$135 Avg/night
Rate and special offer based on Check-in: Mar 2, 2015 Check-out: Mar 3, 2015

Hotel New Otani Osaka

5 stars
View map of 1-4-1 Shiromi Chuo-ku, CHUO-KU, Osaka, 540-8578

Hotel Overview

Reviewer score
4.5
out of 5
16 reviews
Best if serious about Osaka Castle

This high-end hotel strives for perfection and falls short only in a few areas that are important... See full review

  • AlohaJames
  • Jan 14, 2015
Best choice for a trip to Osaka

Terrific hotel experience. The location of this hotel is perfect, a short walk from a station on... See full review

  • ElWood6
  • Jul 8, 2014
Hotel New Otani Osaka is situated along a scenic riverside setting in Osaka Business Park, just next to the historic Osaka Castle, embracing its most natural and beautiful surroundings in Osaka.
Hotel boasts 525 well-appointed accommodations and offers stable and complimentary WIFI internet access and high speed cabled internet access to its staying guests in all guest rooms as well as at all public areas of the hotel. The building is 18 stories and has a 4 story atrium lobby bathed in natural sunlight. Windows can be opened to let in a fresh air in guest rooms. Jogging path is nearby.

Easy access to Kyoto, Nara, Kobe in 40 minutes and Himeji in 1.2hours, where popular for World Heritage sites.

From Kansai Intl Airport will take 60 minutes by taxi and 70 minutes by limousine bus. From Itami Airport will take 40 minutes by taxi. From Shin-Osaka Station will take approx. 30 minutes.

NOTICE: *Non-Smoking room requests are NOT confirmed and guaranteed until check-in time unless non-smoking guaranteed booking has made. *Please kindly note that Fitness club including indoor and outdoor swimming pools have admission fee and guests less than 18 years of age are not permitted entry.


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Hotel New Otani Osaka Rooms

Superior Junior Suite Room
2 Single beds or 1 queen bed.
Osaka Castle View.
645sqft/60sqm. 7-14th floors.
Maximum 2 adults.
Welcome Drink & Morning Coffee or Tea.
50% off of drinks at Four Seasons and Lobby Lounge.
Organic Cotton Robe - made in Japan.
Upgrade Amenity.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed. We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.
Superior Double Room
1 queen bed.
Osaka Castle View or Town View.
323sqft/30sqm.10-14th floors.
Max 2 adults.
Basic amenities.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed.We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.
Superior Twin Room
2 single beds
Osaka Castle view or Town view.
323sqft/30sqm. 5-14th floors.
Max 2 adults.
Basic amenities.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed. We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.
Triple Room (Large Twin)
2 single beds and 1 Rollaway.
Town View.
430sqft/40sqm. 3-13th floor.s
Maximum 3 adults.
Basic amenities.
There are several kinds of designs of our Superior Large Room.
You cannot choose either.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking rooms only.
Free cable LAN and Wi-Fi is available.
Single Room
1 single bed.
Town View. 5-14th floors.
215sqft/20sqm.
Maximum 1 adult.
Basic amenities.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed. We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.
Deluxe Double Room
1 Queen bed.
Osaka Castle View or Town view.
323sqft/30sqm. 15-16th floors.
Maximum 2 adults.
Welcome Drink & Morning Coffee or Tea.
50% off of drinks at Four Seasons and Lobby Lounge.
Organic Cotton Robe - made in Japan.
Upgraded Amenity.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed. We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.
Deluxe Twin Room
2 Single beds.
Osaka Castle View or Town view.
323sqft/30sqm. 15-16th floors.
Maximum 2 adults.
Welcome Drink & Morning Coffee or Tea.
50% off of drinks at Four Seasons and Lobby Lounge.
Organic Cotton Robe - made in Japan.
Upgraded Amenity.
Child upto 6 years can stay free if sleeping in an existing bed.
Non-Smoking room requests are NOT confirmed. We deodorize the room to eliminate any scent of smoke.
Free cable LAN and Wi-Fi is available.

