SandCastles Resort ★★

2.8 /5
Overall score
62%
Would recommend
Amenities:
2.7
Cleanliness:
3
Hotel staff:
3.3
Comfort:
2.9
Location:
4.3
Value:
3.2
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Overview

The vibrant beach Sand Castles Resort rests between turquoise waters of the Caribbean and breathtaking mountains. It is just steps from white-sand Turtle Beach, where visitors relax in the sun or engage in water sports. Also nearby are shops, restaurants and the Island Village entertainment complex. Dunn's River Falls, the island's most popular natural attraction, is just a short drive away. An all-inclusive option is available. The resort's restaurant serves a buffet and a la carte Jamaican and international specialties.

Rooms

The Sand Castles Resort's 174 apartments are housed in five terra cotta roofed buildings just steps from the Caribbean Sea. The apartments are bright and spacious with tile floors, floral fabrics and balcony or patio with garden or pool view (based on availability). All include air conditioning, satellite TV and kitchenettes or fully-equipped kitchens. The one and two bedrooms have a separate living area with sofa beds.

Property features

Breathtaking Turtle Beach, the main beach in Ocho Rios, is steps from the resort. Guests pay a minimal fee to access the beach. The water is usually calm and excellent for swimming. Numerous water sports are available, including kayaking, jet skis, snorkeling and scuba diving. Sun loungers and umbrellas are available for rent. 

 

Excursions can be booked at the hotel, including Jamaica's most popular attraction, Dunn's River Falls. This is one of the most spectacular waterfalls in world, stretching 1,000 feet high. Visitors climb the falls with a guide or view the spectacle from a terrace. The nearby Island Village has a concert venue for live music and Jimmy Buffett's Margaritaville

 

The pool is a hub of activity, with events planned daily. When hunger strikes, grab a snack at the poolside Mabe' Grill, or enjoy buffet or a la carte dining at the Castle Restaurant, which serves such dishes as fricassee chicken and grilled garlic lobster.

Highlights

  • Tropical beach setting
  • Proximity to Dunn's River Falls
  • Close to shopping, restaurants
  • Fishing, water sports available

Nearby attractions

  • Island Village (0.5 mi/0.8 km)
  • Dolphin Cove (2.1 mi/3.3 km)
  • Dunn’s River Falls (2.2 mi/3.6 km)

Business

  • Business services
  • Meeting rooms and function space for up to 100
  • Internet access

Transportation

  • Montego Bay Airport (54 mi/87 km)

Meeting facilities

Meeting Info
We offer a meeting room that can seat 60 persons theater style,

Recommendations for you

Guest score 3.4 / 5
$157
Guest score 3.9 / 5
$369
Guest score 4.0 / 5
$183
Guest score 3.6 / 5
$275
Guest score 3.3 / 5
$90

Amenities

Featured

  • Free parking
  • Outdoor pool

General

  • Concierge

Activities

  • Outdoor pool

Dining

  • Restaurant

Parking

  • Free parking

Reviews

2.8 /5 Overall score

62% Would recommend

  • Amenities: 2.7/5
  • Cleanliness: 3/5
  • Hotel staff: 3.3/5
  • Comfort: 2.9/5
  • Location: 4.3/5
  • Value: 3.2/5

HORRIBLE

Would not recommend Wed, Aug 10, 2011
I spent 4 nights at the hotel left the room at about 12 midnight, in the morning I realized my cash has been stolen, didnt even realized they had stolen my credit card also. They racked up over USD5000.00. They hotel would clean the room take my towels and did not replace them until way in the evenings. On one particular day I showered twice with no towels. Don't go there stay at rooms or turtle towers.

| NJ Singles

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 1 /5

single man on the look out

Would recommend Wed, Mar 23, 2011
it was good I was hardly in the room, but the service was good.

| boston ma Singles

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Great Rate, Improvements Needed

Would recommend Wed, Aug 4, 2010
This was our second stay. Check-in was a royal pain, I'm hoping it was based on it being a busy day but it took nearly an hour to get our room. The wifi range was limited on the premises. No hot water to shower with. Great things, the rate for the place was good, mini kitchenette was a plus, proximity to the beach and walking distance to all the things Ocho Rios had to offer.

| Washington DC Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

presently unpleasant, needs alot work.

