Hotel Overview
I was told that there are very
I was told that there are very few English speaking people in Hakone, but I was highly impressed...
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-
Dawn
- Oct 17, 2010
Western style hotel, very clean,
Western style hotel, very clean, very polite and obliging hotel staff especially front desk. A...
See full review
-
Anonymous
- Aug 3, 2010
Palace Rooms
- Guest Rooms
- Large sized Guestrooms are decorated colourfully, furnished with wisteria vines furniture. The indulgent guestrooms feature television video deck, refrigerator, hair dryer, fee based video programs, and satellite broadcasting programs. Bathroom is large and in good condition.
Hotel Map
Amenities
- 24 Hour Room Service
- Babysitting/Child services
- Elevators
- Outdoor Pool
- Parking
- Pool
- Porters
- Room Service
- RV or Truck Parking
- Sauna
- Shops/Commercial Services
- Tennis
Dining
- Restaurant
- The hotel offers variety of restaurants and bars. Come to "Cafe Restaurant Humming" to try its famous lava stone heated plate dish, Yogan-yaki, which guests can enjoy the original tastes of fresh ingredients while the meal is still hot. Further restaurants include the French cuisine "Asuka", the Japanese cuisine "Sengoku", and the Karaoke bar "Karaoke Bar Piccolo".
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (5)
Ratings and reviews for Palace
- All travelers (5) 4.6 / 5
- Amenities:
- 4.6
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.6
- Room comfort:
- No rating
- Location:
- 3.6
- Value:
- 3.8
100%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Dawn
I was told that there are very
I was told that there are very few English speaking people in Hakone, but I was highly impressed with the standard of English spoken by the staff at Palace Hotel Hakone. The service was excellent too! The location is a little out of the way, but it is just a few bus stops away from the Lawson's convenience store, and a few stops away from one of the main stations, Togendai. The hot spring onsen facilities is a must-try and the best would be the outdoor onsens :)
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Western style hotel, very clean,
Western style hotel, very clean, very polite and obliging hotel staff especially front desk. A fine Onsen indoor and in the garden. The meals were western style with no variation night after night although no complaints about the quality as it was simple. The hotel seems to cater to bus tours with guests arriving about dinner time and leaving in the morning. We stayed 3 nights and there was no other restaurants nearby and all sights to be seen were a very expensive cab ride away.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 2
- Value:
- 4
Reviewer score
Would recommend
Melanie
After reading previous reviews
After reading previous reviews of this hotel I was not expecting the wonderful experience we encountered. The location of the hotel was about 30 minutes on a public bus which stopped at the door, the views were amazing overlooking mountains and Lake Ashi from the end of the corrider you could see Mt Fuji on a clear day. The hotel staff spoke very good english and went out of their way to welcome us. The hotel has two onsens one indoor and one outdoor which was very relaxing. Would recommend this hotel to other travellers.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
The hotel was great. The service
The hotel was great. The service charges for the restaurants is a bit strange when there is no tipping in Japan.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Anonymous
Food from the 3 restaurants is
Food from the 3 restaurants is expensive and not much variety
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