Amenities

  • Free internet
  • Airport shuttle
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Spa
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Service dogs allowed
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Knock light (hearing impaired)

Nearby points of interest

  • Kids Plaza Osaka: 1.6 mi
  • Shinsaibaishi: 2.2 mi
  • Dotonbori: 2.3 mi
  • Namba: 2.4 mi
  • Hozenji Yokocho: 2.4 mi
  • Namba Grand Kagetsu: 2.5 mi
  • Grand Front Osaka: 2.5 mi
  • Umeda Sky Building: 2.6 mi
  • Shitennoji Temple: 2.8 mi
  • Namba Yasaka Shrine: 2.9 mi
  • Shinsekai: 3 mi
  • Nagai Stadium: 5.4 mi
  • Sumiyoshi Taisha Shrine: 5.9 mi
  • Osaka Aquarium Kaiyukan: 6.4 mi
  • Hanshin Koshien Stadium: 10 mi

Dining

Sky Lounge
Four Seasons
  • 18th floor
  • The "wall of windows" at the Four Seasons allows for incredible panoramic views of the nightly illuminations not only of the historic Osaka Castle, but also of the tall buildings composing the city's skyline.
    French Cuisine
    SAKURA
  • 18th floor
  • Private room X 2
  • Savor traditional French cooking as prepared by Master Chef Dominique Corby, who through his expertise and originality succeeds in using the highest quality of Japanese ingredients to create dishes which preserve the taste and style of genuine French cuisine for your culinary pleasure.
    Chinese Cuisine
    TAIKAN-EN
  • 3rd floor
  • Private room X 3
  • In the elegance of the modern black interior setting, Master Chef Cai Qun Lin creates for you a unique culinary experience comprising the most tantalizing offerings from among both the traditional and the latest trends in Chinese cuisine
    All-Day Dining SATSUKI
    SATSUKI
  • 1st Floor
  • In the cheerful atmosphere of SATSUKI, you can enjoy a light meal or a full course repast at your leisure. The menu offers a variety of Japanese and Western selections, and the ambience adapts itself to the time of day, from the early morning buffet through the relaxing dinner hour.
    Japanese a la A la carte
    ISSHIN
  • B1st floor
  • Private room X 1
  • In the friendly setting of a counter restaurant, you can appreciate the subtle variations in the numerous sakes from throughout Japan as you feast on the best offerings of each season in a la carte Japanese traditional dishes.
    Teppanyaki Grill
    KEYAKI
  • 18th floor
  • Delight in the sight and aroma of the choicest Japanese beef and the freshest seafood and vegetables as they are prepared before your very eyes as you dine in full view of historical Osaka Castle.
    Lobby Lounge
    SATSUKI LOUNGE
  • 1st floor
  • The Lounge is the perfect place for a short business meeting or a friendly conversation with a friend. The live evening performances also make it the perfect place for some light refreshment before calling it a day.
    Main Bar Castle
    At our classic hotel bar, the Castle, the contrast between Japanese and Western disappears and gives rise to an elegant and relaxing atmosphere which could be anywhere in the world.
    Yakiniku
    JOJOEN YUGENTEI
  • 3rd floor
  • Private room X 6
  • Osaka's first branch of Tokyo's premium `yaki-niku' restaurant Jojoen Yugentei. Choose from delightful a la carte dishes to sumptuous full spreads of the finest Japanese beef. All set in tasteful relaxing decor with great views, private rooms with tables and Japanese style seating.

    Hotel Policies

    Check-in:
    2:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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    Guest Reviews (16)

    Ratings and reviews for Hotel New Otani Osaka

    Overall score

    4.5 / 5
    5.01.0
    16 out of 16
    Amenities:
    4.1
    Cleanliness:
    4.7
    Hotel staff:
    4.7
    Comfort:
    4.5
    Location:
    4
    Value:
    4.4

    94% would recommend to a friend.

    Sort by:
    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    Lachbuch
    Business
    Canberra, Australia
    Dec 25, 2009

    How to feel really pampered

    We were in Osaka for a family wedding, but also to do some site-seeing. The hotel is very close to the train station and provided us with ease of travel. The staff at the hotel were extremely professional and helpful. Nothing was too much trouble and they went out of their way to make our stay memorable. The restaurant was convenient and reasonably priced, as were the shops within the hotel complex.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    Across the street were numerous dining establishments with varying price ranges - from McDonald's and Starbucks to traditional Japanese cuisine. An ATM was also across the road in the post office.

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    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    KellenF
    Business
    Athens, GA
    Oct 28, 2012

    A castle next to a castle.

    I really loved it here. It's such a beautiful hotel. It was like I was staying in a castle...with my window looking out to Osaka Castle. Of course, if you're staying on the other side, you don't have that luxury. It's right next to two subway stations, which makes it really convenient. Most of the staff were fluent in English. All were very respectful and helpful. I didn't care too much about paying for the fitness center and pool, since I don't use those anyways. I did however wish the internet was free. It made it very inconvenient to not be able to map out all my plans accurately. The food was pricey, but that's what I expected staying in a five-star hotel. I liked the choice of Western and Japanese. This will be my hotel of choice for all my stays in Osaka.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Time-saving tip: Not Applicable

    If you don't want to pay for the internet, do all your research at home before you get here (i.e. mapping out directions and site seeing.)

