency exchange
    Internet
    Wireless internet
    Transportation
    Airport shuttle
    Parking
    Parking
    Accessibility
    Handicapped rooms/facilities
    Accessible facilities
    Wheel chair access
    Service dogs allowed
    Accessible parking
    Audible emergency alarm for sight impaired guest
    Wheelchair accessible elevators
    Knock light (hearing impaired)

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    Hotel Map

    34.6907 135.5331
    Area served
    Closest Public Transport: JR Loop Line Osakajo Koen Station
    Closest Major City: Kyoto, Nara and Kobe
    Nearby airports
    International Airport: KIX Kansai International Airport 30 miles
    Domestic Airport: ITM Itami Airport 10 miles
    Area description
    The hotel is located in heart of Osaka just next to historic Osaka Castle. From Kansai Int. Airport will take 60 minutes by taxi and 70 minutes limousine bus. From Itami Airport will take 40 minutes by taxi. From Shin-Osaka Station will take approx. 30 minutes by taxi.

    Nearby points of interest

    • Osaka Aquarium Kaiyukan: 6.4 mi

    Dining

    Lobby Lounge
    The LOUNGE
  • 1st floor
  • The Lounge is the perfect place for a short business meeting or a friendly conversation with a friend. The live evening performances also make it the perfect place for some light refreshment before calling it a day.
    bread and cake
    The Sweet Shoppe
  • 1st floor
  • In the cheerful atmosphere of the Azalea, you can enjoy a light meal or a full course repast at your leisure. The menu offers a variety of Japanese and Western selections, and the ambience adapts itself to the time of day, from the early morning buffet through the relaxing dinner hour.
    Yakiniku
    JOJOEN YUGENTEI
  • 3rd floor
  • Private room X 6
  • Osaka's first branch of Tokyo's premium `yaki-niku' restaurant Jojoen Yugentei. Choose from delightful a la carte dishes to sumptuous full spreads of the finest Japanese beef. All set in tasteful relaxing decor with great views, private rooms with tables and Japanese style seating.
    Main Bar
    At our classic hotel bar, the Castle, the contrast between Japanese and Western disappears and gives rise to an elegant and relaxing atmosphere which could be anywhere in the world.
    French Cuisine
    SAKURA
  • 18th floor
  • Private room X 2
  • Savor traditional French cooking as prepared by Master Chef Dominique Corby, who through his expertise and originality succeeds in using the highest quality of Japanese ingredients to create dishes which preserve the taste and style of genuine French cuisine for your culinary pleasure.
    Chinese Cuisine
    TAIKAN-EN
  • 3rd floor
  • Private room X 3
  • In the elegance of the modern black interior setting, Master Chef Cai Qun Lin creates for you a unique culinary experience comprising the most tantalizing offerings from among both the traditional and the latest trends in Chinese cuisine
    Japanese Cuisine
    SHIROMI
  • 3rd floor
  • Private room X 3
  • Japanese cuisine offers not only a variety of exotic tastes, but an experience of visual delight for the eyes in its artistic presentation. The freshest ingredients of the season are carefully selected and prepared by Master Chef Nobuhiro Hara to bring a festive air of taste and color to any occasion.
    International Cuisine
    AZALEA
  • 1st Floor
  • In the cheerful atmosphere of the Azalea, you can enjoy a light meal or a full course repast at your leisure. The menu offers a variety of Japanese and Western selections, and the ambience adapts itself to the time of day, from the early morning buffet through the relaxing dinner hour.
    Japanese a la A la carte
    ISSHIN
  • B1st floor
  • Private room X 1
  • In the friendly setting of a counter restaurant, you can appreciate the subtle variations in the numerous sakes from throughout Japan as you feast on the best offerings of each season in a la carte Japanese traditional dishes.
    Sky Lounge
    Four Seasons
  • 18th floor
  • The "wall of windows" at the Four Seasons allows for incredible panoramic views of the nightly illuminations not only of the historic Osaka Castle, but also of the tall buildings composing the city's skyline.

    Hotel Policies

    Check-in:
    1400
    Check-out:
    1200

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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    Guest Reviews (11)

    Ratings and reviews for Hotel New Otani Osaka

    Overall score

    4.6 / 5
    11 out of 11
    Amenities:
    4.3
    Room cleanliness:
    4.7
    Hotel staff:
    4.6
    Room comfort:
    4.9
    Location:
    4
    Value:
    4.5

    100% would recommend to a friend.

