Aranvert Hotel Kyoto

As we booked a triple room, the space was a little small for 3 adults. All the hotel staff were very helpful.

the location on gojo avenue is excellent. it is not far from kyoto (train) station, and hence it is not too expensive to go to/from the station. gojo is a large street, but is not too crowded with tourists, so getting a taxi should not be a big problem. shijo avenue is right in the center of the action. but the down side of shijo is that it is too busy with tourists. hence, gojo (where the aranvert is located) is a better place to stay. gojo is only a short walk from shijo. the common hot tub is excellent. however, management should be encouraged to post signs making it clear that bathers should completely clean themselves BEFORE entering the tub. it is customary and EXPECTED that bathers will wash and rinse prior to getting in the tub. those who know how to use a japanese bath are grossed out by the foreigners who jump into the tub as soon as they get there. WASH AND RINSE FIRST. i would rate the place a "5" if it had in-house internet access. as it is, there is an internet cafe just down the street on gojo avenue. there are so many excellent restaurants in the area, that it would probably be wise to take in the traditional kyoto food. after all, kyoto was the imperial capital for a thousand years.

When we arrived at this hotel, it took a while to check in. The staff stated that we were not to check in until the date that we were scheduled to check out. I presented the confirmation email to the staff and after about 5 minutes, I convinced them that my confirmation showed us checking in that day and out 3 days later. There is internet access in this hotel, but NO computers to use. There is not a smoking deck, so if you smoke, get a smoking room or be prepared to stand outside the front of the hotel on the street. The breakfast in the hotel was COLD although it had a wonderful selection.

We wished to spend a fifth night; upon request we were told'our' room had been booked to other guests and the only available room was an 'executive twin', an extra charge of about fifty dollars. There was no attempt to explain the reason for this extra charge - it was only when we returned to the desk to ask why the room rate was not the same that there was an attempt at explanation. They were unconcerned when we declined, which doesn't seem to be smart behaviour in the hospitality industry. Language barrier was a great concern. My partner speaks Japanese but I do not. On that basis, I will not visit this hotel (or any other where the staff cannot speak any English, or very limited English) on my own. This makes it unlikely I will visit Japan again. Japan must realise the rest of the world speaks English as a second language, hotels are part of the tourist scene, and their employees must be able to provide this service, if they wish to play on the global stage.

Location was not bad, close to a subway station and a couple convenience stores and restaurants. Service was good and room was very clean. We got a true non-smoking room as requested with no trouble at all. Room was on the small side and limited TV channels. We didn't try the breakfast because we thought it was too expensive, so instead we bought ours from the convenience store. Overall, not bad for a place to sleep, but nothing spectacular either.

The hotel is not located within the vincinity of the happening places but access to bus and subway is pretty closeby. Pricing is reasonable and room size is better than average Japan hotel room. We had a comfortable stay. No complains.

Für japanische Verhältnisse große Zimmer, nähe Bahnhof und Innenstadt mit guter Verkehrsanbindung.

フロントの対応が良かった

地點距離京都車站三站公車站左右，但是離公車站牌有一點距離。櫃臺服務人員很貼心，英文會話能力不錯，房間整理相當乾淨，房間隔音不錯。另外雖然有免費的網路可用，但是請記得自備LAN line。房間裡面沒有。若是沒帶，可以到車站面北出口左方的BIC camera大樓購買。公車一日券可在櫃台直接購買。

立地もよく、便利でした。また利用したいと思います。