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    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    yhkwon
    Business
    seoul
    Mar 19, 2013

    perfect location, room

    this hotel is perfect. room is really bigger than hotels. and sttaffs really kind. especially, It's really special price. If I stay at osaka, I'll choice this hotel. What did you do while you were there? sightseeing Was there something missing that would have made your stay more enjoyable? It's very cheap price, so we couldn't see Osaka Castle in our room. How did this compare to previous trips you have taken? this hotel is really bigger than other hotel in Osaka.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    5
    Trip purpose:

    Business

    Money-saving tip: Short walk from hotel

    good location. so you can save money and time.

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    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    Azusa, CA
    Apr 27, 2011

    Serene and classy

    Inspirational view of the castle and park! We biked early in the morning around the castle and were absolutely awed by the size of the moat and surrounding walls. This has to be the best possible location in Osaka.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Time-saving tip: Short walk from hotel

    train station is a brief walk to the hotel

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    Thank you for your feedback!
    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    Houston, TX
    Oct 10, 2010

    New Otani Hotel in Osaka

    The New Otani is obviously a 4-Star hotel; it is large and spacious with all the modern amenities. The food at the various restaurants was superb, especially their Tenpanyaki with Kobe beef & lobster, as well as the smaller restaurant called Mikan with great service and food.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    5
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    Marion, Illinois
    Dec 16, 2009

    osaka new otani

    The view of the Osaka Castle from our room was spectacular! The arrangements for travel was taken care of efficiently and at the lowest possible cost. So much can be seen by walking.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Sightseeing tip: Short walk from hotel

    It is all right outside your room.

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    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    Tokyo
    Apr 15, 2011

    nice hotel

    had a relaxing time in the top of the hotel bar with a nice view of Osaka castle

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    3
    Value:
    5
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    Waynepdx
    Business
    Portland, or
    Jun 17, 2014

    Beautiful Hotel

    Great room, great amenities and friendly staff. Very clean and quiet as well.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

    Sightseeing tip: Short walk from hotel

    Walk across the street to explore Osaka Castle

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    Thank you for your feedback!
    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    ElWood6
    Business
    Seoul, Korea
    Jul 8, 2014

    Best choice for a trip to Osaka

    Terrific hotel experience. The location of this hotel is perfect, a short walk from a station on the JR Loop Line which makes getting around the area all too easy. It's right on a small river and near the Osaka Castle and park which makes for a terrific view. There are a handful of restaurants on site, albeit a bit pricey, offer a wide range of options. There are a good amount of places to eat in the immediate vicinity to include a Starbucks. The staff is extremely helpful and speak English well. Had an in room massage that was very good and a decent price (~$70 for an hour) - the best part is they are available until 0300. The rooms are very clean and comfortable, and the cleaning staff was very helpful. Overall, this is a top notch hotel and I would highly recommend this to anyone going to Osaka and will certainly stay there again in the future.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Hotel New Otani Osaka

    Reviewer score

    5
    5.01.0
    AlohaJames
    Business
    Irvine
    Jan 14, 2015

    Best if serious about Osaka Castle

    This high-end hotel strives for perfection and falls short only in a few areas that are important if you are a stranger to Osaka or to Japan. Getting to and from Kansai International Airport is not visitor friendly and left us puzzled by the lack of direct service (i.e. You would think that frequent, non-stop, high-speed service to Kansai would be mutually feasible.) Instead, you have a puzzling labyrinth of train lines and limos, all of which demand intellectual energy to navigate. Much is "lost in translation" just figuring it all out. Travel advice on the web is also somewhat contradictory, if not oversimplified. Precious time is lost in the end. I would recommend that New Otani (and other hotels) learn ways to arrange for local transportation and also communicate in advance with their foreign guests of options on their arrival and departure. This is the only reason we do not want to return to Osaka. Surely, the Osaka area hotels can appreciate the upside to trouble free travel to and from the airport.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    2
    Value:
    5
    Trip purpose:

    Business

    Dining tip: In Hotel

    Difficult city to navigate. Only good landmarks are Osaka Castle and Osaka Station. Be super patient and persistent when seeking assistance from ticket agents. Staff at train stations seriously want to help, and will do so despite the language barrier.

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