    Sort by:
    Review this hotel
    Review of Hotel New Otani Osaka

    Reviewer score

    4
    bee
    Not Provided
    Apr 15, 2011

    beautiful location just opp. the

    beautiful location just opp. the Osaka Castle and nr MRT. Quiet,away from the bustle of downtown traffic.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    4
    Hotel staff:
    4
    Room comfort:
    No rating
    Location:
    4
    Value:
    4
    Review of Hotel New Otani Osaka

    Reviewer score

    4
    too much 747
    NYC
    Mar 31, 2013

    Good deal

    We stayed here after staying at the Conrad Tokyo, which is truly a 5 star hotel. This is a basic 4 star hotel max. Room was very basic but clean and comfortable. The location is not that great. Close to Osaka castle but need to take subway or JR to other main attractions. Subway and JR were nearby, but nothing really within walking distance. So overall, no problems and ok room at a reasonable price. Don't expect luxury.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Room cleanliness:
    5
    Hotel staff:
    4
    Room comfort:
    4
    Location:
    3
    Value:
    4
    Review of Hotel New Otani Osaka

    Reviewer score

    5
    Anonymous
    Marion, Illinois
    Dec 16, 2009

    osaka new otani

    The view of the Osaka Castle from our room was spectacular! The arrangements for travel was taken care of efficiently and at the lowest possible cost. So much can be seen by walking.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    5
    Value:
    5
    Sightseeing tip: Short walk from hotel

    It is all right outside your room.

    Review of Hotel New Otani Osaka

    Reviewer score

    5
    Lachbuch
    Canberra, Australia
    Dec 25, 2009

    How to feel really pampered

    We were in Osaka for a family wedding, but also to do some site-seeing. The hotel is very close to the train station and provided us with ease of travel. The staff at the hotel were extremely professional and helpful. Nothing was too much trouble and they went out of their way to make our stay memorable. The restaurant was convenient and reasonably priced, as were the shops within the hotel complex.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    4
    Value:
    5
    Dining tip: Short walk from hotel

    Across the street were numerous dining establishments with varying price ranges - from McDonald's and Starbucks to traditional Japanese cuisine. An ATM was also across the road in the post office.

    Review of Hotel New Otani Osaka

    Reviewer score

    5
    Anonymous
    Houston, TX
    Oct 10, 2010

    New Otani Hotel in Osaka

    The New Otani is obviously a 4-Star hotel; it is large and spacious with all the modern amenities. The food at the various restaurants was superb, especially their Tenpanyaki with Kobe beef & lobster, as well as the smaller restaurant called Mikan with great service and food.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    4
    Value:
    5
    Review of Hotel New Otani Osaka

    Reviewer score

    5
    Anonymous
    Business
    Tokyo
    Apr 15, 2011

    nice hotel

    had a relaxing time in the top of the hotel bar with a nice view of Osaka castle

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    3
    Value:
    5
    Trip purpose:

    Business

    Review of Hotel New Otani Osaka

    Reviewer score

    5
    Anonymous
    Azusa, CA
    Apr 27, 2011

    Serene and classy

    Inspirational view of the castle and park! We biked early in the morning around the castle and were absolutely awed by the size of the moat and surrounding walls. This has to be the best possible location in Osaka.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    5
    Value:
    5
    Time-saving tip: Short walk from hotel

    train station is a brief walk to the hotel

    Review of Hotel New Otani Osaka

    Reviewer score

    5
    KellenF
    Athens, GA
    Oct 28, 2012

    A castle next to a castle.

    I really loved it here. It's such a beautiful hotel. It was like I was staying in a castle...with my window looking out to Osaka Castle. Of course, if you're staying on the other side, you don't have that luxury. It's right next to two subway stations, which makes it really convenient. Most of the staff were fluent in English. All were very respectful and helpful. I didn't care too much about paying for the fitness center and pool, since I don't use those anyways. I did however wish the internet was free. It made it very inconvenient to not be able to map out all my plans accurately. The food was pricey, but that's what I expected staying in a five-star hotel. I liked the choice of Western and Japanese. This will be my hotel of choice for all my stays in Osaka.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    5
    Value:
    4
    Time-saving tip: Not Applicable

    If you don't want to pay for the internet, do all your research at home before you get here (i.e. mapping out directions and site seeing.)

    Review of Hotel New Otani Osaka

    Reviewer score

    5
    yhkwon
    seoul
    Mar 19, 2013

    perfect location, room

    this hotel is perfect. room is really bigger than hotels. and sttaffs really kind. especially, It's really special price. If I stay at osaka, I'll choice this hotel. What did you do while you were there? sightseeing Was there something missing that would have made your stay more enjoyable? It's very cheap price, so we couldn't see Osaka Castle in our room. How did this compare to previous trips you have taken? this hotel is really bigger than other hotel in Osaka.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    4
    Value:
    5
    Money-saving tip: Short walk from hotel

    good location. so you can save money and time.

    Review of Hotel New Otani Osaka

    Reviewer score

    3
    Anonymous
    Not Provided
    May 13, 2010

    ドリンクサービスが付いているとのことでしたが 口頭での

    ドリンクサービスが付いているとのことでしたが 口頭での案内のみで具体的な説明がなく(場所とかいつ利用できるのか等) 結局2日間とも家族全員利用せず、何か損をした気持ちでした。 せっかくのサービスでしたらもっと積極的におすすめして欲しかった。残念

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Room cleanliness:
    3
    Hotel staff:
    3
    Room comfort:
    No rating
    Location:
    3
    Value:
    3
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