Would not recommend Sun, Aug 1, 2010
very unpleasant, the staff tried every effort to assist, but things were beyond their control, the apartments needs work, they are old and brokendown the furniture are uncomfortable, did not get a good night sleep or a hot water bath for the 9 nights we stayed there. the kitchen flooded repeatedly and the roof leaks during the rain weting our personal belongings etc.the time spent there was terrible we spent most of our vacation waiting for service, there is only one plumber on duty 7 days/ week. however the staff is the best i have seen so far, they should fix the buildings and do all they can to keep such a great staff team. you the rental company need to investigate before booking people to stay at such a hotel, i will be seeking further to get my money refunded, all is documented and photographed for such time.

| FL. Family

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 5 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 1 /5

Sand Castle Hotel

Would not recommend Wed, Jun 30, 2010
Really just a sleep over; no frills hotel. Could have offered continental breakfast as an incentive.

Shopping hint

Close to everything.

| Ocho Rios - Sand Castle Family

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 3 /5
  • Value: 2 /5

Urgent need of renovation

Would not recommend Sat, Jun 12, 2010
The Hotel was at a great location. The shower,bathroom, sink were stained, The corners were covered in mildew and bad repair attempts. The kitchenette contents were mismatched. We had two similiar rooms, they did not contain the same things, eg. one had toaster the other had none,small refrigerator in one large in the other. Icebox full of water evidently no one checked the rooms before re-letting.Another couple with us was so disgusted with the unclean condition in there apartment they had to be moved. The staff were OK except the porter who helped us to our rooms He was disgruntal and behaved as if we were disturbing His rest. The location was great, would not recommend it unless the person was desperate.

Dining

There were several local eatery that did tradition or American food at affordable prices. Lots of shopping outlets, Market offered a variety of local fruits and vegatables.

| Temecula, CA Family

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 1 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 3 /5

the bad

Would not recommend Wed, Apr 21, 2010
i would not recommend this hotel to a friend

Shopping hint

need maintenance bad

| texas Friends

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 3 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 1 /5

the good and bad

Would recommend Fri, Mar 12, 2010
Had to wait for items...towels etc. One iron in whole place Had to pay for remote

| East Coast Friends

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

The Real Truth

Would not recommend Fri, Feb 26, 2010
The purpose of the the stay was rest and relaxation. The first thing I noticed was there were no towels and no hot water in the room I called "0" (custumer service) I also requested a Iron and Ironing board they said they were on the way, 1 hour later I called again as they still did not arrive long story short I got towels 3 1/2 hour after and the iron and ironing board 4 hours after my original call. waiting so long we had to take a cold shower and head out for some dinner as we had been waiting so long...not happy! Day 2 after returning from lunch still no hot water ,no towels in the room again but we did get them soon after but now ready to take a shower I find that there is still no hot water so I called "0" (customer service) needless to say maintanace came and said they would take care of it. I got NO hot water and had to change rooms at 9:45pm. 1 night and 1 morning of hot water poor towel service and iron and ironing board I think I got lucky with that one! Management would not even speak with me about the matter! What a waist of money!

Dining

Evita's Italian/Jamaican Dinning!!!

| right now Jamaica normally in Toronto Ca Couples

1 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 1 /5

Good location but very dated

Would not recommend Mon, Dec 21, 2009
The hotel was located right in downtown Ocho Rios, making it convenient to all the shops and restaurants around, also, there was a friendly tour operator in the lobby to explain all the sights and activities available in Jamaica. Lastly, there was a full kitchen and pots, pans, dishes, and silverware. Those were probably the only good points. The not-so-good points are as follows: - No direct access to beach - Tiny pool which was closed for chemical treatment at 5pm daily - Deposits required for tv remote, beach/pool towels (a minor annoyance, but still an annoyance) - A Queen-sized bed is just two twin beds pushed together - Beds and sheets are below average - Rooms are old and therefore not exactly clean looking

| Chicago, IL Couples

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 3 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 2 /5

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Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.